The Big Questions in Tech - An Airwalk Reply Podcast

Podcast Radio Productions

Presenting The Big Questions in Tech, an Airwalk Reply podcast, for expert insights on crucial tech topics. Each episode offers actionable insights for IT leaders and tech enthusiasts, from AI's business impact to cybersecurity trends. Join us to unravel innovation mysteries, explore groundbreaking advancements and decode modern tech complexities. Tune in for an engaging journey into technological education. Hosted by Airwalk Reply Partner Alex Hammond. For more information, check-out ⁠airwalkreply.com⁠

Episodes

  1. 12 MAR

    The Big Questions in Operational Resilience – Part 2

    In part two of this podcast series, host Alex Hammond continues the conversation with Adam Banks, Andrew Kirkby and Tom Heyes, diving deeper into the practical challenges and strategic approaches to operational resilience in financial services. Key topics covered in this episode: Beyond disaster recovery – Why organisations must shift their mindset from traditional disaster recovery to assuming complete operational failure and planning from that perspective.Service vs. business resumption – The importance of having distinct strategies for service restoration and broader business recovery.The role of communication – Clear, timely, and transparent communication helps maintain trust with customers and stakeholders during disruptions.Empowering employees – Equipping frontline teams with the right tools and authority is necessary to respond effectively in a crisis.Crisis leadership vs. management – Understanding the difference between leadership and management during high-pressure situations and how decision-making structures impact response effectiveness.Third-party and supply chain resilience – The complexities of managing outsourced services, regulatory expectations, and integrating suppliers into resilience planning. With regulatory scrutiny on the rise, the discussion offers actionable insights for IT leaders and business executives looking to enhance their operational resilience strategies and ensure continuity in an increasingly unpredictable environment. Tune in for a candid, no-nonsense discussion on what it really takes to build a resilient financial institution in modern times.

    21 min
  2. 24/07/2024

    The Big Questions for Modern Tech Functions - Part 1

    In this episode host Alex Hammond is joined by Tom Heyes and Steve Isbell, experts in delivery, tech transformation, operations and service management, to delve into the intricacies of a modern technology function. They explore the disparity between the rapid evolution of certain offerings like AI and cloud migration, and that despite significant investments in new technologies, organisations frequently fail to transform their technology functions, thus failing to maximise the potential benefits. The conversation emphasises the importance of not just reacting to technological changes but proactively driving innovation and transformation within these functions to stay ahead of the curve. The discussion also highlights key challenges faced by technology leaders, such as the need for greater pace in delivery, the difficulty of attracting and retaining talent, and the necessity of aligning technology strategies with overall business objectives. They propose solutions like adopting a product-led approach, which involves keeping development teams together from concept through to implementation and support, thus fostering better synergy and faster delivery. This episode underscores the critical role of technology as a strategic, integral part of the business, rather than a mere support function, advocating for a holistic and collaborative approach to drive true technological and organisational transformation. For more information visit ⁠airwalkreply.com⁠

    26 min

About

Presenting The Big Questions in Tech, an Airwalk Reply podcast, for expert insights on crucial tech topics. Each episode offers actionable insights for IT leaders and tech enthusiasts, from AI's business impact to cybersecurity trends. Join us to unravel innovation mysteries, explore groundbreaking advancements and decode modern tech complexities. Tune in for an engaging journey into technological education. Hosted by Airwalk Reply Partner Alex Hammond. For more information, check-out ⁠airwalkreply.com⁠