The Self Storage Show with Jim Ross Jim Ross

In the educational session titled "Exploring AI with Jim Ross & Nikky Kho," Jim shares his journey into AI and outlines the session's goals, which are geared towards making AI approachable for beginners. Nikky, focusing on his role as a teacher, sets an ambitious goal to educate a million people about AI. The presentation is designed to be accessible, encouraging participants to be open and engaged without delving too deeply into technical details. The session emphasizes the importance of adapting to AI advancements to avoid being left behind, concluding with insights into the practical applications of AI and a forward-looking perspective on its evolving role in various industries.
Self storage Owners: 3rd party self storage property management services: https://3milestorage.com/
Contact Info: Jim Ross: https://www.linkedin.com/in/selfstorageservices/ Nikky Kho: https://www.linkedin.com/in/nicholaskho/

🚀 Catch a glimpse of the insightful Q&A session with Jim&Jim, as they delve into the realms of AI, property management, and cutting-edge marketing strategies. In this brief highlight, experience the fusion of expertise and innovation, emphasizing the critical role of adapting to change and harnessing technology for enhanced business operations.
🏠 Navigating Tenant Challenges: Learn about the complexities of dealing with difficult tenants and the effective legal and managerial strategies to address these challenges. Gain insights into the importance of seeking legal counsel and adopting a proactive approach in property management.
🔗 Industry Associations & Networking: Understand the significance of active participation in industry associations as a key to staying informed and connected. Explore ways to engage consistently, extending beyond traditional in-person events, to foster a vibrant community of professionals.
📈 Innovative Marketing Strategies: Dive into various marketing tactics aimed at boosting property visibility and customer engagement. From optimizing Google Business profiles to enhancing SEO and embracing both traditional and modern marketing methods, discover how to attract and retain customers effectively.
🌟 Don't miss out on the full insights and discussions! For more in-depth knowledge and to be part of our next live Q&A, subscribe and stay tuned. Let's explore together how AI, effective property management, and innovative marketing strategies can propel your business to new heights. Register at: https://us02web.zoom.us/meeting/register/tZMoc-6rqzkqE9YTb06ZS_UKDRFc837Pd2JP

🚀 𝐖𝐞𝐥𝐜𝐨𝐦𝐞 𝐭𝐨 𝐭𝐡𝐞 𝐢𝐧𝐚𝐮𝐠𝐮𝐫𝐚𝐥 𝐞𝐩𝐢𝐬𝐨𝐝𝐞 𝐨𝐟 𝐐&𝐀 𝐰/ 𝐉𝐢𝐦&𝐉𝐢𝐦! Industry veterans Jim Ross and Jim Mooney Jr. dive into a wealth of insights for self-storage professionals. From embracing change and experimentation to the crucial role of customer service and innovative marketing strategies, this episode is packed with valuable takeaways for owners, operators, and vendors alike. Discover the power of collaboration and learning within the self-storage community as we cover topics that matter to you.
📚 𝐇𝐢𝐠𝐡𝐥𝐢𝐠𝐡𝐭𝐬 𝐈𝐧𝐜𝐥𝐮𝐝𝐞:
• Continuous learning and the impact of industry evolution on business practices.
• Adapting to technological advancements and optimizing storage operations.
• Effective marketing, customer engagement, and leveraging vendor relationships.
• Real-world advice on enhancing your service offerings and operational efficiency.
• An interactive Q&A session, highlighting the importance of community engagement and shared knowledge.
🌟 𝐃𝐨𝐧'𝐭 𝐦𝐢𝐬𝐬 𝐨𝐮𝐭 𝐨𝐧 𝐭𝐡𝐢𝐬 𝐨𝐩𝐩𝐨𝐫𝐭𝐮𝐧𝐢𝐭𝐲 to gain from the collective wisdom of the self-storage industry's finest. Whether you're looking to refine your operations, explore new technologies, or simply connect with like-minded professionals, this episode has something for everyone.
🔗 𝐑𝐞𝐠𝐢𝐬𝐭𝐞𝐫 𝐧𝐨𝐰 𝐟𝐨𝐫 𝐨𝐮𝐫 𝐧𝐞𝐱𝐭 𝐞𝐯𝐞𝐧𝐭 and be part of the conversation that drives our industry forward. Join us live to ask your questions, share your insights, and learn from the experiences of others. Secure your spot at https://us02web.zoom.us/meeting/register/tZMoc-6rqzkqE9YTb06ZS_UKDRFc837Pd2JP.
We look forward to seeing you there!

🏘️ Vanessa Vanessa Rovekamp's Transition to Self-Storage Vanessa recounts her journey from the real estate sector to self-storage, a move inspired by the burgeoning opportunities in marketing and technological advancements within the industry. She shares her enthusiasm for harnessing automation to enhance lead generation and operational efficiencies, marking a significant shift in her career path.
📈 Strategic Growth at Devon Self Storage Detailing Devon Self Storage's impressive growth trajectory, Vanessa discusses the company's expansion from over 108 properties with an ambitious target of 200+ properties, utilizing mergers and automation. She highlights how technology has been a cornerstone in scaling operations and elevating the efficiency of customer service.
🤖 The Critical Role of Automation in Customer Service Vanessa explores how automation technologies, from lead generation to managing the customer lifecycle, are indispensable in delivering timely services and improving operational efficiency. The incorporation of chatbots and other digital platforms has revolutionized customer interactions and service delivery at Devon Self Storage.
🚀 Anticipating the Future of Self-Storage The conversation concludes with Vanessa and J. Moss contemplating the future role of AI and automation in the self-storage industry. They discuss the potential for these technologies to further refine customer service, streamline operations, and the necessity for industry players to stay technologically abreast to fulfill evolving consumer expectations.

🎙️ Introducing Luke and Jane Sauls of Sauls Storage Group Join host Jim Ross on the Self Storage Show as he dives into an insightful conversation with Luke and Jane Sauls from the Sauls Storage Group. Discover their strategic expansion from self-storage brokerage into the realms of construction and development within the industry.
🏗️ The Journey of Sauls Storage Group Luke and Jane Sauls share the compelling history of Sauls Storage Group, from its roots in brokerage, offering clients vital services in valuations and operations, to their bold move into construction and development. Learn about their transition and the motivations driving their company’s growth.
🛠️ Introducing New Construction and Development Services Explore the Sauls' latest venture with new offerings that include turnkey development for new constructions, design-build services for architectural planning, and construction management for facility expansions and conversions. They aim to provide comprehensive in-house construction solutions for their clients.
📈 The Importance of Expansion and Value Addition The conversation delves into the critical need for expansion and adding value to self-storage facilities. Luke and Jane emphasize how enhancing property value is crucial for sale or succession planning and how their expertise in effective communication and experience ensures the success of construction projects.
🌐 Expanding Reach and Invitation for Collaboration Sauls Storage Group is currently licensed in eight states, including North Carolina, South Carolina, Tennessee, Georgia, Alabama, Mississippi, Louisiana, and Florida. Luke and Jane encourage inquiries from these and other areas, providing their contact information for those interested in their services.

🔒 Vendor Spotlight: Introducing Mark Cieri of Storage Defender Join host Jim Ross on "The Self Storage Show" for a special vendor spotlight featuring Mark Cieri, CEO of Storage Defender. This episode dives into the innovative integration of smart technology in self-storage units, marking a significant shift towards enhanced security and tenant satisfaction.
💡 From Smart Homes to Smart Storage Units Mark Cieri shares his journey from working with smart home products to launching Storage Defender in 2019. Discover how Mark's vision to enhance self-storage units with smart sensors has led to a new era of security and peace of mind for tenants and facility owners alike.
🚨 Smart Technology for Enhanced Security Learn about Storage Defender's transformation of traditional storage units into smart units equipped with ceiling or wall-mounted sensors. These sensors provide real-time alerts to tenants about any activity in their units, reinforcing security measures and offering unparalleled peace of mind.
📲 Compatibility and Market Focus Storage Defender's technology seamlessly integrates with major storage management software, making it an ideal upgrade for both existing facilities and new constructions. Mark discusses the focus on making advanced technology affordable, enabling smaller facilities to compete with larger companies.
💰 Ancillary Revenue Stream and Tenant Adoption Explore the financial benefits of Storage Defender's smart technology. With over 60% of tenants opting for this service, facility owners can enjoy an added revenue stream, contributing an average of $12 per unit per month. Mark highlights the service's simple subscription model, with no additional fees for vacant units, making it a lucrative option for facility owners looking to enhance their offerings.