35 avsnitt

You're listening to Ungated Conversations.

This is a show for revenue leaders who want to generate high quality leads, close more deals and retain customers — all at a lower cost.

We'll talk about how you can do just that by delivering conversational experiences at scale with the help of AI.

If you're looking to elevate your interactions with leads and customers by turning every day conversations into revenue-driving outcomes, the real life experiences and insights you're about to hear will surely help you excel in your journey.

Ungated Conversations Landbot

    • Näringsliv

You're listening to Ungated Conversations.

This is a show for revenue leaders who want to generate high quality leads, close more deals and retain customers — all at a lower cost.

We'll talk about how you can do just that by delivering conversational experiences at scale with the help of AI.

If you're looking to elevate your interactions with leads and customers by turning every day conversations into revenue-driving outcomes, the real life experiences and insights you're about to hear will surely help you excel in your journey.

    Experimentation Excellence: AI Product Development with Isa Garate

    Experimentation Excellence: AI Product Development with Isa Garate

    On today’s episode, hosts Rachel Ann Kreis and Jiaqi Pan are joined by Isa Garate, VP of Product at Landbot. Isa has harnessed her years of experience in product management and strategy to drive major experimentation and growth at Landbot—and she shares plenty of insights and explanations of use cases for integrating AI into sales processes.

    Join us as we discuss:
    How AI can help personalize and optimize the customer onboarding processThe role of qualitative and quantitative metrics in developing and refining AI technologiesWhy creating a culture of experimentation is so crucial for delivering helpful products and services to all manner of customers

    • 43 min
    QualifAId Sales Meetings: Maximizing Sales Success with Alan Ruchtein

    QualifAId Sales Meetings: Maximizing Sales Success with Alan Ruchtein

    This week, co-hosts Rachel Ann Kreis, Jiaqi Pan, and Cris Villar are joined by Alan Ruchtein, Founder of The Startup Effect and former Sales Manager at Landbot. Alan shares his insights and tips on all things outbound sales and AI-enchanged discovery processes, with a particular focus on developing systems that allow sellers to address both their customers’ problems and the underlying causes of those problems.

    Join us as we discuss:How AI can enhance the preparation process for meetings and discovery callsEssential KPIs for tracking and measuring success in outbound sales teamsStrategies for managing a high demand for demosUnderstanding your buyer’s emotions and tailing your sales approaches accordingly

    • 1 tim. 6 min
    Turning Touchpoints Into Touchstones: Revenue Attribution in B2B with Laura Erdem

    Turning Touchpoints Into Touchstones: Revenue Attribution in B2B with Laura Erdem

    If you work in sales or marketing, there are probably two questions that keep you up at night: “What’s led past customers to our product?” and (2) “What will lead future customers to our product?”

    On today’s episode, Rachel Ann Kreis and Jiaqi Pan are joined by Laura Erdem (Sales Manager at Dreamdata) to talk all things revenue attribution, which helps companies of all sizes answer these very questions. Laura underscores the importance of aligning marketing strategies with sales initiatives to effectively map out the customer journey and identify the many (not just one) touchpoints that led to a conversion.

    Join us as we discuss:
    How linear attribution models can oversimplify the complexity of the customer journeyThe practical attributions of attribution dataFinding the “sweet spot” between too many attribution initiatives and too few attribution initiatives Transactional vs. relationship-oriented sales strategies

    • 53 min
    No Coding Skills, No Problem: Navigating AI Tech for Non-Techies with Max Haining

    No Coding Skills, No Problem: Navigating AI Tech for Non-Techies with Max Haining

    This week, Rachel Ann Kreis (VP of Marketing at Landbot) and Jiaqi Pan (CEO & Co-Founder at Landbot) are joined by Max Haining, Founder at 100DaysOfNoCode. Max started 100DaysOfNoCode with the mission of empowering non-techies to arm themselves with the basic knowledge required to successfully navigate the world of tech and B2B SaaS. So Max is immensely qualified to speak to the challenges and rewards of upskilling, adaptability, and personal betterment—no matter what level of tech literacy you’re starting with, or where you found yourself in your career in tech.

    Join us as we discuss:
    The benefits of “no code” solutions in techHow learning in public serves as an organic growth engine for building communities and encourages accountabilityThe evolution (and balance) of personalized outbound communication in the age of AIWhat goes into a successful AI-native mindset

    • 47 min
    The Lead Quality Advantage: Fueling Sales Team Efficiency with Zahra Jivá

    The Lead Quality Advantage: Fueling Sales Team Efficiency with Zahra Jivá

    Whether you work in sales or marketing, your team’s efficiency and performance is always at risk of being negatively impacted by poor lead quality.

    This week, Rachel Ann Kreis and Jiaqi Pan are joined by Zahra Jivá, Director of Global Sales Strategy at Pipedrive to discuss lead qualification in sales and how AI is revolutionizing the way teams approach this major pain point. From structuring sales teams to harnessing tools like AI to assist team members and enhance productivity, Zahra brings plenty of insights to anyone looking to improve the employee and customer experience throughout all aspects of the sales process.

    Join us as we discuss:
    How churn clawback and commissions structures can impact sales reps performanceThe benefits and challenges of integrating AI features like the appointment assistant into the sales processAligning incentives to prioritize sale quality over sale quantityWhy it’s vital to both understand the reasons for success in sales and sales loss 

    • 57 min
    Landbot Co-Founders Edition

    Landbot Co-Founders Edition

    This week, Landbot team members Rachel Ann Kreis (VP of Marketing) and Jiaqi Pan (Co-Founder & CEO) are joined in-person by an extra special guest: Landbot Co-Founder and VP of Customer Success, Cris Villar. Jiaqi and Cris take Rachel through the founding of Landbot, highlighting the early goals and challenges of the company, as well as funny stories and memories from the past eight years.

    Join us as we discuss:
    How previous business ventures led Jiaqi and Cris to join forces for a successful partnershipLandbot’s beginnings as a B2C service company offering personal concierge servicesThe origin, development, and implementation of Andrew, Landbot’s AI sales repStrange and offbeat requests the Landbot team has received throughout the company’s history

    • 34 min

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