Autosure Presents

kerri8
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AutoSure Presents is your go-to podcast for elevating dealerships through aftercare, finance retention, and loyalty-driven strategies. Hosted by industry leaders, each episode delivers practical insights to help you grow customer trust and long-term value.

  1. 13 MAY

    Lachlan King: Inside Fixed Ops: Leadership, Teams & The Future of EVs

    Behind every successful dealership is a strong fixed operations team, and this episode dives deep into why that matters more than ever. Lachlan King joins Kerry Mungar to discuss dealership profitability, parts management, leadership, team culture, and the challenges facing the automotive industry today. From growing dealership performance through process-driven systems, to the realities of hiring, mentoring staff, and adapting to the rise of electric vehicles, this conversation covers both the operational and human side of the industry. If you want an inside look at how dealerships really run behind the scenes, this one’s worth the listen.

    55 min

  2. 9 ABR

    Rachel Sutton: From Army to Automotive to Entrepreneur: Building Freedom Through Sales & Self-Belief

    What if everything you’ve been taught about work, sales, and success is limiting you? In this episode of Autosure Presents, Kerri sits down with Rachel Sutton. She shares her full unfiltered perspective on building a life without ceilings, from growing up with nothing, to the military, to car sales, and eventually becoming a self-made entrepreneur. This episode explores: Why sales is the foundation of every business The truth about working in male-dominated industries How personal branding is changing the game And why “delusional belief” might be your biggest advantage If you’ve ever questioned your path, struggled with self-belief, or wanted to break out of the traditional career box, this episode will hit home.

    1 h 3 min

  3. 1 ENE

    Eddie Stowers: Why Personality Matters More Than Product in Modern Sales

    In this episode of Autoshow Presents, host Kerri Mungar sits down with Eddie Stowers, a leadership trainer, actor, and lifelong student of human behaviour, to unpack what really drives people in sales, leadership, and workplace culture. With more than 40 years of experience across automotive dealerships, corporate teams, and international training rooms, Eddie shares why dealerships operate like tribes, how personality types shape buying behaviour, and why understanding people matters more than product knowledge in today’s market. From the realities of selling in a post-internet world to navigating different DISC profiles (Dominant, Influence, Steadiness, and Conscientiousness), this conversation offers practical insights for anyone working with people, especially in high-pressure sales environments. The discussion goes beyond automotive, touching on emotional intelligence, communication, online first impressions, leadership fatigue, and the importance of enthusiasm, empathy, and recovery time in performance-driven roles. Eddie also reflects on how industries, expectations, and workplace cultures have evolved, and what hasn’t changed about human nature. This episode is packed with real stories, sharp observations, and timeless lessons on connection, trust, and leadership, relevant whether you’re in sales, management, or simply interested in how people think and behave.

    1 h 30 min

  4. 16/12/2025

    Ralph Wiggins: “This Industry Isn’t What It Used to Be” - Inside 30 Years of Automotive

    In this episode of Autosure Presents, Kerri sits down with Ralph Wiggins, Assistant Used Car Manager at Melville Hyundai and one of Western Australia’s most seasoned automotive professionals. With a career spanning more than 30 years across the United States, Japan, and Australia, Ralph shares a rare, first-hand perspective on how the automotive industry has evolved, from the handshake deals and family-run dealerships of the late ’80s to today’s data-driven, highly regulated, and tech-led environment. Ralph reflects on his early days selling cars in America while at university and his return to the automotive industry after relocating to Australia in the late ’90s. The conversation explores major industry shifts, including the introduction of GST, the rise of sales training and compliance, the impact of technology and CRM systems, and how customer behaviour has changed in an age of endless choice and online research. The episode also dives into leadership and management lessons earned on the floor from building strong dealership culture and managing people under pressure, to mentoring younger staff and adapting to a new generation that values time and flexibility over traditional incentives. Packed with insight, lived experience, and practical wisdom, this conversation is essential listening for anyone in automotive sales, dealership management, or business leadership navigating an industry in constant change.

    1 h 6 min

  5. 04/12/2025

    Bridgette Maxted: How she built her career in performance & prestige cars

    Kerri sits down with Bridgette, Sales Manager at CUPRA and part of the team supporting McLaren Perth’s growing presence in Western Australia. Bridget shares her rapid rise from support worker to becoming one of WA’s standout young leaders in both performance and prestige automotive. They unpack how CUPRA launched into the Australian market, what it takes to build trust in a new brand, and why customer experience matters more than ever. Bridget also lifts the curtain on selling supercars, navigating the industry as a young woman, and the leadership lessons that shaped her career. Whether you’re in sales, management, or simply love performance cars, this conversation delivers an honest look at the modern dealership landscape, agency models, evolving customer expectations, team culture, and the mindset required to thrive.

    1 h 10 min

  6. 18/11/2025

    Bevan Haynes: The Psychology Behind Every Car Purchase

    Thrown into the world of dealership culture from a completely different career path, Bevan Haynes quickly discovered that automotive isn’t just about metal, margins, and month-end pressure. It’s about people, psychology, and understanding how buyers truly behave. In this episode, Bevan shares his journey from plastering and hospitality to selling new cars in Melville, Western Australia. He eventually built Milkshake Promotions, a business that now supports dealerships across the state with high-quality, face-to-face lead generation. Bevan breaks down what truly happens on a shopping centre display, how consumers think when they’re months away from buying, and what dealerships often get wrong when it comes to customer experience. He also discusses the rise of Chinese EV brands and the real internal hurdles sales teams face. Bevan delivers straight, practical insight for anyone in sales, automotive marketing, business development, or dealership leadership. Packed with industry knowledge, lived experience, and honest stories from the field, this conversation highlights why understanding people (not just products) is what drives long-term success in the automotive world.

    1 h 16 min

  7. 06/11/2025

    Jeremy D’Agostino: Sink or Swim - Lessons from the Dealership Floor

    Thrown into the deep end of the automotive industry, Jeremy learned fast that finance isn’t just about numbers, it’s about people, pressure, and persistence. In this episode, he shares what it’s really like working across multiple dealerships, managing customer relationships, and navigating the highs and lows of a sales-driven culture. From burnout to breakthrough, this honest chat explores dealership culture, leadership styles, and how one month in Europe completely reshaped Jeremy’s outlook on success and work-life balance. Packed with insights for anyone in sales, automotive finance, or business development, it’s a reminder that resilience, relationships, and self-awareness are key to long-term success.

    1 h 10 min

  8. 05/10/2025

    Gia Le: From Top 1% in Automotive Sales to Global Agency Founder

    In this episode of Autosure Presents, Kerri Mungar sits down with Gia Le, a name once synonymous with top-tier performance in the Western Australian automotive industry. Gia shares her remarkable journey from an award-winning Business Manager at AHG to the founder of a thriving international digital agency, Elite Digital Campaigns, now run from Berlin. This isn't just a success story; it's a strategic playbook. Gia unpacks the disciplined, process-driven mindset that saw her dominate the sales floor, using metrics and consistency to achieve her goals. She gets candid about navigating purpose-driven burnout, the strategic 12-month exit plan she executed to leave a stable, high-income career, and the pivot that led her to build a successful lead generation agency from the ground up. This conversation is packed with practical advice for ambitious sales professionals, dealership managers, and aspiring entrepreneurs looking to translate their skills into scalable success. This episode is a playbook on the data-driven discipline required to become a top 1% sales performer and how to leverage 'hustle culture' strategically through different career seasons. Gia shares her framework for exiting a high-income role without the financial fallout, the strategy for translating dealership skills into a scalable international business, and why today's informed buyer requires a 'closer', not just a salesperson.

    1 h 1 min
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AutoSure Presents is your go-to podcast for elevating dealerships through aftercare, finance retention, and loyalty-driven strategies. Hosted by industry leaders, each episode delivers practical insights to help you grow customer trust and long-term value.

Información

  • Creador
    kerri8
  • Años de actividad
    2025 - 2026
  • Episodios
    17
  • Clasificación
    Explícito
  • Copyright
    © Copyright 2025 All rights reserved.
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    Autosure Presents