Buzzsprout

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Kanal • 6 Şov

Teknoloji Haberleri

Teknoloji Haberleri

Her Hafta
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Yardımcı Bilgiler

Her Hafta
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İş

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Güncelleme: 06.11.2023
Teknoloji Haberleri

Teknoloji Haberleri

Her Hafta

10 Mar

Using Psychology to Thrive in Customer Support with Melody Wilding

Send us Fan Mail Customer support comes with a real mental and emotional load. In this episode, Priscilla sits down with Melody Wilding, licensed therapist, executive coach, and host of the Psychology at Work podcast, to talk about how support professionals can use psychology to protect their energy, communicate with confidence, and build healthier habits without emotionally detaching from customers. We dig into why setting boundaries often fails in the moment and why setting clear expectations works better, how to spot boundary erosion, and what the “happy to help” mindset can turn into when it becomes overfunctioning. Melody also shares practical tools for handling frustrated customers without taking it personally and using the "broken record" technique when you need to stand your ground. Plus: how remote work has changed rumination and workplace paranoia, why sensitivity can be a competitive advantage in support, and simple reset rituals you can use between tickets so one difficult interaction doesn’t spill into the next. This conversation is for support pros who want to stay empathetic and protected, and for leaders who want to build a culture where sustainable support is the standard. Where to find Melody: Melody’s website: melodywilding.com Podcast: Psychology at Work We want to hear from you! Share your support stories and questions with us at happytohelp@buzzsprout.com! To learn more about Buzzsprout visit Buzzsprout.com. Thanks for listening!

10 Mar

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52 dk.
15 May

The Hidden Value Of A Small Podcast

Send us Fan Mail Small podcasts are often treated like smaller versions of big podcasts, but a niche audience is not just a tiny audience. It can be a more focused, more trusting, and more valuable audience. Inspired by an article in Podnews, we talk about why download numbers do not tell the full story of a podcast’s value. Contact Buzzcast Send us Fan MailTweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPodsThanks for listening and Keep Podcasting!

15 May

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23 dk.
1 Haz

Should You Start A Video Podcast?

In this episode, Jordan joins me to talk through the real tradeoffs of starting a video podcast. Together, we break down what adding video to your podcast actually costs you. Most importantly, we bring the conversation back to the question that matters most: what does your audience actually want from your show? If you have questions about starting a video podcast, reach out to us on the Podcaster Success team by emailing support@buzzsprout.com Send us Fan Mail Have a topic or question we should address on a future episode? Text us or email the Buzzsprout Podcaster Success Team at support@buzzsprout.com. Keep podcasting!

1 Haz

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14 dk.
6 Mar

6 Episode Title Tips For Podcast Growth

Send us Fan Mail We unpack data from Buzzcast's 217-episode archive and a Reddit case study to show how clarity, timing, and structure turn titles into growth engines. We share what actually moves downloads, why length is not the problem, and how to lead with listener outcomes. Tips we discuss: Why clear, benefit-driven titles outperform clever or vague phrasingThe myth that shorter podcast episodes perform better (and what the data actually shows)How timely quickcast-style episodes can help you capitalize on trending topicsWhy search-friendly keywords can improve discoverabilityHow numbers and list-style titles make episodes easier for listeners to scan and clickWhy leading with the listener’s benefit is more effective than focusing on features or announcementsNext episode, we're diving into how to gather and analyze data for your own podcast! Contact Buzzcast Send us Fan MailTweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPodsThanks for listening and Keep Podcasting!

6 Mar

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18 dk.
6 Nis

How Listener Location Data Can Unlock Podcast Growth Opportunities

In this episode, we answer the question, how do you use use listener location stats and explain why they are more than just a cool metric! We share three practical ways to use location data to get sponsors, plan in-person events, and create content that builds a real connection If you have questions about your listener location stats, reach out to us on the Podcaster Success team by email support@buzzsprout.com. Send us Fan Mail Have a topic or question we should address on a future episode? Text us or email the Buzzsprout Podcaster Success Team at support@buzzsprout.com. Keep podcasting!

6 Nis

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8 dk.
24 Nis

How To Stand Out In A Crowded Podcast Niche

Send us Fan Mail We break down why “crowded” is usually a clarity problem, not a competition problem, then map the difference between a podcast category and a real niche. We also study five popular business story shows to prove how audience, format, tone, and payoff make similar topics feel completely different! Read Jordan's mention in the WSJ: Why People Who Listen To Podcasts Are Suddenly Feeling Left Out Topics discussed: • Defining category versus niche through audience, format, tone, and promise • Using promise and payoff to stop sounding generic • Reframing "oversaturation" as "demand" and "popularity" • What makes shows fade into the background, from unclear positioning to recycled guest circuits • Case study breakdowns of business story podcasts and how each one niches down • Practical steps to write down and refine your niche over time Contact Buzzcast Send us Fan MailTweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPodsThanks for listening and Keep Podcasting!

24 Nis

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55 dk.
08.05.2019

Jimmy McKay // PT Pintcast

Send us Fan Mail On today's episode of Podcasting in Real Life, I get to sit down with Jimmy McKay, host of "PT Pintcast." Want to be featured on a future episode of Podcasting in Real Life? Click here to submit your application. Check out Jimmy's podcast at linktr.ee/PTPintcast and subscribe wherever you listen to podcasts. Looking to start your podcast or upgrade your podcast host? Sign up for free at Buzzsprout.com Subscribe to Buzzsprout Conversations on Apple Podcasts or your favorite podcast app. Do you know somebody we should interview on Buzzzsprout Conversations? Reach out on Twitter.

08.05.2019

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46 dk.
20.06.2025

10 Podcasting Tips from 40 Years of Podcasting

Send us Fan Mail The Buzzsprout team shares 10 essential podcasting tips gleaned from their collective 40+ years of experience behind the microphone. Drawing from personal insights, listener contributions, and industry observations, they reveal what truly matters for podcast sustainability and growth. Your Podcasting Tips Focus on listener experience, not download statistics, as quality content precedes numeric growthCreate podcasts that a hundred people will love rather than something thousands merely likePick a publishing cadence you can consistently maintain, starting conservatively and scaling upProduce shorter, tightly-edited episodes that respect listeners' limited attention spansExpect slow, non-linear growth with small "viral" moments rather than explosive popularityUse podcasting as a networking tool to connect with people otherwise difficult to reachWhen recording, restart entire sentences if you make a mistake to create clean edit pointsChoose co-hosts who share your commitment level and enthusiasm for the projectBe selective about guests and don't feel obligated to publish every interview you recordDesign your podcasting workflow to maximize enjoyment and sustainabilityFor our next full episode, text us your tips for finding, vetting, and working with podcast guests. We'll be sharing your insights on what makes someone a great guest and how to create memorable interview experiences. Contact Buzzcast Send us Fan MailTweet us at @buzzcastpodcast, @albanbrooke, @kfinn, and @JordanPodsThanks for listening and Keep Podcasting!

20.06.2025

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1 sa. 26 dk.
10 Şub

Creating a Healthy Mindset in Customer Support with Sarah Caminiti

Send us Fan Mail Great customer support starts with mindset. In this episode, we sit down with returning guest Sarah Caminiti to explore what a healthy customer support mindset actually looks like, why it matters so much, and how leaders can intentionally create environments where support teams can thrive. We talk about the difference between clearing the queue vs. "building a cathedral", why assuming positive intent is essential for long-term success in support, and how mindset directly impacts everything from customer experience to burnout and team health. Along the way, we dig into creating space to pause, fostering curiosity, celebrating small wins, and helping support professionals take ownership of their work and their careers. This conversation is for support leaders who want stronger, healthier teams, and for frontline support pros who need a reminder that the work they do is highly skilled, deeply valuable, and worth taking pride in! We want to hear from you! Share your support stories and questions with us at happytohelp@buzzsprout.com! To learn more about Buzzsprout visit Buzzsprout.com. Thanks for listening!

10 Şub

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59 dk.
30.01.2019

Jeff Perkins // Taking the Over

Send us Fan Mail On today's episode of Podcasting in Real Life, I get to sit down with Jeff Perkins, host of "Taking the Over." Want to be featured on a future episode of Podcasting in Real Life? Click here to submit your application. Looking to start your podcast or upgrade your podcast host? Sign up for free at Buzzsprout.com Subscribe to Buzzsprout Conversations on Apple Podcasts or your favorite podcast app. Do you know somebody we should interview on Buzzzsprout Conversations? Reach out on Twitter.

30.01.2019

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40 dk.

Your one stop shop for all things podcasting! Learn the basics of starting your first podcast, effective marketing strategies, and even how to monetize your podcast as an independent creator.