Knowledge on the Go

Vizient Performance Improvement Collaborative
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The Vizient PI Collaboratives team hosts podcasts throughout the year on issues such as leading and managing systems, engaging your workforce, and optimizing care delivery.

  1. 5 gün önce

    Roadmap to Top Performance

    What separates top performing health systems from their peers? For the past two decades, Vizient has explored that question through research focused on leadership, culture, and practices that drive organizational performance. Julie Cerese, Group Senior Vice President of Performance Management and National Networks at Vizient, joins host Shannon Hale to discuss how this work has evolved and why it continues to shape healthcare organizations today.    Guest Speaker:   Julie Cerese RN, MSN, PhD  Senior Vice President Member Networks and Performance Management Programs  Vizient     Host:  Shannon Hale, MHA, RN, CPHQ  Senior Program Director, Performance Improvement Programs  Vizient    Show Notes:    [00:07] Introduction and the origins of the Roadmap to Top Performance research  [01:03] Healthcare leaders asked what separates top performing organizations from their peers  [03:01] Building the Quality and Accountability ranking using STEAP principles  [04:41] The blinded research process that uncovered clear differences between top and middle performers  [05:27] One specific healthcare system applied the research findings to achieve sustained excellence  [07:25] Researchers observations during site visits to top performing organizations  [09:01] Leadership, culture, and why visible executives create accountability throughout an organization  [11:49] Vizient's Roadmap to Top Performance benchmarking survey  [15:16] Participating organizations are learning from the survey  [17:01] Reflecting on twenty years of research and its continued impact on healthcare performance    Links | Resources: Contacting Knowledge on the Go: picollaboratives@vizientinc.com    Subscribe Today! Apple Podcasts Spotify YouTube Android RSS Feed

    18 dk.

  2. 22 Haz

    Leading Quality Improvement

    Process improvement plays a critical role in healthcare by helping organizations deliver safer, efficient and more reliable care. Our host Shannon Hale welcomes Dr. Josee Gill, Director of Quality for the Bellin Region at Emplify Health, to discuss what it takes to build a culture of continuous improvement. Drawing on years of leadership experience, Gill shares insights on engaging frontline staff, sustaining progress, and maintaining a commitment to delivering the highest quality care possible. Guest: Josee Gill, DNP, RN, CPHQ, LSSGB Director of Quality Bellin Region Emplify Health   Host:  Shannon Hale, MHA, RN, CPHQ Senior Program Director, Performance Improvement Programs Vizient    Show Notes:  [00:45]  Josie's healthcare journey from emergency nursing to quality leadership [02:42]  Overview of Emplify Health and the Bellin Region [03:21]  How Vizient collaboratives support performance improvement efforts [05:10]  Why continuous improvement never stops, even with strong performance [06:43]  Advice for professionals beginning a career in quality and performance improvement [08:27]  Building relationships with frontline teams and using data effectively [09:04]  Gaining leadership support through organizational benchmarking [10:09]  Practical approaches to sustaining performance improvement initiatives [12:13]  Advice for organizations participating in Vizient performance improvement programs [14:07]  The future of performance improvement at Emplify Health [15:02]  Incorporating patient advisors into improvement work [15:58]  Maintaining and improving quality through healthcare mergers   Links | Resources: Contacting Knowledge on the Go: picollaboratives@vizientinc.com    Subscribe Today! Apple Podcasts Spotify YouTube Android RSS Feed

    18 dk.

  3. 25 May

    Supply Chain Variation

    Supply variation reduction plays a critical role in helping healthcare organizations improve efficiency, lower costs, and support high quality patient care. Our host Shannon Hale speaks with Marcy Maddox, Executive Director of Supply Chain at University of Missouri Healthcare, about building clinician buy in, sustaining long term improvement, and creating a culture that embraces collaboration and continuous learning.   Guest Speaker:  Marcy Maddox, MHA Executive Director of Supply Chain University of Missouri Healthcare   Host:  Shannon Hale, MHA, RN, CPHQ Senior Program Director, Performance Improvement Programs Vizient    Show Notes: [1:55] Key lessons learned about clinician engagement and organizational alignment [3:22] How leadership support and physician champions helped drive progress [4:31] Why early wins encouraged more clinician participation [5:27] Strategies for organizing work and using data to support decisions [6:26] The importance of monitoring progress and maintaining accountability [8:07] How teams evaluate variation while prioritizing patient care [8:44] Marcy shares how past challenges helped shape future success [10:05] Ways leaders can create safe environments for collaboration and growth [11:21] The role leadership plays in shaping organizational culture [12:11] How supply chain work ultimately supports patient outcomes [13:00] Practical guidance for teams starting their variation reduction journey [14:53] What sustainable success looks like for variation reduction efforts   Links | Resources: Contacting Knowledge on the Go: picollaboratives@vizientinc.com    Subscribe Today! Apple Podcasts Spotify YouTube Android RSS Feed

    16 dk.

  4. 11 May

    Medication Reconciliation

    Medication reconciliation plays a critical role in patient safety by ensuring medications are accurate, appropriate, and understood during transitions of care. Vizient host Shannon Hale speaks with Ekaterina Kossykh-Burrows, Clinical Pharmacist at Highland Hospital, about practical strategies to prioritize high risk patients, build trust with providers, and drive measurable impact through pharmacy led interventions.   Guest Speaker:  Ekaterina Kossykh-Burrows Pharm.D., BCPS Clinical Pharmacist Highland Hospital Host: Shannon Hale, MHA, RN, CPHQ Senior Program Director, Performance Improvement Programs Vizient  Show Notes:  [00:46] Overview of Highland Hospital and its patient population [01:20] The value of collaborative learning and participating in the performance improvement collaborative [03:09] Medication reconciliation workflows and how patients are prioritized [04:57] How a patient scoring system is developed, including risk factors and data validation [07:02] How medication related risk factors contribute to readmissions [07:32] Gaps in electronic records and the need for human involvement [08:46] The role of clinical judgment alongside technology [09:10] The impact of dedicated pharmacy roles on improving medication accuracy [10:29] Best practices for building programs, including starting small and maintaining consistency   Links | Resources: Contacting Knowledge on the Go: picollaboratives@vizientinc.com    Subscribe Today! Apple Podcasts Spotify YouTube Android RSS Feed

    14 dk.

  5. 27 Nis

    PSI Indicators

    Patient safety indicators are more than numbers on a report. They expose where harm may be happening and where systems are breaking down. Katelyn Dietz, Director of Patient Safety and Quality at Lake Charles Memorial, shares how her team tackles rising PSI rates by strengthening documentation, aligning cross functional teams, and creating a more proactive review process. Joined by Vizient host Michelle Lewis, they unpack the real challenges behind PSI performance and what it takes to turn insight into action.    Guest Speaker:  Katelyn Dietz, MBA, RN, CPHQ Director of Patient Safety and Quality Lake Charles Memorial   Host:  Michelle Lewis  Senior Director Programs, Performance Improvement Programs Vizient    Show Notes:  [00:53] Focus on PSI at Lake Charles Memorial and why it was necessary  [01:31] Establishing standardized criteria for selecting cases for review [02:40] Bringing  multiple departments together to change PSI approach  [04:10] Engaging physicians in documentation improvement [05:45] PSI thirteen insights that would help other organizations  [07:17] Substantial improvement in the patient safety composite score PSI ninety [08:37] How to sustain improvements to PSI scores    Links | Resources: Contacting Knowledge on the Go: picollaboratives@vizientinc.com    Subscribe Today! Apple Podcasts Spotify YouTube Android RSS Feed

    11 dk.

  6. 13 Nis

    Ambulatory Patient Access

    Access to care in an ambulatory setting continues to challenge health systems as patient expectations grow, pushing organizations to rethink how patients connect with care. Our host Michelle Lewis joins Tyler Bauer, Senior Vice President of System Ambulatory Operations at University of Chicago Medicine to explore how their team is transforming access through more connected and intuitive processes.  Guest: Tyler Bauer, MA, MBA, LCPC Senior Vice President, System Ambulatory Operations UChicago Medicine   Host: Michelle Lewis Senior Director Programs, Performance Improvement Programs Vizient    Show Notes:  [00:45] Areas of improvement in ambulatory access  [02:16] Biggest pain points for patients: connectedness, personalization, and navigation  [03:51] Creating an omnichannel experience  [04:43] AI tools being brought in to help with access strategy  [06:18] Using ambient listening and other AI tools to make a difference for patients and staff  [08:26] Organizational buy-in and compliance with AI application strategy  [10:31] Advice to other healthcare organizations    Links | Resources: Contacting Knowledge on the Go: picollaboratives@vizientinc.com    Subscribe Today! Apple Podcasts Spotify YouTube Android RSS Feed

    12 dk.

  7. 23 Mar

    Patient Transfers

    Patient transfers are a common part of hospital care, but they carry real risk, making strong communication and coordination essential for safe outcomes. Sharon Johnson, Executive Director of Throughput and Capacity at Community Health Network, shares a how her health system is rethinking its approach to transfers and patient flow. Joined by Vizient host Shannon Hale, they explore challenges and creative strategies involved in moving patients safely and efficiently.   Guest Speaker:   Sharon Johnson, MBA Executive Director, Throughput and Capacity CHNw EMS education/ Ambulance Transportation   Host: Shannon Hale, MHA, RN, CPHQ Senior Program Director, Performance Improvement Programs Vizient    Show Notes:  [01:20] – Management of ambulance transportation  [02:22] – Throughput initiatives implemented in each hospital  [03:29] – Establishing communication through EMR  [05:39] – Training staff and bringing awareness  [06:40} – Communication and creating own triage process   [09:20] – Creating buy-in with your hospital leadership [12:26] – Developing policies and protocols that work with each facility  [13:58] – What is the “easy button” for staff and patients    Links | Resources: Contacting Knowledge on the Go: picollaboratives@vizientinc.com    Subscribe Today! Apple Podcasts Spotify YouTube Android RSS Feed

    14 dk.

  8. 16 Şub

    Mortality Outcomes

    Mortality affects hospitals all over the country and having structured systems in place helps improve outcomes. Tiffany Harvey, Quality Assurance Reviewer at INTEGRIS Health, joins host Shannon Hale, Senior PI Program Director at Vizient, to discuss why a meaningful mortality review process is so critical to quality improvement work. They reflect on lessons learned from Vizient’s mortality review collaborative and the value of learning alongside peer organizations.   Guest Speaker: Tiffany Harvey, RN Quality Assurance Reviewer INTEGRIS Health   Host: Shannon Hale, MHA, RN, CPHQ  Senior Program Director, Performance Improvement Programs  Vizient     Show Notes:   [00:52] – Participation in Establishing a Structured Mortality Review Team Collaborative   [01:35] – Goals from joining the collaborative   [02:29] – Insights that helped inform change to mortality process   [03:33] – How Integris and Tiffany’s team are improving the outcomes   [04:59} – After the collaborative where is team and the improvement work going   [06:04] – Sustainability in mortality review   [07:18] – Looking to the future what is the dream for mortality review     Links | Resources: Contacting Knowledge on the Go: picollaboratives@vizientinc.com    Subscribe Today! Apple Podcasts Spotify YouTube Android RSS Feed

    9 dk.
Tümünü Görün (110)

Hakkında

The Vizient PI Collaboratives team hosts podcasts throughout the year on issues such as leading and managing systems, engaging your workforce, and optimizing care delivery.

Bilgi

  • Yaratıcı
    Vizient Performance Improvement Collaborative
  • Aktif Yıllar
    2020 - 2026
  • Bölümler
    110
  • Sınıflandırma
    Uygun
  • Telif Hakkı
    © Copyright 2026 All rights reserved.
  • Şovun Web Sitesi
    Knowledge on the Go

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