Harvard Business Review

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2023/11/30更新

3月3日

The New Leadership Structures that Unblock Innovation

The ability of an organization to innovate over and over again, for the long term, depends on leadership structure, culture, and systems. That's according to Harvard Business School professor Linda Hill, who has spent years researching the true drivers of innovation, taking lessons from the world's most successful companies. She explains why today's leaders need to shift from the focus on decision-making and producing to creating the conditions for collaboration, experimentation, and smart decision-making across teams, silos, and wider ecosystems. She shares examples from Mastercard, Pixar, and more and outlines some newly defined ways of looking at leadership roles: as Architects, Bridgers, and Catalysts. Hill's new book is Genius at Scale: How Great Leaders Drive Innovation.

3月3日

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31 分鐘
3 天前

The Hidden Causes of AI Workslop—and How to Fix Them

As organizations and their employees ramp up their generative AI experimentation, leaders are facing a new problem: the rise of AI-generated "workslop," which seems okay on the surface but doesn't actually pass muster and, when passed on to colleagues, ultimately hurts team efficiency, performance, trust and morale. Kate Niederhoffer, chief scientist at BetterUp, and Jeff Hancock, professor of communication at Stanford, say that while it's tempting to blame individuals for this kind of misuse of ChatGPT and other tools, management is more often that not contributing to the workslop epidemic by putting pressure on employees to produce more and to use AI when possible without offering clear training or guidelines. Niederhoffer and Hancock offer advice on how to stem the tide of workslop. They are coauthors of the HBR articles "AI-Generated “Workslop” Is Destroying Productivity" and "Why People Create AI “Workslop”—and How to Stop It."

3 天前

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29 分鐘
3月4日

Why Storytelling Matters When Changing Company Culture

Jay Barney, a professor at the University of Utah’s David Eccles School of Business, studied leaders who successfully led culture change and found one thing in common: they created and spread authentic and memorable stories. The new stories then emanated throughout the workforce and rewrote the old narrative. Barney explains the six rules leaders need to follow to drive cultural change with storytelling.

3月4日

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31 分鐘
1 天前 · 附贈內容

Strategy Summit 2026: Why AI Transformation Needs a Human Touch

AI needs to be central to any organization's strategy today, but many are still not implementing the technology in the most effective ways. In this four-part special series, we'll share conversations from the recent HBR Strategy Summit to help you get ahead. In this episode, HBR editor in chief Amy Bernstein speaks with Nigel Vaz, CEO of Publicis Sapient, a digital transformation company. Vaz explains that many enterprise-wide AI initiatives fail because incentives, talent strategies and a sense of trust aren't considered thoroughly enough. He shares lessons from his front row seat to AI transformations in the last few years, and how he thinks you can create real operational value at scale.

1 天前 · 附贈內容

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31 分鐘
2月24日

Assuming the Best About Others is Hard—But Necessary

Are you guilty of bracing for the worst when it comes to your clients, colleagues, and bosses? Amer Kaissi, professor at Trinity University, explains why bringing that negative mindset to work will quietly undermine your team, organization, and career. He wants leaders to instead adopt a "positive intent mindset," which means giving everyone -- even people who disappoint you or with whom you vehemently disagree -- the benefit of the doubt. He shares five key capabilities we can all build to improve trust and performance without sacrificing accountability. Kaissi's book is called The Positive Intent Mindset: Exceptional Leadership Through Trust and Accountability.

2月24日

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29 分鐘
2月17日

With Rise of Agents, We Are Entering the World of Identic AI

What if the AI you integrate into your organization isn't just about efficiency or creating digital assistants, but completely changes how you work? Longtime digital trend watcher Don Tapscott says the next wave of artificial intelligence is all about identic AI - where personalized agents don't just complete tasks, but understand your judgment and values and take actions on your behalf. He explains the technologies for this that already exist amid the rise of agents and bots, what it means for leaders and organizations, and the pitfalls to look out for. Tapscott is author of You to the Power of Two: Redefining Human Potential in the Age of Identic AI.

2月17日

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30 分鐘
2月25日

Combatting Cynicism in Your Organization

Around the world, we’ve become increasingly cynical about other people, public institutions, and corporations. Back in 2022, Edelman’s Trust Barometer found that nearly 60% of respondents across 27 countries reported that their default is to distrust. And that’s bad for business, says Stanford University associate professor of psychology Jamil Zaki. He says that cynics damage trust, and in workplaces they breed toxicity and lead to poor outcomes. He explains how to identify and change this kind of behavior at your organization. Zaki wrote the HBR article, “Don’t Let Cynicism Undermine Your Workplace.”

2月25日

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30 分鐘
3月3日

Why the Commonwealth Bank of Australia Opened Up to Customers about Credit Card Risks

A bank’s decision to experiment with being more transparent with about credit card drawbacks might help customers make better choices, but would those choices come at the expense of bank performance? Harvard Business School Professor Leslie John joins Brian Kenny to discuss the case, “Commonwealth Bank of Australia: Unbanklike Experimentation” and ideas related to her new book, Revealing: The Underrated Power of Oversharing. They explore the benefits and potential drawbacks to the bank “oversharing” information with customers.

3月3日

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25 分鐘
2025/12/30

How to Manage -- and Motivate -- Gen Z

How different is the newest generation in the workforce, really? While stereotypes abound — some of them unfair — it’s important to understand what the young adults of Gen Z have in common and how they differ from Millennials, Gen X and Boomers. Tim Elmore is a leadership coach and author who says that this generation in particular craves connection with their colleagues, meaningful work, and assurances that they’re seen as people not commodities. He explains how organizational leaders can adapt to the needs of these workers while still maintaining high standards, providing feedback, and building grit and resilience. Elmore wrote the book "The Future Begins with Z: Nine Strategies to Lead Generation Z as They Disrupt the Workplace."

2025/12/30

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32 分鐘
2月18日

Why Most Projects Fail—and How to Achieve Better Outcomes

Companies of every size in every industry and part of the world are basing more of their work around projects. And yet research shows that nearly two-thirds of those efforts fail. Antonio Nieto-Rodriguez, who has studied projects and project management for decades, explains how we can do better. He offers advice on the right way to frame projects, how to structure organizations around them, and pitfalls to avoid. Nieto-Rodriguez is the author of the Harvard Business Review Project Management Handbook and author of the article “The Project Economy Has Arrived.”

2月18日

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25 分鐘

The best ideas in business and management to help people, organizations, and economies work better.