The Josh Bersin Company

Josh Bersin
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Insider Insights on Corporate Talent, Learning, and HR Technology, with analyst perspectives, executive interviews, and in-depth vendor analysis.

  1. 10月12日

    Are Layoffs The Only Way To Make AI Transformation Happen?

    This week I discuss this ongoing trend of layoff announcements, typically coupled to “AI.” And as you’ll hear, this is quite a complex topic which gets into company culture, labor relations, and ultimately long term business strategy. A new article in The Economist claims that “Europe Crushes Innovation” because of its old-fashioned labor rules. The point they make, which I discuss, is that forcing companies to “hold on” to workers stunts growth and innovation. While I can’t argue with the data, I believe it’s not that simple. So listen to this podcast and see if our “Dynamic Organization” model makes more sense. You can explore all the dynamics in this podcast by getting Galileo®, the world’s AI assistant for HR and Leadership. Galileo can assess your company in this area of maturity and give you essential action-items to help with your own team or company’s AI transformation. (Prompt: “my company is xyz, we’re in industry abc, our business issues are xxx, would you benchmark me against the dynamic organization research and help me identify the leadership, management, and HR practices I need to accelerate my AI transformation?”) Anyway listen in, I’d love your comments. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Definitive Guide to Building a Dynamic Organization How Europe Crushes Innovation (Economist) How Japan’s Culture Of Business Teaches Us About AI Transformation Be Careful With The Layoffs What Is the One Trait That Makes for a Great Manager? You Might Be Surprised (WSJ) Chapters (00:00:00) - Patricia Frost on Seagate CEO(00:00:21) - The Need for Corporate Layoffs(00:03:33) - Why Europe Will Lay Off More People Than the US(00:10:04) - Reasons Why You Shouldn't Hire So Many People

    15 分鐘

  2. 10月10日

    Seagate CHRO Patricia Frost: Leave No One Behind

    Patricia Frost, EVP and CHRO of Seagate, is one of the most fascinating and highest-performing CHROs we’ve met. Patricia has decades of experience as a US Army military leader, most recently as Director of Cyber, Electronic Warfare and Information Operations. How does her extensive military, warfare, and leadership experience pay off? As you’ll hear, Patricia is a hands-on leader, ready to make decisions and challenge dogma in dozens of important ways. In many ways she exemplifies the future leadership model for all C-level leaders, especially the CHRO. Patricia shares how she is navigating the opportunities presented by AI, reshaping talent strategies, and fostering a culture of innovation. Her background as a senior military leader prepared her to build on the team available today, supporting employee mobility, agility, and HR capabilities. Notable Quotes “You go to combat with the team you have, not necessarily the team you want. You can’t just hire in someone and say I want to bring you in my team and put you in close combat. Your team is your team. And you build that team. You build on their skill sets. We do a lot of upskilling in the military. It’s your team. You know everyone’s strengths and weaknesses.” “Middle managers are really the powerhouse of any company. And I don’t know that we spend enough time on our managers, probably our frontline managers, and then the middle management. How well do they understand their teams and the skills within their teams and understand also what people are passionate about? Where would they like to go? What opportunities can be open to them?” “I am front and center. I think every CHRO needs to be front and center in the AI conversation. They need to be leading. They need to be talking about, will AI take away certain functions within HR? First, we had to take the anxiety down from our workforce. So my approach this year is leave no one behind. I am going to give everyone the opportunity. We’re going to give everyone the same set of tools and training, and I will help you get there. Everyone has a choice.” Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information Secrets Of The High Performing CHRO CHRO Insights Research Report CHRO Insights Video (Youtube) Introducing Galileo for Managers, The Leadership Guru At Your Fingertips Chapters (00:00:04) - What Works: Patricia Frost on Leading Through Crisis and AI(00:00:55) - Patricia on What Works: The Military Experience(00:03:31) - Top Executives: Valuing Your Team in an AI Crisis(00:10:47) - What is HR's role in AI learning and development?(00:16:27) - CFO vs HR Professional: The Chro and CFO Relationship(00:20:56) - How to Make Enterprise IT Decisions with Galileo(00:23:58) - Top Executives: Chief Business Leader(00:25:23) - Top Chros: Patricia Frost Interview

    27 分鐘

  3. 10月8日

    SAP Jumps Ahead In AI Agents With Joule, HCM Features, And More

    This week I discuss SAP’s massive launch of AI agents throughout the suite, and the growing importance of Joule, SAP’s business agent for all employees. The architecture is now well built out and I explain how AI is permeating the ERP and HCM space. I also discuss our new Galileo – Joule agent-to-agent integration and how MCP and a2a protocols are changing the AI space from a single “agent platform” to a network or AI agents which can now talk to each other and cascade and embed functions in workflows. Listen to my recent podcast on OpenAi’s developer platform and how they also use MCP to bring applications together. Two big messages here: First, SAP really has its AI act together, making it possible for companies to get the best of SAP and other AI agents throughout their companies. Second, the new world of business agents is not “one platform” winning: it’s a network of specialized agents communicating with each other. While none of us wants hundreds of vendor solutions in our tech stack, this interoperability approach is really positive because it lets specialized agents (ie. Galileo) work with others (Joule, Microsoft Copilot, etc.) to help you craft the perfect solutions for your company. Additional Information SAP Jumps Ahead In AI Agents With Joule, HCM Features, And More The Financial Impact of AI on HR: New Research Series AI Pacesetters: The Six Secrets of AI Transformation Success  Galileo: The World’s AI Agent for HR and Management Galileo Learn: The World’s HR Academy For Teams Chapters (00:00:00) - SAP HR and Business Applications: AI for Jobs(00:07:24) - SAP's Smart Recruiters and Cloud-based JOU

    11 分鐘

  4. 10月7日

    OpenAI Just Dropped A Bomb On The Learning Market

    This week OpenAI unleashed a new set of developer tools that let’s learning platforms (and content) embed itself into the ChatGPT platform. And they also explain how you can build agents and other learning tools within the ChatGPT interface. I’m not saying this is an enterprise-class platform (it’s not), but the paradigm is so simple it shows everyone how AI-native learning will work. Watch Sam Altman’s Dev Day 2025 Conference Speech (>see the learning demo at this link), OpenAI’s 800 million users can now “learn” on demand from courses developed anywhere, ask questions, and follow their curiosity wherever it leads. As I discuss, this simple demo brings the AI native experience in Galileo Learn to almost a billion consumers. Listen up and you’ll see how corporate learning, knowledge management, and enablement is now coming together in The Revolution of Corporate Learning. You can get your hands on this entire environment for $695 a year, which includes more than 750 courses on HR, management, leadership, and technology. The new world of learning has arrived. Additional Information Experience AI-Native Learning at Work: Get Galileo! The Revolution In Corporate Learning: Our Research Study New Research: The Talent Acquisition Revolution Workday Acquires Sana To Transform Its Learning Platform And Much More Join our AI Excellence Study! We’ll share world-class findings in AI transformation.   Chapters (00:00:00) - Will ChatGPT Revolutionize the Way We Learn?

    7 分鐘

  5. 10月4日

    AI Is Messing With The Job Market In Ways We Didn't Anticipate

    Listen, I’m very positive on the potential for AI to reinvent our jobs, careers, and companies. But making us all Superworkers is much trickier than we think. This week I discuss the far-reaching implications of AI on jobs and careers, and explain why and how the new world of “no job growth” with “massive job reinvention” gives us a mandate and clear agenda as HR and business leaders. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information L.A.’s Entertainment Economy Is Looking Like a Disaster Movie (WSJ) The Rise Of The Supermanager: A New Role In The World of AI How Japan’s Culture Of Business Teaches Us About AI Transformation The Rise Of The Supermanager: A New Role In The World of AI The AI Revolution in Corporate Learning (new research) The AI Revolution in Talent Acquisition (new research) Get Galileo: The World’s AI Assistant for HR and Leaders Chapters (00:00:00) - How AI Is Affecting the Job Market(00:09:14) - The Future of Work Is AI(00:14:26) - Jobs in a dynamic world(00:22:16) - A few things to Watch Out For

    25 分鐘

  6. 10月1日

    How Japan's Culture Of Business Teaches Us About AI Transformation

    This week I’ve been in Asia and in this podcast I describe how Japan’s economic history teaches us about AI transformation in our careers and our companies. I also describe my experience using Galileo on my 7 hour flight from Japan to Singapore. Takeaways Why has Japan’s economy has stagnated since the mid-80s. The aging population poses significant workforce challenges. Cultural beliefs in lifelong employment hold us back Wages in Japan are tied to tenure rather than performance. Companies must encourage experimentation to leverage AI. The integration of AI is a continuous process, not a one-time event. Access to information is revolutionizing decision-making in business. Language barriers are diminishing with technology. Embracing AI is essential for future career success. Additional Information Get Galileo: The World’s AI Assistant for HR and Leaders The Rise Of The Supermanager: A New Role In The World of AI The AI Revolution in Corporate Learning (new research) The AI Revolution in Talent Acquisition (new research) Like this podcast? Rate us on Spotify or Apple or YouTube.   Chapters (00:00:00) - A look at the Japanese economy(00:03:35) - Should You Work For the Same Company Your Career?(00:13:15) - SAP Japan: The Future of Work with AI

    17 分鐘

  7. 9月28日

    Performance Management In Age of AI. Why Culture Matters More Than Ever

    This week I discuss the broad topic of “how do we manage individual performance” while employees become superpowered by AI? Do we need a different or new process? Should we push deliver metrics higher? Or do we change the model? As I explain in this discussion, the big change in work is how everyone is “super-charged,” enabling all of us to get more done (or higher quality) for a given cost. So one would guess we “raise the expectation bar.” However, as I discuss in this podcast, this really doesn’t address the issue. In the world of AI transformation we’re asking people to do different things, not just “more of the same.” So we need to refocus our performance management on the company’s core values and behaviors, not only output metrics. I also discuss this flawed idea of “beating the competition” to measure performance. Great companies are not evaluated by their ability steal customers or market share from competitors (nor are great countries, btw). Rather they are evaluated based on their growth and return to shareholders. In a time of rapid transformation this means focusing people on “value creation” not just “market share.” There are lots of philosophical issues to debate here, stay tuned for more to come on this topic. Additional Information The Rise Of The Supermanager: A New Role In The World of AI The AI Revolution in Corporate Learning (new research) The AI Revolution in Talent Acquisition (new research) Like this podcast? Rate us on Spotify or Apple or YouTube. Chapters (00:00:00) - The future of AI and human resources(00:00:55) - The Difference between Competition and Performance(00:07:28) - Performance Management in an AI World(00:12:16) - Who Wins the War on AI?(00:17:55) - SAP Connect: Work redesign and supermanager

    19 分鐘

  8. 9月25日

    Living In A Continuous Earthquake: Why Supermanagers Matter

    Today, broadcasting from Asia, I discuss the wide range of disrupting change hitting our companies, employees, and leaders and the implications on management. As you’ll hear, AI is only one of many things changing our landscape, and we, as leaders, have to rethink our role. I introduce the idea of a Supermanager, and I explain how in today’s environment change comes from the front-line workforce, not only from the top. This democratizing change in work forces us to redefine what managers do. Despite the blogosphere, managers are not going away but many will be replaced, and you’ll see why this makes sense. I also discuss what I call “The Wisdom of Galileo,” and how our AI agent Galileo has become smarter and wiser than ever. I hope you enjoy this episode, there’s a lot to think about in here. Like this podcast? Rate us on Spotify or Apple or YouTube. Additional Information The Rise Of The Supermanager: A New Role In The World of AI The Wisdom of Galileo: 100 Use Cases and More The AI Revolution in Corporate Learning (new research) The AI Revolution in Talent Acquisition (new research)

    20 分鐘
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簡介

Insider Insights on Corporate Talent, Learning, and HR Technology, with analyst perspectives, executive interviews, and in-depth vendor analysis.

資訊

  • 創作者
    Josh Bersin
  • 活躍年代
    2020年 - 2025年
  • 集數
    288
  • 年齡分級
    兒少適宜
  • 版權
    © 2025 JOSH BERSIN
  • 節目網站
    The Josh Bersin Company

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