Quality Impact

The Chartered Quality Institute
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Quality Impact is a series from the Chartered Quality Institute (CQI) hosted by Rashad Issa featuring interviews with thought leaders offering insights on the challenges, solutions and the future of their industries.   Learn more about the CQI

  1. 7月15日

    The Standards Crisis Nobody Is Talking About

    Standards quietly underpin modern life, yet most organisations still rely on PDFs and manual processes to put them into practice. In this episode, Simon Powell, Executive Director of the Digital Standards Alliance, explains how digital standards could help organisations transform quality, compliance, and innovation.

  2. 6月17日

    When Leadership Fails, Quality Pays the Price

    What happens when financial decisions are made without considering their impact on quality? In this episode, Carl Andrew, Chartered Management Consultant, Chartered Manager, and Founder of Westwood Management Consulting, explores how short-term thinking can erode culture, trust, and performance, and why it's important to quantify the cost of inaction and inactivity. Discover why quality leaders must speak the language of finance, build strategic partnerships, and position quality as a driver of long-term success.

  3. 5月13日

    Leading Quality Across Borders and Time Zones

    What does it take to turn a reactive quality function into a trusted global team? Manuel Ancizu who is a Commercial Program Manager for Global Wind Energy Projects based in Spain shares how his team at Siemens Gamesa grew from three people to eleven by putting trust, empowerment, and proactive quality at the centre of every project. He discusses meeting customers before contracts begin, managing remote teams he has never met in person, and conducting drone inspections at sea. This is a sharp, real-world look at leading quality in one of the industry’s most complex environments while building trust across continents without ever meeting face to face.

  4. 4月15日

    90% of Global Trade Depends on This Invisible System And Most Leaders Ignore It

    What if the biggest driver of growth, innovation and market access is the one most organisations overlook? In this episode, Chantal Guay, CEO of the Standards Council of Canada, joins Rashad Issa to explore why standards are far more than certificates on the wall. From unlocking international trade to giving innovators a competitive edge, Chantal explains why boards must treat standardisation as strategy and why today’s systems must evolve faster to keep pace with technology, disruption and global change.

  5. 3月11日

    Leading Without Fitting the Traditional CEO Mould

    Helen Hardy, CEO of the Chartered Institute of Logistics and Transport UK, shares her journey into leadership, overcoming imposter syndrome, and modernising professional bodies. She explores skills shortages, supply chain disruption, and why governance, standards, and quality management act as stabilisers, helping organisations build resilience, close capability gaps, and future-proof logistics and transport in a rapidly changing world.

  6. 2月11日

    How Compliance Could Get You Caught Out

    Compliance is no longer a lottery. As AI-powered enforcement tightens the net, silos, shortcuts and “we’ll fix it later” mindsets are becoming business-ending risks. Lee Bryan of ARCUS Compliance explains how founders can turn compliance into a strategic advantage, driving growth, protecting consumers, and staying on the shelves. This podcast is sponsored by Catalyst Consulting.

  7. 1月14日

    How To Get On With Your New AI Colleague

    As AI becomes a digital teammate rather than a tool, quality professionals face a critical shift. Host Rashad Issa is joined by Susannah Clarke, Managing Partner at Process Management International (PMI), and Anthony Richardson, Senior Consultant at PMI, to explore how to work with AI without surrendering judgment, rigour, or accountability. From coaching AI like a colleague to managing bias, variation, and over-reliance, this episode reframes AI as a catalyst for quality professionals. This podcast is sponsored by Catalyst Consulting.

  8. 2025/12/16

    What’s Really Changing in Quality? Insights from the CQI CEO

    Vince Desmond, CEO of the CQI, explores the most significant shifts redefining quality in 2026 – from where AI is delivering real value to growing resilience expectations, global collaboration, and the seven critical gaps organisations must address. A sharp, forward-looking conversation for quality professionals reflecting on 2025 and preparing for what’s next. Key dates for 2026: World Quality Week takes place in the second week of November. September marks Quality Careers Week, while June brings Quality Live and the International Quality Awards.

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簡介

Quality Impact is a series from the Chartered Quality Institute (CQI) hosted by Rashad Issa featuring interviews with thought leaders offering insights on the challenges, solutions and the future of their industries.   Learn more about the CQI

資訊

  • 創作者
    The Chartered Quality Institute
  • 活躍年代
    2024年 - 2026年
  • 集數
    26
  • 年齡分級
    兒少適宜
  • 版權
    © The Chartered Quality Institute
  • 節目網站
    Quality Impact

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