AI-native banking: from incremental steps to transformational leaps

Episode 72 of Banking Reinvented explores how AI, open banking, and new operating models are fundamentally reshaping the financial services industry.

Host Tim Rutten welcomes back Jarno van Hurne, VP Product and Head of Digital Banking, to unpack the hottest topics in retail, business, and commercial banking today. Together, they dive into everything from the rise of neobanks to the escalating challenge of digital fraud, as well as how banks can partner with fintechs to deploy AI-powered defenses.

Tune in for a candid look at how banks can move beyond incremental change, embrace AI-native thinking, and position themselves for long-term success in a rapidly shifting landscape.

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Timestamps

(00:00) – Welcome to the “Banking Reinvented” podcast

(00:23) – An introduction to Jarno

(03:50) – Open banking news from JPMorgan Chase

(07:30) – The death of open banking in the U.S.

(12:55) – The fraud zeitgeist in banking

(18:11) – The continued rise or Revolut and Nubank

(22:54) – The importance of being AI-native

(27:50) – The appetite for AI in traditional banking

(30:52) – How to think AI-first

(34:13) – Top use cases for AI in banking

(40:35) – Episode wrap-up