Ecomm Breakthrough

Josh Hadley

Unlock the full potential and growth in your business. Join Josh Hadley, a successful 8-figure e-com business owner and investor as he interviews highly successful CEOs and business owners who share specific actions you can take today to help your business reach its full potential and leave a lasting impact on the world. Whether you sell on Amazon FBA, Shopify, BigCommerce, WooCommerce, Walmart, ClickFunnels, or Etsy you'll learn what is working for the most successful business leaders in eCommerce. Each eCom breakthrough episode is filled with strategies you can implement to help you scale to 8 figures and beyond. Here's a small list of the topics we will cover: - How to find new products to sell - How to find good manufacturers - How to manage cash flow - Inventory management (shipping & logistics) - Optimizing sales pages for conversion - How to successfully launch a new product on Amazon.com - Product ranking & optimization - Amazon PPC management - Implementing business operating systems - Driving external traffic to Amazon - Preparing to exit - How to hire and build a team with A-Level talent - Leadership skills

  1. 12 hr ago

    Throwback: Unlocking the Secrets of Amazon Advertising - Insights from a CEO

    In this episode, Josh interviews Destaney, CEO of Better AMS, about advanced Amazon advertising strategies. Destaney shares insights on setting ad budgets based on brand goals, structuring campaigns for profitability and growth, and the importance of campaign-level organization. They discuss the challenges of managing large SKU counts and the need for software tools like Pacvue, highlighting that expertise is crucial to leverage such platforms. Destaney emphasizes using data-driven, white-hat strategies and staying proactive with Amazon ads. The episode wraps up with actionable tips and an invitation to connect with Better AMS for further learning and free brand audits. Chapters: Introduction & Guest Background (00:00:00)Josh introduces Destaney, CEO of Better AMS, and discusses her background in Amazon advertising. Destaney’s Experience in Amazon Ads (00:00:49)Destaney shares her journey, starting young in Amazon ads, and her experience managing large ad spends. Budgeting for Amazon Ads (00:01:23)Discussion on how brand owners should approach setting budgets for Amazon ads based on goals and growth. Structuring Campaigns for Different Objectives (00:02:05)Destaney explains campaign-level structuring for profitability, keyword research, brand defense, and market share. Fluid Budget Allocation & Campaign Adjustments (00:03:05)How to fluidly adjust budgets between campaigns based on product launches and changing objectives. Challenges Managing Many SKUs & Need for Software (00:04:05)Josh describes the difficulty of managing 1200 SKUs and the need for software to optimize Amazon PPC. Evaluating Amazon PPC Software & Automation (00:05:14)Destaney discusses the importance of having knowledgeable staff and choosing the right software for automation. Advanced vs. Automated Software Solutions (00:07:08)Recommendations for advanced users (rules-based tools like Pacvue) vs. automated solutions for less experienced teams. Limitations of AI in Amazon Ad Tools (00:08:10)Destaney explains the current limitations of AI in Amazon ad software due to restricted data access. Pacvue & Importance of Expertise (00:09:04)Josh and Destaney discuss why Pacvue is powerful but requires deep Amazon ad knowledge to use effectively. Actionable Takeaways for Brand Owners (00:10:33)Josh summarizes three key action items: focus on brand metrics, shift mindset on ranking strategies, and invest in expertise. Closing & Where to Find Destaney (00:13:38)Destaney shares where listeners can follow her and learn more about Better AMS, including free brand audits. Links and Mentions: Tools and Software"Perpetua": "00:07:08""Pacvue": "00:08:40" Websites and Social Media"Better AMS" now BTRMedia: "00:13:52""LinkedIn": "00:13:52" Transcript: Josh 00:00:00  Today I'm super excited to introduce you all to Destaney with Sean. Destaney is the CEO of better AMS and better. AMS is a retail media agency managing over $50 million of spend across Walmart and Amazon. So with that, welcome to the show, Destaney. Destaney 00:00:16  Thank you so much for having me, Josh. Really excited to be here. Josh 00:00:19  I'm super excited to have you on the show. My team is also excited to have you on the show, because they watch your YouTube videos and all the content that you're putting out, and oftentimes in our own strategy meetings, it will be, hey, I remember Destaney said this, Destaney said that. And so to have you on the podcast, I'm super excited to have you here. And I think I want to encourage our listeners to pay attention, because Destaney knows what she's talking about as it relates to Amazon advertising. Destaney 00:00:49  I hope so. I have been in this space for like six years, and I have done nothing but Amazon ads. So, you know, a lot of people are forced to go wide, whether it's because you're brand building or how quickly the industry industry changes. Destaney 00:01:02  I was super thankful to be thrown into Amazon advertising management at like 22 years old. I think my first large brand was managing around $10 million spend a quarter, so I, I had to learn really fast and this is all I know at this point. So thank you everyone for supporting my content because you are, you know, paying for my meals at night. Josh 00:01:23  I love it. A lot of brand owners come to you probably and say, oh well, my budget is unlimited if it's profitable, right? Like if it's profitable, then spend as much as you want. And I think I've fallen into that camp at some times. So Destaney, based on your wealth of knowledge and experience working with even higher level brands, doing 300 million a year, what, like how would you recommend a brand owner comes up with a budget for their products? Destaney 00:01:53  Yep. Yeah. So a budget's obviously so dependent on goals and growth and all of those things. So I always struggle to give that. I will say I interviewed a ton of the other agency owners. Destaney 00:02:05  I think we're managing in total. I kind of like over $500 million worth of spend. And what everyone said an average tacos for a high growth brand that's trying to be competitive is around 10 to 15%. I don't love giving that as a general gauge, because I know a lot of people have certain SKUs that are going to be a lot higher because they're more competitive category, different goals. And I hate giving like one size fits all solutions. Anyone who's listened to me or follow me knows that. It's like my biggest pet peeve. but I will say something to remember is that Amazon advertising is actually really precise. you know, sometimes like Facebook ads where you're doing audience targeting and behavioral aspects are combined in Amazon. Ads are not like that. You can be so granular. So one thing we recommend is we we set up all of our strategies on the campaign level. So when a brand comes to us we're going to have campaigns for profitability. We're going to have campaigns for keyword research. We're going to have campaigns for brand defense, and we're going to have campaigns for rank or market share. Destaney 00:03:05  And when we have all of those set up, that means we can take that budget and fluidly adjust based on our needs. So if we have a $20,000 a month budget and this month we're launching a new product, we're going to shift more of that budget to be focused on rank. And that's going to take away from our profitability campaigns, which means we're probably going to have a higher ACOs, but we're launching now the moment that becomes steady. We're going to lower our budget on our rank and move to profitability. So that way we can be really fluid with those adjustments that make your Amazon advertising align with your actual top line sales goals. Josh 00:03:40  Now that makes a lot of sense. Now I think we I could dive in even further with you. We could get into some real nitty gritty stuff here. Maybe that would have to be a part two. because what I'd like to shift into is we went through this last year in terms of trying to identify a software solution that could execute a lot of these good strategies. Josh 00:04:05  So for our team, you know, we hired an internal PPC manager. We were formerly with an advertising agency for I think four years. So we'd been with them for a long time. But to your point, you know, it's hard for an agency to really get into the details of every single product and tracking their metrics. And w...

    15 min
  2. 2 days ago

    How to Use Custom AI Agents to Outrank and Outsell Competitors on Amazon

    Meher Patel is a serial entrepreneur with exits across hospitality, healthcare, and digital media — each in a completely different industry, each built from the ground up. He founded Neon Digital, a performance-first advertising agency, and then built what very few agencies ever achieve: a SaaS platform that outgrew the agency itself.  Hector AI now processes over $350 million in ad spend across Amazon and marketplace advertising, with 1,000+ users on the platform — and in under 18 months, has earned 3 global recognitions including the Amazon Ads Innovation Award, the Amazon Partner Award, and a Top 20 Global Amazon Ads Advanced Partner ranking.  Today, Meher is building what he believes will become the foundational intelligence layer of the agentic ecommerce era — Hector MCP: the most advanced, context-rich, token-optimized model context protocol purpose-built for Amazon advertising, designed so that every serious AI agent, every autonomous workflow, and every future-ready brand that wants to win on Amazon will have no choice but to be powered by it. Highlight Bullets > Here’s a glimpse of what you would learn….  The rapid evolution of Amazon's advertising features driven by AI technology.Limitations of current SaaS platforms for Amazon sellers and the potential of MCP (Model Context Protocol) technology.The significance of context in AI-driven advertising optimization.Challenges associated with using raw data without contextual understanding in advertising.Practical strategies for Amazon sellers to optimize their ad campaigns.The importance of documenting ad optimization processes for effective AI integration.The role of custom AI workflows in enhancing advertising strategies.The necessity of continuous refinement and learning in building effective AI agents.The decision-making process for sellers regarding whether to rent AI tools or develop their own solutions.The use of connectors like Make.com and Knit for creating automated workflows with AI integration.In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley speaks with Meher Patel, founder of Neon Digital and Hector AI, about the future of Amazon advertising. Meher explains how AI and MCP (Model Context Protocol) technology are transforming ad optimization by providing crucial context to raw Amazon data. He emphasizes that sellers should document their ad processes, learn to communicate effectively with AI, and decide whether to build custom AI workflows or use existing tools. The key takeaway: success with AI-driven advertising requires continuous refinement and treating AI as a knowledgeable, context-aware team member. Here are the 3 action items that Josh identified from this episode: Turn your workflow into SOPs Record how you optimize campaigns, explain your decisions, and convert that into SOPs—this becomes the foundation for training AI agents. Never feed AI raw data without context Structure and enrich your Amazon data first (or use MCP-powered tools) so AI can generate accurate, actionable insights. Start small with AI automation, then scale Begin with simple rules (e.g., budget increases for winning campaigns), then gradually build more advanced, custom workflows as you learn.Timestamps: 00:00:58 Introduction to the Future of Amazon AdsThe host introduces the topic: autonomous, AI-powered decision-making for Amazon advertising, moving beyond simple optimization. 00:01:13 Guest Introduction: Meher PatelThe host introduces Meher Patel, detailing his entrepreneurial background, his agency Neon Digital, and his SaaS platform, Hector AI. 00:02:49 The Problem with Early AI Ad ToolsDiscussion on how early AI advertising tools often failed sellers, contrasting with the positive results from newer, more advanced software. 00:04:10 Prediction for Amazon AdvertisingMeher predicts Amazon will rapidly release new AI-powered features, but sellers must learn how to properly utilize this infrastructure. 00:08:46 The Importance of Context in AIAI is only as good as the context it's given; without it, AI recommendations are generic and potentially harmful. 00:10:04 How Smart Sellers Should Prepare for AISellers must learn to ask the right questions and feed AI the right data with the proper context to get valuable results. 00:12:07 Why Raw Data Isn't EnoughUploading raw Amazon reports to an AI lacks the necessary context, leading to "garbage out" optimization strategies. 00:12:42 The Role of an MCP (Model Context Protocol)An MCP provides the necessary context and data connections, acting as an intelligent layer between raw data and the AI model. 00:18:57 Amazon's MCP API LimitationsAmazon's own MCP is just an API, requiring sellers to build their own infrastructure, which is inefficient and token-heavy. 00:21:48 Top Strategies: Building Custom AI AgentsThe best strategy is for brands to build their own custom AI agents and workflows based on their unique strategies. 00:24:32 Unlocking Custom Workflows with AI AgentsAI agent workflows allow sellers to build bespoke optimization systems, unlike one-size-fits-all SaaS platforms. 00:27:10 How to Create an AI Agent WorkflowRecord your optimization process, use an LLM to create an SOP, and then build an AI agent to execute it. 00:28:06 The Reality of AI ImplementationBuilding a reliable AI agent is a gradual process of refinement and setting up guardrails, not a weekend project. 00:29:21 Automating Agent CreationUsing connectors like Make.com within an LLM allows you to create and schedule automated workflows by simply describing them. 00:31:08 The Timeframe for Building an AI SystemBuilding a truly autonomous system is a long-term journey of refinement; the key skill to learn is communicating with AI. 00:33:57 Becoming an AI OrchestratorSellers must become orchestrators, designing and managing multiple small, independent AI agents to perform specific, connected tasks. 00:35:56 The Future: Loaning vs. Building AI AgentsSellers will choose between "renting" cookie-cutter AI agents or "building" custom ones that act as a competitive moat. 00:38:29 Are You a Brand Owner or a SaaS Provider?A warning for sellers: building your own AI tools means you are entering the SaaS business, which requires significant technical resources. 00:41:13 The Shift from Prompt to Context EngineeringThe new challenge is context engineering: ensuring the right data and tools are used efficiently to avoid token exhaustion and errors. 00:42:55 Three Actionable TakeawaysThe host summarizes three key actions: document processes with video, use an MCP for context, and decide your role (brand/SaaS). 00:47:25 Most Influential BookMeher shares that the biography of Steve Jobs has been his most influential book due to its lessons on focus. 00:48:25 Favorite AI ToolMeher recommends WhisperFlow for voice-to-text communication with AI, which has eliminated his need to type when using Claude. 00:49:23 Most Respected Person in E-commerceMeher names Jeff Cohen as someone he admires for his deep, hands-on knowledge of the Amazon and retail media ecosystem. Resources mentioned in this episode: Josh Hadley on LinkedIneComm Breakthrough ConsultingeComm Breakthrough Podcast...

    51 min
  3. 6 days ago

    The 5 Things I’d Obsess Over If I Were Starting a New Ecommerce Brand Today

    In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley shares five strategies he would prioritize when launching a new e-commerce brand today. Drawing from over a decade of experience scaling his own brand to eight figures, Josh covers: building recurring revenue models for compounding growth, identifying products with TikTok Shop viral potential, securing favorable manufacturer payment terms to optimize cash flow, prioritizing TikTok Shop as the primary sales channel over Amazon or Shopify, and developing a mission-driven brand that commands trust and premium pricing. The episode delivers actionable insights for entrepreneurs seeking scalable, sustainable e-commerce success. Bullet Points: Importance of recurring revenue models for sustainable growth in e-commerce.Strategies for identifying products with viral potential on TikTok Shop.Building strong relationships with manufacturers to secure favorable payment terms.Prioritizing TikTok Shop as the primary sales channel for new products.Developing a mission-driven brand that fosters trust and allows for premium pricing.The impact of subscription or membership models on customer lifetime value.Leveraging TikTok Shop's unique algorithm for effective product-market fit testing.Utilizing pre-orders as a cash flow strategy to fund production.The shift in e-commerce dynamics away from traditional platforms like Amazon.Creating a cohesive brand narrative to enhance customer loyalty and brand value.Timestamps: 00:00:54 Recurring Revenue is KeyThe importance of building a brand with a recurring revenue model, like consumables or subscriptions, for compounding growth. 00:07:55 Viral Products on TikTok ShopFocus on finding or creating products that have viral potential on TikTok Shop to unlock success across all sales channels. 00:09:57 Strong Manufacturer RelationshipsPrioritize building relationships with manufacturers to secure favorable payment terms, creating a negative cash conversion cycle for infinite scalability. 00:14:10 Prioritizing TikTok Shop FirstLaunch new products on TikTok Shop first, as success there proves viability and drives traffic to other channels like Shopify and Amazon. 00:17:08 Building a Mission-Driven BrandFocus on creating a true brand with a mission and values to build customer trust and command premium pricing. 00:19:28 Recap of the Five StrategiesA summary of the five key focus areas: recurring revenue, TikTok virality, manufacturer terms, TikTok Shop first, and mission-driven branding. Links and Mentions: Business Models & Revenue"Reoccurring Revenue": "00:01:54""Reoccurring Revenue": "00:19:28" Products & Tools"Intake Breathing": "00:04:04" E-commerce Platforms & Sales Channels"TikTok Shop": "00:08:56""Sales Channels": "00:19:28""Viral Products on TikTok": "00:19:28" Supplier & Manufacturer Relationships"Manufacturer Relationships": "00:09:57""Manufacturer Relationships": "00:19:28" Business Strategies"Pre-orders": "00:12:09" Branding & Mission"Brand Mission": "00:17:08""Brand Purpose": "00:19:28" Transcript: Josh Hadley 00:00:00  I'm going to share with you the five things I would focus on if I had to start a brand new e-commerce brand from scratch today. Welcome to the Ecomm Breakthrough Podcast, I'm Josh Hadley. I've scaled my own ecommerce brand from 0 to 8 figures, and I'm actively building towards nine figures in sales. This podcast is where I document that journey and share the systems, the strategies, and the lessons learned in real time so that you can learn what actually matters and scale your own business. My name is Josh Hadley. First and foremost, I am a man of faith. I'm a husband to a beautiful wife and the father of four children. I've been selling you the e-commerce space for over a decade, doing over $20 million in annual revenue and selling multi-millionaire on Amazon, TikTok, shop and Shopify. And I am also the host of the number one business strategy podcast Ecomm Breakthrough. Today, I want to share with you the five things that I would really focus on if I had to start a brand new eCommerce brand from scratch. Josh Hadley 00:00:54  And this is honestly coming from a point of identifying like the weaknesses within my own brand things I would wish I could change if I, you know, could have any dream or wish in the world. But also, after having run my own e-commerce brand for the past ten years and having pivoted that brand a whole number of times, and we've pivoted the brand multiple times in order to keep it afloat. And with all of that experience, here are the top five things that I would be actively working on if I had to start a new brand from scratch. So number one, the holy grail of all things I would be looking for in any new e-commerce brand is do they have reoccurring revenue? Okay, that could be two different things. I could have a consumable item and it could be like a razor blade as an example, right. For shaving if I needed. That's why Harry's Razors, All Dollar Shave Club, etc. like we're all very familiar with them because they are able to spend a lot of money up front to go acquire a customer because they know the lifetime value of a customer, because they know that customer is going to come back and reorder the cartridges to refill their razor blades on their razors, etc. that is the holy grail of e-commerce. Josh Hadley 00:02:06  And so it's the same thing with supplements, right? That's why there's the supplement space is heavily crowded, but there's so much opportunity because if you get it right, you now have a compounding vehicle. And this is the biggest mindset shift that I've had to go through. When I first started in e-commerce, I was excited whenever I got that first sale, even on Etsy, right? And on Shopify, you hear the catching sound and you love that sound and you're just like, yes, I got a new customer. And yes, it gives you a good boost of dopamine. However, I'm getting really tired at this stage of my career in just being so front end acquisition heavy, and that's one of the most disappointing things. If I were to look back over the past decade, is I have not compounded my growth. We have sold millions, millions of customers have purchased our products. That's great. Sounds impressive. However, I wish that those millions of customers would have compounded over the past decade. Josh Hadley 00:03:07  But instead we were so front end acquisition heavy and focused that yes, we could go generate a sell for a new product on Amazon. But then what? Every day we start at zero. Every month I start at zero. And that is one of the biggest challenges in business if you want. It's all about having the right money model that sits behind your brand, and that is ultimately the biggest e-commerce brands that are able to scale more quickly and rapidly have either a consumable product that customers need to come back and repurchase, whether it be a supplement, whether it be, you know, maybe you're selling soda or its candy food, or it's even something like we talked about the refillable cartridges, which, by the way, here's a new brand that I was actually very, very impressed with. They took this and they said, hey, how do we how do we invent reoccurring revenue into a business where, more often than not, it's just kind of like one time purchases. So this is coming into it's called intake breathing. Josh Hadley 00:04:04  And what they have are these nas...

    22 min
  4. 10 Jun

    Throwback: From Side Hustle to Success - Unlocking E-Commerce Growth Secrets

    In this episode, Josh interviews Norm Lanier, CEO of a long-running Amazon private label business. Norm discusses his journey from side hustles to full-time e-commerce, the challenges of increased competition and inventory management, and insights gained from Josh’s business strategy audit. Key takeaways include focusing on the most profitable products, increasing strategic ad spend, and shifting from “base hit” to “home run” products. The conversation highlights the importance of data-driven decision-making and adapting business strategies to sustain growth and profitability in a rapidly evolving e-commerce landscape. Chapters: Introduction & Guest Background (00:00:00)Josh introduces Norm Lanier, outlines his Amazon business experience, and sets up the episode’s focus on the business audit. Norm’s E-commerce Journey (00:00:59)Norm shares how he started in e-commerce, his transition from HP, and his experience across multiple marketplaces. Challenges in E-commerce (00:02:24)Norm discusses recent challenges: increased competition, economic downturn, and feeling out of touch with business metrics. Importance of Data & Inventory Control (00:03:15)Norm explains the need for granular dashboards, product-level profitability, and efforts to clean up catalog and manage inventory. Purpose of the Strategy Audit (00:04:15)Norm describes his motivation for the audit: getting an expert’s perspective and actionable insights beyond what accountants provide. Key Audit Takeaways: Advertising & Levers (00:05:28)Norm highlights the realization that increasing advertising spend is a major growth lever, a unique insight from the audit. Profitability & SKU Management (00:06:00)Josh and Norm discuss the struggle with profit margins, managing 7000 SKUs, and the need to focus on high-value activities. Mindset Shift: From Base Hits to Home Runs (00:07:28)Norm reflects on shifting from launching many small products to focusing on bigger opportunities that can significantly grow the business. Action Items & 80/20 Focus (00:10:02)Josh summarizes three action items: prioritizing high-impact levers, simplifying by focusing on top-performing products, and strategic PPC investment. Keyword Strategy for PPC (00:13:19)Norm and Josh discuss the importance of identifying and categorizing keywords before increasing PPC spend for maximum impact. Audit Value & Closing Thoughts (00:14:05)Norm shares the value of the audit, the benefit of an expert’s perspective, and appreciation for the insights received. Wrap-up & Future Outlook (00:15:04)Josh and Norm conclude, expressing interest in a follow-up episode to track progress and encouraging listeners to seek similar audits. Links and Mentions: E-commerce Platforms  "Amazon": "00:01:06"  "Shopify": "00:01:06"  "Etsy": "00:01:06"  Business Tools and Evaluation  "Dashboards and Tools for Business Evaluation": "00:03:15"  "Comprehensive Business Strategy Audit": "00:00:00"  Marketing and PPC  "PPC (Pay-Per-Click) Management": "00:10:02"  "Keyword Strategy for PPC": "00:13:19"  Business Strategy and Mindset  "Mindset Shift for Entrepreneurs": "00:09:02"  "Identifying Levers for Business Impact": "00:11:03"  "20/80 Rule (Pareto Principle)": "00:12:16"  "Simplifying Business by Focusing on Top Products": "00:12:16" Transcript: Josh 00:00:00  Today I am speaking with Norm Lanier. He is the CEO of his own Amazon private label business that he's been running for over a decade now, and he has lots of experience. In fact, Norm is one of the lucky winners of my comprehensive business strategy audit sessions. And so today, I'm super excited that we're going to be diving into the conversation, the audit that we just performed on Norm's business, and he's going to be sharing his takeaways, the insights that he's gleaned. he is already doing millions of dollars in business, but he has aspirations to continue to grow his business and to hopefully one day be able to exit that business. And today, that's the conversation that we had and we talked about. So, Norm, with that introduction, I want you to kind of give us a quick intro about yourself, how you got started into the e-comm world and what you've been doing over the last decade. Norm 00:00:59  Yeah. Thanks, Josh. I appreciate the opportunity to talk with you and your listeners also. Norm 00:01:06  I've been doing, First. e-com business. I kind of, came in the back door and started that in 2004. I started building some side hustles while I was an employee at at HP. I got to the point where I was making more of my side hustles than my real job. So for my 50th anniversary, I 50th birthday, I turned in my resignation. And I've been doing Amazon and Shopify, Etsy, a lot of different marketplaces since then full time. And that's kind of where I'm at today. Josh 00:01:44  I love it, and Norm and I dance in the same space. Sometimes we might be considered competitors, but there's such a big marketplace out there that we were able to, you know, really kind of lift up, open the hood today and really dive into each other's businesses. He was able to ask me a lot of questions, and hopefully I was able to share some valuable insights with you, Norm. And that's what we'll talk about. Norm, we first started off by talking about, you know, what is your overall goal in in your business. Josh 00:02:15  Right. And what are the biggest obstacles that you're facing. So why don't you go ahead and kind of reiterate what we started our conversation off with. Norm 00:02:24  Yeah. So, you know, just taking a look, you know, I think I'm fall into the same category as most people are selling in the e-commerce space right now, dealing with more competition. things are constantly moving. you know, the economy is down to a degree. So I think in our space, we're, we're seeing, you know, some pullback on, on spend over the last couple of years. So that's created challenges, right. And you know, as we as we mentioned, I've been doing this for a long time, and I really had gotten to the point where, a couple of years ago and stuff. I really felt like I was out of touch that before. It was pretty easy for me. I really felt like I had it dialed in, and over the past few years, it really felt like I was kind of losing control. Norm 00:03:15  And a lot of that had to do with not having the proper dashboards and tools to be able to evaluate kind of where we're at on a very granular level. Right. Because it's one thing to see your big number and your paychecks and all of those things come in on a monthly basis. But, you know, on a product level, after shipping fees and advertising and all of those refunds and so forth, what is each product actually generating as far as income and what is really driving bottom line growth? And once I got the proper tools in place, really kind of opened my eyes that a lot of products that we had, it's like, why am I even bothering with this when it's all said and done? I'm not making any money. It's certainly not worth the effort on this. So we've really have gone in and cleaned up our catalog and eliminated a lot of stuff. A lot of exce...

    16 min
  5. 8 Jun

    Amazon Is Secretly Killing Your E-Commerce Brand (Here’s How to Fix It)

    Jason Kutasi is the founder and CEO of SkyHouse, a performance marketing agency that managed $50M in ad spend for 2025 - its first full year of business. He’s driven roughly $500M in advertising over his career and built a children’s book publisher acquired by Scholastic and a digital marketing platform acquired by Capital One.  Jason specializes in copywriting, funnel analytics, and scaling high-growth DTC and telemedicine brands. Highlight Bullets > Here’s a glimpse of what you would learn….  E-commerce growth strategies and challenges.Comparison of selling on Amazon versus Shopify.Importance of average order value (AOV) in scaling advertising.Strategies to increase AOV, such as product bundling and premium versions.The role of TikTok and other platforms in e-commerce marketing.Managing advertising campaigns and the balance between creative volume and quality.The significance of agency versus in-house marketing teams.The impact of AI on marketing and the importance of human expertise.Insights on effective copywriting and video content in advertising.The future of e-commerce marketing and the evolving landscape of digital advertising.In this episode of the E-comm Breakthrough Podcast, host Josh Hadley speaks with Jason Kutasi, CEO of Skyhouse, about scaling e-commerce brands. They discuss the importance of average order value (AOV), emphasizing that brands need at least $60 in margin to run profitable paid ads. Jason contrasts Amazon-first versus Shopify-first strategies, recommends bundling and subscriptions to boost AOV, and advises starting with freelancers before scaling with agencies and in-house teams. They also explore Meta advertising, creative quality versus volume, and how AI augments—but doesn't replace—skilled marketers and copywriters. Here are the 3 action items that Josh identified from this episode: Fix Your AOV Before Scaling Ads Don’t run paid ads until your average order value and margins can support CAC. Aim for $60+ margin per order using bundles, upsells, or subscriptions.Build on Shopify, Use Amazon as a Bonus Channel Prioritize DTC (Shopify) to control pricing, data, and AOV—then layer Amazon as an incremental revenue stream, not your foundation.Test Creatives Broadly, Then Double Down on Winners Launch multiple ad variations quickly, identify what works, and scale only high-performing creatives with better production and audience targeting.Timestamps: 00:00:00 Introduction to the AOV ProblemJason Kutasi explains that Amazon sellers often struggle to scale on other platforms due to a low Average Order Value. 00:00:34 Host & Guest IntroductionHost Josh Hadley introduces the episode's topic and guest Jason Kutasi, founder and CEO of performance marketing agency Skyhouse. 00:02:26 Amazon vs. Shopify MindsetA discussion on the two primary approaches to starting an e-commerce business and the challenges faced by Amazon-first brands. 00:03:39 The $60 Margin RuleJason explains why brands need at least $60 in margin to profitably acquire customers on paid ad platforms like Meta. 00:04:37 Strategies to Increase AOVActionable ways to increase Average Order Value, including creating sister brands, bundling products, and offering aggressive subscription models. 00:07:56 The "Shopify First" AdvantageThe benefits of a higher AOV, which provides more margin to scale advertising across multiple channels beyond Amazon PPC. 00:10:30 Why You Must Be OmnichannelJason argues that Shopify brands should sell on Amazon to avoid losing customers who prefer to purchase there. 00:14:01 Case Study: A Massive Meta Ad WinJason details a recent successful video ad campaign that scaled to thousands of orders in a single weekend. 00:20:04 Navigating Meta's Andromeda UpdateA discussion on Meta's shift to creative-driven campaigns and the strategy of slicing avatars for better, more stable performance. 00:23:34 Agency vs. In-House TeamsJason breaks down when to hire a freelancer, an agency, or build an in-house team for your marketing efforts. 00:29:13 Why Most Marketing Agencies FailJason shares his experience with underperforming agencies and what brand owners should look for when hiring one. 00:33:28 Building an In-House Team Alongside an AgencyThe importance of building an internal team to de-risk your business and test new offers before scaling with an agency. 00:36:38 The Future of E-commerce and AIJason predicts AI will commoditize ad creation, making predictive modeling and data-driven rules the new competitive edge. 00:41:42 AI as a Human AmplifierAI won't replace skilled marketers but will augment their abilities, allowing them to perform at a much higher level. 00:44:43 Three Actionable TakeawaysThe host summarizes the episode's key lessons: fix your AOV, build in-house, and leverage AI with smart people. 00:49:33 Jason's Final RecommendationsJason shares his most influential book, favorite AI tool (Claude Code), and a respected figure in the e-commerce space. Resources mentioned in this episode: Josh Hadley on LinkedIneComm Breakthrough ConsultingeComm Breakthrough PodcastEmail Josh Hadley: Josh@eCommBreakthrough.comTools and Websites"Amazon": "00:02:26""Shopify": "00:02:26""Meta (Facebook/Instagram Ads)": "00:02:56""Google Ads": "00:02:56""YouTube Ads": "00:02:56""TikTok": "00:06:23""PayPal": "00:11:49""Apple Pay": "00:11:49""Google Pay": "00:11:49""Shop Pay": "00:11:49""Claude Code": "00:50:05""Meta": "00:38:16" Books"The E-Myth by Michael E. Gerber": "00:00:56""Cash Flow": "00:49:36" Videos"Video Ads": "00:14:01" Notable Mentions / People"Skyhouse (Jason Kutasi's performan...

    53 min
  6. 4 Jun

    7 Ways I'm Using AI to Run an 8-Figure eCommerce Business

    In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley shares seven practical ways his e-commerce business uses AI to optimize operations and scale growth. Drawing from his experience building an eight-figure brand across Amazon, TikTok Shop, and Shopify, Josh covers strategies including building custom GPTs, automating TikTok Shop listing optimization, streamlining hiring processes, leveraging Alexa data, analyzing meeting transcripts, scaling ad creative production, and cloning leadership decision-making into AI-powered SOPs. Josh emphasizes treating AI like a new team member requiring proper training, offering actionable, real-world insights over hype. Bullet Points: Practical applications of AI in e-commerce operationsOvercoming fears and misconceptions about AI adoptionCustom GPT development for task automationAI-driven optimization of product listings on TikTok ShopAutomating the hiring process with AI scoring systemsUtilizing AI for product insights through Amazon Alexa dataAnalyzing meeting transcripts for business insights and decision-makingScaling ad creative production using AI-generated video contentCloning leadership decision-making into AI Standard Operating Procedures (SOPs)Viewing AI as a team member requiring onboarding and trainingTimestamps: 00:02:00 Weekly Custom GPT CreationThe speaker's 35-person team is required to create or enhance a custom GPT weekly to automate their specific tasks. 00:04:05 AI Agent for TikTok Shop OptimizationAn AI agent integrated with the TikTok Shop API continuously tests and optimizes product titles, descriptions, and main images weekly. 00:08:32 Automating Hiring Case Study ScoringAI is used to automatically score applicant case studies based on a predefined rubric, saving hours of manual review time. 00:11:29 Custom GPTs Integrated with AlexaCreating custom GPTs that analyze customer questions on Amazon Alexa to optimize product listings and improve Alexa recommendation rankings. 00:12:11 Analyzing Company Meeting RecordingsAI analyzes transcripts from all company meetings to identify business constraints, track team progress, and provide a leadership pulse. 00:13:56 Scaling Ad Creative ProductionUsing AI video generation tools to quickly produce a high volume of ad creative for Meta and TikTok campaigns. 00:14:48Cloning Leadership Judgment and Decision-MakingUsing AI to document processes and decision-making frameworks from leaders, creating an internal knowledge base to empower team members. Links and Mentions: AI Tools:"ChatGPT": "00:02:00""Claude AI": "00:02:00""Fireflies AI Notetaker": "00:11:25""Veo3": "00:14:27""Notion": "00:16:24" E-commerce Platforms:"TikTok Shop": "00:04:05" Videos and Resources:"30 60 90 Day Onboarding Framework": "00:07:52""Episode on Cloning Yourself Utilizing AI": "00:15:24" Transcript: Josh Hadley 00:00:00  Today, I'm going to be walking through seven different ways that we are implementing AI into our e-commerce business and practical steps that you can take to implement it in your business as well. Welcome to the Ecomm Breakthrough Podcast, I'm Josh Hadley. I've scaled my own ecommerce brand from 0 to 8 figures, and I'm actively building towards nine figures in sales. This podcast is where I document that journey and share the systems, the strategies, and the lessons learned in real time so that you can learn what actually matters and scale your own business. My name is Josh Hadley. First and foremost, I'm a man of faith. I'm a husband to a beautiful wife and also the father of four children. I've been selling in the e-commerce space for over a decade now, doing multi-million in revenue on Amazon, TikTok, shop and Shopify. And I am also the host of the number one business strategy podcast for ecommerce, and that is E-com breakthrough. Today, I want to dive into the practical use cases of how we're implementing AI into our business. Josh Hadley 00:00:58  Today. I hear a lot of noise going on in a lot of the e-commerce groups. There's a lot of like doom and gloom of, oh, you're getting left behind if you're not actually implementing AI in your business today, if you don't have an agent managing your PPC campaigns, you're late to the party, etc., etc. there's a lot of fear. And then what ultimately happens is there's a lot of entrepreneurs that because there's so much fear and anxiety around it and feel like they're already behind. They just stay stuck and they're just kind of like frozen because nobody's providing actionable content regarding like, here are the actual practical use cases of AI. Yes, there are some incredible features with Claude and integrating it to your email system, right. And being able to monitor your emails for you. Yes, there are some incredible ways to use ChatGPT and the new images that it's able to produce, right? Like, there's a lot of good things that are happening that way, but a lot of times the practical use cases where actually maximizes value in the business gets left to the side, or nobody's actually addressing them. Josh Hadley 00:02:00  So that's what I wanted to do today, is actually provide you with practical use cases that if you're an e-commerce brand, you can go replicate these exact same frameworks and implement AI in your own br...

    18 min
  7. 3 Jun

    Throwback: Unlocking the Eightfold Path - How to Evolve Your Business Beyond the Solo Hustle

    In this special group panel episode of the Ecomm Breakthrough Podcast, host Josh Hadley and fellow podcasters interview Michael E. Gerber, author of "The E-Myth." Gerber shares his foundational principles for business growth, emphasizing the need for entrepreneurs to work on their business, not just in it. He introduces his "eightfold path" for evolving a company from one person to an enterprise, and stresses the importance of developing elite talent and adopting a transformative mindset and "soul set" to build a successful, scalable organization. Chapters: Introduction and Setting the Stage (00:00:00)Host introduces the episode, panel, and Michael E. Gerber, setting up the discussion on business ownership myths. The Myth of Doing It All Yourself (00:01:09)Discussion on the misconception that business owners can do everything themselves and the dangers of being the business’s core. If Your Business Depends on You, You Have a Job (00:01:42)Gerber explains his famous quote about business dependency and the need for transformation in business thinking. People Development and Its True Meaning (00:02:28)Explores the concept of people development and its foundational role in business growth. The Eightfold Path to Business Evolution (00:03:17)Introduction to the Eightfold Path: dream, vision, purpose, mission, job, practice, business, enterprise. The Dreaming Room and the Importance of Dream Discovery (00:03:48)Gerber describes the Dreaming Room program and the necessity of discovering your dream before vision and purpose. Gerber’s Personal Dream, Vision, and Mission (00:05:00)Shares his original dream and mission from 1977 to transform small business worldwide. Scaling a Business and People Development Advice (00:06:52)Advice on finding and hiring top talent as you scale from a company of one to an enterprise. The Navy SEALs Analogy for Talent Development (00:07:44)Compares elite business team development to the rigorous selection and training of Navy SEALs. OldCo vs. NewCo: Building the Future Organization (00:09:07)Explains the concept of OldCo (legacy) and NewCo (future), and the need to focus on building NewCo. Mindset and Soul Set for Business Owners (00:11:08)Emphasizes the importance of both mindset and “soul set” before committing to transformative business changes. Closing Remarks and Thanks (00:11:51)Panelists thank Michael E. Gerber and conclude the episode. Links and Mentions: Tools and Concepts"The Eightfold Path": "00:03:48""The Dreaming Room": "00:04:56" Books"The E-Myth": "00:00:00""Beyond the E-Myth: The Evolution of an Enterprise from a Company of One to a Company of 1000": "00:03:19" Notable Quotes"If your business depends on you, you don't own a business; you have a job, and it's the worst job in the world because you're working for a lunatic.": "00:01:09" Transcript: Josh 00:00:00  Welcome to the Econ Breakthrough Podcast. I'm your host, Josh Hadley, where I interview the top business leaders in e-commerce. Past guests include Kevin King, Howard Tye, and Stephen Pope. Today is a special episode where I have joined a group panel of other podcasters that are interviewing Michael E Gerber, the author of the E myth. This is a foundational book that many of you have probably read. And now we get his decades of wisdom and we get to ask him questions. I know you're going to enjoy this podcast episode, so sit back, enjoy and enjoy this episode with Michael E Gerber, the author of the E myth. You know, Michael, I'm amazed with the book that you you wrote e myth. And because it is a timeless principles that are going to impact generations to come. And I look forward to my children and my grandchildren being able to read those principles. As an e-commerce business owner and as I speak with other e-commerce business owners, there's kind of this myth, that people believe that they could do it all on their own. Josh 00:01:09  Right. And they what they do is they build a team of a lot of VA's that are surrounding themselves, but they are still the core function of the business. There's a quote from your book that I want to read real quick and get your take on it. If your business depends on you, you don't own a business. You have a job. And it's the worst job in the world because you're working for a lunatic. So, Michael, can you provide some additional insight as to if you are still working in the business, why you don't actually own a business? Michael 00:01:42  Well, you have to understand that, oftentimes my statements are stronger than they need to be. Oftentimes, as well, they're not strong enough, but I understand. Take that quote working for a lunatic and you might change it to be working for an idiot. And it's that idiot that I attempt to transform. And the only way in the world that idiot is going to be transformed is if he or she doesn't persist. Being that idiot in the way they think about who they are, why they do what they do, what they're there to create, and how it's going to be created if in fact, they grow beyond their idiot hood. Michael 00:02:28  So it's a master, master, master position to take charge. In short, to strenuously understand that while you're not in a people development business. In short, that's not the intent you are. You get what I mean by that. While you're not in a people development business, you actually are. Everyone is. But the question then becomes what is people development? And how does one approach people development at the very outset? And that is in the positioning of who you are and what you do. So the most critical process in what I describe, how many of you have read beyond the email? Josh 00:03:17  Yes, I've read it. Michael 00:03:19  Well congratulations Josh folks. I picked the book up. It's beyond the myth, the evolution of an enterprise from a company of one to a company of 1000. And at the heart of that book is what I describe as the Eightfold Path. The Eightfold Path is crucial to the process of becoming who you intend to be. Let me describe the eight steps in the Eightfold Path. Michael 00:03:48  I have a dream. I have a vision. I have a purpose. I have a mission. I have a job, I have a practice. I have a business. I have an enterprise, a dream, a vision, the purpose, the mission, the job, the practice, the business, the enterprise. The Eightfold path is the process for growing a company of one to a company of 1000. It is the process of maturing from doing it yourself, doing it, doing it, doing it, doing it to create an enterprise that does it in great measure with a great number of individuals who are in fact, instilled in the process of understanding and appreciating what a dream is, what a vision is, what a purpose is, what a mission is. How many of you are familiar with the Dreaming Room? So the Dreaming Room is a program that I developed to take one through the first four steps to discover your dream, your vision, your purpose, your vision. If you fail to discover your dream. Michael 00:05:00  I'm saying you'll never discover your vision. If you fail to discover your dream, I say go to never discover your purpose. And you follow me and follow me. First this, then that, then that, then that. So there's a process, a mad process through which you grow in maturity, you grow in eloquence. You grow in ability to literally become the one you can't even imagine becoming. At the very outset of this process, my dream way back then, in 1977. Wow, that's a long time ago. My dream was to transform the state of small business worldwi...

    12 min
  8. 1 Jun

    AI Product Images Are Killing Your Amazon Sales

    Rafael is the Founder and CEO of Share It Studio, a leading creative agency that helps Amazon and Walmart sellers turn data into powerful visual storytelling. Under his leadership, Share It Studio has worked with hundreds of top-performing e-commerce brands, blending creativity with analytics to craft product images, videos, and A+ content that actually convert. Before founding Share It Studio, Rafael built a career in film and marketing, becoming a 3-time Telly Award–winning entrepreneur. He’s passionate about helping brands optimize their listings, understand their buyers, and stand out in competitive marketplaces.  Highlight Bullets > Here’s a glimpse of what you would learn….  Ben Leonard's entrepreneurial journey with Beast Gear, from initial investment to seven-figure exit.Challenges faced after selling Beast Gear to Thrasio, including mismanagement and loss of brand identity.Importance of effective inventory management and the consequences of overleveraging.The significance of building a genuine consumer brand beyond basic Amazon tactics.The role of intellectual property protection and the impact of neglecting it.Insights on the operational difficulties during the COVID-19 pandemic and its effects on e-commerce.Strategies for diversifying sales channels and avoiding dependency on a single platform.The importance of quality in products and overall business operations.Marketing strategies for brand awareness, including the use of influencers and social media.Lessons learned from reacquiring and reviving a brand in a competitive market.In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley speaks with Rafael Veloz, founder of ShareIt Studio, about optimizing Amazon product listings through visual storytelling. Rafael discusses the nuanced impact of AI-generated images, emphasizing that authenticity often outperforms polished visuals — demonstrated by a shoe cleaner brand scaling from $400K to $12M monthly. He advocates for a full-funnel marketing approach beyond PPC, continuous image testing, and integrating AI tools strategically. Rafaell also highlights the importance of emotional connection in content creation and recommends building strong internal creative teams to drive sustainable e-commerce growth. Here are the 3 action items that Josh identified from this episode: Prioritize authenticity over polish Test raw, real-looking visuals (UGC-style, iPhone shots)—they often convert better than high-end production. Systematize testing with data Validate images using tools and customer feedback before scaling; continuously test and iterate based on performance. Build a dedicated creative strategy team Don’t rely on freelancers—invest in a creative lead and team to consistently produce, test, and optimize high-converting content.Timestamps: 00:00:01 Authenticity vs. Professionalism in AdsOrganic, real-feeling content can perform twice as well as high-end professional videos, depending on the product's industry. 00:00:50 Podcast and Guest IntroductionHost Josh Hadley introduces the topic of AI images on Amazon and welcomes guest Rafael Veloz from ShareIt Studio. 00:02:27 Are AI Images Hurting Amazon Listings?AI images can hurt sales if used incorrectly, as they can lower the "perceived value" for emotionally-driven products. 00:04:01 The Shoe Cleaner Case StudyA shoe cleaner brand grew from $400K to $1.2M a month by focusing on authentic, emotional content. 00:06:26 How to Test and Update Main ImagesAnalyze competitor reviews for emotional triggers, create multiple main images, and test them both off and on Amazon regularly. 00:12:01 Building a System for Creative ContentInstead of "hacks," build a system. Constantly track competitors' rankings, reviews, and image changes to stay ahead. 00:14:33 Optimizing Creatives for PPC CampaignsCreate different ad creatives for different PPC campaigns and keywords to reduce wasted ad spend and improve conversions. 00:16:55 Driving External Traffic to AmazonAmazon now rewards external traffic. Don't just focus on TikTok; create content that connects to specific buying intentions. 00:19:34 Connecting Creative and Media Buying TeamsYour creative team and PPC (media buying) team must work together to create a cohesive and effective marketing strategy. 00:22:28 Using AI to Build a CommunityCreate AI-generated personas and avatars on social media to build a community and drive traffic to your product listings. 00:25:44 The Process for Creating Viral ContentA strategist analyzes the market, a script is developed, and a mix of organic and AI video is used. 00:27:36 Final Advice: Embrace AIDon't fear AI. Hire team members dedicated to exploring and implementing new AI tools to stay competitive. 00:28:40 Actionable Takeaway 1: Marketing Efficiency RatioStop focusing only on ACoS. Adopt the Marketing Efficiency Ratio (MER) to measure your total marketing spend against revenue. 00:31:03 Actionable Takeaway 2: Systemize Image TestingCreate a consistent system for testing main images on Amazon, using real customer data to make decisions. 00:31:45 Actionable Takeaway 3: Hire a Creative LeadInvest in a high-level creative team member to lead your marketing, as this is the most important aspect of your brand. 00:33:56 Rafael's Favorite AI ToolRafael recommends Claude for its data gathering and Open-Claude's "Coworker" feature for automating executive assistant tasks. 00:36:30 Connecting with RafaelFind Rafael at ShareIt Studio's website or email, and mention the podcast for a free 30-minute consultation. Resources mentioned in this episode: Josh Hadley on LinkedIneComm Breakthrough ConsultingeComm Breakthrough PodcastEmail Josh Hadley: Josh@eCommBreakthrough.comTools and Websites"Amazon Experiments": "00:08:54""Pixel": "00:08:54""Productpinion": "00:08:54""Fiverr": "00:08:06""Social Media Platforms (TikTok, In...

    37 min

About

Unlock the full potential and growth in your business. Join Josh Hadley, a successful 8-figure e-com business owner and investor as he interviews highly successful CEOs and business owners who share specific actions you can take today to help your business reach its full potential and leave a lasting impact on the world. Whether you sell on Amazon FBA, Shopify, BigCommerce, WooCommerce, Walmart, ClickFunnels, or Etsy you'll learn what is working for the most successful business leaders in eCommerce. Each eCom breakthrough episode is filled with strategies you can implement to help you scale to 8 figures and beyond. Here's a small list of the topics we will cover: - How to find new products to sell - How to find good manufacturers - How to manage cash flow - Inventory management (shipping & logistics) - Optimizing sales pages for conversion - How to successfully launch a new product on Amazon.com - Product ranking & optimization - Amazon PPC management - Implementing business operating systems - Driving external traffic to Amazon - Preparing to exit - How to hire and build a team with A-Level talent - Leadership skills

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