Ecomm Breakthrough

Josh Hadley

Unlock the full potential and growth in your business. Join Josh Hadley, a successful 8-figure e-com business owner and investor as he interviews highly successful CEOs and business owners who share specific actions you can take today to help your business reach its full potential and leave a lasting impact on the world. Whether you sell on Amazon FBA, Shopify, BigCommerce, WooCommerce, Walmart, ClickFunnels, or Etsy you'll learn what is working for the most successful business leaders in eCommerce. Each eCom breakthrough episode is filled with strategies you can implement to help you scale to 8 figures and beyond. Here's a small list of the topics we will cover: - How to find new products to sell - How to find good manufacturers - How to manage cash flow - Inventory management (shipping & logistics) - Optimizing sales pages for conversion - How to successfully launch a new product on Amazon.com - Product ranking & optimization - Amazon PPC management - Implementing business operating systems - Driving external traffic to Amazon - Preparing to exit - How to hire and build a team with A-Level talent - Leadership skills

  1. 19 MIN AGO

    How to Hire the Right People: The 3 Interviews That Reveal True A-Players

    In this solo episode of the Ecomm Breakthrough Podcast, host Josh Hadley shares his proven framework for hiring senior leadership in ecommerce. Drawing from personal experience, Josh outlines the costly pitfalls of bad hires and emphasizes the value of securing top 1% talent. He details a structured, three-part interview process focused on track record, culture alignment, and role competence, offering actionable tips for assessing candidates. Josh also discusses the legal and financial implications of hiring, underscoring the importance of systems and focus for business growth. The episode concludes with a call to share and review the podcast. Hiring the wrong person can be a costly "hiring mistake" for any business, impacting your bottom line significantly. This video dives into effective "recruitment" strategies and a robust "hiring process" to help you avoid these pitfalls. Learn about crucial "interview questions" and how to "how to hire" the right talent to propel your e-commerce brand forward. 💥 #BusinessTips #EcommGrowth #HiringSmart #shorts Timestamps: 00:00:00 The Pitfalls of Charismatic HiresJosh warns against hiring based on charisma and first impressions, emphasizing the high cost of bad hires. 00:00:30 Introduction & Podcast ContextJosh introduces himself, his ecommerce background, and the purpose of the episode: hiring top 1% senior leadership. 00:01:59 Early Hiring MistakesJosh shares his initial lack of process, reliance on generic questions, and gut feelings when hiring. 00:04:10 The High Cost of a Bad HireBreakdown of the financial, operational, and legal costs associated with hiring the wrong person. 00:06:05 Legal and Tax Implications of Remote HiresExplains state-specific legal and tax burdens when hiring remote W-2 employees. 00:08:07 The Power of Great HiresDiscusses the transformative impact of hiring the right senior leaders and the compounding effect on business growth. 00:09:07 Overview of the Senior Leadership Hiring FrameworkIntroduction to the three-lens framework: track record, culture alignment, and role competence. 00:10:03 Track Record of Performance InterviewDetails the first interview: assessing lifelong patterns of achievement, leadership, and initiative. 00:11:06 Conducting the Track Record InterviewStep-by-step walkthrough of questions and techniques to uncover a candidate’s career trajectory and motivations. 00:13:30 Truth Serum Questions & Reference ChecksHow to use reference-based questions to get honest answers and verify candidate claims. 00:17:07 Identifying Top 1% PatternsWhat to look for in high school, college, and career history to spot elite performers. 00:23:50 Red Flags and Non-Redemption PolicyWhy you shouldn’t hire candidates with inconsistent success or those seeking a “redemption” opportunity. 00:24:49 Culture Alignment InterviewImportance of culture fit, how to structure the interview, and why it’s non-negotiable for senior hires. 00:27:40 Core Values Deep DiveExamples of core values (Extreme Ownership, Relentless Innovation, Integrity) and how to probe for real-life demonstrations. 00:29:42 Role Competence/Technical InterviewEvaluating if candidates can perform at a high level, think clearly, and bring deep expertise. 00:30:40 Metrics and Business Impact QuestionsKey questions to assess if candidates understand how their role drives business results. 00:35:25 Case Studies and Test ProjectsHow to design and use practical assignments to verify real-world competence, and tips to prevent AI misuse. 00:39:10 Scoring and Rubrics for Test ProjectsThe importance of objective scoring, rubrics, and not advancing candidates who underperform in practical tests. 00:40:03 Summary of the Three-Stage FrameworkRecap of the three interview stages and their combined power to identify and hire elite senior leaders. 00:42:07 Closing Thoughts and Call to ActionJosh encourages listeners to implement structured hiring, leave reviews, and share the episode with peers. Links and Mentions: Tools and Websites"Indeed": "00:05:01""Workable": "00:05:01""ChatGPT": "00:37:15" Books"Who by Jeff Smart and Randy Street": "00:11:06" Videos"Seven Step Hiring Process Video": "00:38:11" Core Values"Extreme Ownership": "00:27:40""Relentless Innovation": "00:28:40""Integrity Above All": "00:29:42" Interview Frameworks"Career Track Record of Success Interview": "00:40:03" Podcast Platforms"Spotify": "00:42:07""Apple Podcasts": "00:42:07" Transcript: Josh Hadley 00:00:00  And honestly, one of the biggest mistakes that you can make is hiring somebody that is very charismatic, that can talk really eloquently in an interview and come off as though they are really polished and well put together. But then when they actually have to do the work, that's where they fall apart. And at that point it's way too late. You've already incurred some massive expenses in the business once you've actually initiated those hires for your business. Welcome to the Econ Breakthrough Podcast, I'm Josh Hadley. I've scaled my own ecommerce brand from 0 to 8 figures, and I'm actively building towards nine figures in sales. This podcast is where I document that journey and share the systems, the strategies, and the lessons learned in real time so that you can learn what actually matters and scale your own business. Have you ever made a hire and then 30 days later, regret that decision and realized that you just made a bad hire? And would you like a framework that could increase your odds and success rate of hiring the right person and being confident that you have found top 1% talent? That's what I'm going to be diving into today. Josh Hadley 00:00:58  So today I'm going to be diving into the senior leadership, hiring and interview framework that I use in my own business to be able to assess whether I have a level talent, the top 1% talent, because this is honestly one of the best competitive advantages that you can have in your business, bar none. I don't care what happens with AI, I don't care what happens with the economy. I know that one thing will always exist throughout the entire lifetime of us as humans, and that is the arbitrage opportunity that comes from hiring the right person. The right person can have an outsized, massive ROI better than any stock return that you could possibly have, better than any new sales strategy that you're going to implement. Hiring the right person can provide an infinite ROI for your business. And that's why I'm so adamant about nailing this for my own business. So today, what I want to share with you is really what came over a period of time. First and foremost, my name is Josh Hadley. I am a man of faith. Josh Hadley 00:01:59  I am a husband to a beautiful wife and a father of four. I have also been in the e-commerce game for over a decade, and I'm an eight figure brand owner selling multi millions on multiple channels TikTok shop, Shopify and Amazon. And I am also the host of the number one business strategy podcast for ecommerce, Ecom breakthrough. Today, I'm going to be diving into the problem that I ran into first and foremost. When I began hiring for the first time, I started just jumping on zoom calls wit...

    43 min
  2. 1 DAY AGO

    Throwback: Mastering Amazon - Essential Strategies for Supplier Relationships, Cash Flow, and Inventory Management

    In this episode, host Josh interviews Pradeep, a scientist-turned-entrepreneur who built a seven-figure Amazon business in under a year. They discuss advanced strategies for Amazon sellers, focusing on negotiating cost of goods sold, building strong supplier partnerships, optimizing inventory and cash flow, and avoiding the pitfalls of launching too many products at once. Pradeep shares actionable tips on supplier negotiations, payment terms, and expense management, emphasizing the need for a sophisticated, business-minded approach to succeed in today’s competitive Amazon marketplace. Chapters: Introduction to Pradeep and His Background (00:00:00)Josh introduces Pradeep, his scientific background, and transition to Amazon e-commerce and asset acquisition. Beyond Basic Amazon Strategies (00:00:37)Discussion on moving past common optimization tactics to focus on COGS, supplier negotiation, logistics, and inventory. COGS Negotiation and Supplier Relationships (00:01:45)Pradeep explains the importance of negotiating COGS, exclusive agreements, and sophisticated supplier relationships. COGS Tracking and Unit Economics (00:04:19)Emphasis on tracking COGS, using software, and managing multiple brands and inventories. Inventory Management Pitfalls (00:05:44)Analysis of overstocking, poor forecasting, and leveraging inventory in distressed asset acquisitions. Amazon Warehousing Changes and Cash Flow (00:06:53)Transition to how Amazon’s warehousing changes impact cash flow and inventory strategies. Cash Flow Mistakes and Overspending (00:07:13)Discussion on unnecessary spending on consultants, poor HR choices, and excessive conference expenses. Negotiating Payment Terms for Cash Flow (00:09:42)Advice on negotiating 30-120 day payment terms with suppliers to improve cash flow and acquisition leverage. Launching Multiple Brands: Cautionary Advice (00:11:50)Warning against launching multiple brands/products without sufficient cash flow and the risks of overextending. Key Takeaways and Action Steps (00:13:04)Josh summarizes actionable steps: focus on supplier partnerships, negotiate terms, and improve cash flow management. Expense Management and Exit Planning (00:15:08)Highlighting the impact of recurring expenses on business valuation and the importance of efficient spending. Closing Remarks (00:15:57)Final thanks and acknowledgments as the episode concludes. Links and Mentions: Tools and Websites  "Jungle Scout": "00:12:30"  "Helium 10": "00:12:30"  Key Takeaways  "Supplier Partnership": "00:13:45"  "Negotiation with Suppliers": "00:14:10"  "Cash Flow Management": "00:15:08" Transcript: Josh 00:00:00  Today I am excited to introduce you to Pradeep. He is trained as a scientist at Oxford University and Harvard University, and then he became the vice president of Global Business development for a biotech company. During the pandemic, he found himself in a unique situation which led him to start his Amazon e-commerce business. He became a seven figure seller in just 11 months and now has a new business model of acquiring distressed assets, and he also owns a boutique Amazon account and launch management agency. So welcome to the podcast, Pradeep. Pradeep 00:00:36  Thank you so much. Josh 00:00:37  I love that you made the mention of when we go to conferences. And as you listen to speakers speak on stage or even listening to podcasts time and time again, we hear the same optimization strategies and the same keyword strategies, and it's just a new tool that people are using. But instead what you're saying is like, the hard stuff is what people aren't necessarily talking about. People aren't getting into the weeds of cogs and negotiating with suppliers and renegotiating on an ongoing basis, and the finer details of logistics and where you're warehousing things. Josh 00:01:14  And with Amazon, you know, reducing inventory limits across the board for people. What are people doing now to kind of prepare themselves for a world where Amazon does limit you completely and with maybe 1 or 2 months worth of inventory and that's it. And how are you staging your inventory and still winning on Amazon in that environment and then cash flow? I mean, all of these things are such great topics. So yes, let's do a deep dive into each of these. Let's start with the cogs first. Pradeep 00:01:45  Yeah, sure. so what we see is quite interesting with cogs. the cog numbers to start off with, sometimes a minimum, we say 3 to 5, but as Amazon and e-commerce goes more expensive, I think it's about 8 to 10. So if you're buying something for $1, you should be above 8 to 10 in terms of selling prices, if not more, right? What we see is again and again people are saying, hey, we have particularly beginners, hey, we have this 3 to 4, but with inventory, PPC, shipping and all these things, it's just the profits are gone. Pradeep 00:02:21  Before the pandemic or during the pandemic is very profitable. And this is, by the way, experienced. This sounds stupid. I find I find myself finding myself stupid explaining this to someone, but we actually see it every day. Seven, eight, nine figure sellers saying you want this brand because the cogs have gone too expensive because they haven't worked out. Fundamentally, the multiples and the multiples have to be really strong now and the bigger multiple margin to sell. So those cogs are fundamentally negotiable, and you have to have the right product and the cogs are cheap. Price number one. It sounds stupid, but that's what we see. Number two is the negotiation. Hey, we bought 100,000 units. Next time we're going to have three 400,000 units. But you're still selling for the same price. Why? Your your factory should be giving you a note or, you know, handle cash flow or a cheaper price because they're getting raw material cheaper. And what we see is, you know, I sign NDAs, but what we see is some of these aggregators and others who are famous when they go back and some of these factories are quite savvy, say, hey, you raise X amount of money. Pradeep 00:03:29  All of a sudden your cogs are gone up. So, you know. So I think that's again how you negotiate and how you have exclusive agreements for a period of time, particularly on your best selling products. We do this in pharma and other business tools all around the world. You want it for five years. This is the price. If the if if inflation goes down or if the market changes, this is going to be a price. We have the power to change it not you. So it might be having exclusive agreements. And that's how sophisticated you guys we have to get in e-commerce. Because this is no longer a, a mom and pop kind of operation. This has to be sophisticated. Even if your mom and pop or a guy in a basement. That's how you should be thinking. you know, solar. It could be a corporate on your own, but you've got to think like that. So, cogs and how you define the first cogs, the renegotiate the cost is very important. Pradeep 00:04:19  Then thirdly, how are you people storing cogs, right. How are you doing unit economics and how are you storing Excel sheet or software and so forth. And that has to be updated on a daily basis. we see fundamental mistakes and we see fundamental errors as well. You can pick it out straight away from, profit and loss statements as well. so that's something people have to be aware of. And it gets really hard because if you have multiple brands, multiple products, multiple inventory, you know, it's all over the place.

    16 min
  3. 3 DAYS AGO

    The Step by Step Path to Turn Any Ecom Brand Into a $100M Retail Machine with Mark Young

    Dr. Mark Young, the Founder and CEO of Jekyll & Hyde Advertising, a powerhouse agency that’s been helping challenger consumer brands break through the noise and scale into household names with billions of revenue and exits for nearly three decades. He’s also the host of the CPG insiders podcast, the number 2 podcast in all consumer packaged goods niche. Mark is also the author of a new book 27 Unbreakable Rules of Retail, how to build a $100M+ brand in brick and mortar Mark is not your average marketer — his background blends neuroscience, persuasion, and behavioral psychology with decades of hands-on experience in CPG and direct-response advertising. Through his agency, Jekyll & Hyde, he’s helped hundreds of emerging brands launch, grow, and dominate retail shelves and online marketplaces. Highlight Bullets > Here’s a glimpse of what you would learn….  Importance of brick-and-mortar retail in the consumer products industry.Challenges faced by e-commerce brands in a competitive market.Strategies for successfully entering physical retail spaces.The significance of product differentiation and authenticity in retail.The impact of traditional media, especially television, on brand awareness and consumer demand.The concept of SKU rationalization and its role in retail product selection.The necessity of creating consumer demand before approaching retail buyers.Understanding the economics of media buying and the Media Efficiency Ratio (MER).The principle of "Who Not How" in building a successful business team.The role of AI as a collaborative tool in enhancing business strategies.In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley interviews Dr. Mark Young, CEO of Jekyll and Hyde Advertising. Mark shares his expertise on building $100 million consumer brands in brick-and-mortar retail, emphasizing that 80% of product sales still occur offline. He discusses the challenges of retail entry, the importance of unique, premium products, and the power of TV advertising to drive demand. Mark also highlights the value of expert partnerships and leveraging both human intuition and AI, offering actionable advice for e-commerce brands aiming to succeed in physical retail. Here are the 3 action items that Josh identified from this episode: Prove Demand Before Approaching RetailersBuild real consumer pull through DTC + paid media (TV, social, influencers). Retail buyers want evidence of demand, not Amazon screenshots. Come in with a buyer-ready pitch showing how you'll drive traffic to their stores.Position Your Product as a Clear Upgrade or Category ExpanderEnsure your SKU hits at least one winning lever:Premium trade-up (higher-margin, innovative)Demographic expander (brings new shoppers)Category expander (increases consumption)If your product is a “me-too” item, it won’t make it onto shelves.Build a Retail-Ready P&L With Strong Margins & Media PlanYou need minimum 5:1 markup and a funded media strategy (TV recommended) to support retail sell-through. Retailers expect marketing that drives velocity—without it, your product risks getting cut during SKU rationalization. Resources mentioned in this episode: Josh Hadley on LinkedIneComm Breakthrough ConsultingeComm Breakthrough PodcastEmail Josh Hadley: Josh@eCommBreakthrough.comAmazonChatGPTShopifyHelium 10IRI (Information Resources, Inc.)Meta AdsWRTVJekyll+Hyde LabsCPG InsidersThinking, Fast and Slow"Who Not How" by Dan Sullivan and Ben Hardy"The Science of Scaling" by Dr. Ben HardyPrimal IntelligenceWalmartShark TankThe Home DepotDan SullivanSpecial Mention(s): Adam “Heist” Runquist on LinkedInKevin King on LinkedInMichael E. Gerber on LinkedInRelated Episode(s): “Cracking the Amazon Code: Learn From Adam Heist’s Brand Scaling Secrets” on the eComm Breakthrough Podcast“Kevin King’s Wicked-Smart Tips for Building an Audience of Raving Fans” on the eComm Breakthrough Podcast

    1h 10m
  4. 6 DAYS AGO

    The CEO Dashboard That Instantly Shows If You’re Winning or Getting Crushed

    In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley shares hard-earned lessons from a cash flow crisis in January 2024, when his business couldn’t fund payroll. He explains how this pivotal moment led him to develop a “CEO dashboard” with three essential tools: the Weekly High Five Tracker, a departmental scorecard for leading indicators, and a 52-week cash flow forecast. Josh also reveals advanced credit card strategies to optimize cash flow, emphasizing proactive management, team accountability, and the importance of focusing on activities that drive results for sustainable business growth. Join Josh Hadley on the Ecomm Breakthrough Podcast as he shares his journey scaling an ecommerce business from zero to eight figures. Discover essential business tips for effective business management, including strategies for tracking leading indicators, optimizing cash flow, and understanding key KPIs. This podcast is your guide to significant business growth and success. 🚀 Tools and Dashboards "Weekly High Five Tracker": "00:08:36""Custom GPT for Role Profiles": "00:17:03""Weekly Scorecard": "00:18:51""Cash Flow Forecast Sheet": "00:26:10" Books"The One Thing by Gary Keller": "00:14:06" Websites and Services"ChatGPT": "00:16:06""Melio": "00:39:37""Plastiq": "00:39:37" Key Metrics and Indicators"Total Advertising Cost of Spend (TACOS)": "00:19:47""Conversion Rate": "00:20:12""Average Order Value (AOV)": "00:21:12" Credit Cards Mentioned"Chase Sapphire Reserve": "00:44:19""Amex Gold Card": "00:44:19""Amex Plum Card": "00:44:19""Chase Business Preferred Card": "00:44:19""Chase Business Premier": "00:44:19""Capital One Spark Cash Plus": "00:44:19""Citi Executive World Elite": "00:44:19" Concepts and Strategies"Credit Card Hack": "00:36:40" Chapters:00:00:00 Introduction to the CEO DashboardJosh introduces the concept of the CEO Dashboard and the importance of tracking business health with three key reports. 00:00:58 Personal Story: Running Out of CashJosh shares a pivotal January 2024 experience when his business couldn’t fund payroll, leading to key lessons learned. 00:01:52 Lessons Learned from the Cash CrisisJosh discusses the root causes of the cash shortfall: inventory issues, team misalignment, and lack of cash forecasting. 00:04:46 The CEO’s Three Key PrioritiesJosh outlines the CEO’s main responsibilities: casting vision, having the right people, and ensuring the business never runs out of cash. 00:05:38 Desert Island Exercise & Dashboard MindsetJosh introduces the “desert island” exercise and the mindset shift from lagging to leading indicators in business management. 00:06:32 Leading vs. Lagging Indicators ExplainedExplanation of leading and lagging metrics, and why CEOs should focus on leading indicators for future business impact. 00:08:36 Tool #1: Weekly High Five TrackerIntroduction to the Weekly High Five Tracker, a tool for tracking the five most important weekly actions for each team member. 00:09:37 How the Weekly High Five Tracker WorksStep-by-step process for using the tracker: team member input, manager review, and accountability conversations. 00:13:13 FAQs and Best Practices for the TrackerJosh answers common questions about the tracker, role profiles, and the importance of defining “the one thing” for each role. 00:16:06 Customizing Leading Actions for Your TeamAdvice on using ChatGPT to identify high-leverage actions for each role and building custom role profiles. 00:17:54 Tool #2: Weekly ScorecardIntroduction to the Weekly Scorecard, which tracks leading indicators and metrics at the department level. 00:19:47 Examples of Departmental Leading IndicatorsDetailed examples of leading indicators for sales, marketing, product development, project management, and account health. 00:21:12 Year-over-Year Metrics and Warning SignalsImportance of tracking year-over-year metrics to spot early warning signs and avoid surprises in business performance. 00:25:09 Supply Chain and Inventory Management MetricsKey inventory and supply chain metrics to monitor for maintaining efficiency and preventing stockouts. 00:26:10 Tool #3: Cash Flow Forecast SheetIntroduction to the Cash Flow Forecast Sheet for projecting cash balances and preventing cash shortfalls. 00:27:18 How to Build and Use a Cash Flow ForecastStep-by-step guide to forecasting cash inflows and outflows, including vendor payments, payroll, and credit card expenses. 00:36:40 Credit Card Strategy for Cash Flow ManagementJosh’s credit card “hack” for extending payment cycles and maximizing working capital using multiple cards. 00:39:37 Paying Vendors with Credit Cards & Fee ArbitrageHow to pay vendors via credit card (using services like Melio or Plastiq), offsetting fees with rewards and tax deductions. 00:41:36 Optimizing the Cash Conversion CycleStrategies for negotiating payment terms, stacking credit card float, and improving the cash conversion cycle for growth. 00:44:19 Favorite Credit Cards for E-commerceJosh shares his top business credit cards for maximizing rewards and extending payment terms. 00:46:17 Recap: The Three Dashboard ToolsSummary of the three dashboard tools and how they help CEOs maintain focus, accountability, and cash flow. 00:48:13 Call to Action & ClosingJosh invites listeners to leave a review, share the episode, and access the templates, closing with a reminder about focus and systems. Transcript: Josh Hadley 00:00:00  So imagine you're on a desert island. You're stranded, you don't have your computer, you don't have your phone. You're just going to get three paper reports delivered to you. How are you going to know whether your business is going to be crushing it while you're away, or it's about to fall into the pits of despair? So today I'm going to introduce you to that answer. And this has been the CEO dashboard. Welcome to the Econ Breakthrough Podcast. I'm Josh Hadley. I've scaled my own e-commerce brand from 0 to 8 figures, and I'm actively building towards nine figures in sales. This podcast is where I document that journey and share the systems, the strategies, and the lessons learned in real time so that you can learn what actually matters and scale your own business. Have you ever wondered the best way to actually manage your business as a CEO, and do you wish you could actually see one specific dashboard that would tell you the exact health of your business, whether you are winning or losing? Today, I'm going to be introducing to you three different tools and dashboards that will allow you to effectively manage the business as the CEO. Josh Hadley 00:00:58  So today we're going to dive into the CEO dashboard. First off who am I. My name is Josh Hadley. First and foremost I am a man of faith. I am a husband to a beautiful wife and four children, and I have been selling in the e-commerce space for over ten years now, and a multi-million dollar seller on all sorts of platforms TikTok, shop, Shopify, Amazon and more. And also the host to the number one business strategy podcast for ecommerce that is the E-com Breakthrough Podcast. Today, I want to start by sharing with you a story. I want to bring you back to a point in time. In my business, this was January of 2024, and I remember like it was just yesterday going upstairs to my office and it was a cold day. So I love...

    49 min
  5. 4 MAR

    Throwback: Unlocking the Secrets to a Profitable Exit

    In this episode, host Josh interviews Scott Deetz, an expert in helping Amazon and e-commerce entrepreneurs maximize business value and prepare for successful exits. Scott outlines the four pillars that make a business attractive to buyers: risk diversification, profitability, growth rate, and earnings size. He shares actionable tips, including building a data room, implementing monthly strategic finance reviews, and structuring accounting to maximize add-backs. Scott also discusses the importance of separating owner and business expenses to boost valuation, offering practical strategies for entrepreneurs aiming to scale and sell their businesses at top valuations. Chapters: Introduction to Scott Deetz and His Expertise (00:00:00)Scott is introduced as an expert in helping Amazon and e-commerce entrepreneurs grow and exit at top valuations. Defining a Valuable Platform: Four Key Pillars (00:00:18)Scott explains what makes a business a valuable "platform" for buyers: risk diversification, profitability, growth rate, and size of earnings. Deep Dive into the Four Pillars (00:01:07)Discussion of each pillar: risk diversification, profitability percentage, growth rate, and the importance of earnings size. Capital Strategy and Growth (00:03:25)Importance of capital strategy as a process, not an event, and how it fuels business growth. Recap of the Four Pillars (00:04:29)Josh summarizes the four pillars: profit margin, growth rate, size of profit, and risk diversity. Input Metrics: Profitability, Scalability, Repeatability, Defensibility (00:05:46)Scott introduces the underlying drivers: profitability, scalability, repeatability, and defensibility, leading to sellability. Case Study: Operations vs. Product Innovation (00:07:16)Discussion of a case where an entrepreneur excelled in operations and delegated product innovation. Actionable Takeaway 1: Build Your Data Room Early (00:08:15)Advice to start organizing a data room early, structured as buyers would want to see it. Actionable Takeaway 2: Implement Strategic Finance Monthly (00:10:03)Recommendation to review financials, forecasts, and company valuation monthly, not just accounting numbers. Actionable Takeaway 3: Structure Accounting for Add-Backs and Valuation (00:11:17)Organize accounting and company structure to maximize add-backs and improve valuation before exit. Clarifying Add-Backs and Corporate Structure (00:13:06)Further explanation on separating owner-related expenses and structuring entities for optimal valuation. Horizontal and Vertical Corporate Structuring (00:14:09)Scott details horizontal (multiple entities) and vertical (account codes for add-backs) structuring for better exit outcomes. Conclusion and Final Thoughts (00:17:12)Josh thanks Scott and hints at a future episode. Links and Mentions: Tools and Concepts"Data Room": "00:08:15""Strategic Finance": "00:10:03" Actionable Takeaways"Build Your Data Room": "00:08:15""Implement Strategic Finance": "00:10:03""Organize Accounting with Add Backs in Mind": "00:11:17" Key Concepts"Profitability, Scalability, Repeatability, and Defensibility": "00:06:14" Summary of Four Pillars for a Platform Company"Profit Margin": "00:05:19" Transcripts: Josh 00:00:00  Today I'm super excited to introduce you to Scott Deetz. Scott helps Amazon and e-commerce entrepreneurs unlock growth and profitability bottlenecks in their businesses, and then exit for a top valuation. Scott, welcome to the show. Scott 00:00:15  Hey Josh Scott. Great to be here and I'm really looking forward to it. Josh 00:00:18  Scott, maybe we can dive a little bit deeper into that case study. At the beginning, you talked about, you know, that they were you identified that they were a good platform, right? So that they could continue to grow. What does that platform mean? Scott 00:00:31  Yeah. So the pillars of a great platform, the way that I think about it, my mentor, and has done over $20 billion of transactions. So, you know, you know, old school 30, 40 years in the investment banking world. And he his number one thing that he said to me was, Scott, it's not what the seller is selling, it's what the buyer is buying. So I would encourage everybody to not think about what you think is valuable in a business, but think about what buyers value in a business? The first thing that buyers value is not growth, but it's risk diversification. Scott 00:01:07  So the first thing that you need to think about is that you need to be compliance as a part of risk diversification, but also true diversification of your products so that no one product has, you know, more than, you know, 20% of your revenue. Otherwise, Amazon shuts it down or new competition comes in. A buyer can't get comfortable with that risk profile. So, so the first thing I would say is you analyze your risk. The second pillar of valuation is your profitability percentage. And so a lot of people think that if they have more profitability, that they're more valuable than if they have smaller profits. And while that is one of the pillars, a company that has 25 or 30% profit margins is just much more flexible and therefore valuable than a company that's 10 or 15%. So the second thing that we saw in this company was that they had a. Ability to have profitable products. And then we went to growth percentage, which is the third pillar. And I would if you wanted to benchmark a minimum growth percentages 20% per year. Scott 00:02:19  Now with Covid and Covid bumps, you might not all be there. but remember, you're not selling what you've done. You're selling what the business can do with the buyers capital infusion. And their definition is that minimum 20%, ideally 30% year over year growth is required. Well, if you think about what that capability really is, what we saw in this platform was a capability to successfully innovate and launch new products into the marketplace, because once a product gets up to a certain level, it kind of is what it is. So for people that are looking at action items that they can have today, it's that ability to have a successful launch model to drive the growth rate to that particular output. And then the fourth one becomes the size of the earnings. If you can prove that you can do it over a longer period of time, then you become more valuable because 30% growth on a company with a million of revenues is a lot different than somebody with 10 million of revenue. and so I think it's just important to think along building in and that's where that capital need comes in. Scott 00:03:25  Yeah. Because, you know, in this situation, back to this case study we saw in them even what they didn't see. We saw the platform, but they were think of it as borrowing money from uncle Bob. And if you go by, borrow 50 grand from your uncle, that's no problem. But when your business is at 10 million and you go ask them for 1.2 million, you know, uncle Bob says, you know I love you, Josh, but you know, I'm not the right investor for that level. So you have to think of your capital strategy not as an event, but as a process where you're always looking at what capital at the lowest risk, in the lowest cost to fuel that growth. And a lot of people get to a certain level, they don't have the capital planning. So then the growth rate, you know, levels off. So we saw the platform and we brought the capital strategy to place, and we did it through a combination of debt and equity. Scott 00:04:17  And that's what continued to fuel the growth because the person already had in place the ownership group alr...

    17 min
  6. 2 MAR

    Sales Tax Audits Are Coming for Ecom Sellers, Here’s How to Avoid the Audit with Sam Ross

    Sam Ross is the Co-Founder and CEO of Numeral, a company revolutionizing how e-commerce and SaaS businesses handle US sales tax and international tax automation. Before launching Numeral, Sam built several e-commerce ventures that generated over $50 million in revenue, giving him first-hand experience with the challenges of scaling, managing cash flow, and preparing for an exit. Highlight Bullets > Here’s a glimpse of what you would learn….  Challenges of US sales tax compliance for e-commerce businesses post-2018 Wayfair ruling.The complexities of sales tax nexus and varying state regulations.Personal experiences of e-commerce entrepreneurs with sales tax issues.The financial consequences of non-compliance, including audits and penalties.Strategies for managing sales tax compliance, including the use of automation tools.The importance of understanding product taxability and state-specific exemptions.Options for businesses with unpaid sales tax liabilities, including retroactive registration and voluntary disclosure agreements.Emerging growth opportunities in e-commerce, such as TikTok Shops and AI-driven search optimization.The significance of customer-centric product development based on search behavior and preferences.Recommendations for e-commerce entrepreneurs on compliance, handling state notices, and investing in new technologies.In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley interviews Sam Ross, co-founder and CEO of Numeral. They discuss the complexities of US sales tax compliance for e-commerce businesses, especially after the 2018 Wayfair Supreme Court decision. Sam shares his entrepreneurial journey, explains how Numeral automates tax compliance, and offers practical advice on managing tax risks. The conversation also explores emerging e-commerce growth strategies, including leveraging AI, personalized marketing, and niche product development, providing actionable insights for founders navigating today’s challenging tax and digital landscape. Here are the 3 action items that Josh identified from this episode: Automate Sales Tax Before It Becomes a Costly ProblemRun a nexus scan across all your channels (Shopify, Amazon, 3PLs), identify where you owe tax, and automate filings—before audits, penalties, or exit due diligence destroy value.Never Respond to State Notices AloneIf you receive a tax letter, pause and consult a CPA or tax attorney immediately. One wrong reply can trigger audits or liabilities—set up systems to track and manage every notice.Use AI + Niche Search Data to Find Your Next WinnersMine long-tail search queries (e.g., highly specific gift or use-case terms) and build modular products around them. Optimize content for AI-driven search and answer engines to capture emerging buyer intent. Resources mentioned in this episode: Josh Hadley on LinkedIneComm Breakthrough ConsultingeComm Breakthrough PodcastEmail Josh Hadley: Josh@eCommBreakthrough.comNumeralShopifyAmazonEtsyTaxJarAvalaraJungle ScoutChatGPTWhoop BandTikTok ShopInfluence: The Psychology of Persuasion by Robert CialdiniChad Janis (Grüns)Sam Ross on TwitterSam Ross on LinkedInSpecial Mention(s): Adam “Heist” Runquist on LinkedInKevin King on LinkedIn...

    51 min
  7. 26 FEB

    Why 8 Figure CEOs Ignore 80% of Their Business & Grow Faster

    In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley explores the “hidden cost of growth” in e-commerce. Drawing from his own journey scaling to eight figures, Josh explains how business expansion often leads to overwhelming complexity, not more freedom. He introduces the “momentum matrix,” a framework based on the 80/20 rule, to help entrepreneurs focus on the most impactful products and sales channels. Josh shares actionable strategies for prioritizing efforts, reducing operational overload, and maintaining lifestyle goals while scaling, emphasizing that true freedom comes from systems and focus—not just hitting revenue milestones. Welcome to the Ecomm Breakthrough Podcast! 🚀 In this episode, Josh Hadley shares his journey in scaling a business from zero to eight figures, focusing on practical strategies for founders. We discuss the importance of simplicity in business, utilizing "The Momentum Matrix" to identify growth drivers and profit engines while avoiding "The Complexity Trap." Learn how the 80 20 principle animated helps identify the most impactful SKUs and sales channels for optimal time management and accelerated growth. Tune in to level up your business! Tools and Frameworks"Momentum Matrix for Products": "00:06:58" Concepts and Principles"Pareto Principle (80/20 Rule)": "00:05:40""Pareto Principle (80/20 Rule)": "00:21:12""Strategic Neglect": "00:25:32" Websites and Platforms / Sales Channels"Amazon": "00:17:59""Shopify": "00:17:59""TikTok Shop": "00:17:59""Etsy": "00:17:59""Walmart": "00:20:12""Discord and WhatsApp": "00:22:33" Action Items"Identifying Top SKUs": "00:26:45" Chapters:00:00:00 Introduction & The Freedom MythJosh introduces the podcast, his background, and the misconception that revenue milestones guarantee freedom.00:02:03 The Hidden Cost of GrowthExplains how scaling increases complexity faster than revenue, leading to operational burdens and diluted focus.00:04:23 Applying the Pareto PrincipleDiscusses the 80/20 rule and how 20% of products or tasks drive 80% of results in e-commerce.00:06:58 The Momentum Matrix for ProductsIntroduces a framework to categorize products into four buckets based on their impact and alignment with the brand.00:08:01 Bucket 1: Core Growth DriversDetails the characteristics and strategies for top-performing, brand-aligned products.00:11:29 Bucket 2: Profit EnginesDescribes products that generate strong profit but are less central to the brand’s direction.00:12:34 Bucket 3: Maintenance & HarvestingCovers products with limited market potential, requiring minimal attention and resources.00:15:45 Bucket 4: Sunset/Kill ProductsFocuses on products with zero or negative profit, recommending liquidation and exit strategies.00:16:55 Momentum Matrix for Sales ChannelsApplies the same bucket framework to sales channels, prioritizing those with the highest impact.00:17:59 Sales Channel Buckets OverviewExplains strategic growth engines, cash engines, opportunistic channels, and distractions, with examples for each.00:21:29 Momentum Matrix for AffiliatesDescribes how affiliates are bucketed by impact, with most resources devoted to top performers.00:24:26 Strategic Neglect & FocusEmphasizes the importance of ignoring low-impact tasks and products to protect focus and scale effectively.00:26:45 Action Steps & ConclusionEncourages listeners to identify their top 20% drivers, implement bucketing, and focus on what truly moves the needle. Transcript:Josh Hadley 00:00:00  Welcome to the E-com Breakthrough Podcast. I'm Josh Hadley. I've scaled my own ecommerce brand from 0 to 8 figures, and I'm actively building towards nine figures in sales. This podcast is where I document that journey and share the systems, the strategies, and the lessons learned in real time so that you can learn what actually matters and scale your own business. Have you ever told yourself that, hey, when I have that $1 million business, or that $5 million business, or even that $10 million business, all my cares in the world will be gone. I will have the freedom and the lifestyle that I want to live. And then guess what? You hit those thresholds and those milestones, and then you're like, what happened to my freedom? What happened to the lifestyle that I set out to achieve? Today we're going to be diving into the hidden cost of growth. And this is I am preaching to the choir because that was me I remember my first business ever was, hey, wouldn't life be amazing when I hit $1 million in revenue. Josh Hadley 00:01:00  I can't even fathom what that looks like. And then I achieve that and I say, oh, I'm nowhere near the kind of the freedom aspect or the lifestyle that I was on set out to achieve. We're going to be diving into how to prevent those issues from creeping up inside your business. That as it scales, how do you still continue to maintain that freedom of time and lifestyle that you set out to achieve? I'm going to be sharing three actionable things that we have implemented in our own brand to ensure that it's not only me who's getting constrained, but it's also the team members that also feel like they're getting more free time back onto their calendars in order to help grow the business in the correct way. So who am I? Number one, my name is Josh Hadley. I am first and foremost a man of faith. I'm a father of four and also a husband to a beautiful wife. I've been in the e-commerce space for over ten years now and primarily driving revenue on some big sales channels Amazon, TikTok, Shop and Shopify. Josh Hadley 00:02:03  And last but not least, I am the host of the Ecom Breakthrough Podcast and is one of the number one e-commerce podcasts for business strategy. All right, so today we are diving into what is the hidden cost of growth, why scaling actually makes you feel busier instead of free. And guess what? All of us get stuck in this trap at one point or another. When I explain this inverted pyramid of value in my last episode, I talked about how most founders get stuck doing the admin, the busywork, even the operational optimizations where they just feel like they're putting in 40 60 hours a week, which is good. However, they're not focused on the growth levers in the business. And so what happens, though, when you do focus on the growth levers of the business? Your business will actually scale. It will begin to grow. But therein with that scale will come the additional cost. And we're going to be diving into what is that hidden cost. If you're doing the right things and you are working on the growth levers of the business, what are the costs that you are going to incur and how do you prevent having to pay some of the expensive costs associated with the growth of that business? All right. Josh Hadley 00:03:17  So let's talk about what is the hidden cost of growth. All right. Basically complexity grows sometimes faster than even your revenue or especially your profitability. So why does that happen? Well, let's say you did work on focusing on those growth levers. That means you either introduced more SKUs to your business or you introduced additional sales channels. All right. Now those things are good. It did create some more revenue for you. But by incorporating those new, new things into the business, the number of ta...

    28 min
  8. 25 FEB

    Throwback: Protecting Your Genius - The Essential Role of IP in Building a Profitable Brand

    In this episode, host Josh interviews Afolabi Oyerokun, co-founder of Honu Worldwide, about his journey building successful Amazon brands. Afolabi shares key lessons he’d apply if starting over: focus on innovation, automate processes, and prioritize time for rest and strategic thinking. He emphasizes creating unique products, niching down, and protecting intellectual property through patents and copyrights. Afolabi also discusses using data-driven research for product development and effective listing strategies. The episode offers actionable insights for entrepreneurs aiming to scale and protect their e-commerce businesses. Chapters: Introduction & Guest Background (00:00:00)Josh introduces Afolabi Oyerokun, his background, and achievements in product development and Amazon businesses. Lessons Learned & The Importance of Freedom (00:00:56)Afolabi discusses lessons from his Amazon journey, emphasizing the original goal of freedom and challenges faced. Three Key Takeaways: Innovate, Automate, Rest (00:02:21)Afolabi outlines his three main takeaways: innovate, automate, and allocate more time for thinking and rest. The Power of Innovation & Niching Down (00:04:58)Afolabi explains the importance of innovation, creating unique products, and niching down to dominate categories. Protecting Intellectual Property (00:08:30)Discussion on the necessity of protecting product designs with patents and copyrights, and the types used. Case Study: Copyright Enforcement on Amazon (00:10:24)Afolabi shares a real example of using copyright to remove copycats and restore sales on Amazon. The Value of IP in Brand Exits (00:12:19)Afolabi describes how intellectual property increased the value and appeal of his brands during exit. Finding Design Inspiration & Trend Analysis (00:14:08)Afolabi details how they research trends, combine successful patterns, and create standout product and packaging designs. Product Listing Strategy: Variations vs. Standalone (00:16:20)Afolabi explains their approach to listing products as separate items rather than variations to maximize search visibility. Closing & Future Topics (00:17:11)Josh thanks Afolabi and hints at future discussions on supply chain topics. Links and Mentions: Tools and Websites  "Honu Worldwide": "00:03:00""Data Dive": "00:14:30" Concepts and Ideas  "Innovation": "00:04:58"  "Automation": "00:04:58"  "Thinking Time": "00:04:58"  "Design Patents": "00:08:37"  "Utility Patents": "00:08:37"  "Copyrights": "00:08:37"  "Intellectual Property (IP)": "00:12:19"  Key Takeaways  "Niche Down and Innovate": "00:06:45"  "Protect Your Ideas": "00:08:30"  "Create Unique Designs": "00:14:30"  Notable Quotes  "Your business is in your IP.": "00:12:19"  "If you don't have any IP, you don't have a business.": "00:12:19" Transcript: Josh 00:00:00  Today I'm really excited to introduce you to Afolabi Oyerokun. He is the co-founder of Honu Worldwide and Innovative Product Development, Sourcing and 3PL company based in Pennsylvania. Afolabi has always been a has always been passionate about finding things, haggling and negotiating prices. His obsession with finding good quality products at bargain prices led him to help several seven and eight figure brands increase their profits and scale rapidly by buying smart from Asia and the US. He is behind the successful launches of several multi-million dollar products on Amazon and other retail channels. An entrepreneur at heart, Afolabi owns and has sold a few seven figure private label brands. He loves helping people design, develop and manufacture innovative products. Welcome to the show. Afolabi 00:00:53  Thank you Josh. I'm happy to be here. I'm excited. Josh 00:00:56  You know, if you were to restart on Amazon, which I think that's what you're doing now, is you're creating some new brands and launching them on Amazon. What are some of those lessons, actionable takeaways that you can give to other sellers to say, hey, here are the challenges that we faced at different points in the business, that I'm going to make sure that we don't go through these same challenges again in the future. Josh 00:01:20  If you wouldn't mind breaking some of those lessons learned for us. Breaking it down. Afolabi 00:01:25  I'm going to, if I were to start all over again, I'm also going to weave some stories and past experiences into it. So when somebody goes into E-comm, you're starting your e-commerce or you're starting your Amazon business. Sometimes we forget the reason why we started in the first place. We forget the reason why we quit our jobs and we went into e-commerce. For me, my main driver was freedom. I wanted freedom, I wanted to be. I wanted to be able to control my time. I wanted to be able to be there for my family any day, any time. I wanted to be able to take off. If I want to take off, I want to take off, you know? Yeah. So you start this e-com business and you're married to it. You know, you're you're you're waking up 3 a.m. in the morning. You're, you know, you're sleeping late at night. So eventually it defeats the purpose of why you started in the first place. Afolabi 00:02:21  So we found ourselves caught up in all those things. You know, me and my business partner, we would fight each other. You know why? Why? You know why are we running out of stock? I'm like, I didn't know that product was going to run out of stock, you know? You know, we didn't have a good system in place and we didn't have the freedom or anything. So going back now, looking back to where we came from to now, there are three things I'm going to do differently this time. First, I'm going to innovate. Second, I'm going to automate. Third, I'm going to have a lot of free time to think. Because for me, I believe that thinking time is a very creative time. I believe that your rest time is very important. People ask me, you know, you know, jokingly, maybe I'm speaking to Norm, I mean, Norm. You know, there's my business partner on you. You know, he picks, you know, he picks up on me a lot. Afolabi 00:03:19  He's like, hey, I love you. What did you do this weekend? I'm like, no, I did nothing. I just sat on my couch and I was watching soccer all day. I was not doing nothing. You know, sometimes he calls me. I said, I'm going to stop disturbing me. I'm on the field with my son. We're playing soccer here. Please. You know. Yeah. Josh 00:03:41  So, yeah. Afolabi 00:03:42  Freedom. Time to spend time with your loved one is very important. So I'll make sure that this time I automate so that I can free up myself to do whatever I want whenever I wanted to do it. I don't want anything just pressuring me down all the time. Because when I'm thinking I'm creating things that are so valuable in my rest time. Yeah, I could be sitting on a lounge. I mean, on a on a on a recliner. And you, you know, you when you're relaxed, when your mind is at rest, you so many creative ideas come to you and you can look into your business and, and actually spot all the things you are doing wrong when you're in a relaxed mode, you know? Josh 00:04:26  Yeah. Josh 00:04:27  So you're you're kind of three takeaways then, right? If you were to restart would be to innovate, automate and then have more time for thinking and just downtime in general. Right. So...

    17 min

About

Unlock the full potential and growth in your business. Join Josh Hadley, a successful 8-figure e-com business owner and investor as he interviews highly successful CEOs and business owners who share specific actions you can take today to help your business reach its full potential and leave a lasting impact on the world. Whether you sell on Amazon FBA, Shopify, BigCommerce, WooCommerce, Walmart, ClickFunnels, or Etsy you'll learn what is working for the most successful business leaders in eCommerce. Each eCom breakthrough episode is filled with strategies you can implement to help you scale to 8 figures and beyond. Here's a small list of the topics we will cover: - How to find new products to sell - How to find good manufacturers - How to manage cash flow - Inventory management (shipping & logistics) - Optimizing sales pages for conversion - How to successfully launch a new product on Amazon.com - Product ranking & optimization - Amazon PPC management - Implementing business operating systems - Driving external traffic to Amazon - Preparing to exit - How to hire and build a team with A-Level talent - Leadership skills

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