Ecomm Breakthrough

Josh Hadley

Unlock the full potential and growth in your business. Join Josh Hadley, a successful 8-figure e-com business owner and investor as he interviews highly successful CEOs and business owners who share specific actions you can take today to help your business reach its full potential and leave a lasting impact on the world. Whether you sell on Amazon FBA, Shopify, BigCommerce, WooCommerce, Walmart, ClickFunnels, or Etsy you'll learn what is working for the most successful business leaders in eCommerce. Each eCom breakthrough episode is filled with strategies you can implement to help you scale to 8 figures and beyond. Here's a small list of the topics we will cover: - How to find new products to sell - How to find good manufacturers - How to manage cash flow - Inventory management (shipping & logistics) - Optimizing sales pages for conversion - How to successfully launch a new product on Amazon.com - Product ranking & optimization - Amazon PPC management - Implementing business operating systems - Driving external traffic to Amazon - Preparing to exit - How to hire and build a team with A-Level talent - Leadership skills

  1. 7 HR AGO

    Throwback: How Can Brands Stand Out in a Crowded Marketplace?

    In this episode, the host interviews Brian Johnson, a leading expert in online advertising and Amazon conversion strategies. Brian shares actionable advice on how brands can stand out in crowded marketplaces by highlighting unique product features, understanding buyer psychology, and continuously innovating their listings. He emphasizes the importance of clear, benefit-driven messaging and regularly analyzing competitors and customer feedback. Through real-world examples, Brian illustrates how deep customer understanding and attention to detail can drive sales and outpace competitors. Listeners gain practical tips for differentiating products and optimizing Amazon listings for higher conversion rates. Chapters: Introduction to Brian Johnson (00:00:00)Host introduces Brian Johnson, his background in online advertising, and his achievements in Amazon strategy. Differentiation Through Unique Features (00:00:57)Discussion on using unique or overlooked product features (e.g., filtered beer, handcrafted products) to stand out in the market. Mindset Shift in Product Optimization (00:02:16)Emphasizes the importance of thinking beyond standard competition and adopting a new mindset for product differentiation. Understanding Buyer Psychology (00:02:48)Brian explains how most competitors ignore buyer psychology and the opportunity this creates for attentive brands. Continuous Innovation and Adaptation (00:04:15)Necessity of ongoing innovation and regular review of product listings to maintain differentiation as competitors adapt. Communicating Benefits Quickly (00:05:12)Advice on leading with clear, succinct benefits in product titles, images, and bullet points to answer "what's in it for me?" Conversion Rate Optimization Tactics (00:06:07)Focus on the importance of quickly communicating benefits for higher conversion rates, especially in the first few seconds. Three Actionable Takeaways (00:07:00)Host summarizes three key takeaways: always innovate, analyze top search terms and listings, and focus on customer benefits. Pattern Breaking in Listings (00:09:04)Discussion on breaking visual and content patterns in listings to stand out, while staying within Amazon’s terms of service. Understanding Customer Motivation (00:10:25)Example of Wendy’s Frosty: understanding why customers buy and using those insights to improve product offerings. Learning from Competitor Mistakes (00:12:00)Brian shares a Wendy’s failure example, highlighting the importance of spotting and capitalizing on competitors’ mistakes. Closing Remarks and Farewell (00:14:12)Host thanks Brian for his insights and encourages listeners to follow his work. Brian expresses his appreciation. Links and Mentions: Tools and WebsitesAmazonWendy's Concepts and StrategiesDifferentiation in Product Listings: 00:07:07Buyer Psychology: 00:03:16Review Analysis: "00:03:16 Actionable TakeawaysContinuous Innovation: 00:08:17Evaluate Top Search Terms: 00:09:04Customer-Centric Copy: 00:10:25 Transcript: Josh 00:00:00  Today I'm super excited to introduce you all to Brian Johnson. Brian has served as a leader in online advertising and conversion rate strategy for nearly two decades. He's a trusted partner to tens of thousands of brands across the globe. And Brian's work has earned him a reputation as a disruptive force in a world brimming with new and interesting challenges. Through his advertising agency, Canopy Management, as well as his highly successful Amazon advertising consultancy, community training and software, Brian has helped over 25,000 brands increase sales by over $2 billion on Amazon through advertising strategy, conversion rate optimization and differentiation. The results his products and services deliver continue to put him in high demand, with companies both large and small around the world. So with that introduction, Brian, I want to welcome you to the podcast. Brian 00:00:56  Thanks for having me. Josh 00:00:57  I don't remember there's a there was a beer company and you might know this, right? That what they changed in their marketing is that they said that their their beer was filtered, right. I think that's the correct thing, right? Where their beer is the exact same. Josh 00:01:14  Went through the exact same process as everybody else. Right. And that is the differentiating factor is like they just went through that thought process of like, all right, what's the most expensive step or what's the what takes the longest amount of time. And they're like, oh, we spend a lot of time filtering. Let's call out that our beer is filtered. And so at that time, nobody else was calling out that our beer was filtered, whether that was important or called out. You know, and and it differentiated them. And I think there's a lot I mean, I've already had a big mindset shift with that, like with some of my products that, one thing that we can do is like there's a lot of like, hand tooling time that takes a lot of, like, hand craftsmanship for some of our products. It's like, why don't we say that this is actually handcrafted like each one gets, you know, we can market that. And instead of just looking at the standard competition and just looking at like, oh, what does everybody say about planners? Right. Josh 00:02:16  Well, our planner has 1000 pages. Mine has 1001 pages or things like that. That's that's the basic stuff. Like what? I love those questions that you talked about. And it can make such an impact. So I'll let you continue going down that path. But I want the audience to know, like this is a huge mindset shift and I don't we haven't had any podcast guests on thus far that's ever talked about something as simple as this when it comes to product optimization, that I think genuinely is like a true miss right now in the industry. Brian 00:02:48  It is a huge opportunity because I can I can guarantee you that. But, you know, I wasn't just being cheeky when I said, like, I could walk into any niche on Amazon and immediately see the opportunities. that is that is a true statement because your competitors, they don't understand the buyer psychology. They're not taking the time to consider their bio psychology. In fact, you're probably even going up against some brands that have, you know, a thousand SKUs and they don't have the time or the resources in order to even go through that process. Brian 00:03:16  But you can, right? If you truly are passionate about the audience that you're serving, I'll probably mention it a little bit later on. As far as, review, analysis. That's a whole, whole additional topic that goes into that. But, those examples, those are just a couple of, of, you know, 20 different, 30 different ways that you can make small improvements to how well that your product, you know, catches somebody's eyes, compels them or interests them, hooks them, I call it, to pull them into your product listing just from what's in your first 75 characters of your title. and then go towards the end the listing itself, 100% is that, yes, you can you can point out benefits and I and I made I pointed out a couple of examples here as far as like how do you come up with a benefit or feature that makes my product appear to be unique? Now, you brought up a very good point. And that is, you know, my competitors don't do this currently, and that is. Brian 00:04:15  Yes, they will adapt. When they see your success, they will emulate you. And you'll need to continue to innovate. So just plan on every six months going back, looking at your ni...

    15 min
  2. 1 DAY AGO

    7 Meetings Every Scaling Team Needs

    Welcome to the Ecomm Breakthrough Podcast, where I document my journey scaling an e-commerce brand and share the systems, strategies, and lessons learned in real-time. This episode introduces a scalable meeting cadence designed to improve business operations, outlining various types of effective meetings including weekly 1:1s, leadership huddles, and quarterly strategic planning sessions. Each meeting type has specific objectives and agendas to foster leadership and team alignment, ensuring your business is always moving forward. 🚀 In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley shares his proven seven-meeting operating system for ecommerce teams. Drawing from his experience scaling an eight-figure brand, Josh details how structured weekly, monthly, quarterly, and annual meetings drive alignment, accountability, and rapid decision-making. He explains the purpose and agenda of each meeting, emphasizes the importance of preparation and focus, and offers actionable advice for implementing this system to eliminate distractions and accelerate business growth. Listeners gain a clear framework to improve team communication and execution on the path to scaling their own businesses. Tools, Frameworks, and Concepts"Traction (Book)": "00:03:10""EOS (Entrepreneurial Operating System)": "00:03:10""Ryan Deiss' Scalable Operating System": "00:03:10""KPIs (Key Performance Indicators)": "00:19:31""Scorecards": "00:19:31""131 Principle": "00:22:46""Profit and Loss Statements": "00:30:16""Balance Sheet": "00:31:21""Ad Spend Performance": "00:32:29""Meeting Cadence Operating System": "00:36:58" Meeting Types"Weekly One-on-One Meetings": "00:06:52""Leadership Huddles": "00:15:07""L10 Leadership Meeting": "00:17:25""Weekly Leadership Meeting": "00:18:28""Monthly All Hands Meeting": "00:24:47""Monthly Financial Review Meeting": "00:29:01""Quarterly Strategic Planning Meeting": "00:33:37""Annual Strategic Planning Meeting": "00:35:46" Key Practices and Actions"Commitment Follow-Ups": "00:20:31""Issue Identification and Resolution": "00:22:46""Team Recognition and Shout-Outs": "00:28:00""Leave a Review": "00:38:04""Share the Episode": "00:38:04" Websites and Media"Ecomm Breakthrough YouTube Channel": "00:36:58" Key Takeaway"Systems and Focus": "00:38:04" Chapters: 00:00:00 Introduction & Importance of MeetingsJosh introduces himself, the podcast, and the importance of systems and focused meetings for business growth. 00:02:05 Common Meeting Challenges & The Seven Meeting Cadence OverviewDiscusses common meeting problems and introduces the seven meeting operating system for team alignment and accountability. 00:06:52 Weekly One-on-One MeetingsExplains the structure, purpose, and agenda of weekly one-on-one meetings for alignment, KPI review, and coaching. 00:13:51 15-Minute Leadership HuddlesDescribes short, twice-weekly leadership huddles for daily alignment, sharing wins, priorities, and resolving roadblocks. 00:17:25 Weekly L10 Leadership MeetingDetails the 90-minute weekly leadership meeting for KPI review, accountability, issue resolution, and cross-departmental alignment. 00:24:47 Monthly All Hands MeetingCovers the monthly company-wide meeting to reinforce vision, share wins, recognize team members, and align on monthly goals. 00:29:01 Monthly Financial ReviewOutlines the monthly financial review meeting to analyze P&L, channel performance, cash flow, and expenses for business health. 00:33:37 Quarterly Strategic PlanningExplains the quarterly planning session to review past goals, set new priorities, and cascade objectives to departments. 00:34:47 Annual Strategic PlanningDescribes the annual planning meeting to set company-wide goals, define top priorities, and assign ownership for execution. 00:36:58 Action Steps & ConclusionEncourages listeners to implement the meeting cadence, share the episode, and remember the importance of systems and focus. Josh Hadley 00:00:00  Welcome to the Ecomm Breakthrough Podcast. I'm Josh Hadley. I've scaled my own ecommerce brand from 0 to 8 figures, and I'm actively building towards nine figures in sales. This podcast is where I document that journey and share the systems, the strategies, and the lessons learned in real time so that you can learn what actually matters and scale your own business. Fun fact do you know that 99% of you are holding meetings the wrong way? Or there's probably a good portion of you that don't even hold meetings at all because you see them as unproductive, not worth your time, or you have no idea what to even be talking about in those meetings. Today, I'm going to share with you the seven meeting operating system that I use in my own business, in order to ensure that everybody's rowing in the same direction, that we're executing, on the same strategies and tactics in order to scale to over nine figures. First and foremost, who am I? My name is Josh Hadley. I am a man of faith, a father of four, and a husband to a beautiful wife. Josh Hadley 00:01:01  I've been selling into e-commerce space for over ten years. You can see that we've been in eight figure brand for quite a while, and we've been selling on many sales channels in the multi millions in each of these channels on Amazon, TikTok, Shop and Shopify. And last but not least, host of the Econ Breakthrough podcast, where I'm documenting and sharing my journey with you so that you can implement those same strategies to scale your own business. First and foremost, before we even get into meetings, one of the key takeaways is making sure that you understand the principle that systems and focus, scale and and distractions kill. That's the first principle that you need to understand. Because if you understand that one principle, this will give you immense clarity for every meeting that you step into systems and focus, scale, distraction kills. All right. So who of you listening can relate to this? Meetings feel like a waste of time. You don't know what to talk about in meetings. Your team seems disengaged in your meetings. Josh Hadley 00:02:05  Meetings seem to create more work instead of actually solving problems or the work. Meetings drain your energy. Instead of creating more momentum in your business and you feel like you're the only one driving those meetings. All right. If you...

    39 min
  3. 2 DAYS AGO

    The #1 Mistake TikTok Shop Sellers Make When Launching a Product with Michelle Barnum Smith

    Today on the Ecomm Breakthrough Podcast, let’s welcome a true expert in the world of social commerce, Michelle Barnum Smith. Michelle is the founder of TTShopSellers and one of the leading voices when it comes to helping e-commerce brands unlock the massive potential of TikTok Shop. With years of marketing experience under her belt and a track record of guiding sellers through the ever-changing world of online retail, Michelle has become a go-to strategist for Ecom sellers looking to diversify their revenue, scale into new channels, and build sustainable growth strategies. Highlight Bullets > Here’s a glimpse of what you would learn….  The evolving role of TikTok Shop in e-commerce and its distinction from traditional marketplaces like Amazon.Strategies for sellers to succeed on TikTok Shop, focusing on content creation and engagement.The importance of treating TikTok Shop as a top-of-funnel, entertainment-first platform rather than a direct sales channel.Common mistakes sellers make when onboarding to TikTok Shop, including listing entire catalogs without focus.Criteria for selecting TikTok-friendly products, including demonstrability, unique features, and impulse-buy price points.The strategic use of TikTok Shop for inventory liquidation and building momentum for products.Listing optimization techniques specific to TikTok Shop, including title and description strategies.Pricing strategies tailored for TikTok Shop, emphasizing impulse buying and promotional tactics.The significance of creator collaboration and effective management in content production for TikTok.Continuous optimization and testing as essential practices for long-term success on TikTok Shop.In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley interviews Michelle Barnum Smith, founder of TTShopSellers, TikTok Shop Strategist and TikTok Shop Expert. Michelle shares actionable strategies for e-commerce sellers looking to succeed on TikTok Shop, emphasizing the importance of focused product selection, engaging content, and leveraging affiliates. She explains how TikTok Shop differs from traditional marketplaces, offers tips on pricing, merchandising, and listing optimization, and discusses the necessity of continuous content creation and advertising. The episode concludes with personal insights from Michelle and an invitation for listeners to access free audits and further resources. Here are the 3 action items that Josh identified from this episode: Focus on 1–3 High-Potential Products Using the Five TikTok FiltersApply the “Five Filters” (demonstrable, unique features, passionate niche, problem-solving, impulse price point) to select only 1–3 hero products per quarter. Building momentum around a few strong listings beats dumping your whole catalog.Commit to High-Volume Content: 5–10 Videos per Week per ListingTikTok Shop success = content volume × consistency. Produce 5–10 short videos per listing each week using a mix of brand content, UGC, affiliates, and in-house creators to maximize hooks and discovery.Create Impulse-Buy Offers with Free Shipping + Flash Sales + CouponsTikTok Shop is driven by urgency and value. Always offer free shipping, run frequent flash sales, and use coupons instead of permanent discounts to maintain your pricing power while boosting conversions. Resources mentioned in this episode: Josh Hadley on LinkedIneComm Breakthrough ConsultingeComm Breakthrough PodcastEmail Josh Hadley: Josh@eCommBreakthrough.comKevin KingTikTok ShopAmazonShopifyCreator Search InsightsChatGPTEuka AISoraTTShop Sellers

    1h 13m
  4. 5 FEB

    Throwback: Are You Missing Out on 40% of Your Revenue? The Power of Email Marketing for Amazon Sellers

    In this episode, e-commerce expert Norm Farrar shares actionable strategies for Amazon sellers to build and engage their own audiences. He discusses using insert cards to collect customer emails through offers like free products, warranties, and cookbooks, and emphasizes the importance of email marketing to boost revenue. Norm explains how to create and repurpose valuable content, such as chef-sourced recipes, across Amazon posts and social media. He also highlights the benefits of hosting live cooking shows on Amazon Live and using video creation services to enhance product listings, offering practical tips for optimizing Amazon sales and brand growth. Chapters: Introduction to Norm Farrar (00:00:00)Host introduces Norm Farrar, his background in e-commerce, and his Amazon podcast. Case Study: Email List Building with Insert Cards (00:00:33)Norm shares a case study about a beauty company collecting 280,000 emails via insert cards but not utilizing them. Insert Card Offers: Free Products and Extended Warranties (00:01:36)Discussion of effective insert card offers, including free products and extended warranties to collect customer emails. Meal Plans, Cookbooks, and Recipe Content Strategy (00:03:20)Norm explains using meal plans and cookbooks to collect emails, and sourcing recipes from chefs and culinary students. Repurposing Content: Newsletters and Amazon Posts (00:04:34)How recipes and user-generated content are repurposed for newsletters and Amazon posts to engage customers. Mindset Shift: Value-Driven Email Marketing (00:05:00)Host reflects on providing value through email, not just sales pitches, and repurposing content across channels. Amazon Live Cooking Show Launch (00:06:52)Norm introduces their new Amazon Live cooking show featuring chefs and culinary students using their products. Live Content Strategy and Product Demonstrations (00:07:45)Details on using live cooking shows to demonstrate products, increase engagement, and gain followers. Video Content Creation and Repurposing (00:09:07)Norm discusses creating videos with influencers, repurposing video content for Amazon, social media, and YouTube. Using Billo for Video Production (00:10:38)Introduction to Billo, a service for affordable, high-quality product videos, and how to use them for marketing. Three Actionable Takeaways for E-commerce Brands (00:12:57)Host summarizes key takeaways: business planning, building an email list, and repurposing content. Amazon Internal Tools for Listing Optimization (00:14:46)Norm recommends using Amazon’s internal tools for listing optimization and growth opportunities to increase sales. Closing Remarks (00:16:21)Host thanks Norm for his insights and wraps up the episode. Links and Mentions: Tools and WebsitesAmazon LiveAmazon Seller CentralStrategies and ConceptsEmail List Building: 00:01:08Insert Cards for Email Collection: 00:02:06User-Generated Content: 00:04:34Content Repurposing: "00:09:07Listing Optimization Tools: 00:14:46 Transcript: Josh 00:00:00  Today I'm super excited to introduce to you Norm Farrar. Norm specializes in providing e-commerce and online marketing services for brands. He has worked with fortune 500 companies such as Coca-Cola, Mercedes-Benz, and 20th Century Fox since the early 1990s. Norm has focused on helping entrepreneurs optimize their operations and unlock their businesses potential. Presently, he is the host of the popular Amazon podcast lunch with Norm. So welcome to the show, Norm. Norm 00:00:32  Hey, glad to be here. Josh 00:00:33  So, Norm, I wanted to ask, you know, what are some of the best practices that you see with that? And maybe do you have any case studies or maybe some examples that you might be able to share with us, just to kind of spark some ideas in people's mind of the various opportunities that do lie in, you know, building your own audience off of Amazon from those insert cards. Norm 00:00:55  Well, and it's a good and bad story, but I know we were working with a beauty company who had built an email list up to 280,000 emails. Norm 00:01:08  Wow. But he would not. He never. He thought it was inconvenient. It would inconvenience people if he sent them emails. Josh 00:01:18  That doesn't make sense. Norm 00:01:19  280,000 emails. So yeah, that that that wasn't, that wasn't a smart move, but, Josh 00:01:27  Attracting. I mean, how did he attract 280,000 people to give him their email address? Right. Like, do you know what the offer was? Norm 00:01:36  Yeah. Well, different beauty products. So what it would be is you could go. You could go to the insert. It would go to a landing page. The landing page, would offer them one of his other products. So if you had the shampoo conditioner, you could have the, what's called keratin treatment, or you could have, there was, some serums and stuff like that, but you were offered a free product. So in the $10. Josh 00:02:06  In the insert card on the insert card, it says, hey, claim your free product I assume then yeah. Okay. Norm 00:02:13  Yeah. So all it did was send. Norm 00:02:16  He got the email address and the address because he had to send the product. So he had, he had it all and he did not and would not send out a single email. Josh 00:02:29  Fascinating. Yeah. Which is you know, going back you kind of shared that stat that you think that people are missing out on 40% of revenue just by not implementing, you know, additional as. Yeah. Right. Norm 00:02:43  You sell a million bucks, you're missing out a 400,000. Josh 00:02:46  Fascinating. Yeah. Any other stories or examples of, like, insert cards or, you know, ways that work to get people to provide their email address? Norm 00:02:56  Well, there's always the extended warranty. So that is something, again, going back to the knife company, extended warranty. So it's a lifetime warranty. Okay, great. That's a lifetime warranty anyway. Basically. But, you know, it's a lifetime warranty. another one was just like I was talking to you about before. A knife with the honing rod. Okay, great. Norm 00:03:20  another one that worked for that company was the meal plan and cookbook. So you can either download and get a weekly email. So what's in that weekly email with the weekly plan? Well, there's some sort of promotion. It wasn't all the time, but there was either just some recipes. So this is something that we did as well. We went out and we, talked to chefs and we talked to culinary schools, and we gave them, very expensive knife. And so the deal was we'll supply the whole class with these very expensive knives. if they provide us with a recipe and spread it out on their social media, tag us on their social media. So we got a ton of user generated content and we got a ton of Recipes. So what do we do on Amazon posts? We provided recipes. So that started to get a very unique following. And then because of that, we ended up getting all this really cool stuff that we could put onto this other page, fill in to the newsletter, and when people got their newsletter, they got recipes, which ended up being two full, really incredible recipe books. Norm 00:04:34  So now we give away the recipe books. But we could peel off one recipe at a time, which people enjoyed, you know? And we didn't do it, but you could have even segmented it further. If the person was vegan, you could just send them vegan recipes or vegetarian or, you ...

    16 min
  5. 3 FEB

    Amazon Supply Chain Secrets with Ephraim Ausch

    Ephraim Ausch, Chief Logistics Officer at Tactical Logistic Solutions. With years of hands-on experience helping brands navigate the complexities of Amazon FBA and global supply chains, Ephraim has been instrumental in guiding 7-figure sellers to scale with smarter, more reliable shipping and logistics strategies. At Tactical Logistic Solutions, he oversees everything from freight forwarding and customs clearance to warehousing and FBA prep, ensuring sellers not only get their products where they need to be, but also protect their margins and scale with confidence. Highlight Bullets > Here’s a glimpse of what you would learn….  Challenges in e-commerce logistics for Amazon sellers scaling from seven to eight figures.Rising costs associated with Amazon's logistics services and AWS.Navigating tariffs and understanding shipping terms (DDP, FOB, EXW).Impact of increased competition from overseas sellers, particularly from China.Strategies for optimizing logistics to maintain profit margins.Importance of understanding Amazon's evolving inbound shipping policies.The role of third-party logistics (3PL) versus Amazon's own logistics services.The significance of brand storytelling in competing against price-focused overseas sellers.Recommendations for diversifying sales channels beyond Amazon.The necessity of consulting with logistics experts to improve supply chain management.In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley interviews Ephraim Ausch, Chief Logistics Officer at Tactical Logistics Solutions. They discuss the evolving challenges Amazon sellers face, including rising logistics costs, tariff complexities, and intense competition from overseas sellers. Ephraim shares actionable strategies for optimizing supply chains, navigating shipping terms, and maintaining profit margins. The conversation also covers the importance of brand building, diversification across marketplaces, and leveraging expert consultants. Practical advice and industry insights make this episode essential listening for e-commerce entrepreneurs aiming to scale and stay competitive. Here are the 3 action items that Josh identified from this episode: Audit Your DDP Strategy for Potential 10-15% Tariff SavingsWork with a customs consultant to analyze if having your manufacturer ship DDP (Delivered Duty Paid) makes sense for your products. Break down your product components (e.g., plastic handle vs. steel blade) on commercial invoices to potentially reduce duty classifications. This only works if your supplier's margins allow for it and they're willing to be the official shipper.Switch from Placement Fees to 5-Way Splits for Better CoverageStop paying Amazon placement fees and instead do 5-way splits into multiple fulfillment centers. This distributes your inventory across 9-12 locations per split, improving delivery speed to customers nationwide and potentially increasing sales by 4-10%. Use a flat-rate freight service to avoid high trucking costs for partial loads.Build a Supply Chain Buffer SystemAlways maintain backup inventory outside of AWD/FBA - whether in your garage, basement, or a 3PL warehouse. This protects you from Amazon delays, lost shipments, or FC transfer bottlenecks. Running out of stock can permanently damage your listing's ranking, so having a contingency plan is essential for protecting your sales velocity.Resources mentioned in this episode: Josh Hadley on LinkedIneComm Breakthrough ConsultingeComm Breakthrough PodcastEmail Josh Hadley: Josh@eCommBreakthrough.comAmazon Global Logistics (AGL)DDP (Delivered Duty Paid)EXW (Ex Works)AWB (Amazon Warehouse and Distribution)FBA (Fulfillment by Amazon)Seller CentralSmart ScoutSeller BoardHelium 10PerplexityTraction by Gino WickmanVistageSpecial Mention(s): Adam “Heist” Runquist on LinkedInKevin King on LinkedInMichael E. Gerber on LinkedInRelated Episode(s): “Cracking the Amazon Code: Learn From Adam Heist’s Brand Scaling Secrets” on the eComm Breakthrough Podcast“Kevin King’s Wicked-Smart Tips for Building an Audience of Raving Fans” on the eComm Breakthrough Podcast“Unlocking Entrepreneurial Greatness | Insider Secrets With E-myth Author Michael Gerber” on the eComm Breakthrough PodcastEpisode Sponsor Sponsor for this episode... This episode is brought to you by eComm Breakthrough Consulting where I help seven-figure e-commerce owners grow to eight figures.  I started Hadley Designs in 2015 and grew it to an eight-figure brand in seven years. I made mistakes along the way that made the path to eight figures longer. At times I doubted whether our business could even survive and become a real brand. I wish I would have had a guide to help me grow faster and avoid the stumbling blocks. If you’ve hit a plateau and want to know the next steps to take your business to the next level, then go to www.EcommBreakthrough.com (that’s Ecomm with two M’s) to learn more. Transcript Area Ephraim Ausch 00:00:00  The main question. You start off right now. Should I use AWS or not? Is the main factor. Question is the cost right? AWS is actually increasing the rates as of January 1st for West Coast. Now obviously that's going to push more people to East Coast where it takes longer to get there, but they'll get congested there and then they'll raise the rate in East Coast. And then they raise the rates across the board. I believe that's their model. MC 00:00:29  Welcome to the Ecomm Breakthrough podcast. Are you ready to unlock the full potential and growth in your business? You've already crossed seven figures in sales, but the challenge is knowing how to take your business...

    1h 3m
  6. 29 JAN

    Throwback: Don’t Let Your Listings Get Hijacked - The Amazon Seller’s Guide to Staying Safe!

    In this episode, the host interviews Howard Thai, a former top 50 Amazon seller and founder of the Elite Seller Society mastermind. Howard discusses how his mastermind group helps sellers solve problems, access mentorship, and gain valuable resources. He shares insights on black hat tactics in the Amazon marketplace and stresses the importance of understanding these to protect your business. Howard advises sellers to fully optimize their listings, monitor for unauthorized changes, and innovate through unique product bundles to stand out and succeed on Amazon. Chapters: Introduction to Howard Thai and His Amazon Journey (00:00:00)Host introduces Howard Thai, his Amazon success, and his background in educating Chinese sellers. Overview of the Elite Seller Society Mastermind (00:01:19)Howard explains the purpose, benefits, and unique resources of his mastermind group for Amazon sellers. Value of Mastermind Groups and Continuous Learning (00:03:16)Howard discusses attending other masterminds, the investment involved, and the importance of learning from top-tier groups. Black Hat Tactics: Stigma and Seller Concerns (00:04:22)Host and Howard address the stigma around Chinese sellers and black hat tactics on Amazon. Understanding and Defending Against Black Hat Tactics (00:04:52)Howard explains why sellers must understand black hat tactics to protect themselves and their listings. Current Black Hat Tactics and Amazon’s Response (00:06:17)Howard lists active black hat tactics, notes their decline, and praises Amazon’s efforts to protect sellers. Proactive Listing Protection Strategies (00:08:32)Howard details steps for sellers to proactively secure their listings, including team building and monitoring. Filling Out All Listing Fields for Security and Visibility (00:09:43)Howard explains the importance of completing all Amazon listing fields to prevent manipulation and improve searchability. Leveraging Filters and Searchability on Amazon (00:11:41)Howard highlights how properly filled fields affect product visibility in Amazon’s filters and search results. Key Takeaways and Actionable Advice (00:12:52)Host summarizes three main takeaways: innovate with bundles, optimize listings, and understand black hat tactics for defense. Closing Remarks and Resources (00:15:59)Host thanks Howard, shares his website, and encourages listeners to follow his work and mastermind events. Links and Mentions: Elite Seller Society ShopifyFacebookAmazon Seller Central Transcript: Josh 00:00:00  Without further ado, I am excited to introduce to you Howard Thai. Howard is a former top 50 seller on all of Amazon. And his origin story as a seller is an epic itself. Between selling thousands of units of hoverboards daily and battling with Amazon Incorporated on Amazon, Apple actually on Amazon. The story of his humble beginnings is a story too long to tell. He began his journey as an educator by single handedly spearheading the training of Chinese sellers on Amazon. The insights that Howard provided and the tools he developed led to what many in the United States consider the Chinese takeover of Amazon. He has saved, started, scaled and sold hundreds of businesses via Amazon and other virtual platforms. And he's done it time and time again. So welcome to the podcast, Howard. Howard, I think this is a good time to kind of talk about your mastermind. You do something with the elite seller society and you have a mastermind big, you know, kind of event that you do once a year, I believe. Josh 00:01:05  this is something that I've been very interested and I keep asking you about. I think every time I talk to you, I'm like, hey, do you have the dates? And do you know where you're going yet? So tell us more about that. And what is it all about? What content are you sharing? Howard 00:01:19  So the elite level of society is like, a mastermind that I have created. it's everyone that's been in our event, our mastermind events that gets, gets added into and, we kind of go in and help each other within our group, like how to solve problems, as well as, there's like, something that we can offer our group through, like, other mentorships or through, like, special, like things. I'm working on getting our, all our membership members. Members, that own, their own, account rep So that they don't have to go through the SAS program or SAS program. That really sucks. So they're getting like really good quality. employees and Amazon being able to support them. Howard 00:02:13  So I'm talking to Amazon on that on how we can actually make that work for our employees. So that's just something cool that I'm working with or things that things that are always open when you're in the mastermind. I like like you said, my shift change. Like you never you're in a box all the time. For most of the people that aren't in, in these mastermind I'm talking about, like, if you're even in these podcasts or in Facebook groups, you'll never get the same kind of, like information that you really could get on those different platforms than if it was in Bessemer. You probably know that, Josh. so, like, I'm just sitting there and learning and like, oh, there is this thing that out there to doing this stuff, you know, I'm not ready yet for it, but I know it's out there exists, so I need to do it. Like, for example, like, digital marketing, you know, I need to do some marketing, but I went to, I went to, custom conversion. Howard 00:03:16  I went to, a lot of, Carrie's events, like the weird events, you know, three and and even I'm thinking about getting into those two masterminds, right? One from all inside one site and also from Perry site, you know, so I'm trying to I'm looking into that. They're not cheap. They're like maybe 25,000 a year. but, yes, it's from the world, right? Josh 00:03:39  So yeah, I know that. That's great. And I agree with your statement there, Howard, in terms of, you know, the deeper tactics, if you want to go deep with stuff, you need to start reaching out and joining some of those mastermind groups. So I think it's going to take your learning to the next level. Now, Howard, you've educated a lot of Chinese sellers, right? And I think there's a negative stigma in the marketplace where it's like, oh, the Chinese sellers, they just want to implement black hat tactics, and that's who's always attacking me. you know, prior to this conversation, you and I discussed and you're like, you, you see kind of the black hat, black hat tactics kind of, you know, lessening to some extent or or another. Josh 00:04:22  But from your experience, you are so well versed on Amazon. I know a lot of sellers are fearful when it comes to black hat tactics, but would you mind kind of educating our audience in regards to what are the active black hat tactics that you see being implemented right now, and what are ways that sellers can do to protect themselves in advance, as well as what do you do if you do have a black hat tactic that actually affects you and attacks your listing? Howard 00:04:52  People think that, you know, like this stigma like, hey, you know, black hat and you do black hat, right? But the reality is, if a person has been in this industry for so long, they would need to know how to protect themselves. What kind of backpack techniques? Like what you're asking. Right. so, like, a computer security guy, right? Who does? Computer security? Needs to know how people are coming in and attacking the system. So if you're like a programmer an...

    17 min
  7. 27 JAN

    Amazon Keyword Optimization is DEAD (The New Way to Rank on Amazon) with Jon Tilley

    Today’s guest is someone who’s on the cutting edge of Amazon growth strategy and tech innovation. I’m thrilled to welcome Jonathan “Jon” Tilley, the CEO and Co-Founder of ZonGuru—a powerful, AI-powered software suite built by Amazon sellers for Amazon sellers. With over a decade of experience in branding, digital strategy, and now SaaS leadership, Jon has helped thousands of serious sellers optimize their listings, scale profitably, and build businesses that last. Under his leadership, ZonGuru has grown into a globally trusted toolset, known for being Amazon Rufus-optimized, data-driven, and designed to boost revenue and conversion. Highlight Bullets > Here’s a glimpse of what you would learn….  Evolving landscape of e-commerce, particularly on Amazon.Impact of AI-driven algorithms and search engines on product discovery.Importance of adapting product listings to align with intelligent algorithms.Shift from keyword-stuffed listings to emotionally connected, brand-focused presentations.Need for sellers to understand their target audience and customer intent.Use of structured data formats and schema for optimizing product listings.Rise of conversational commerce and AI chat interfaces like Amazon's Rufus.Importance of emotional connection and storytelling in product descriptions.Strategies for leveraging AI tools to gain customer insights and improve visibility.Necessity of maintaining authenticity and human creativity in content creation.In this episode of the Ecomm Breakthrough Podcast, host Josh Hadley interviews Jon Tilley, CEO of ZonGuru. They discuss how AI-driven search engines like Amazon’s Rufus are transforming e-commerce. Jon explains the importance of structuring product listings with new schema standards and focusing on brand storytelling to connect emotionally with customers. The conversation covers optimizing for AI algorithms, leveraging social platforms for visibility, and preparing for conversational commerce. Jon also shares practical tips and tools for sellers to future-proof their businesses in an AI-powered marketplace, emphasizing adaptability, authenticity, and deep customer understanding. Here are the 3 action items that Josh identified from this episode: Optimize Listings for AI Discovery – Structure your Amazon listings with semantic data and schema markup so AI-driven search engines like Rufus can better understand and recommend your products.Build Emotion-Driven Brand Content – Focus your product pages on storytelling and emotional resonance, not just keywords. Use real customer insights to craft authentic, benefit-led messaging.Adopt and Experiment with Emerging AI Tools Early – Stay ahead of competitors by testing new AI platforms for product discovery, data insights, and content optimization as soon as they launch. Resources mentioned in this episode: Josh Hadley on LinkedIneComm Breakthrough ConsultingeComm Breakthrough PodcastEmail Josh Hadley: Josh@eCommBreakthrough.comRufusChatGPTPerplexityCosmoAmazon A9RaycastRedditWikipediaYouTubeInstagramTikTokZonGuruPoppi SodaSimple ModernAlex Hormozi10x Is Easier Than 2X by Benjamin HardyScience of Scaling by Benjamin HardySpecial Mention(s): Adam “Heist” Runquist on LinkedInKevin King on LinkedInMichael E. Gerber on LinkedInRelated Episode(s): “Cracking the Amazon Code: Learn From Adam Heist’s Brand Scaling Secrets” on the eComm Breakthrough Podcast“Kevin King’s Wicked-Smart Tips for Building an Audience of Raving Fans” on the eComm Breakthrough Podcast“Unlocking Entrepreneurial Greatness | Insider Secrets With E-myth Author Michael Gerber” on the eComm Breakthrough PodcastEpisode Sponsor Sponsor for this episode... This episode is brought to you by eComm Breakthrough Consulting where I help seven-figure e-commerce owners grow to eight figures.  I started Hadley Designs in 2015 and grew it to an eight-figure brand in seven years. I made mistakes along the way that made the path to eight figures longer. At times I doubted whether our business could even survive and become a real brand. I wish I would have had a guide to help me grow faster and avoid the stumbling blocks. If you’ve hit a plateau and want to know the next steps to take your business to the next level, then go to www.EcommBreakthrough.com (that’s Ecomm with two M’s) to learn more. Transcript Area Jon Tilley 00:00:00  At the very heart of that. I think it's truly understanding how to technically structure your listings for these new intelligent algorithms. And there is a very specific schema that you should be applying to your listings, whether it's on Amazon or whether it's on Shopify or where else you are. you know that schema? The good thing about it is it is evolving around what that schema looks like and what influences that those algorithms. But, there is a lot of similarities in terms of the schema across the different platforms. So that I would say is is number one. MC 00:00:38  Welcome to the Econ Breakthrough podcast. Are you ready to unlock the full potential and growth in your business? You've already crossed seven figures in sales, but the challenge is knowing how to take your business to the next level. Josh Hadley 00:00:52  Do you want to know what the future holds for the future of e-commerce and agent ecommerce? Or do you want to know how to stay ranked and relevant on Amazon as SEO dies and AI engine optim...

    53 min
  8. 22 JAN

    Throwback: Stop Hiring Helpers - Why You Shouldn't Be the "Genius with a Thousand Helpers"

    In this episode, host Josh interviews Ryan Deiss, founder of DigitalMarketer, about the smartest way for entrepreneurs to hire their first employees. Ryan explains why business owners should avoid hiring assistants for minor tasks and instead recruit experienced professionals who can fully own critical business functions. He discusses overcoming fears around big hires, financial considerations, and the importance of mapping out your value creation process. Ryan also shares strategies for systematizing operations and building a team that enables real growth and freedom, rather than creating more management headaches. Chapters: Introduction to Ryan Deiss and Episode Overview (00:00:00)Host introduces Ryan Deiss, his background, and the episode’s focus on business operating systems and hiring. Common Mistakes in First Hires (00:02:12)Ryan explains what not to do when hiring your first employee, warning against hiring assistants for minor tasks. The "Genius with a Thousand Helpers" Trap (00:02:56)Discussion on why hiring helpers instead of professionals leads to more management and less freedom. Hiring Professionals to Own Critical Functions (00:03:46)Advice to map value creation, identify weak spots, and hire experienced professionals to own those areas. Overcoming Fear and Financial Concerns in Big Hires (00:04:37)Ryan addresses the fear and financial hesitation of hiring high-level employees and how to mitigate it. Cost Comparison: Professionals vs. Multiple Helpers (00:06:14)Breakdown of the financial and operational impact of hiring one pro versus several lower-level helpers. The Real Cost of Ineffective Hiring (00:07:48)Explains the long-term frustration and wasted resources from hiring multiple helpers instead of a pro. Path to Entrepreneurial Freedom (00:09:18)Ryan outlines the goal: remove yourself from all value creation steps by hiring pros for each function. Debunking the "Learn It Before You Hire It" Myth (00:10:13)Ryan refutes the idea that founders must master a function before hiring an expert for it. Three Actionable Takeaways (00:11:39)Host summarizes key actions: value creation mapping, overcoming imposter syndrome for big hires, and automating processes. Closing and Where to Learn More (00:13:31)Ryan shares where listeners can learn more about his programs and communities. Links and Mentions: Tools and Websites  Founders Board Key Takeaways  Value Creation Mapping: "00:11:58"  Overcoming Imposter Syndrome: 00:12:59  Automating the Value Creation Process: 00:13:28 Transcript: Josh 00:00:00  Today I'm super excited to introduce to you Ryan Deiss. Ryan is the founder and the CEO of The Scalable Company Digital Marketer, and a founding partner at Scalable Equity, LLC, a venture equity accelerator that builds and acquires B2B media and software brands. He is a bestselling author, founder of multiple companies, collectively employing hundreds around the globe, and one of the most dynamic speakers on business operating systems in the United States today. So welcome to the podcast, Ryan. Ryan 00:00:32  Thanks for having me. It is not difficult to be among the most dynamic speakers about business operating systems, because most people would consider that to be like watching paint dry. But I think it's I think it's pretty sexy stuff, so I appreciate that. Josh 00:00:47  Hey, and I agree as well. Typically it is, it is one of those topics that most people, I think tend to avoid, right? If you go to a conference and you're like, which one should I go to? I think the shiny object is always like the newest marketing hack, right? Or like social media? and with your experience obviously running Digital Marketer, you're you're well versed in that. Josh 00:01:09  And I think you could argue you're one of the most well-versed in digital marketing itself. But today we're going to be talking all about business operating systems. So how do you know who should be your first hire? Right. is it kind of going along that customer journey, so to speak, or your value journey that we're talking about here? And is it identifying, you know, hey, actually our secret sauce is in product innovation, right? Like that's our secret sauce. That's where it seems like we're bringing a lot of value, especially on Amazon. Right. You talk about, you know, bringing traffic. It's like well Amazon's brought traffic to you. Plus they have the fulfillment engine. So like they've tackled two big levers for a lot of people right. so if you identify like, hey, we're really good at product innovation or something like that, Does that mean, hey, I should first hire out that product innovation? Or do I need to figure out a product? Do I need to hire a project manager? Or is it an executive assistant? Like, how do you go through the process of deciding who to hire first and why? Ryan 00:02:12  So let me answer the question by telling you what not to do. Ryan 00:02:14  And then I'll come back around and give a more explicit answer. So what most people do, and it's not what you should do, is they go around and they look at all the stuff that needs to get done, right. And it's their name in all the boxes. And so what they say is, okay, I need to get somebody to help me with all of the little things so that I have more time to do these quote unquote important things. Right? So I need to hire, you know, a virtual assistant to help, like, answer my email and to deal with my scheduling. And, you know, I need to hire somebody else over here to, you know, respond to this and take care of that. And, you know, in this particular step, if I, if I just had somebody to help me do some of the pieces of this, you know, then, you know, then then I could be more efficient. And what we're doing when we do that is. Ryan 00:02:56  And the reason that's not what you do is you're what is known as the genius with a thousand helpers. Okay. And so you're not actually creating any additional space and freedom for yourself. You're just adding the management of other people and the tasking out of other people to your already cluttered to do list. And that's why it doesn't work. And that's why ultimately these people wind up failing and we're like, oh, they suck. And they were supposed to help me. And they're supposed to take time off. And they're not. They're just asking me all these questions. I don't have time to answer all these questions. Right. It's because we didn't hire someone to own a critical aspect of the value creation process. We hired somebody to help us continue to own that process. So what I would encourage you to do is look at the value creation flow and to say, what are the critical tasks and processes that I don't like. And I'm not particularly good at, but I'm currently being forced to do okay. Ryan 00:03:46  So it's incredibly critical. It's incredibly important. But you don't necessarily like doing it and and you don't necessarily. You're not necessarily the best in the world at it. So let's say again, you know, you're running an e-commerce business and you really love the product side of things. You love the innovation and the sourcing. you love, you know, thinking about the packaging and the positioning, but you're getting the bulk of your traffic, let's say, from, you know, Pinterest and Instagram. And really, you don't geek out that much on Pinterest and Instagram, but you're good enough at it, right? So what people would say is like, I guess I'm gonna get somebody to help with photography and maybe somebody can write some of the descriptions and do a littl...

    15 min

About

Unlock the full potential and growth in your business. Join Josh Hadley, a successful 8-figure e-com business owner and investor as he interviews highly successful CEOs and business owners who share specific actions you can take today to help your business reach its full potential and leave a lasting impact on the world. Whether you sell on Amazon FBA, Shopify, BigCommerce, WooCommerce, Walmart, ClickFunnels, or Etsy you'll learn what is working for the most successful business leaders in eCommerce. Each eCom breakthrough episode is filled with strategies you can implement to help you scale to 8 figures and beyond. Here's a small list of the topics we will cover: - How to find new products to sell - How to find good manufacturers - How to manage cash flow - Inventory management (shipping & logistics) - Optimizing sales pages for conversion - How to successfully launch a new product on Amazon.com - Product ranking & optimization - Amazon PPC management - Implementing business operating systems - Driving external traffic to Amazon - Preparing to exit - How to hire and build a team with A-Level talent - Leadership skills

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