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13/01/2023
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11/08/2021
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17 THG 2

AI Hallucinations, Donkey Scams, and the DNA of a Fraud Fighter

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this solo "vacation" episode, Karisse Hendrick checks in from the island of Maui to catch up on the latest in the fraud world before the chaos of conference season begins. First, Karisse explores a hilarious yet alarming trend in artificial intelligence: AI Hallucinations. Reading from a recent article by Frank McKenna, she highlights how Google’s AI summary tool is confidently inventing absurd fraud schemes—from the "Donkey Scam" involving miniature donkey rescues to the bizarre "Clown Smile Scam" in the dentistry industry. While the examples are funny, Karisse discusses the serious integrity risks that arise when AI refuses to say "I don't know" and instead presents fiction as fact to analysts, journalists, and students. Later in the episode, Karisse dives into a deeper, more personal topic: The difference between a Fraud Professional and a Fraud Fighter. She shares "core memory" stories—including taking a fraud emergency call from the middle of a family corn maze—to illustrate the relentless drive and "addiction to the hunt" that defines a true fraud fighter. In this episode, we discuss: The AI Information Gap: Why Google’s AI summaries are creating "fake" fraud types like hot dog fraud and snowman schemes. Content Integrity: Karisse’s concerns about AI models using creator content without proper citation or compensation. The Fraud Fighter Identity: How to recognize if you have fraud prevention in your DNA and why it matters when building a team. Upcoming Events: Details on the Merchant Advisory Group, the Merchant Risk Council (MRC) in Vegas, and the first annual Merchant Fraud Alliance Conference in Chicago this October. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

17 thg 2

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29 phút
10 THG 2

The AI Armory—Reverse Engineering Fraud Tools (with Robert Capps)

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, Karisse Hendrick welcomes back elite fraud fighter and Stratovera CEO Robert Capps to discuss the shifting power balance in the age of AI. Robert shares a fascinating "thought experiment" where he used Large Language Models (LLMs) to reverse engineer obfuscated JavaScript, proving that even non-technical attackers can now identify and dismantle complex front-end fraud tools in real-time. The conversation dives deep into the "Build vs. Buy" debate, with Robert cautioning organizations that the true cost of building internal tools isn't just the initial code—it's the ongoing "immune response" required to fight an AI-powered adversary that never sleeps. From the "radioactive decay" of legacy device ID to the necessity of designing "entropy" into system responses, this episode is a masterclass in modern fraud strategy. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

10 thg 2

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46 phút
14 GIỜ TRƯỚC

Two Victims, One Session: Unmasking the New Age of Account Takeovers & Agentic AI

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this solo episode, Karisse Hendrick checks in from a hotel room in San Diego at the Merchant Advisory Group (MAG) conference to share urgent intelligence from the front lines of e-commerce fraud before the full chaos of conference season begins. First, Karisse explores two sophisticated new fraud trends that are leaving even seasoned investigators scratching their heads. She breaks down the rise of the "Two-Victim ATO," a unique spin on account takeover where fraudsters leverage the "legacy" and trust of an active account to bypass security, only to hit it with a completely different person's stolen credit card. Then, she dives into a high-tech trend hitting digital gift card retailers: Malware-driven session hijacking. Karisse discusses how fraudsters "piggyback" on a legitimate customer's active session and device to commit a second, high-value theft—making it nearly impossible for traditional fraud systems to flag as a separate entity. Later in the episode, Karisse discusses the "scary" new frontier of Agentic AI. She shares insights from recent tests by major retailers showing that autonomous shopping bots are beginning to make purchases that are currently indistinguishable from human behavior, creating a massive "Know Your Agent" (KYA) challenge for the industry. In this episode, we discuss: The Two-Victim ATO: Why fraudsters are adding new payment methods to active, high-history accounts instead of just using cards on file.Session Hijacking & Malware: How bad actors are using VPNs and malware to "replay" or continue a legitimate customer's session to buy high-value gift cards. Agentic AI & KYA: The difficulty in identifying AI-initiated transactions and why current device ID technology can't tell the difference between a human and a bot.Upcoming Events: Details on the Merchant Advisory Group, and the first annual Merchant Fraud Alliance Conference in Chicago this October. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

14 giờ trước

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18 phút
27 THG 1

Ghost Taps and AI Agents: Navigating the Autonomous Fraud Wave of 2026

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this deep dive episode of Fraudology, Karisse Hendrick kicks off 2026 by unpacking the annual Fraud Predictions report. While the data was compiled alongside the "Fraud Compadres"—Frank McKenna, Mary Ann Miller, and Matt Vega—Karisse uses this episode to provide her unique merchant-side perspective and exclusive behind-the-scenes context. The episode centers on a terrifying new trend: Ghost Tapping. Karisse reveals an "inside story" from December 2025, where luxury retailers across major U.S. cities were hit by coordinated mule syndicates using sophisticated NFC relay software. She breaks down why this "card-present" fraud is a nightmare for banking liability and how it’s evolving at a staggering rate. Key segments include: Reflection on 2025: A look back at the "Year that Broke Our Trust," featuring a 3,000% surge in deepfake attacks and the rise of "scam states".Autonomous Fraud (Pig Butchering 2.0): How AI agents are replacing human victims in scam compounds to launch 50,000 attacks daily.The VAMP Program fallout: Why Karisse predicts a wave of "merchant refugees" as Visa’s new monitoring thresholds lead to mass terminations.Digital Arrest Scams: The brutal extortion tactic moving from India to the U.S. that uses deepfake law enforcement to "virtually arrest" victims. Tune in now to arm yourself with the latest intelligence on these autonomous threats and ensure your business is prepared for the high-speed fraud landscape of 2026. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

27 thg 1

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58 phút
3 THG 2

The Scammer Pipeline: Exposing the True Scale of Recruitment Fraud (with Jay Jones)

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by Jay Jones, a copywriter turned globally recognized external threat and impersonation risk consultant known as "The Profiler". After being unexpectedly laid off in late 2023, Jay became a target for sophisticated scammers on LinkedIn, sparking a new mission to protect job seekers and corporations alike. Jay breaks down the "Scammer Pipeline," a three-tiered lifecycle ranging from quick resume harvesting to long-term identity theft and financial draining. They dive deep into the psychology of "Layoff PTSD" and how fraudsters exploit the "fight or flight" response of vulnerable job seekers. Jay also shares how he has helped take down over 46,000 fake jobs and exposed the alarming trend of hijacked high-authority profiles being used to bypass trust. Tune in to learn how both individuals and companies can defend themselves against the evolving landscape of recruitment fraud. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

3 thg 2

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40 phút
02/12/2025

Inside the AI Fraud Surge with Frank McKenna & Matt Vega

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick is joined by two of the industry’s most respected fraud experts: Frank McKenna (Co-Founder of Point Predictive) and Matt Vega (Sardine). Together, they break down how AI is transforming the fraud landscape, supercharging deepfake scams, automating exploitation tools, enabling AI-generated phishing sites, and powering large-scale credential-based attacks that bypass traditional controls. The conversation also highlights what fraud leaders can do: strengthening behavioral biometrics, enabling offensive threat-intel programs, leveraging agent-based automation responsibly, and preparing for a world where AI fights AI inside fraud-detection pipelines. A must-listen for fraud, risk, fintech, banking, and cybersecurity professionals navigating 2025’s rapidly evolving threat environment. Matt Vega Frank McKenna Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

02/12/2025

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1 giờ 24 phút
6 THG 1

Agentic AI, Liability & Fraud at Scale with Robbie MacDiarmid.

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick sits down with Robbie MacDiarmid to explore the rise of agentic AI and its implications for fraud prevention, payments, and liability in e-commerce. They break agentic commerce into its core layers: search, merchant interaction, and payment, then explain why fraud and payments are often treated as an afterthought as new AI-driven commerce experiences roll out. They also unpack emerging risks, such as first-party fraud, account takeover, chargebacks tied to “I don’t recognize this transaction,” and the industry’s biggest unresolved issue: who owns liability when autonomous agents act on a consumer’s behalf. This episode equips listeners with the concepts—and the right questions—to navigate the next evolution of online commerce. Robbie MacDiarmidFraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

6 thg 1

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1 giờ 10 phút
16/12/2025

Meta + TikTok Finally Pay for Scam Damage

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In the final new episode of 2025, Karisse Hendrick closes out the year with a solo fraud news roundup covering the latest trends impacting e-commerce, payments, and digital trust. The episode examines the FCC’s response to large-scale robocalls, the rapid evolution of smishing campaigns into rewards and tax-refund lures, and how fraudsters are using one-time passcodes to add stolen payment cards into mobile wallets. The discussion also explores new EU rules that increase liability for social platforms that fail to remove reported scams, plus the growing threat of bot-driven “professional refund fraud” and AI-manipulated damage claims—raising urgent questions about detection, evidence, and merchant risk workflows heading into 2026. Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

16/12/2025

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43 phút
25/05/2023

The Anatomy of a Pig Butchering Scam

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai On this episode of Fraudology, host Karisse Hendrick provides some of the ways to identify connection requests or private messages from potential "pig-butcherers" on social media. By recognizing their characteristics, you can decline their requests & educate friends & family about these methods, as they're often on all public social media platforms. She then reads a report written by recent Fraudology guest, Assaf Kipnis, former Engineering manager at Facebook/Meta. Because Assaf has a little more free time, he decided to engage with a prospective pig butcherer when "she" reach out to him. What follows is a rare & interesting behind-the-scenes play-by-play of how these specific type of scams can build trust, create intrigue, and then run off with thousands of dollars per victim. By understanding the scam and how these scammers build a rapport, it may be easier to identify these fraud attacks targeting consumers sooner than after money has exchanged hands. To read along, or just to look up the (AI generated) pictures of "Tina", you can find Assaf's full report here: https://www.linkedin.com/pulse/pig-butchering-scam-victim-journey-analysis-assaf-kipnis%3FtrackingId=fLB5AJyealr8SUNfQMAUjg%253D%253D/?trackingId=fLB5AJyealr8SUNfQMAUjg%3D%3D Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

25/05/2023

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43 phút
09/12/2025

AI Fraud News: From Scam States to GrinchBots

Fraudology is presented by Sardine. Request a 1:1 product demo at sardine.ai In this episode of Fraudology, host Karisse Hendrick walks listeners through a packed roundup of the latest fraud, cybercrime, and AI-driven threats shaping the industry. She begins with OpenAI’s disclosure that a third-party analytics breach exposed certain ChatGPT API customer details, then unpacks the rise of Kawaii GPT, a wormGPT style jailbreak tool that bypasses safety filters on mainstream models like DeepSeek and Gemini. Karisse also explores emerging reports that scam compounds in Southeast Asia are testing whether AI can replace trafficked workers in pig-butchering schemes, raising complex questions about enforcement, accountability, and global response. She then shifts to the retail landscape, where AI bots dominated Black Friday activity through inventory hoarding, credential-stuffing campaigns, and vulnerabilities in new agentic shopping assistants. Karisse also highlights investigative findings on scammers impersonating real lawyers on Fiverr using stolen identities and AI generated headshots, plus real world examples of employees covertly outsourcing their jobs or holding multiple full time roles by leveraging AI tools. The episode rounds out with broader insights into “scam states,” platform liability in the EU, and why January will be “AI Month” on Fraudology, all underscored by Karisse’s gratitude for the listeners whose messages, support, and Spotify Wrapped screenshots keep her motivated. Links to News Articles: https://www.the-independent.com/tech/chatgpt-data-breach-openai-hack-b2874393.html https://gbhackers.com/kawaiigpt-a-free-wormgpt-clone-powered https://www.yahoo.com/news/articles/ai-may-replace-people-southeast-090000938.html https://cybernews.com/ai-news/ai-bots-weaponizing-black-friday-shopping https://www.thebureauinvestigates.com/stories/2025-11-26/scammers-use-ai-to-impersonate-real-lawyers-on-fiverr https://www.theguardian.com/technology/2025/dec/02/scam-state-multi-billion-dollar-industry-south-east-asia Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line. Connect with her on LinkedIn She brings her experience, expertise, and extensive network of experts to this podcast weekly, on Tuesdays.

09/12/2025

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48 phút

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