AI is not replacing ERP. It’s making it more intelligent. SAP’s Effie Calandra and Eric Annino join Ramesh J. Chougule of Infosys to explore how AI will change cloud ERP, what businesses should prioritize now, near term, and into the future, and why data, governance, and trusted business processes are critical to realizing AI’s value. ===== Will artificial intelligence replace traditional ERP systems, or make them more important than ever? In this episode of The Future of ERP, SAP hosts Effie Calandra and Eric Annino speak with Ramesh J. Chougule, Vice President and Head of SAP Practice for the Americas at Infosys, about how AI is changing cloud ERP and what businesses should prioritize now, in the near term, and into the future. Ramesh explains why ERP will remain the operational backbone of the enterprise, providing the trusted business processes, data, and context that AI needs to deliver meaningful results. He also introduces the concept of a strategic core, where AI can help organizations improve innovation, customer insights, long-term planning, and decision-making. The conversation explores practical applications of AI in finance, procurement, human resources, supply chain, and warehouse operations. Ramesh also shares how companies can prepare their data, establish AI governance, identify high-value use cases, and move beyond isolated pilots toward more intelligent and autonomous business processes. The episode concludes with guidance on one of the biggest AI decisions facing business leaders today: when to use embedded AI capabilities within an ERP platform and when a custom AI solution may be worth the investment. In this episode, you’ll learn: • How ERP provides the data, context, and process integrity AI needs • The difference between an operational core and a strategic core • What organizations should prioritize during the now, near, and next stages of AI adoption • Why data readiness and AI governance are essential for scaling AI • Where companies are already using AI across finance, HR, procurement, and supply chain • How to avoid AI pilot purgatory and connect use cases to measurable business value • How to approach the decision between embedded and custom AI solutions • Why the future of ERP is an increasingly intelligent and responsive operational backbone Useful Links: SAP GROW SAP Cloud ERP Subscribe to The Future of ERP Podcast: Apple Podcasts Spotify Amazin Music Goodpods Pocketcasts Connect With the US: LinkedIn Feedback or podcast ideas? Write us an email at CloudERP_ProductMarketing@sap.com ===== Guest 1: Ramesh J. Chougule, Vice President and Head of SAP Practice for the Americas, Infosys. Ramesh is a strategic sales, go-to-market, and marketing executive with more than 25 years of experience supporting large-scale SAP implementations and enterprise business transformation. He has led digital transformation portfolios, shaped ERP strategies, and advised C-suite leaders on complex technology and business decisions. Host 1: Effie Calandra, Director of Product Marketing, SAP Effie Calandra is Director of Product Marketing at SAP, focused on cloud ERP. In this role, she helps drive go-to-market strategy and shape the experiences that bring that strategy to life. With 13 years of experience, a background in journalism, and an MBA from the University of Virginia, Effie brings a distinctive perspective on customer experience, business drivers, and transformation. Outside of work, she is a novice sailor. Host 2: Eric Annino, Product Marketing, SAP With more than a decade of SAP experience in marketing and communications, Eric specializes in translating complex topics (such as ERP) into clear, compelling insights, helping audiences understand the relevance in today’s business landscape.