可持續發展人力資源管理雜誌 Sustainable HRM Magazine

Alvin Leung

這個頻道旨在分享融合可持續發展(Sustainable Development)元素的策略方針,探討在這樣的框架下,如何有效地實踐人才管理。我們深知,這個世界仍存在著許多結構性與系統性的落差(Gap),而這些議題需要每一位全球公民(Global Citizen)共同關注與參與解決。在這當中,營利機構(For-profit companies)尤其肩負著更重大的責任——除了追求經濟利益外,更應積極承擔社會責任,成為推動正向改變、促進全球可持續發展的重要力量。因此,這本雜誌希望能在這個過程中發揮影響力,透過分享實用的知識、前瞻的策略與多元的觀點,促進有意義的對話與具行動力的轉變。 This channel explores how HRM can align with Sustainable Development principles. We believe closing global gaps requires action from all—especially for-profit companies who must go beyond profit to create positive change. This magazine shares strategies and perspectives to spark meaningful action.

Episodes

  1. Promotion Timing: Should One Be Fully Prepared Before Promotion, or Learn After Being Promoted?

    APR 23

    Promotion Timing: Should One Be Fully Prepared Before Promotion, or Learn After Being Promoted?

    In my work as a human resources management consultant, I’m often asked a key question by clients: Should an employee be promoted only after acquiring the necessary capabilities, or should they be promoted first and then developed afterward?At the heart of this question lies the nature of the role being considered for promotion—whether it is a position that requires skill development to perform competently, or one that depends on the trust of others to be effective.Viewed through this lens, most people can understand that for lower-level roles, especially those focused on technical execution, promotions are usually based on the employee already possessing a solid skill foundation and being capable of handling more responsibilities. However, there are many cases where, even if an employee hasn’t fully met the skill requirements for a position, as long as they have potential and a willingness to learn, a promotion can actually trigger greater motivation to grow and fill the gaps. This “promote-then-develop” approach is common and reasonable in technical or operational roles—it’s not necessarily a mismatch or a compromise. But what if the promotion involves becoming a People Manager or moving into a more senior management position? Can this same logic still apply? The answer is: not necessarily. That’s because these kinds of roles require more than just technical skills—they are built on a foundation of trust from the team and colleagues. The trust in question here is not the employee’s trust in others, but rather how much trust others—including supervisors, subordinates, and peers—have in the potential promotee. If a candidate hasn’t built sufficient trust before being promoted, it will often be even harder to gain that trust once they are in the management position. Trust cannot be force-fed or instantly earned—it is accumulated over time through consistent behavior and demonstrated values. On the other hand, if the candidate has already earned broad trust in their current role, even if they still have room to grow in some management skills, the challenges they’ll face in the new role are likely to be more manageable—because of the trust that supports them. Rather than endlessly debating whether one should have “the capability first” or “build the capability later,” we should focus on this essential question: When considering whether to promote someone into a People Leader role, the most critical evaluation criterion is whether they have already earned stable and widespread trust within the team. Ultimately, management is built on trust. Only with trust can a leadership role function effectively and foster a healthy, sustainable team dynamic.

    3 min
  2. 晉升時機:應該準備就緒才晉升,還是晉升後再學習?

    APR 23

    晉升時機:應該準備就緒才晉升,還是晉升後再學習?

    在我從事人事管理諮詢的過程中,經常會被客戶問到一條關鍵性的問題:究竟應該是員工具備了所需能力才可以晉升,還是先讓他晉升,之後再培養他的能力?   這問題的核心,在於我們想要晉升的那個崗位,到底是「一個需要透過技能提升才能勝任的角色」,還是「一個需要建基於他人對其信任才能發揮功能的角色」。   如果這樣分類來看,相信大家都會理解,在一些職位層級較低、而且主要著重技術操作的情況下,晉升往往是源於員工已有一定的技能基礎,能勝任更多工作內容。然而,亦有不少情況是,即使員工未完全達到該職位所需的技能水平,只要具備潛力與學習意欲,一旦被晉升,反而會因為角色轉變和責任提升,而激發出更大的動力去成長和補足所需能力。這種「升了再培養」的安排,在技術型或操作型職位上,其實是合理且常見的,而非一種錯配或妥協的做法。   但當晉升的崗位涉及 People Manager 或更高層級的管理職位時,我們還能否延續這個邏輯?   答案是:未必。這是因為這類職位除了技能,更需要建立在「來自團隊與同事的信任基礎」之上。這裡所指的「信任」,並不是該員工對他人的信任,而是其他人——包括直屬上司、下屬、同儕——對這位潛在晉升者的信任程度。   如果一位候選人在未晉升前,尚未建立起足夠的信任基礎,一旦被推上管理崗位後,他要在新位置上重新爭取信任,往往會比在原職位時更加困難。信任是一種無法短時間內強行灌輸的東西,而是日積月累、透過行為一致性與價值觀展現所獲得的。   相反,如果這位候選人已經在現職崗位上獲得廣泛的信任,即使他在某些管理技能上尚有提升空間,他在新崗位上所面對的挑戰,反而會因為信任的支撐而變得更容易應對。   與其不斷爭論應否「能力到位才晉升」或「晉升後培養能力」,我們倒不如認真思考:在考慮是否晉升一位 People Leader時,最關鍵的評估準則,應該是他目前在團隊中獲得的信任是否足夠穩固與廣泛。   畢竟,管理這件事說到底,是建基於信任之上的。唯有信任,才能令管理角色真正發揮其功能,並建立健康而持續的團隊運作。

    4 min
  3. 晋升时机:应该准备就绪才晋升,还是晋升后再学习?

    APR 23

    晋升时机:应该准备就绪才晋升,还是晋升后再学习?

    在我从事人力资源管理咨询的过程中,经常会被客户问到一个关键性问题:到底应该是员工具备了所需能力后才可以晋升,还是先让他晋升,再培养他的能力? 这个问题的核心,在于我们所讨论的晋升岗位,到底是“一个需要通过技能提升才能胜任的角色”,还是“一个需要建立在他人信任基础上才能发挥功能的角色”。 如果按照这样的分类来理解,相信大家都会明白,在一些职位层级较低、且主要以技术操作为主的岗位上,晋升往往基于员工已经具备一定技能基础,能够承担更多的工作内容。然而,也存在不少情况是,即使员工尚未完全达到该岗位所需的技能水平,只要具备潜力和学习意愿,一旦被晋升,反而会因为角色的转变和责任的增加,激发出更大的成长动力,主动去补足所需的能力。这种“先晋升后培养”的安排,在技术型或操作型岗位中,其实是合理且常见的,并不是一种错误匹配或妥协的做法。 但如果晋升的岗位涉及到 People Manager 或更高层级的管理职位,我们是否还能延续这样的逻辑? 答案是:未必如此。这是因为这类岗位除了要求技能,更需要建立在“来自团队与同事的信任基础”之上。这里所说的“信任”,并不是指该员工对他人的信任,而是他人——包括直属上司、下属、同事——对这位潜在晋升者的信任程度。 如果一位候选人在晋升前尚未建立起足够的信任基础,一旦被推上管理岗位,他要在新位置上重新争取信任,往往会比在原岗位时更加困难。信任是一种无法在短时间内强行灌输的东西,而是通过日积月累的行为一致性和价值观展现逐步建立起来的。 相反,如果这位候选人已经在当前岗位上赢得了广泛的信任,即使他在某些管理技能上还有待提升,他在新岗位上面临的挑战,反而因为信任的支持而更容易应对。 与其不断争论到底应当“能力到位再晋升”还是“晋升之后培养能力”,我们不如认真思考:在考虑是否晋升一位 People Leader 时,最关键的评估标准,应该是他目前在团队中所获得的信任是否足够稳固和广泛。 毕竟,管理这件事归根结底,是建立在信任之上的。唯有信任,才能让管理角色真正发挥其作用,进而建立一个健康而可持续运作的团队。

    3 min
  4. How Do You Find a Good Job?

    APR 16

    How Do You Find a Good Job?

    Yesterday was the final class of the semester for Organizational Behavior. After going over the exam scope, I noticed we still had some time left, so I decided to take the opportunity to talk with my students about career development. Although the class included Year 1, Year 2, and Year 3 students—many of whom are still some distance away from graduation—I believe that the earlier you’re exposed to certain ideas, the better.I introduced them to a simple yet practical concept called the Must-Want-Can model.After graduation, everyone faces certain “non-negotiable” conditions—things they must do. For example, some students need to repay loans taken out to pay for their education; others may need to contribute to household expenses; and for some, religious beliefs may prevent them from working on certain days. These are examples of the Must—factors in life that simply cannot be compromised.Next comes the Want—the things you want to do. This includes your interests, what excites or energizes you, and even the things you instinctively resist or dislike. These all reflect your inner motivations and personal orientation.Lastly, there’s the Can—the things you can do. This refers to your skills, experiences, and the areas where you are capable and competent.In an ideal situation, these three circles—Must, Want, and Can—overlap. In other words, if you can find a job that meets your life needs (Must), aligns with your strengths (Can), and excites your passion (Want), not only will you feel more driven, but you're also more likely to build sustainable enthusiasm for your work.But reality often looks different. For many people, there is little or no overlap among the three. Life pressures are heavy (Must), their skill set is still underdeveloped (Can), and their interests seem disconnected from their job prospects (Want). Under such circumstances, it’s no surprise that job satisfaction can be hard to come by.So I asked the class: assuming your Must factors are difficult to change, which should you work on first—Can or Want?Many students said they’d start by building up their Can. The logic goes like this: if you enhance your capabilities, you’ll qualify for more roles, which might lead to a sense of achievement and even enjoyment—ultimately boosting your Want. I agree this reasoning has merit.However, I also challenged them to reflect: can you truly grow to love something you originally had no interest in, just because you became good at it and it pays well? Or will you, like many working adults, end up stuck in a job you’re competent at but have no passion for—trapped in a career path that’s hard to escape?That’s why I offered a different perspective: instead of investing in Can first, why not start by expanding your Want? Try diving into fields you genuinely care about, and commit to doing them well. When you invest time and effort into something you’re passionate about, your skills (Can) will naturally grow—and with that, your ability to create value. This value stems not just from your expertise, but from your love and dedication to the work itself.That said, I also reminded the class: don’t confuse fleeting pleasures with true passion. Playing games or indulging in entertainment might bring short-term happiness, but they don’t necessarily offer long-term fulfillment.What’s truly worth pursuing are things that bring lasting meaning. Ask yourself: What kind of contribution do I want to make to the world? What impact do I hope to leave behind? How can I create something valuable to others through my interests?When we take a long-term view, we’re less likely to be shackled by short-term pleasures, and more likely to discover what truly leads to growth and a meaningful direction.And once you’ve found that path and consistently work toward it, imagine what could happen: your Want becomes clearer, your Can increases, and the value you create multiplies—eventually forging a real and lasting connection with the world around you.

    5 min
  5. 如何尋找一份理想的工作?(普通話)

    APR 16

    如何尋找一份理想的工作?(普通話)

    昨日是本學期「組織行為學」的最後一課。講解完考試範圍後,見尚有少許時間,我便藉此機會與同學們分享一些有關職涯規劃的思考。雖然在座的有一年級、二年級及三年級的同學,距離畢業尚有一段時間,但我始終認為,有些觀念愈早掌握愈有益。 我向同學們介紹了一個簡單而實用的思考框架,稱為 Must-Want-Can 模型。 每位畢業生都會面對一些「必須完成」的責任(Must)。例如,有人因貸款讀書而需償還學債;有人需分擔家庭開支;又或因宗教信仰而不能於週六工作等等。這些便是個人生活中無法妥協的基本條件。 其後是 Want,亦即你「渴望從事」的事物。這包括你的興趣所在、能令你產生熱情的事,甚至是你所抗拒或不願做的事情,皆屬於你內心的價值與取向。 最後是 Can,即「你有能力完成」的事。包括你所擅長的技能、累積的經驗,以及能勝任的工作範疇。 理想的情況是,這三個範疇(Must、Want、Can)之間能夠有所交集。換言之,若你能從事一份既符合生活所需(Must)、又具備勝任能力(Can)、同時充滿興趣與熱情(Want)的工作,便不僅能激發內在動力,更有機會孕育持久的熱情(Passion)。  然而,現實往往不然。對許多人而言,Must、Want 與 Can 三者之間毫無交集:生活壓力沉重(Must繁重)、能力尚未建立(Can不足)、而興趣亦與現時工作無關(Want缺失)。在此情況下,自然難以在工作中獲得滿足感。 因此,我向同學提出一個問題:在 Must 難以改變的前提下,我們應優先發展哪一方面?是加強 Can,抑或擴展 Want? 不少同學認為應先提升自己的 Can。因為能力提升後,便有更多工作機會,進而可能從中建立成就感與興趣,使 Want 隨之增加。此邏輯確有一定道理。 但在實際應用中,我亦鼓勵大家思考:你是否真的能在一項原本毫無興趣的工作中,單靠能力表現與收入而漸生喜愛?又或會否如許多成年人一樣,儘管在某個不感興趣的工作上累積了能力與收入,卻因此被「鎖死」於該職涯路徑,難以轉型? 因此,我提出另一種可能性:與其優先強化 Can,不如先拓展 Want。嘗試投身於自己真正感興趣的領域,並持之以恆地耕耘至卓越。當你長期投放時間於充滿熱情的事務上,相關能力(Can)自然會逐步建立,繼而創造出價值。而這份價值,既來自於專業能力,更源於對工作的熱愛與堅持。 不過,談及 Want 時,我亦提醒大家,不應將短暫的快樂誤當為真正的熱情。例如打機、吃喝玩樂等活動或許帶來短期歡愉(short-term happiness),卻未必能實現長遠人生滿足(long-term fulfillment)。 真正值得追求的,是能賦予人生深遠意義的事物。你應自問:我能為這個世界帶來什麼貢獻?我期望留下怎樣的影響?我如何透過興趣創造對他人有價值的成果? 當我們將目光放遠,不再被短期快樂綑綁,便能更清晰地辨識出什麼才是真正能促進長遠成長與意義的方向。  而當你找到這個方向並持續努力時,試想會發生什麼:你的 Want 變得清晰,你的 Can 得以提升,你創造的價值日益增長,甚至與這個世界建立起深層而真實的連結。

    5 min
  6. 怎樣找一份好的工作?

    APR 16

    怎樣找一份好的工作?

    昨天是這學期組織行為學的最後一課。講解完考試範圍後,我見還有一些時間,便想趁機跟同學們談談關於事業發展的思考。雖然當中有 Year 1、Year 2 和 Year 3 的學生,距離畢業還有一段時間,但我認為有些觀念越早知道越好。 我向他們介紹了一個簡單實用的概念,叫做 Must-Want-Can 模型。 每個人畢業後都會面對一些「必須要做到」的事情(Must)。例如,有人因為借錢讀書,需要償還貸款;有人要負擔家用;又或者因宗教信仰,不能在週六工作等等。這些就是每個人生活中不能妥協的條件。 接着是 Want,即你「想做」的事。這包括你對什麼有興趣、什麼能讓你產生熱情,甚至你抗拒或完全不想做的事情,這都是你內心的取向。 最後是 Can,指的是你「有能力做」的事。包括你擅長的技能、累積的經驗,以及能夠勝任的工作。 理想的情況,是這三個圓圈之間能有交集。換句話說,當你能從事一份工作,既符合你生活所需(Must),又是你有能力勝任的(Can),同時也是你真正有興趣的(Want),那就不但會帶來內在動力,更可能激發出你持久的熱情(Passion)。 但現實往往不是這樣。對不少人而言,Must、Want 和 Can 三個範疇毫無交集:生活壓力大(Must很多)、能力尚未建立(Can不足)、而興趣則與工作完全無關(Want缺失)。這樣的狀況,自然難以在工作中找到滿足感。 於是我問同學們:在 Must 基本無法改變的前提下,我們應該優先加大 Can 還是 Want? 不少人認為應該先提升自己的 Can。因為當能力增強了,能夠勝任的工作就更多,也許就會慢慢對工作產生成就感和興趣。這樣 Want 也會隨之提升。我認為這樣的邏輯有一定道理。 但在現實應用中,我也提醒大家思考:你是否真的能因為某件原本沒興趣的事情做得出色、賺到錢,從而開始喜歡它?又或者會不會像很多成年人那樣,早已在某份沒興趣的工作中建立了能力和收入,結果被「鎖死」在這個路徑上,難以轉變? 所以我提出另一種可能:與其優先加大 Can,不如先擴大你的 Want。嘗試投入一些你真正有興趣的領域,然後 持之以恆地耕耘,做到出色。當你能夠長時間投入在有熱情的事情上,你的能力(Can)也會自然建立起來,進而創造出價值。而這份價值,不但來自你的專業,更來自你對這份工作的熱愛和堅持。 不過,說到 Want,我也提醒大家:不要把短暫的快樂當成真正的熱情。例如打機、吃喝玩樂等,可能會帶來短期的開心(short-term happiness),但未必能帶來長遠的人生滿足(long-term fulfillment)。 真正值得追求的,是能帶來長遠意義的事。你要問自己:我對這個世界能有什麼貢獻?我希望留下什麼影響?我如何透過興趣創造出對別人有價值的東西? 當我們能將眼光放遠,不只不會被短期快樂所綑綁,就能更清晰地看見什麼是真正能讓你長遠成長、真正有意義的方向。 而當你找到這樣的方向,並持續努力,想像一下會發生什麼事:你的 Want 變得更清晰,你的 Can 隨之提升,你創造的價值越來越大,甚至開始與這個世界產生真正的連結。

    6 min
  7. APR 10

    公司應否舉辦培訓?「要!」 你會否主動參與培訓?「……」

    在職場中,我們經常需要參加各類型的培訓,但每當我走進培訓室,總會發現,並非所有人都帶著積極的心態前來。   為什麼會出現這種情況?   首先,有人認為自己工作繁忙,抽不出時間參與。 其次,有人覺得培訓內容與自身崗位無直接關聯,難以即時應用。 第三,更有些同事對培訓的目的毫無概念,只因公司要求,便被動地出席。   這些現象揭示出當前企業培訓中的一個核心問題:缺乏內在動機與明確目標。   企業之所以願意投放大量資源推動員工學習與成長,是基於一個簡單而重要的理念:「學以致用」。然而,「致用」從來不是自動發生的,而是需要誘因與制度去推動。要讓員工願意將所學應用於實際工作,首先必須令他們「想用」。   因此,若能把培訓的投入與成果清晰地轉化為可衡量的績效,並與獎勵或晉升制度掛鈎,便能有效提升參與度與投入感。唯有如此,企業在培訓上所花的每一分資源,才能發揮其應有價值。   否則,情況就如我最近在一場講座中聽到的一個比喻:「Flood Irrigation」(泛灌式灌溉)—— 把整片田地都灌滿水,卻不理會哪些植物真正需要、哪些能夠吸收。這種方式不但效率低下,浪費資源,更無法帶來預期成果。   更嚴重的是,這種缺乏針對性和成果導向的培訓方式,將逐步削弱整體學習文化。教的人缺乏動力,學的人缺乏意願,最終形成惡性循環。   有效的培訓,從來不是「公司要你學」,而是「你想學、你有得益、你願意實踐」。

    2 min

About

這個頻道旨在分享融合可持續發展(Sustainable Development)元素的策略方針,探討在這樣的框架下,如何有效地實踐人才管理。我們深知,這個世界仍存在著許多結構性與系統性的落差(Gap),而這些議題需要每一位全球公民(Global Citizen)共同關注與參與解決。在這當中,營利機構(For-profit companies)尤其肩負著更重大的責任——除了追求經濟利益外,更應積極承擔社會責任,成為推動正向改變、促進全球可持續發展的重要力量。因此,這本雜誌希望能在這個過程中發揮影響力,透過分享實用的知識、前瞻的策略與多元的觀點,促進有意義的對話與具行動力的轉變。 This channel explores how HRM can align with Sustainable Development principles. We believe closing global gaps requires action from all—especially for-profit companies who must go beyond profit to create positive change. This magazine shares strategies and perspectives to spark meaningful action.