NerdOut@Spotify

Spotify R&D

NerdOut@Spotify is a technology podcast produced by the nerds at Spotify and made for the nerd inside all of us. Hear from Spotify engineers about challenging tech problems and get a firsthand look into what we're doing, what we're building, and what we’re nerding out about at Spotify every day.

  1. 30: Building AiKA: Spotify’s AI Knowledge Assistant

    8월 14일

    30: Building AiKA: Spotify’s AI Knowledge Assistant

    Hear about the journey behind building Spotify’s AI knowledge assistant, aka AiKA — from hack projects to internal chatbot, to enterprise developer tool. While general purpose chatbots are being used everywhere, they often fall short when it comes to navigating company-specific information — like which internal policy applies to your team or where to find the doc someone shared in Slack three months ago. That’s why we built AiKA. Using retrieval-augmented generation (RAG), AiKA taps into Spotify’s internal knowledge sources to provide employees with context-aware answers right when they need them. Host and principal engineer Dave Zolotusky is joined by senior engineers Majd Salman and Jofre Mateu to discuss AiKA’s evolution from a bunch of hack week experiments to a unified chatbot platform now used weekly by 25% of Spotify’s employees and 87% of our developers. They share why RAG is the right approach for making an internal chatbot accurate and fast, how AiKA has cut the time it takes to resolve internal support requests by 47%, and how we’re extending AiKA’s agentic capabilities with MCP. 🤖 Want to see how AiKA can supercharge knowledge sharing where you work? Sign up to try Spotify Portal for Backstage at: https://backstage.spotify.com/try-portal/  Learn more about Spotify’s AI knowledge assistant: Our KubeCon talk: Leveraging Internal Knowledge: Building AiKA at SpotifyThe New Stack: Introducing AiKA: Backstage Portal AI Knowledge AssistantTechCrunch: Backstage access: Spotify’s dev tools side-hustle is growing legsSpotify’s Backstage Blog: AI knowledge assistant and data plugins coming to Spotify PortalRead what else we’re nerding out about on the Spotify Engineering Blog: ⁠engineering.atspotify.com⁠ You should follow us on Twitter ⁠@SpotifyEng⁠, ⁠LinkedIn⁠, and ⁠YouTube⁠!

    39분
  2. 29: Deploying Our New Typeface: Spotify Mix

    4월 3일

    29: Deploying Our New Typeface: Spotify Mix

    Last year Spotify launched a big update to the app: a new typeface.  For most of us, changing fonts is easy. It’s just a dropdown menu away. But creating a whole new typeface and then rolling it out across 45 unique platforms, and over 2,000 types of devices spread across 200 brands – that’s not so simple.  This brand new font is called Spotify Mix and it was made just for Spotify. From playlists to microsites and billboards, it’s what you’ll see everywhere you see Spotify, representing the brand’s distinctive voice.  In this episode, we’ll get into the technical and aesthetic challenges that go into creating and deploying a new typeface as well as what made its release possible: Spotify’s internal design system, known as Encore.  Host and principal engineer Dave Zolotusky speaks with two people on Spotify’s design platform team who helped bring Spotify Mix to the world: an iOS engineer and “Spotify’s one and only typographer” — a designer who specializes in type and fonts. Learn more about Spotify Mix and our internal design system, Encore: Introducing Spotify Mix, Our New and Exclusive Font — SpotifyCreating coherence: How Spotify’s design system goes beyond platforms — FigmaDesign Systems Podcast, Ep. 84: Digital typography: Suggesting, not dictatingRead what else we’re nerding out about on the Spotify Engineering Blog: engineering.atspotify.com You should follow us on Twitter @SpotifyEng, LinkedIn, and YouTube!

    33분
  3. 26: A Trillion Events

    2024. 02. 08.

    26: A Trillion Events

    How did we learn to do event delivery at scale at Spotify? It’s been a journey. When you do something like tap the play button in the Spotify app, that’s an event. And getting that event data is fundamental to the Spotify experience. Without it, we wouldn’t be able to make music recommendations, pay artists fairly, or track down pesky, hard-to-find bugs. At the most basic level, this seems like a straightforward process: record an event, send that event data to a server somewhere, do something useful with it. Easy, right? But now, multiply that process by 50 million events per second. So, how do we make sure all that important data is delivered reliably, from our client apps to the cloud?  Host and principal engineer Dave Zolotusky talks with 9-year Spotify veteran Riccardo Petrocco about our journey building a event delivery system that can reliably handle a trillion events around the world, moving from Kafka to the cloud, building systems that are simple enough so that nobody tries to find a way around them and encourages “doing the right thing”, the definition of “quality data”, the value of moving up the stack and focusing less on the data pipes and more on what’s in them, and how Backstage makes it easier for our developers to discover, consume, produce, and manage data.  Learn more about Spotify’s data journey: NerdOut@Spotify, Ep.09: It’s All About the Data Data stories on the Spotify Engineering Blog Read what else we’re nerding out about on the Spotify Engineering Blog: engineering.atspotify.com You should follow us on Twitter @SpotifyEng, LinkedIn, and YouTube!

    39분

소개

NerdOut@Spotify is a technology podcast produced by the nerds at Spotify and made for the nerd inside all of us. Hear from Spotify engineers about challenging tech problems and get a firsthand look into what we're doing, what we're building, and what we’re nerding out about at Spotify every day.

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