Making Business Art

Ezequiel Williams

Making Business Art is a podcast for curious people where we explore how to make our work more meaningful and enchanting for ourselves and the people we serve. We draw lessons and inspiration from entrepreneurs, designers, scientists, creative leaders and artists about creating remarkable experiences that light up our customers and our teams.

  1. ١٠ أكتوبر

    #035 Increasing Team Creativity with Neuroscience with Caroline Szymanski

    Are you trying to foster innovation in your organization, but team meetings end up feeling like an uninspired replay of previous ones? Many leaders face this challenge. They have smart team members, but unleashing their team’s creative genius seems unattainable. Fortunately, social neuroscientists like our guest, Caroline Szymanski, Ph.D., can offer us science-backed insights and strategies to boost team creativity and performance.   Caroline earned a Ph.D. focused on social neuroscience and team collaboration from the Max Planck Institute for Human Development. She went on to apply what she learned in her doctorate program as part of the teaching and coaching team at the Hasso Plattner Institute School of Design Thinking in Germany.     In this episode Caroline breaks down insights and practical tips on team facilitation, activating brain circuits to help teams synchronize their brain waves for better performance, avoiding common mistakes that lead to group-think or team discouragement, the importance of building and sustaining trust, reducing the impact of stress on teams, and much more. We also touch on Caroline’s passion for helping people cultivate relationship intelligence for couples and parents of young children, and why she founded Relationship-holidays, a retreat center based in the Azores islands that offers rest, adventure, and programming for strengthening relationships and parenting skills.   ABOUT OUR GUEST  Caroline Szymanski, Ph.D., is co-founder of Kandoee Innovation and a strategic facilitator, qualitative researcher, and expert in the neuroscience of team collaboration. For more than a decade, she has helped global teams define and launch innovation by synthesizing human needs into actionable design and strategy. Caroline honed her expertise as a lead coach, lecturer, and project manager on the core teaching team at the Hasso Plattner Institute School of Design Thinking (2012–2024). Her approach is informed by a Ph.D. in Social Neuroscience and Collaboration from the Berlin School of Mind and Brain and the Max Planck Institute for Human Development. Carolina’s consulting experience includes leading complex remote projects for organizations such as GIZ, Kiron, and Helios Clinics. A polyglot who works in German, English, French, and Italian, she brings a culturally adaptive lens to her strategy and qualitative insight generation for international service design. In addition to her consulting work, Caroline is passionate about helping people cultivate relationship intelligence for couples and parents of young children. She channeled her passion into the founding Relationship-holidays, a retreat center based in the Azores islands that offers rest, adventure, and programming for strengthening relationships.

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  2. ٢ سبتمبر

    #034 Designing a Culture of Innovation with Andy Hagerman

    Two questions that are top of mind for most leaders are: 1) How can my team perform better? and 2) How can we grow our business? My guest and co-founder of The Design Gym, Andy Hagerman, works with leaders of Fortune 500 companies to bridge the gap between these questions. Andy’s work focuses on helping leaders shape more collaborative, creative, and healthy team environments that unlock fresh and sustainable ways to drive business growth. In this conversation Andy and I discuss his transition from a traditional business career at a “big four” consulting firm to learning how to apply a human-centered approach to his consulting work; his journey to co-found The Design Gym in New York City and its evolution over time; the transformative power of design thinking in building healthier, more sustainable work environments; insights into “facilitative leadership” and the power of effective “problem framing”; and how his experiences as an avid traveler and musician have shaped how he approaches his work today. Andy shares lessons he learned about the importance of slowing down to speed up, creating healthy and stable work environments for teams, and how fostering genuine human connection is key for sustainable growth.   ABOUT OUR GUEST Andy is passionate about creating workplaces where people thrive. Andy Hagerman is the Co-Founder and Managing Partner of The Design Gym, helping organizations align strategy with culture. His expertise in design strategy, ethnographic research, and facilitation brings a novel approach to traditional people and change challenges, and has helped him to drive transformation at major clients like HP, Patagonia, Capital One, Pfizer, and Marriott. He’s an avid fly fisherman, pizza maker, husband, and dad to a 2-year old girl. He lives in Beacon, New York.   ABOUT MAKING BUSINESS ART  Making Business Art is a podcast for curious people where we explore how to make our work more meaningful and enchanting. We draw lessons and inspiration from entrepreneurs, designers, scientists, creative leaders and artists about ​making business and its offerings a source of inspiration and connection for ourselves, our teams, and the people we serve. This podcast is the creation of and hosted by me, Ezequiel Williams. I work as an innovation strategist and facilitator who helps brave leaders and teams co-create new ways to win over and keep customers and talent. Join me in deep conversations about creating powerful connections with the people we serve, while making art out of our business and life.  Instagram: @MakingBusinessArt

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  3. ٢ يوليو

    #033 Business Healing: From Burnout to Prosperity with Marte Siebenhar

    Have you ever felt stuck, blocked, or that something you can’t quite put your finger on is preventing you from getting the business and personal outcomes that you desire?  My returning guest and Business Healer, Marte Siebenhar, struggled with overwork and burnout for years.  As she sought and applied a variety of tools to help herself, she developed insights into how our unconscious mental and emotional blocks influence and limit the results we produce at work. Eventually she developed a way to heal and release what was holding her back while transforming her relationship with and performance at work. Today she works with high-achieving professionals to help them overcome burnout and amplify their success while working fewer hours with greater joy and purpose.  In this episode Marte and I discuss how she blends her professional experience with ancient spiritual practices into a unique approach to healing the relationship with ourselves and our work, why it’s useful to identify and heal our internal blocks to prosperity, how to reduce overwork and burnout, how she integrates skills she learned in her previous life as a professional classical musician into her work today,  and how taking action and developing a consistent process is the most powerful approach to manifest something in the world.    ABOUT OUR GUEST  Marte Siebenhar founded The Business Healer, pioneering a blend of traditional business strategy with energy healing practices. After launching a fundraising strategy business in 2019 and experiencing remarkable success, growing 4x and mobilizing over $21 million in client funding, Marte then shifted her focus to executive coaching, business healing, and group programs as The Business Healer. Drawing on 20 years in nonprofit arts leadership and 25 years as an energy practitioner, Marte now helps organizations and leaders thrive through her distinctive healing-centered approach. Her background includes roles at Carnegie Hall, The John F. Kennedy Center for the Performing Arts, Bakehouse Art Complex, and New World Symphony. She is an Associate Certified Pranic Healer (with full certification expected in May 2025) and a Certified Quantum Healing Hypnosis Technique Level 2 Practitioner. A double graduate of Manhattan School of Music, Marte is on a mission to normalize energy work as an essential tool for business transformation and workplace healing.  LinkedIn: https://www.linkedin.com/in/marte-siebenhar/   Web: https://www.thebusinesshealer.com  Insta: https://www.instagram.com/the_businesshealer   YouTube: https://www.youtube.com/@the_businesshealer    ABOUT MAKING BUSINESS ART  Making Business Art is a podcast for curious people where we explore how to make our work more meaningful and enchanting. We draw lessons and inspiration from entrepreneurs, designers, scientists, creative leaders and artists about ​making business and its offerings a source of inspiration and connection for ourselves, our teams, and the people we serve.  This podcast is the creation of and hosted by me, Ezequiel Williams. I work as an innovation strategist and facilitator who helps brave leaders and teams co-create new ways to win over and keep customers and talent. Join me in deep conversations about creating powerful connections with the people we serve, while making art out of our business and life.   Instagram: @MakingBusinessArt  YouTube: @MakingBusinessArt  LinkedIn: https://www.linkedin.com/company/making-business-art

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  4. ٣ يونيو

    #032 Igniting Team Connection & Performance with Christine Comaford

    Do you ever feel like chaos in your organization is getting in the way of teams being more effective at work? My guest and founder of SmartTribes Institute, Christine Comaford, has developed an approach that blends applied neuro-science and ancient wisdom to help leaders and teams cut through chaos and fear to build emotional engagement that increases performance, collaboration, and talent retention.  In this episode Christine and I discuss the early days of her career in the 1980s working with tech companies like Adobe, Microsoft, and Apple; starting her own businesses; her current work at SmartTribes Institute and how she blends her extensive business acumen with applied neuro-science and ancient wisdom; how acknowledging and regulating emotions and fostering a supportive work environment can turn dysfunctional and fearful teams into cohesive, motivated, and successful groups; and her volunteer role as a death doula and what she has learned about what really matters at the end of our life journey.   ABOUT OUR GUEST  For over 35 years Leadership and Culture Coach, Serial Entrepreneur, and New York Times bestselling author Christine Comaford has helped leaders navigate growth and change. She specializes in applied neuroscience, which helps her clients achieve tremendous results in record time. As an entrepreneur she built and sold five companies with an average ROI of 700%, and she was a software engineer in the early days of Microsoft and Apple. Christine is a human behavior expert, and the New York Times bestselling author of SmartTribes and Rules for Renegades, and the Wall Street Journal bestselling author of Power Your Tribe. What you may not know about Christine is that she was a Buddhist nun from age 17-24 years old, and has been a volunteer Death Doula for hospice patients. Over the past 27 years she has walked 66 people through their death process, helping them to find peace, closure with their loved ones, and gratitude for a life well-lived. Her hospice work continues now as she expands her work to include non-verbal children with neurodegenerative diseases. She sees all of her patients as dear friends and generous teachers. She is also a shamanic practitioner who has studied indigenous wisdom with tribal leaders over the past 40 years. She brings their earth-honoring wisdom to her workshops, her retreats, her coaching so all she interact with feel truly seen and honored as the courageous and remarkable people they are. Connect with Christine:  SmartTribes Institute  LinkedIn Instagram YouTube    ABOUT MAKING BUSINESS ART  Making Business Art is a podcast for curious people where we explore how to make our work more meaningful and enchanting. We draw lessons and inspiration from entrepreneurs, designers, scientists, creative leaders and artists about ​making business and its offerings a source of inspiration and connection for ourselves, our teams, and the people we serve. This podcast is the creation of and hosted by me, Ezequiel Williams. I work as an innovation strategist and facilitator who helps brave leaders and teams co-create new ways to win over and keep customers and talent. Join me in deep conversations about creating powerful connections with the people we serve, while making art out of our business and life.  Instagram: @MakingBusinessArt YouTube: @MakingBusinessArt LinkedIn

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  5. ٦ مايو

    #031 Unlocking Communication through Unconditional Welcome with Karen Faith

    Most of us want to be more influential, creative, and able to build key relationships in and out of work. But this isn't always easy to accomplish, and sometimes it seems it’s because someone is standing in our way. But that someone, more often than not, might just be ourselves.  For this minisode I’m bringing back business ethnographer and empathy trainer, Karen Faith, to discuss a powerful approach to listening, communicating, and relating she calls the “Unconditional Welcome."  In this conversation Karen and I discuss what Unconditional Welcome is, when and how to apply it, and recognizing how our judgements limit us. We also talk about why it can be a game changer for building trust and improving collaboration, creativity, and innovation in organizations. Karen invites us to be more accepting of ourselves and others, and discover the many possibilities that open up for us when we embrace Unconditional Welcome.  Check out episode 26 if you’re curious to learn more about Karen’s work as a business ethnographer, her background in music and performance art, and how she pulls all of these experiences and skills together to teach leaders and teams how to be more successful by learning and practicing “cognitive empathy.” *A special thank you to Chris Baer for his voicework and creative contribution to this episode.   ABOUT OUR GUEST  Karen Faith is Founder and CEO of Others Unlimited. She is an ethnographer, strategist, and creator of the Others curriculum. Her findings, talks and workshops have guided initiatives at Google, Indeed, Intuit, Applebee’s, The NBA, The ACLU, Blue Cross Blue Shield, The Federal Reserve Bank, The Nelson- Atkins Museum of Art, and more. Karen is an alumnus of the Hyper Island Business Transformation course in Stockholm, Sweden, and a recipient of the Dwight Conquergood award for ethnographic research at Performance Studies International in London. She has taught her approach to students at Penn State, Juilliard, Chapman University, University of Michigan, Kansas State University, and the National University of Singapore School of Design. She’s presented at SXSW Interactive in Austin (2018 and 2022), DesignUp in Bangalore (2019), HOW Design Live in Chicago (2019), and the 4As Stratfest in NYC (2019, 2021, and 2023). Her TEDx talk on Unconditional Welcome has received over 2M views.   ABOUT MAKING BUSINESS ART  Making Business Art is a podcast for curious people where we explore how to make our work more meaningful and enchanting. We draw lessons and inspiration from entrepreneurs, designers, scientists, creative leaders and artists about ​making business and its offerings a source of inspiration and connection for ourselves, our teams, and the people we serve. This podcast is the creation of and hosted by me, Ezequiel Williams. I work as an innovation strategist and facilitator who helps brave leaders and teams co-create new ways to win over and keep customers and talent. Join me in deep conversations about creating powerful connections with the people we serve, while making art out of our business and life.   Instagram: @MakingBusinessArt

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  6. ٨ أبريل

    #030 Rewriting the Story of Business & HR with Dart Lindsley

    What if instead of thinking of you as an employee, your boss and workplace treated you like a valued customer? My guest and HR transformation expert, Dart Lindsley, knows that industrial-age management practices are not working. He champions a new approach to how we design our work in organizations by treating work as a product that every organization builds and sells to their employees. Dart believes that by treating work as a product and employees as customers, organizations can build and deliver work that makes employees feel alive while delivering better results for all stakeholders.  In this conversation Dart and I had a wide-ranging discussion that includes his re-frame of work as product, how this approach opens new possibilities and benefits for people and organizations, the problem with the “working dead,” lessons learned from over 25 years of working in people operations functions at Cisco Systems and Google, his background as a student of literature and how he applies what he learned from literature and writing to his corporate roles, and more. Dart thinks deeply about the world of work and how to bring more humanity and satisfaction to our work life and beyond.  *A special thank you to Karen Faith for her voicework and creative contribution to this episode.   ABOUT OUR GUEST  Dart Lindsley is the CEO and Co-founder of the work experience design firm 11fold. Previously he led  Global Process Excellence for People Operations at Google, and HR Transformation at Cisco Systems. With a unique background spanning two decades in literary arts and business architecture, he is the author of the Harvard Business Review article "Reimagining Work as Product" and host of the "Work for Humans" podcast. In his work, Dart argues that work is a product to which employees subscribe, so all companies are multi-sided with employees forming one side.    ABOUT MAKING BUSINESS ART  Making Business Art is a podcast for curious people where we explore how to make our work more meaningful and enchanting. We draw lessons and inspiration from entrepreneurs, designers, scientists, creative leaders and artists about ​making business and its offerings a source of inspiration and connection for ourselves, our teams, and the people we serve. This podcast is the creation of and hosted by me, Ezequiel Williams. I work as an innovation strategist and facilitator who helps brave leaders and teams co-create new ways to win over and keep customers and talent. Join me in deep conversations about creating powerful connections with the people we serve, while making art out of our business and life.

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  7. ٦ مارس

    #029 Making Learning Stick in Organizations with Mark Boccia

    Most of us have sat through a mandatory class, training, or presentation at work that was pretty terrible. Worse yet, we probably felt like a hostage waiting to escape. Going through this type of experience hinders our individual ability to learn and causes teams to struggle to adopt new skills and ways of working.  Fortunately, my guest and global learning leader for Amazon, Mark Boccia, is dedicated to designing learning experiences that engage people and make learning stick. Mark balances pragmatism and business acumen with a human-centric lens to create educational programs that connect with people’s heads and hearts.  In this conversation Mark and I discuss his approach to making learning effective, insights on creating memorable learning experiences, the importance of empathy and storytelling, and pragmatic advice on being clear on business priorities, managing stakeholder relationships, and overcoming organizational barriers.    ABOUT OUR GUEST  Mark Boccia is a visionary Senior Learning and Development Leader who garners the highest engagement across all levels of the workforce. He has held senior leadership roles at global marquee brands including Marriot, Royal Caribbean, and Amazon.   Throughout his career, Mark has been sought out based on his success as an intuitive partner and internal consultant. He is adept at 1:1 leadership conversations that translate strategic objectives into learning solutions for complex business issues and opportunities. As a cross-functional leader, Mark has cultivated and built trusting relationships and invested in frontline employees to C-level executives for immediate and long-term results.   Mark is recognized for maintaining expertise and performance as a coach and mentor.

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  8. ٦ فبراير

    #028 Choreographing Work: Lessons from Dance with Renatus Hoogenraad

    Ever heard the idiom “It takes two to tango”? For service design facilitator and executive coach, Renatus Hoogenraad, the spirit behind this idiom has a more literal meaning. As a former professional ballet dancer and someone trained in applied improvisation, Renatus pays special attention to how we show up and use our bodies at work. He thinks of work as an ongoing choreography where a form of dance is happening in the interactions among team members.   Renatus’ perspective is a refreshing counterbalance to what many of us have been trained to do at school and work: live in our heads. We are led to believe that relying on our intellect will help us succeed while downplaying intuition, emotion, and relational skills that are key to achieving meaningful breakthroughs in any domain. If you look into the lives of legendary innovators, you will find that their breakthroughs were not solely a byproduct of thinking, but that other human faculties were key to their achievements.   In this episode Renatus and I explore his approach to being more embodied at work, how to unlock better creative collaboration through greater embodied awareness, and how he applies learnings from his previous life as a professional ballet dancer to helping people be more connected and in sync at work.  I hope this conversation inspires you to explore what being more embodied at work is like for you, and sense into what transformation you may be able to unlock for yourself and how you relate with others.  *A special thanks to Karen Faith for her creativity and voicework in this episode.   ABOUT OUR GUEST  Renatus Hoogenraad, formerly active in the world of Performing Arts, now enjoys helping organizations develop the human-centric aspects of "working better together," creating a culture that people care for. Specializing in service innovation facilitation, combined with coaching, emotional intelligence, and leadership training, he finds fulfillment in witnessing people become world-class facilitators of co-creative work processes.   He is passionate about developing authentic and charismatic people and teams at all levels who use human-centric work approaches for the benefit of their organizations and their lives.   Born and raised in the Netherlands, Renatus speaks English, French, Dutch, and enough German to order a beer. He studied Business Administration and Performing Arts and is an accredited Coach.  Learn more about Renatu’s work at Sparks Sàrl.   https://www.sparks.ch/   ABOUT MAKING BUSINESS ART  Making Business Art is a podcast for curious people where we explore how to make our work more meaningful and enchanting for ourselves and the people we serve. We draw lessons and inspiration from entrepreneurs, designers, scientists, creative leaders and artists about creating remarkable experiences that light up our customers and our teams.  This podcast is the creation of and hosted by me, Ezequiel Williams. I am an entrepreneur, innovation strategist, facilitator, and business designer. I help leaders and teams see their challenges differently and find ways to deliver value that are more desirable and satisfying for the people they serve. I am very curious and love to learn about how things work, what makes people tick, and how to create more joy in the world.  Instagram: @MakingBusinessArt

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Making Business Art is a podcast for curious people where we explore how to make our work more meaningful and enchanting for ourselves and the people we serve. We draw lessons and inspiration from entrepreneurs, designers, scientists, creative leaders and artists about creating remarkable experiences that light up our customers and our teams.