9 episodes

Dr. Amar Shah, Chief Quality Officer at East London NHS Foundation Trust (ELFT), and Pedro Delgado, Vice President at the Institute for Healthcare Improvement (IHI), discuss the lessons learnt during ten years of Quality Improvement (QI) at ELFT, and talk to experts, thought leaders and frontline practitioners about what is next for QI in health and care.

Watch the full series of ’10 Conversations for 10 Years’ at:
https://www.youtube.com/playlist?list=PLiUDY5LyUd-pmLpzuTyiM0HziIKsI2nF3

Quality Improvement @ ELFT: 10 Conversations for 10 Years ELFTQI

    • Health & Fitness

Dr. Amar Shah, Chief Quality Officer at East London NHS Foundation Trust (ELFT), and Pedro Delgado, Vice President at the Institute for Healthcare Improvement (IHI), discuss the lessons learnt during ten years of Quality Improvement (QI) at ELFT, and talk to experts, thought leaders and frontline practitioners about what is next for QI in health and care.

Watch the full series of ’10 Conversations for 10 Years’ at:
https://www.youtube.com/playlist?list=PLiUDY5LyUd-pmLpzuTyiM0HziIKsI2nF3

    Ep9 Future of Healthcare Improvement

    Ep9 Future of Healthcare Improvement

    Explore the future of healthcare improvement with Dr Kedar Mate, CEO and President of the Institute for Healthcare Improvement.  
    Reflect on the evolution in the way we have practised improvement over the past 100 years, from Codman’s ‘Minimum Standard’, through the co-evolution of evidence-based medicine and iterative cycles of change, to an era of collaborative improvement.  
    Looking ahead, what advice does Kedar have for the global community of improvers in health and care, and where does he believe improvers should be applying their effort?
    Examine the competencies leaders of the future will be required to demonstrate and consider how a digitally enabled environment will impact on the future of health creation and healthcare improvement.
    Join Dr Amar Shah, Chief Quality Officer at ELFT, and Pedro Delgado, Vice President at the Institute for Healthcare Improvement in conversation with Dr Kedar Mate.   
    Watch all of our ‘10 Conversations for 10 Years’ series, celebrating 10 years of Quality Improvement at East London NHS Foundation Trust.
    Watch all of our ‘10 conversations for 10 years’ series, celebrating 10 years of Quality Improvement at East London NHS Foundation Trust on YouTube.
    Visit our website to learn more:  https://qi.elft.nhs.uk

    • 30 min
    Ep8 The future of improvement science

    Ep8 The future of improvement science

    Explore how we see Quality Improvement as a science developing in future.  Join a discussion hosted by Dr Amar Shah, Chief Quality Officer at East London NHS Foundation Trust (ELFT), and Pedro Delgado, Vice President at the Institute for Healthcare Improvement (IHI), featuring Pierre Barker, Chief Scientific Officer at the IHI, and Peter Margolis, Co-Director of the James M. Anderson Centre for Health Systems Excellence at Cincinnati Children’s Hospital.
    We delve in to why we describe Quality Improvement as a science, and consider how we take that science, and design Quality Improvement in a way that gives us the best possible chance of success.
    Discover what we can do to strengthen the scientific rigour with which we apply Quality Improvement.  We discuss how to support people who do not naturally see themselves as scientists to adopt this curiosity and method of thinking about making change.
    In the spirit of improvement, our speakers share their predictions for the future of the field of improvement science.  How might AI impact on the science of improvement?
    Watch all of our ‘10 conversations for 10 years’ series, celebrating 10 years of Quality Improvement at East London NHS Foundation Trust on YouTube.
    Visit our website to learn more:  https://qi.elft.nhs.uk

    • 35 min
    Ep7 Improving across a whole system

    Ep7 Improving across a whole system

    Discover how we can take Quality Improvement outside of healthcare, and support partner organisations to adopt an improvement approach.  Join a discussion featuring Dr Amar Shah, Chief Quality Officer at ELFT, and Professor Jason Leitch, National Clinical Director in the Scottish Government, as they explore the topic of improving across a whole system.
    Professor Jason Leitch has led Scotland's multi-year improvement journey, including the application of improvement far beyond the boundaries of healthcare delivery.  Draw on his experience as he shares examples and stories from other sectors that are already partnering with healthcare organisations to improve outcomes.
    Explore how to make the method and tools of improvement accessible to people and enable them to apply them in their own setting.  We share some simple tips that are applicable to improvement practice anywhere in the world.
    Watch all of our ‘10 conversations for 10 years’ series, celebrating 10 years of Quality Improvement at East London NHS Foundation Trust on YouTube.
    Visit our website to learn more:  https://qi.elft.nhs.uk

    • 31 min
    Ep6 Improvement Capability and Capacity

    Ep6 Improvement Capability and Capacity

    Discover how improvement capacity and capability can support an organisation’s journey to embed quality improvement.  Consider the distinction between capacity and capability, and the significance of this when developing an improvement strategy.
    Delve into the concept of ‘dosing’ the science of improvement differentially based on the needs of people in their role in an organisation’s improvement journey.  
    Explore the aspects of improvement capability that are most helpful in creating a culture of continuous improvement.  How has ELFT’s approach evolved over time?
    Dr Amar Shah, Chief Quality Officer at ELFT, and Pedro Delgado, Vice President at the Institute for Healthcare Improvement host a conversation with Dr Bob Lloyd, Vice President at the Institute for Healthcare Improvement.  Bob has led the IHI’s work on capacity and capability building around the world.
    Watch all of our ‘10 conversations for 10 years’ series, celebrating 10 years of Quality Improvement at East London NHS Foundation Trust on YouTube.
    Visit our website to learn more:  https://qi.elft.nhs.uk

    • 30 min
    Ep5 Environments where people can thrive

    Ep5 Environments where people can thrive

    Explore how healthcare organisations can best support their staff by creating environments where people can thrive at work.  Join a conversation co-hosted by Dr Amar Shah, Chief Quality Officer at ELFT, and Pedro Delgado from the Institute of Healthcare Improvement (IHI), with their guest Steve Swensen, a senior fellow at the IHI and Emeritus Professor at the Mayo Clinic.
    Discover the relationship between kindness as a concept and improvement as a method for solving problems and consider how we can systematise kindness in organisations.  Delve into the benefits of creating work environments where people can thrive as we examine evidence and good practice for creating joyful places of work.
    Uncover the transition in the relationship between caregiver and care receiver towards one that is about co-production of health. How can this organisational democracy and collaboration benefit not only the health of staff, but also population health?
    Watch all of our ‘10 conversations for 10 years’ series, celebrating 10 years of Quality Improvement at East London NHS Foundation Trust on YouTube.
    Visit our website to learn more:  https://qi.elft.nhs.uk

    • 35 min
    Ep4 Leadership for Improvement

    Ep4 Leadership for Improvement

    What are the key challenges for leaders in health and care today, and how can improvement be helpful in tackling these?  Discover how high impact leadership behaviours can support system-wide improvement.  
    Explore the behaviours healthcare leaders need to demonstrate to lead in today’s world, as we delve into what is required to lead in a way that cultivates a culture of continuous improvement.
    Consider how leaders can create an environment where people have the time to deliver transformation and improvement and learn what embedding improvement means in terms of how an organisation functions
    Join a discussion featuring Hugh McCaughey, formerly National Director of Improvement at NHS England, co-hosted by Dr Amar Shah, Chief Quality Officer at East London NHS Foundation Trust, and Pedro Delgado, Vice President at the Institute for Healthcare Improvement.
    Watch all of our ‘10 conversations for 10 years’ series, celebrating 10 years of Quality Improvement at East London NHS Foundation Trust on YouTube.
    Visit our website to learn more:  https://qi.elft.nhs.uk

    • 35 min

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