TIQUE Talks

Robin Bradley and Jennifer Jacob

Welcome to TIQUE Talks Podcast - a live-workshop style travel business podcast packed with actionable step-by-step tips that are helping hundreds of travel advisors redefine success, grow their bottom line, and find balance in their business. Join us, Florida-based business partners Robin Bradley and Jennifer Jacob, for value-packed, hilarious conversations and impactful interviews with other industry leaders. With every episode, our mission is to empower you with information, expand what you think is possible for your travel business, and hopefully make you laugh along the way! We are honest, open, and above all, human. We are committed to learning right alongside of you so that we can all find more balance, joy, and peace while pursuing those big, scary business goals. Whether you are brand new to the industry, have a side-hustle, or you are growing a travel booking empire, this is the show for you. Join us for new episodes every Tuesday!

  1. 1일 전

    152. The Legalities Of Selling With AI with Paige Griffith

    Paige Griffith, small business attorney and founder of The Legal Paige, is back! This time she’s tackling the hot topic of AI in the travel industry and discussing what's legally safe vs. what could flat-out land you in hot water if you’re not careful. You’ll hear how the FTC and U.S. Copyright Office are already cracking down on AI generated content, and the key disclaimers and contract clauses that actually protect your business when AI shows up in proposals, itineraries, or marketing. Paige also shares why ChatGPT contracts are a recipe for disaster, how one careless copy-paste could put client confidentiality at risk, and the ethical line between using AI as an efficiency tool or passing it off as your own expertise. AI isn’t going anywhere, so hit play and make sure it’s helping your business, not putting it at risk.   About Paige Griffith: Paige is the Founder & CEO of The Legal Paige; Small Business Attorney & Advocate. Paige is a dedicated attorney and entrepreneur, passionately committed to empowering small business owners—especially creatives—with the legal tools and knowledge they need to build sustainable, legitimate, and peace-of-mind businesses. She founded The Legal Paige in 2018 after balancing law school with running a photography business, recognizing firsthand the legal uncertainties creative professionals often face.  With more than nine years of legal practice, Paige has built The Legal Paige into a leading legal education platform and contract template shop serving thousands of clients.   Paige’s approach combines legal expertise with accessibility. She is known for breaking down complex legal topics into clear, digestible advice through her blog, podcast, YouTube channel, and speaking engagements. She’s deeply invested in helping business owners not just avoid risk, but actually feel confident about their legal choices.   thelegalpaige.com     Today we will cover:  (05:25) Legal red flags: transparency, accuracy, and what the Copyright Office has already ruled  (07:55) FTC guidelines and why advisors need to disclose AI use  (13:10) Confidentiality concerns; why you should never paste client data into AI tools  (20:15) Contracts & agreements; why AI generated contracts are generic, risky, and often unenforceable  (28:20) AI in day-to-day client communications: emails, proposals, and when disclaimers matter  (32:45) Copyright issues with AI generated copy and images  (36:30) How AI is changing the way we think  (44:50) Using AI as a helper vs. charging premium fees for AI generated work  (46:30) How to raise prices ethically while using AI  (52:10) Tiered packages, pick-your-brain sessions, and using AI for entry level offers     Contracts for Travel Advisors: https://thelegalpaige.com/collections/industry-travel-advisor?aff=143&utm_source=Podcast+Episode+152&utm_medium=Podcast+Shownotes&utm_campaign=Legal+Paige+Link             JOIN THE NICHE COMMUNITY   VISIT THE TEMPLATE SHOP   EXPLORE THE PROGRAMS   FOLLOW ALONG ON INSTAGRAM @TiqueHQ         Thanks to Our Tique Talks Sponsors:  Moxie & Fourth - Grab The DIY Demo Bundle HERE!

    57분
  2. 9월 23일

    150. What Every Advisor Needs To Know About Protecting Client Data with Kacie Darden

    TIQUE’S BIRTHDAY SALE IS LIVE!  Sept. 22nd-26th | Get 15% Off!   One hacked email could cost your business six figures (seriously!). Kacie Darden of Blue Pineapple Travel joins this episode to talk about cybersecurity in a way that actually makes sense for advisors. She explains why PCI compliance is a must, why investing in a paid VPN is worth every penny, and how cybersecurity insurance could be the thing that saves your business from a financial nightmare. She also shares tips on building stronger passwords, spotting phishing scams, and putting simple processes in place to protect your clients and your reputation. If the word “cybersecurity” usually makes your eyes glaze over, don’t worry, this conversation will change that. Tune in for relatable advice and easy steps you can put into action right away!   About Kacie Darden: Kacie is an avid traveler and the passionate owner of her Marietta-based travel agency. With journeys to more than 60 countries across six continents (and Australia next on the list!), her love of exploration fuels everything she does. Whether she’s discovering a brand-new destination or finding fresh perspectives in a familiar place, Kacie brings that same curiosity and expertise to the experiences she curates for her clients.  She loves sharing the world with her husband, identical twin boys, and extended family and friends — proving that travel is as much about connection as it is about adventure. With her blend of industry experience, personal passion, and sharp business insight, Kacie transforms travel dreams into memories that last a lifetime.     bluepineappletravel.com     Today we will cover:  (02:30) Meet Kacie: from ecologist to travel agency owner  (05:20) Blue Pineapple Travel’s 2.0 brick-and-mortar office  (08:00) Why cybersecurity matters for every advisor  (15:30) Understanding PCI compliance and VPNs  (21:45) Cybersecurity insurance  (32:00) Creating strong passwords; password manager recommendations  (37:00) How to recognize phishing scams before it’s too late     Download the Sales Call Quide: http://tiquehq.com/sales-call?utm_source=Podcast+Episode+148&utm_medium=Podcast+Episode+148&utm_campaign=Sales+Call+Scripts             JOIN THE NICHE COMMUNITY   VISIT THE TEMPLATE SHOP   EXPLORE THE PROGRAMS   FOLLOW ALONG ON INSTAGRAM @TiqueHQ         Thanks to Our Tique Talks Sponsors:  Moxie & Fourth - Grab The DIY Demo Bundle HERE!

    41분
  3. 9월 16일

    148. How A Hotel Prepares for Your Client with Candice Berger

    Mark Your Calendars for TIQUE’S BIRTHDAY SALE!  Sept. 22nd-26th | Get 15% Off!   Boutique hotels may look effortless on the outside, but behind the scenes they run on strategy, teamwork, and a relentless eye for detail. In this episode, Jennifer chats with Candice Berger, Director of Marketing at Voile D’or, who represents two of the industry’s remarkable hidden gems: Maison Hudson in New York and Maison Vi Laroi in Paris. Candice pulls back the curtain on what it truly takes to wow guests: from personalizing every stay and safeguarding client confidentiality to the nonstop hustle most people never see. You’ll learn why crystal-clear communication between advisors and hoteliers matters, how honesty sets the tone for unforgettable experiences, and why heartfelt service always beats cookie-cutter luxury. If you’ve ever wanted an insider’s look at how hotels craft stays that turn into stories, this episode has the secrets!   About Candice Berger: Candice, a Taurus from the French Riviera, is based in Cannes and has spent the past 20 years in luxury hospitality crafting experiences where the smallest detail creates the biggest memory. Guided by her motto, “good is never enough,” she brings both passion and precision to everything she does. A proud mother to her two-and-a-half-year-old son, Andreas, and caretaker of a 14-year-old pug who still rules the house, Candice thrives on obsessing over details, thinking outside the box, and transforming stays into stories that guests take home. Today, she shares how teamwork and a creative mindset shape truly unforgettable moments.     Today we will cover:  (02:15) Candice’s journey Into luxury hospitality  (06:10) The dynamic world of boutique hotels and luxury travel  (08:40) Personalizing guest experiences for lasting memories  (13:55) Why travel advisors are essential partners for hoteliers  (21:45) Redefining VIP service: treating every guest like a VIP  (25:50) Creative approaches to tailored guest stays  (32:55) The hidden labor and “good war” behind flawless hospitality  (37:50) Service recovery: turning challenges into loyalty-building moments  (43:45) Post-stay connections and guest reflections     Download the Sales Call Quide: http://tiquehq.com/sales-call?utm_source=Podcast+Episode+148&utm_medium=Podcast+Episode+148&utm_campaign=Sales+Call+Scripts             JOIN THE NICHE COMMUNITY   VISIT THE TEMPLATE SHOP   EXPLORE THE PROGRAMS   FOLLOW ALONG ON INSTAGRAM @TiqueHQ         Thanks to Our Tique Talks Sponsors:  Moxie & Fourth - Grab The DIY Demo Bundle HERE!

    48분
  4. 9월 9일

    146. Turning Theme Park Travel Into A Luxury Experience with Lauren Quirk

    Get ready for a fun and inspiring conversation with Lauren Quirk, Founder of Travel With Character®! Lauren is proof that theme park travel can be just as chic, seamless, and story-driven as a luxury FIT trip. From hand-picking resorts and tickets to crafting VIP tours and personalized itineraries, she and her team sprinkle creativity, precision, and a little magic into every detail. With her bubbly personality and entertainment background, Lauren shares how she went from Broadway stages to building a thriving agency. She talks about why she recently transitioned from independent contractors to an employee model, why charging planning fees is a must, and how she blends personality-packed social media with polished systems to create unforgettable client experiences. Ready to see theme park travel in a whole new light? This episode is packed with ideas, laughs, and a dose of Lauren’s contagious enthusiasm.   About Lauren Quirk: Lauren is the Founder of Travel With Character®, a backstage production team for designing luxury family vacations. Over the past six years she has assembled a small team of creative women who guide today's discerning travelers who value personalized and attentive service over DIY booking methods. Lauren's education and background are in the performing arts, with a history on the off-Broadway stages of New York, and LA productions like "Grease Live! On Fox", and Comedy Central sketches. She now translates this creativity and storytelling into her travel business, crafting unique experiences for every client, helping them to embrace their own "main character energy." Lauren's innovative approach to travel industry marketing has not gone unnoticed. She has been a Travel Weekly Gold Magellan award recipient and a finalist in TravelAge West's Trendsetter Awards, celebrating her social media content. Her unique marketing signature includes creating comedic musical pieces related to travel, engaging audiences and inviting them into a world of exploration and enjoyment.   @travelwithcharacter  travelwithcharacter.com     Today we will cover:  (03:00) The story behind Travel With Character® and Lauren’s journey from Broadway to travel  (06:45) Why Lauren transitioned from independent contractors to employees for stronger brand consistency  (12:20) Best tools and software for planning Disney and theme park vacations  (18:45) Charging planning fees and demonstrating the value of professional expertise  (23:35) Offering concierge-level Disney services including Lightning Lanes and dining reservations  (28:35) Streamlining workflows to deliver a polished and seamless client experience  (31:45) How to collect client testimonials and Google reviews that build trust  (41:05) Expanding from theme park travel to international destinations  (44:50) Creating engaging social media content with musical parodies for marketing  (47:15) Lauren’s top advice for travel advisors: confidence, systems, and preparation           JOIN THE NICHE COMMUNITY   VISIT THE TEMPLATE SHOP   EXPLORE THE PROGRAMS   FOLLOW ALONG ON INSTAGRAM @TiqueHQ         Thanks to Our Tique Talks Sponsors: Moxie & Fourth - Get $30 off the List Launch Kit with code PODCAST

    50분
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소개

Welcome to TIQUE Talks Podcast - a live-workshop style travel business podcast packed with actionable step-by-step tips that are helping hundreds of travel advisors redefine success, grow their bottom line, and find balance in their business. Join us, Florida-based business partners Robin Bradley and Jennifer Jacob, for value-packed, hilarious conversations and impactful interviews with other industry leaders. With every episode, our mission is to empower you with information, expand what you think is possible for your travel business, and hopefully make you laugh along the way! We are honest, open, and above all, human. We are committed to learning right alongside of you so that we can all find more balance, joy, and peace while pursuing those big, scary business goals. Whether you are brand new to the industry, have a side-hustle, or you are growing a travel booking empire, this is the show for you. Join us for new episodes every Tuesday!

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