18iT Presents

18iT Presents ...
18iT Presents

Hello and Welcome, We run a couple of podcast series which are jammed-packed with insights and hidden gems which we think you will love. We also enjoy reading your thoughts, comments and feedback, so do get involved. like, comment and share with others as well. We live our values of doing IT differently with a cup of tea and some Rock n Roll. - We also drink coffee and listen to other music too Reach out and connect with us. Why not comment, like and share what we do as we look to help support as many people and businesses as possible. We even have a Voice link HERE - https://anchor.fm/u

  1. Shootin' the Breeze with MSPs - Chris Pottrell

    JUL 8

    Shootin' the Breeze with MSPs - Chris Pottrell

    Summary In this episode of Shootin' the Breeze with MSPs, Paul Croker interviews Chris Pottrell, the Managing Director of Nebula IT. They discuss topics such as AI, IT strategy, and the importance of cybersecurity in growing a business. Chris shares his journey in the MSP industry and emphasizes the value of IT communities and peer groups. The conversation concludes with Chris recommending the song 'Unfinished Sympathy' by Massive Attack for the podcast's Spotify playlist. Takeaways AI can be used to strengthen a business's offering and improve efficiency, particularly in the areas of automation and security. IT strategy should go beyond offering IT support and focus on delivering value and results to customers. Building a strong team and aligning them with the company's vision and values is crucial for success. IT communities and peer groups provide valuable support, knowledge sharing, and networking opportunities for MSPs. Cybersecurity should be a top priority for businesses, and compliance with standards like Cyber Essentials is essential. The journey of an MSP involves constant learning, adaptation, and planning for growth and future challenges.   Chapters 00:00 Introduction and Background 01:56 Preparing Clients for AI 04:16 The Role of AI in Security 08:19 Building a Strong Team and Company Culture 13:19 The Evolution of IT Strategy 21:20 Future Plans and Growth Opportunities 24:07 The Importance of Cybersecurity 27:21 The Value of IT Communities 29:04 Adding a Track to the Spotify Playlist

    31 min

About

Hello and Welcome, We run a couple of podcast series which are jammed-packed with insights and hidden gems which we think you will love. We also enjoy reading your thoughts, comments and feedback, so do get involved. like, comment and share with others as well. We live our values of doing IT differently with a cup of tea and some Rock n Roll. - We also drink coffee and listen to other music too Reach out and connect with us. Why not comment, like and share what we do as we look to help support as many people and businesses as possible. We even have a Voice link HERE - https://anchor.fm/u

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