As the Drum Turns

SRM Concrete
  • 4,8 (20)
  • ADMINISTRAÇÃO
  • SEMANAL

How a backyard dream turned into a ready-mix business. Each week, join Jeff Hollingshead, CEO of SRM Concrete, as he shares stories of values, hard work, and SRM's commitment to service.

  1. HÁ 1 DIA

    314: Continually Creating Value

    In this episode of As the Drum Turns, Jeff & Tim cover the third service principle from The Fred Factor by Mark Sanborn and discuss how we can create value in everyday interactions with our customers.

    17min

  2. 27 DE FEV.

    313: Success is Built on Relationships

    In this episode of As the Drum Turns, Jeff & Lora continue covering The Fred Factor by Mark Sanborn and discuss the importance of relationships with customers and how it is essential for quality service.

    21min

  3. 20 DE FEV.

    312: Everyone Makes a Difference

    In this episode of As the Drum Turns, Jeff & Lora begin covering The Fred Factor by Mark Sanborn and how everyone at SRM– from operators and dispatchers to mechanics and loader operators can make a difference for our customers.

    25min

  4. 13 DE FEV.

    311: Root Cause Analysis

    In this episode of As the Drum Turns, Jeff & Lora recap the 2026 Leadership Conference in Nashville, Tennessee, discuss this year's main focus of SERVICE and how we reach the root of problems instead of constantly correcting the same issues.

    20min

  5. 13 DE FEV.

    310: Pick Something, Fix Something

    In this episode of As the Drum Turns, Jeff & Lora discuss the excitement of SRM's upcoming leadership conference, provide their Super Bowl predictions, and cover the great returns of doing more than you're asked to do.

    18min

  6. 30 DE JAN.

    309: Hire Them Right, Train Them Right, Treat Them Right

    In this episode of As the Drum Turns, Jeff & Lora discuss new developments in our training program and how consistency in the way we hire, train, and retain is crucial for longevity.

    14min

  7. 23 DE JAN.

    308: Get in the Arena

    In this episode of As the Drum Turns, Jeff & Lora talk about the risk and reward of "getting in the arena" and how our company was built by leaving it all on the field every day.

    17min

  8. 16 DE JAN.

    307: More Than Words

    In this episode of As the Drum Turns, Jeff and Lora announce the opening of a new plant in Georgia, named a new GM, and discuss why the way we communicate matters more than the words spoken.

    16min
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Sobre

How a backyard dream turned into a ready-mix business. Each week, join Jeff Hollingshead, CEO of SRM Concrete, as he shares stories of values, hard work, and SRM's commitment to service.

Informações

  • Criado por
    SRM Concrete
  • Anos de atividade
    2022 - 2026
  • Episódios
    314
  • Classificação
    Livre
  • Copyright
    © 2026 As the Drum Turns
  • Site do podcast
    As the Drum Turns

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