435. Navigating Complexity: AI in Freight Forwarding

In this episode, host Michael Marchuk sits down with Chris Condon, the founder and CEO of Aircon, to discuss the revolutionary impact of AI on the logistics industry. Chris, an industry veteran, shares his journey from traditional logistics to innovative AI-driven solutions, highlighting the synergy between artificial intelligence and global supply chains. They explore the intricacies of modernizing logistics, the challenges and opportunities presented by AI, and what the future holds for freight forwarding. Key topics include AI adoption barriers, the role of machine learning, the value of predictive analytics, and the evolving landscape of global air freight. Don't miss this insightful conversation on the future of logistics!

Here's what we discussed with Chris:

-Maximizing Capacity and Predictive Analytics

-Cultural Barriers and AI Integration

-AI in Quoting and Booking

-AI's Role in Customer Relationships and Cost Efficiency

-Challenges in Air Freight Visibility

-AI and Digital Twins in Logistics

-Global Data Challenges and AI Predictions

-Future Disruptions in Logistics

-Revising Roles for Better Customer Service

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