60-second Retail BDO USA

With 80% of eCommerce CFO’s reporting increased profits over the last 12 months in the 2024 Retail CFO Outlook Survey, what strategies are they leaning into to drive these results? What tactics are e-tailers employing to counter the negative effects the rise in returns has on their bottom line? And what role does AI play in e-tailer’s cost optimization strategies as they strive to continue the momentum?

Tune in to this episode of 60-second Retail, where Michael Rosenthal, eCommerce Implementation Manager at BDO USA, answers these important questions, laying out some of the key lessons learned from the eCommerce segment’s soaring success.

Keep your finger on the pulse of the retail industry.

Talent shortage was a major concern for many retail CFOs in 2023. This year, however, many retailers no longer view this as a threat to their business, with 48% citing this as less of a risk in the 2024 Retail CFO Outlook Survey.

So then, where have retailer’s workforce concerns shifted? What critical competencies should they seek in hiring to deliver a worldclass customer experience? And what does a successful training program look like if your employees time is largely dedicated to being on the floor?

In this episode of 60-second Retail, Ross Forman, Managing Director of Strategy & Innovation in the Management Consulting practice at BDO USA, answers these key questions and lays out some of the fundamentals when building a successful human capital management strategy.

Keep your finger on the pulse of the retail industry.

Almost half of retail CFOs in the 2024 Retail CFO Outlook Survey said they are building a proprietary generative AI platform this year - more than any other industry surveyed. So, why are retailers taking the lead on AI implementation? What risks should be top of mind as they look to deploy this cutting-edge technology?

Tune into this episode of 60-second Retail, to hear Kirstie Tiernan, Principal - Data & AI at BDO Digital USA, explain why AI is taking off in retail and provide some advice on how to get your company started on the AI journey if you haven’t yet.

Get the insights you need to succeed with AI.

With over half of retailers surveyed planning to deploy scenario modeling software this year, the technology is quickly becoming “table-stakes” for the industry. So, what might be holding some retailers back? Is there a key ingredient to success? And what role, if any, does AI play in driving efficiencies in the operations center?

To find out, tune into this episode of our 60-second Retail podcast, where R.J. Romano, Managing Director, Management Consulting & Supply Chain Advisory Leader at BDO USA, joins us in our continued discussion of the 2024 Retail CFO Outlook Survey results.

Get the insights you need to succeed with scenario modeling.

While spending over the holiday season was higher than expected, all signs point to consumers tightening their wallets. With this trend underway, what challenges can the industry expect to face in the year ahead? Can retailers successfully raise prices even though consumers are actively seeking out deals and discounts? And what can retailers do to stay resilient in 2024?

Tune into this episode of our 60-second Retail podcast, as David Berliner, Partner & National Leader of Business Restructuring at BDO USA, answers these important questions for us as we continue our discussion of the key findings in the 2024 Retail CFO Outlook Survey.

Don’t miss this episode!

Haven’t had a chance to read the 2024 Retail CFO Outlook Survey yet? The next few episodes of our 60-second Retail podcast are dedicated to reviewing some of the most important findings coming out of this annual report that can help sharpen your strategic edge.

In this episode we examine what might be causing the gap between where retailers expected to be, compared to where they are on the thriving spectrum, and what can be done to close this gap. We also reveal some ways retailers can fortify their business’s financial health in the year ahead.

Don’t miss this episode!