66 episodes

Ad Victoriam is a Salesforce® and MuleSoft® Partner that provides multi-cloud consulting services, from strategy to implementation. Our nimble team of certified professionals across the United States accelerates businesses by simplifying complex problems through cloud and data expertise. As a Certified B Corp, we balance purpose with profits and have made a strong commitment to the community. Learn more at www.AdVic.com. Visit our podcast homepage here: https://www.advictoriamsolutions.com/resources/podcast/.

Ad Victoriam Salesforce Simplified Ad Victoriam Salesforce Simplified

    • Technology
    • 4.6 • 9 Ratings

Ad Victoriam is a Salesforce® and MuleSoft® Partner that provides multi-cloud consulting services, from strategy to implementation. Our nimble team of certified professionals across the United States accelerates businesses by simplifying complex problems through cloud and data expertise. As a Certified B Corp, we balance purpose with profits and have made a strong commitment to the community. Learn more at www.AdVic.com. Visit our podcast homepage here: https://www.advictoriamsolutions.com/resources/podcast/.

    How AI Intesects with Customer Experience

    How AI Intesects with Customer Experience

    Episode Notes:

    On this episode of “Salesforce Simplified,” we speak with Nick Glimsdahl, who is a Senior Account Executive at VDS, a company that specializes in improving contact center operations through a strategic, personalized, and consultative approach. He's also the host of his own podcast, Press 1 For Nick, and is a featured contributor for ICMI, a company that works with contact centers to accomplish desired outcomes and prepare them for the future.

    Nick’s Links:

    Nick on LinkedIn:
    https://tinyurl.com/25teykjr

    VDS: 
    https://www.govds.com/

    ICMI: 
    https://www.icmi.com/

    Press 1 For Nick Podcast: 
    https://press1fornick.com/

    • 23 min
    Crunching Numbers: The ROI of Salesforce Adoption

    Crunching Numbers: The ROI of Salesforce Adoption

    Episode Notes and Resources:

    On this episode of Salesforce Simplified, we’re talking about Salesforce ROI with Josh Eich, formerly with Salesforce in an Enterprise Sales role, and currently Senior VP and Head of Enterprise Sales at Ironclad.

    Josh Eich on LinkedIn:
    https://tinyurl.com/4e3bcjwp

    Ironclad:
    https://tinyurl.com/56uk6f8p

    • 27 min
    Highlights from the Salesforce Summer '24 Release

    Highlights from the Salesforce Summer '24 Release

    Episode Notes/Resources:

    In this episode of Ad Victoriam's Salesforce Simplified we’re talking with Salesforce Ben’s Technical Content Director Christine Marshall about some of her favorite new features inside Salesforce’s Summer ‘24 Release. 

    In addition to her Salesforce Ben duties, Christine is an 11x Salesforce-Certified Evangelist, a Salesforce Admin Group leader, and has been named - several times - as a Salesforce MVP.

    Christine Marshall on LinkedIn: 
    https://bit.ly/3UI8jjK

    Salesforce Ben: 

    https://www.salesforceben.com/


    Bristol Salesforce Admin User Group: 
    http://bit.ly/3NZi62W

    Salesforce Summer ‘24 Release Notes:
    https://tinyurl.com/2cur2x8x

    Christine's Salesforce Ben Article - 15 Hottest Salesforce Summer ’24 Features For Admins:
    https://tinyurl.com/ywz9zfum

    • 12 min
    AdVic Turns 10: A Conversation with our Top Dawgs

    AdVic Turns 10: A Conversation with our Top Dawgs

    Episode Notes and Resources:

    The topic on the episode of the Ad Victoriam “Salesforce Simplified” podcast is, well… Ad Victoriam Solutions! We’re celebrating our 10th anniversary in 2024, so we thought you might like to learn a little bit more about us: our roots, our culture, and more about the Salesforce world… so we’ve invited AdVic® CEO Jeff Jones and President Brian Mize to fill in those holes for us.

    Jeff Jones on LinkedIn:
    http://tinyurl.com/2ua63daf

    Brian Mize on LinkedIn:
    https://tinyurl.com/4uyzpd24

    More About Ad Victoriam Solutions:
    https://tinyurl.com/42z4xanv

    • 25 min
    Salesforce Ben's Lucy Mazalon Talks Account Engagement (Pardot) vs. Marketing Cloud

    Salesforce Ben's Lucy Mazalon Talks Account Engagement (Pardot) vs. Marketing Cloud

    Episode Notes/Resources:

    In this episode of Ad Victoriam's Salesforce Simplified, we’re talking with Salesforce Ben’s Operations Director, Lucy Mazalon, about the differences between Salesforce’s Account Engagement (Pardot) and Marketing Cloud. 

    The reason we’ve called on Lucy for this topic is that she is an 11x certified Marketing Champion and the founder of The DRIP, Salesforce Ben’s sister blog for marketing professionals.

    Lucy Mazalon on LinkedIn: 
    http://tinyurl.com/45ca9j9k

    Salesforce Ben:
    
https://www.salesforceben.com/


    The DRIP on LinkedIn:
    http://tinyurl.com/3zdavd3a

    Subscribe to The DRIP Newsletter:
    http://tinyurl.com/bdhkvtf7

    • 22 min
    You Build It and They Come Doesn't Work with CRM Adoption

    You Build It and They Come Doesn't Work with CRM Adoption

    Episode Notes and Resources:
    In this episode of Salesforce Simplified, we’re talking with Michael Hudlow, a leader in business transformation and corporate innovation - and an expert on the topic of CRMs - about common, but not always obvious, reasons people don't use and adopt CRMs, including Salesforce CRM. Michael is also the author of the books, “How Not To F*ck Up A CRM System: Learning From Others Mistakes” and “How Not To F*ck Up Artificial Intelligence & CRM Systems: Maximizing ROI With AI.”

    Michael Hudlow on LinkedIn:
    https://www.linkedin.com/in/mmhudlow/

    Michael Hudlow’s Website:
    https://www.bitxiacrm.com/

    Michael M. Hudlow’s Books:

    “How Not To F*ck Up A CRM System: Learning From Others Mistakes”:
    https://a.co/d/hkbJZRw

    “How Not To F*ck Up Artificial Intelligence & CRM Systems: Maximizing ROI With AI”:
    http://tinyurl.com/mr2depya

    • 28 min

Customer Reviews

4.6 out of 5
9 Ratings

9 Ratings

Paul Slack ,

Great podcast for B2Bs!

Mike and the ad Vic team do a great job brining knowledge guests to their podcast. It’s a great way to stay up to date!

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