7 episodes

ADD Systems ADDcast brings industry experts together to talk about the role of technology in the energy distribution and convenience store industries. Guests share their insights on challenges and opportunities in the propane, commercial bulk fuels, heating oil, HVAC, wholesale petroleum, lubricants and convenience store industries. From software and security experts, to retailers, managers and corporate officers in the industry, our guests will help us break down some hot topics and talk about ways to improve efficiency, profitability, security and the customer experience.

ADD Systems ADDcast ADD Systems

    • Technology
    • 5.0 • 3 Ratings

ADD Systems ADDcast brings industry experts together to talk about the role of technology in the energy distribution and convenience store industries. Guests share their insights on challenges and opportunities in the propane, commercial bulk fuels, heating oil, HVAC, wholesale petroleum, lubricants and convenience store industries. From software and security experts, to retailers, managers and corporate officers in the industry, our guests will help us break down some hot topics and talk about ways to improve efficiency, profitability, security and the customer experience.

    An Introduction to Tiger Link from Tiger Payment Solutions

    An Introduction to Tiger Link from Tiger Payment Solutions

    Rob Fawcett, Founder & President of Tiger Payment Solutions, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss the competitive credit card processing market; the critical issues confronting the heating oil & propane businesses in today's environment; and Tiger Link, an efficiency tool designed to simplify the process of taking a payment, which in turn results in a better customer experience.



    CONNECT WITH ADD SYSTEMS

    ADD Systems: https://addsys.com

    LinkedIn: https://www.linkedin.com/company/add-systems

    Facebook: https://www.facebook.com/ADDSystemsSoftware

    Instagram: https://www.instagram.com/addsystems

    Twitter: https://twitter.com/add_systems

    YouTube: https://www.youtube.com/user/ADDSystemsSoftware

    • 15 min
    Printing Services With ADD Systems

    Printing Services With ADD Systems

    Brian Kelly, Print Account Manager at ADD Systems, joins Brian Cohen, ADD Systems Multimedia Specialist and host of ADDCast, to discuss how the printing services industry has evolved over the last few decades; fuel-industry specific trends; how often organizations should evaluate their print needs and spend; and how the Print Services Offering at ADD Systems can help make ADD clients more successful.



    CONNECT WITH ADD SYSTEMS

    ADD Systems: https://addsys.com

    LinkedIn: https://www.linkedin.com/company/add-systems

    Facebook: https://www.facebook.com/ADDSystemsSoftware

    Instagram: https://www.instagram.com/addsystems

    Twitter: https://twitter.com/add_systems

    YouTube: https://www.youtube.com/user/ADDSystemsSoftware

    • 6 min
    Your 2023 Business Tech Conference Questions Answered

    Your 2023 Business Tech Conference Questions Answered

    Shelley Fredericks of Fredericks Fuel and Amy Katsigiannis, BTC and Special Projects Coordinator at ADD Systems, join Brian Cohen, ADD Systems Multimedia specialist and host of ADDCast, to discuss the importance of the BTC and what to expect at the 2023 event! 



    To learn more and to register for the 2023 BTC, please visit: addsys.com/btc

    • 14 min
    A Deep Dive Into The ADD User Group

    A Deep Dive Into The ADD User Group

    Phil LaRochelle, Manager Business Applications, Dead River Company as well as President of the ADD User Group, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss: the value that the AUG brings to ADD clients; the dialog that occurs between the AUG and the ADD team to help drive and prioritize product development; the importance of the monthly Best Practice Calls; opportunities for leadership roles within the group; as well as preview this year’s AUG Annual Meeting, which takes place virtually on Tuesday, May 17th, 2022.



    CONNECT WITH ADD SYSTEMS

    ADD Systems: https://addsys.com

    LinkedIn: https://www.linkedin.com/company/add-systems

    Facebook: https://www.facebook.com/ADDSystemsSoftware

    Instagram: https://www.instagram.com/addsystems

    Twitter: https://twitter.com/add_systems

    YouTube: https://www.youtube.com/user/ADDSystemsSoftware

    • 24 min
    Customer Web Portals: A Critical Element for an Excellent Customer Experience

    Customer Web Portals: A Critical Element for an Excellent Customer Experience

    A smooth customer experience is so important these days, and Covid has continued to bring self-service to the forefront. Client portals are critical in giving customers the optimal mix of self-help and personal touch. Liz Hill, Manager - Client Services Group at PriMedia, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss customer expectations, some key portal features, implementation steps and some exciting new enhancements.



    CONNECT WITH ADD SYSTEMS

    ADD Systems: https://addsys.com

    LinkedIn: https://www.linkedin.com/company/add-systems

    Facebook: https://www.facebook.com/ADDSystemsSoftware

    Instagram: https://www.instagram.com/addsystems

    Twitter: https://twitter.com/add_systems

    YouTube: https://www.youtube.com/user/ADDSystemsSoftware

    • 20 min
    Cybersecurity Risk Management In An Ever-Changing Environment

    Cybersecurity Risk Management In An Ever-Changing Environment

    Cybersecurity attacks are rampant, with more and more businesses being hit every day. Companies need to protect themselves, and understanding the vulnerabilities is a great place to start. ADD Systems' Andy Katsigiannis, Director of IT & Customer Support, joins Brian Cohen, Multimedia Specialist and host of ADDcast, to discuss the importance of Cybersecurity for every company, as well as some key steps to take to mitigate the risks.



    Register for the Webinar with Fuels Market News HERE.



    CONNECT WITH ADD SYSTEMS

    ADD Systems: https://addsys.com

    LinkedIn: https://www.linkedin.com/company/add-systems

    Facebook: https://www.facebook.com/ADDSystemsSoftware

    Instagram: https://www.instagram.com/addsystems

    Twitter: https://twitter.com/add_systems

    YouTube: https://www.youtube.com/user/ADDSystemsSoftware

    • 10 min

Customer Reviews

5.0 out of 5
3 Ratings

3 Ratings

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