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Hosted by Aevi, this podcast explores how in-person payments are evolving across retail, ISVs, banking, and fuel & mobility. Each episode brings together industry leaders, product owners, and operators to challenge established thinking, share practical product updates, and unpack the biggest learnings and obstacles they’ve faced along the way. From payment orchestration and estate management to emerging payment technologies, regulatory change, and new in-store use cases, the focus is on what’s actually working, and what’s slowing progress down. The conversations cut through fragmentation and legacy constraints to examine how modern payment ecosystems are being built, scaled, and operated across regions. Expect honest perspectives on decision-making, execution, and the trade-offs enterprises face as they modernise in-person payments.

Выпуски

  1. Under the Stack: Episode 2 - The Frankenstack - Retail's silent growth killer

    10 ФЕВР.

    Under the Stack: Episode 2 - The Frankenstack - Retail's silent growth killer

    Retailers keep chasing best of breed tools, but every new integration adds complexity, slows teams down, and chips away at value. The result is a brittle, tangled Frankenstack that nobody truly owns and everyone struggles to maintain. In this episode of Under the Stack, Leni Hakvoort, Head of Product at New Black, and Victor Padee, CRO at Aevi, unpack why retail tech becomes so fragmented, why change is so hard to drive internally, and what actually happens when retailers delay modernization for too long. Drawing on real retail scenarios and years of hands‑on product leadership, they break down the hidden cost of fragmentation, from siloed decision making and outdated loyalty systems to the operational drag of “just enough to keep it running.” They explore how disconnected systems erode customer trust, stall unified commerce, and make it nearly impossible to deliver the experiences shoppers now expect as standard. This episode breaks down: Why best of breed decisions often create the Frankenstack retailers fearHow feature‑based vendor selection leads to brittle, over‑integrated environmentsWhy organizational silos slow down modernization and block long term strategyWhy unified commerce is no longer a differentiator but a minimum expectationHow loyalty programs fail when they are generic, slow, and disconnectedWhat retailers really risk when they delay architectural changeIf you are navigating unified commerce, tech modernization, customer loyalty, or the complexity of retail transformation, this episode is a must‑listen.

    46 мин.
  2. Under the Stack: Episode 1 - Should ISVs Buy or Build?

    13 ЯНВ.

    Under the Stack: Episode 1 - Should ISVs Buy or Build?

    Payments are mission-critical for ISVs — but they’re also heavy, slow, and expensive to build.   In this first episode of Under the Stack, we go under the hood of one of the biggest decisions ISVs face as they scale: should you build your own payments stack, or buy and integrate instead?   Drawing on real-world examples and decades of payments experience, we explore the true cost of going slow - from delayed product roadmaps and missed revenue opportunities to customer churn, reputational damage, and renewal risk. We unpack why building payments infrastructure often pulls engineering teams away from the features customers actually pay for, and how falling behind in payments can make an entire product feel outdated. This episode breaks down: Why “owning the stack” is still such a powerful - and risky - instinct for ISVsHow slow payments innovation directly impacts NPS, churn, and ARRThe hidden compliance, certification, and operational costs most teams underestimateWhy speed to market unlocks upsell, cross-sell, and expansion revenue soonerHow buying vs building affects CAC payback and long-term growthIf you’re an ISV navigating payments strategy, product prioritisation, or scale - this episode is a must-listen.

    15 мин.
  3. The Fragmented Forecourt: Episode 1 - Building a Unified Payments Estate

    9 ЯНВ.

    The Fragmented Forecourt: Episode 1 - Building a Unified Payments Estate

    Building a Unified Payments Estate: From Fragmented Forecourts to Connected Experiences. Fuel and convenience retail is one of the most complex in-person payment environments in the world - for consumers, the experience hasn’t changed in decades. In this episode of The Fragmented Forecourt, we’re joined by Chris Dickey, a payments and commerce expert, alongside Victor Padee, to unpack why fragmentation has become the accepted norm in fuel retail - and the real cost of maintaining it. Together, we explore: Why modernising the forecourt feels so risky (and why doing nothing is riskier)The hidden operational, innovation, and customer-experience costs of fragmented payment estatesWhy up to 60% of fuel visits remain unidentified - despite heavy investment in loyaltyWhere fuel retailers should actually start if they want to move toward a unified, orchestrated payments modelHow customer identification, data connectivity, and orchestration unlock loyalty, personalisation, and competitive advantageWhat a fully connected forecourt could look like in five years - and the role payments play in getting thereRather than chasing a “perfect future state,” this episode focuses on practical, achievable steps fuel and convenience retailers can take today to reduce friction, regain control, and start delivering experiences customers actually notice. If you’re responsible for payments, digital transformation, loyalty, or customer experience in fuel and convenience retail - this episode is your starting point.

    38 мин.
  • Выпусков: 3

Об этом подкасте

Hosted by Aevi, this podcast explores how in-person payments are evolving across retail, ISVs, banking, and fuel & mobility. Each episode brings together industry leaders, product owners, and operators to challenge established thinking, share practical product updates, and unpack the biggest learnings and obstacles they’ve faced along the way. From payment orchestration and estate management to emerging payment technologies, regulatory change, and new in-store use cases, the focus is on what’s actually working, and what’s slowing progress down. The conversations cut through fragmentation and legacy constraints to examine how modern payment ecosystems are being built, scaled, and operated across regions. Expect honest perspectives on decision-making, execution, and the trade-offs enterprises face as they modernise in-person payments.

Информация

  • Автор
    Aevi
  • Годы выхода
    2 тыс.
  • Выпуски
    3
  • Ограничения
    Без ненормативной лексики
  • Авторские права
    © 2026 Aevi
  • Сайт подкаста
    AeviPod