
20 episodes

Agency Life Teamwork.com
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- Business
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4.7 • 19 Ratings
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Real stories from digital agencies about their journeys, the successes that defined them, and the failures they overcame. We talk about some of the highs and lows — and everything in between — about this crazy roller coaster world of Agency Life.
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What We Learned by Surveying 500+ Agencies
Over 500 agencies surveyed.
Agencies from around the world with different specialities: marketing, creative, web development & PR agnecies included.
Agencies of all sizes, from those with less than 10 to those with more than 500 employees.
The team here at Teamwork.com recently partnered with Audience Audit, a research agency who focuses on this sort of analysis for agencies themselves, to take on an extensive analysis of the state of agency operations.
In The State of Agency Operations Report, you'll find insights into how you as an agency leader (and your company) benchmark against your peers in key areas:
client churntime-tracking effectivenessbillable utilization ratesover-servicing clients, andyour approach to new AI tools
This week, we brought 3 panelists onto the Agency Life monthly livestream to discuss some of the key findings in a roundtable discussion & this week you'll get a chance to listen in if you didn't get a chance to join the discussion live.
Connect with each of the panelists here:
Susan Baier, Founder of Audience Audit
Gray MacKenzie, Co-Founder of ZenPilot
Nicole Pereira, Founder of CULTURISH
Download your copy of the report here:
The State of Agency Operations Report
Want to get more content to support your agency life?
Subscribe to the Agency Life newsletter, check out past episodes & find more content at teamwork.com/agencylife.
This podcast is brought to you by Teamwork.com. -
(Successfully) Co-Marketing With Other Agencies w/ Sam Dunning
If your agency’s become a trusted advisor to your clients, then you’re probably getting asked for recommendations and advice all the time.
I can border on a feeling of frustration if you’ve faced this enough:
Can you help with this?
Do you know anyone you’d recommend for that?
If your clients are asking about other areas where you *can’t* help, you hate to not be able to help.
But…
What if you could add more value to your clients AND tap into partnerships that could generate net-new clients for your agency?
Sam Dunning, Co-Owner of Web Choice, an SEO, Web Design and Web Development Agency serving B2B brands, has done exactly that–quite successfully as you’ll hear from a few examples he shares in today’s episode.
Sam and his team at Web Choice have intentionally built partnerships with two types of organizations that have created two new sources of pipeline for their agency:
Software companies offering solutions related to their area of expertise and other agencies offering the services they don’t.
In this episode, you'll learn:
How to identify the right potential partners based on your niche and ICP
The two ways to engage with these partners to drive new pipeline for your agency
Three specific tactics you can use once you’ve established a new partnership
And, since SEO is their agency’s specialty, he also shares three specific blog collaboration plays you can run with a partner company.
Connect with Sam on LinkedIn: https://www.linkedin.com/in/samdunning/
Find his podcast here: Business Growth Show
Want to get more content to support your agency life?
Subscribe to the Agency Life newsletter, check out past episodes & find more content at teamwork.com/agencylife.
This podcast is brought to you by Teamwork.com. -
38% of Agencies Would Invest Here (#INBOUND23 Recap)
Where would you spend an extra $10,000 a month if you suddenly had that extra cash to invest in your agency?
No strings attached--available today--where would you use that sudden infusion of capital?
That's the 1st of our Fast Five questions you've likely heard us ask before on every episode of this show.
Last week we had the chance to ask this same question to more than 20 agency owners and their team members while several members of the Teamwork.com team descended on Boston for INBOUND 23.
In this #INBOUND23 recap episode, you'll learn:
The 5 response types we got from agency leaders to this question
The #1 response that got nearly 40% of the votes
And, 3 things you can do if you feel the same as the majority of agency leaders that we polled in Boston
You'll also get a unique chance to hear from more than 20 agency leaders as you hear clips from them sharing candid responses on the convention center floor at INBOUND.
The full list of interviewees is listed below.
Also, mentioned in this episode:
Last week's episode (in case you missed it) 3 Steps to Owning Your Niche in 90 Days w/ Nick Bennett
The Agency Niche Design Playbook
Thank you to all the agency owners & team members who contributed to this conversation (in no particular order):
Nathan ReicheKevin EnglandMike EastwoodPasha IrshadSuma EPAbhinav SahaiShana SteigerwaltJailyn GlassStefan LyntonMichael SamsonChris Carolan Selim MaaloufRob JonesNate TurnerJustine Gaignard-ParentAdam StahlTim DavidsonAmara OmoregieÃndrea PeckCameron CollinsChristopher Barnett
Want to get more content to support your agency life?
Subscribe to the Agency Life newsletter, check out past episodes & find more content at teamwork.com/agencylife.
This podcast is brought to you by Teamwork.com. -
3 Steps to Owning Your Niche in 90 Days w/ Nick Bennett
Do you feel the pressure of having to rely almost solely on word of mouth and referrals to continue growing your agency?
If so, you're not alone.
Even if you have all the systems and capabilities to grow your agency, you may not be effectively marketing your firm...and it's often for a common reason:
You've become an "interchangeable agency."
If you're like most marketing agencies, it's difficult for you to tell clients the problem you really solve.
You struggle to get clients to see (and believe) that you're different.
If that's you, you've been unknowingly positioning yourself as an interchangeable agency.
The answer is to stop marketing your solutions and trying to convince buyers that you're better. Instead, start marketing the problem (and become the default solution).
In today's episode with Nick Bennett, Founder of Harness & Hone, he shares the 3 steps you can take to clearly define (and dominate) your niche.
You'll hear from Nick:
How to go beyond the typical niching by vertical market
How to clearly define the problem you solve
How to develop your POV around that problem
How to deploy that POV out into the market and into the right discovery channels for your unique audience.
Get access to the free, ungated resource Nick mentioned in this episode:
The Agency Niche Design Playbook
Connect with Nick on LinkedIn: https://www.linkedin.com/in/nichbennett/
Want to get more content to support your agency life?
Subscribe to the Agency Life newsletter, check out past episodes & find more content at teamwork.com/agencylife.
This podcast is brought to you by Teamwork.com. -
3 Keys to Building an Agency That Lasts w/ Matt Heinz
Just because you're a good baker, doesn't mean you can run a successful bakery.
It's the same for agency life.
You may be great at content marketing, branding, website development or building custom software, but none of that means you'll be great at all the things required to run an agency that delivers those services.
It also doesn't mean you'll enjoy all the necessary elements of running an agency either.
Maybe you've felt this typical pain that's described in The E Myth by Michael Gerber, must-read for every entrepreneur and agency owner.
Matt Heinz, Founder & President of Heinz Marketing, has felt these realities in the nearly 15 years, he spent building and maintaining his agency, which employs about 20 people today.
In this episode, Matt shares the role EOS, the Entrepreneurial Operating System, has played in helping him scale beyond himself as an individual consultant about 15 years back.
You'll hear from Matt, the 3 things that have been critical to the journey of longevity for his agency:
How to define a purpose for the business (that's beyond how much money you want to make)
How to recognize your working genius and hire for the parts that you can't master (or don't want to)
How to document your plan of action and put it into a system that's actually visible to the whole team.
Connect with Matt on LinkedIn: https://www.linkedin.com/in/mattheinz/
Want to get more content to support your agency life?
Subscribe to the Agency Life newsletter, check out past episodes & find more content at teamwork.com/agencylife.
This podcast is brought to you by Teamwork.com. -
5 Steps to Fix Your Pipeline (The Dead Lead Reviver) w/ Dev Basu
Do you have less in your agency's pipeline now than you did at this point last year?
If so, you're probably not alone.
But, what's even better?
There's something you can do about it--something that doesn't require anything spammy or even overly salesy.
You can leverage what Dev Basu calls The Dead Lead Reviver.
It's a 5-step process that he & his team have leveraged to...
Revive old dealsAdd more to their existing pipeline, andClose new clients that had previously told them "No."
Dev's agency Powered by Search is an SEO focused digital agency for B2B SaaS companies, and he completely understands the desire not to be pushy with prospects in your agency's pipeline. At the same time he shares a very effective (yet surprisingly simple) framework in this episode, that can revive old deals in 5 easy steps.
Connect with Dev on LinkedIn: https://www.linkedin.com/in/devbasu/?originalSubdomain=ca
Want to get more content to support your agency life?
Subscribe to the Agency Life newsletter, check out past episodes & find more content at teamwork.com/agencylife.
This podcast is brought to you by Teamwork.com.
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