AI 2030

Cadre AI
  • 5.0 (1)
  • BUSINESS
  • UPDATED BIWEEKLY

Conversations about the future of AI, with the builders building it. By CadreAI.com

Episodes

  1. FEB 4

    Why Do 90% of Enterprise AI Implementations Fail? [Ft. Eva Nahari, Former CPO, Vectara]

    RAG isn't just another AI buzzword, it's the architectural foundation that determines whether enterprise AI delivers value or burns budget. Eva Nahari, former Chief Product Officer at Vectara and four-year venture investor, explains why separating data from models matters more than the models themselves, and why 90% of AI implementations fail at the execution layer, not the technology layer. The standard approach, dumping an 80-page PDF into a custom GPT, fails because accuracy requires proper data architecture, not better prompts. RAG addresses this by feeding models precise context rather than expecting them to ingest everything at once. But implementation creates new problems: multiple teams building isolated RAG systems across the same enterprise, creating governance nightmares when those hobby projects need to scale. The companies succeeding aren't the ones with the best AI talent, they're the ones who treated data management seriously before the AI hype arrived. Topics Discussed: RAG architecture separating data from models for compliance traceability Retrieval quality as the primary bottleneck before generation accuracy RAG sprawl problem from independent team implementations across enterprises Real-time governance systems using guardian agents for multi-step workflows Intent logging requirements for auditing agentic decision paths Agent-in-the-loop pattern replacing human-in-the-loop for workflow efficiency Documentation quality emerging as critical AI infrastructure investment MCP standard adoption for cross-system data retrieval and access control

    33 min

  2. JAN 6

    How Will AI Transform Customer Support? [Ft. John Wang, Assembled]

    Customer support exists to paper over product gaps. As AI handles more tier-one resolution, the question isn't whether automation replaces humans, but where human intervention becomes luxury versus necessity. John Wang, Co-founder and CTO at Assembled, outlines the execution challenges leaders overlook when deploying AI support systems. AI tackles straightforward requests, but high-touch service remains defensible. The Four Seasons commands premium pricing despite automation everywhere else in hospitality because customers pay for human judgment in complex situations. Support will bifurcate the same way. But the real constraint isn't model capability. AI performance is capped by what you feed it. Most companies point agents at outdated Confluence wikis expecting magic. Documentation quality now directly impacts support economics, and teams that treated internal docs as nice-to-have now face a forcing function. Topics discussed: Bifurcation between tier-one AI automation and premium human support Four Seasons pricing model applied to customer support economics Documentation quality as primary bottleneck for AI support performance Outdated Confluence documentation creating AI failure modes AI-generated requirement docs reducing documentation friction Organizational discipline around SOPs determining AI adoption speed Internal documentation shifting to critical AI training infrastructure

    34 min
  • 2 Episodes

About

Conversations about the future of AI, with the builders building it. By CadreAI.com

Information

  • Creator
    Cadre AI
  • Years Active
    2K
  • Episodes
    2
  • Rating
    Clean
  • Copyright
    © Cadre AI
  • Show Website
    AI 2030

You Might Also Like