AI Knowhow

Knownwell
AI Knowhow

AI Knowhow is a podcast tailor-made for business leaders navigating the transformative world of artificial intelligence. In this evolving landscape, adapting the way we steer our businesses is not just about maintaining a competitive edge, but also aligning our AI strategies with our core values and vision. Each week, Courtney Baker teams up with Knownwell executives David DeWolf, Mohan Rao, and Pete Buer to bring you dynamic, insightful, and actionable episodes that are crafted to assist executives in translating this groundbreaking technology into viable business solutions. Our mission is to aid you in maneuvering through this AI-centric world, offering guidance and clarity on the changing dynamics of the workspace. Every episode includes experts, scholars, and practitioners specializing in AI implementation and ethics. We also hear voices from diverse fields to present a rounded picture of the potential opportunities that AI brings to the table. And, of course, we also feature visionary executives who will share their success stories of using AI to revolutionize their businesses. Brought to you by the team at Knownwell: www.knownwell.com/podcast

  1. 3D AGO

    Working with AI: Striking a Balance Between AI and Humans

    As AI becomes more integrated into everyday business and personal life, the biggest question leaders face is: when should we rely on AI and when must the human touch prevail? In this episode, Knownwell CMO Courtney Baker joins CEO David DeWolf and Chief Product and Technology Officer Mohan Rao to explore the fine line between AI augmentation and human intuition. The team uses a recent LinkedIn post from Ethan Mollick as a leaping off point to unpack how leaders can responsibly scale with AI while keeping people empowered, not replaced. In the post, Mollick shares the results of a recent study that shows students who use AI as a tutor benefit from it, whereas those who use AI to do their work for them end up faring worse on standardized tests. Special guest Richard Lin, CEO of Anyreach.ai, speaks with Pete Buer about how AI voice agents are transforming customer service and sales. Lin reveals how cloning the “top 1%” of reps isn’t about replacement, but about elevating consistent performance while keeping humans in the loop to label, train, and improve AI systems. In our news segment, Pete dives into the fascinating world of AI therapists. A recent study shows that bots can actually help patients with anxiety and depression, raising the provocative question: are people more honest with machines than humans? See how Knownwell’s platform empowers your team with actionable insights. Visit Knownwell.com.  AI Knowhow is brought to you by the team at Knownwell.

    31 min
  2. MAR 31

    The AI Hackathon Playbook

    Want to unlock AI's potential in your organization? Skip the brainstorms and go all in with an AI Hackathon! In this final installment of the Applied AI series, CMO Courtney Baker is joined by CEO David DeWolf, and Chief Product and Technology Officer Mohan Rao to break down why AI hackathons might be your best tool for driving adoption, sparking collaboration, and building lasting impact. Whether you’re a tech startup or a professional services firm, this episode gives you the blueprint. Special guest Jeff Gallimore, Chief Technology and Innovation Officer of Excella, shares best practices from their GenAI-focused hackathons—including how engaging clients as judges and building cross-functional teams helped move ideas from prototype to production. From enabling constraints to cultural buy-in, Jeff explains how hackathons can be more than just a creative break—they can be a launchpad for real outcomes. Courtney, David, and Mohan reflect on their own hackathon experiences and offer strategic advice on making hackathons successful—from aligning with your roadmap to ensuring outputs are built to scale. Plus, how non-engineers can thrive in AI innovation thanks to tools like Canva and prompt engineering. All that PLUS Pete Buer breaks down the rise and fall (and jailbreak) of the Humane AI Pin. The big lesson? Innovation only sticks if it meets the market where it is. Whether you’re running your first hackathon or looking to level up your next one, this episode is packed with practical tips, real stories, and a bit of good-natured competition. Want to see what Knownwell’s platform can do with your data? Visit www.knownwell.com to get started.  Watch this episode on YouTube: https://youtu.be/Gu2jq1Ol_Z0  Show notes Connect with Jeff Gallimore on LinkedIn Learn more about Excella Connect with David DeWolf on LinkedIn Connect with Courtney Baker on LinkedIn Connect with Mohan Rao on LinkedIn Connect with Pete Buer on LinkedIn Watch a guided Knownwell demo Follow Knownwell on LinkedIn

    34 min
  3. MAR 24

    Applied AI: Reframing How We Think About AI

    Still think of AI as just a chatbot? It’s time to reframe that mindset. Logan Kilpatrick of Google DeepMind joins the show to discuss the latest advances with Gemini, including long-context reasoning and native multimodal capabilities—and why UX, not chat, is the real frontier in AI. He shares examples from Khan Academy and others that show how smarter, more human-centered experiences are key to unlocking AI’s full potential. Logan and Mohan Rao also explore why it's such an exciting time to be working in AI, with developers making groundbreaking discoveries daily, and how the next wave of AI in services businesses has so much promise, as we shift from real-time answers to asynchronous, reasoning-driven systems with humans in the loop. Next, CMO Courtney Baker teams up with CEO David DeWolf and Chief Product and Technology Officer Mohan Rao to look at why, in the AI age, leaders need to think differently about how to deliver value with concepts like learning systems, compounding intelligence, and more.  They also join Logan in challenging the chatbot-centric mental model that many may hold about AI because it has been our introductory experience to the technology. They explore why simply deploying chat interfaces isn't the future—and why UX is key to making AI work for real business outcomes. Plus, Pete Buer breaks down Anthropic’s $61B valuation from their latest funding round and looks at how businesses should evaluate LLMs for fit and function, not just from what they read in the latest headlines. Ready to stop having long, text-based discussions with a chatbot and start building smarter AI experiences? Us too.  Watch this episode on YouTube: https://youtu.be/4wHs_V96afE  Check out Knownwell’s AI-native platform and see how your business can thrive in the new era: Knownwell.com Show Notes:  Connect with Logan Kilpatrick on LinkedIn Read the LinkedIn post about Mercor that David, Mohan, and Courtney discuss Learn more about Google DeepMind Learn more about Google AI Studio Connect with David DeWolf on LinkedIn Connect with Courtney Baker on LinkedIn Connect with Mohan Rao on LinkedIn Connect with Pete Buer on LinkedIn Watch a guided Knownwell demo Follow Knownwell on LinkedIn

    33 min
  4. MAR 17

    Applied AI: Proactive Leadership with AI

    The best leaders don’t wait for problems to arise - they anticipate them before they happen. But how do you shift from a reactive leadership style to a proactive one? AI might just be the key. In this episode, host Courtney Baker is joined by Knownwell CEO David DeWolf, and Chief Product and Technology Officer Mohan Rao. Together, they explore how AI enables leaders to foresee challenges, manage risks, and reclaim time for strategic decision-making. From AI-driven notifications that predict client or employee concerns to tools that help leaders focus on what truly matters, they uncover how AI is reshaping leadership itself. Special guest Jess Hall, Chief Growth Officer at OpsCanvas and member of Knownwell’s AI Advisory Board, sits down with NordLight CEO Pete Buer to tackle one of the biggest hurdles in AI adoption: trust. Drawing from her experience in product strategy and AI ethics, Jess shares a powerful framework for building trust in AI systems, explains why AI skepticism mirrors the early days of automated elevators, and offers practical steps for businesses to create AI-powered products that people feel safe using. Plus, in our AI in the Wild segment, we put AI itself on the spot. Can AI tell us how to turn raw data into actionable insights? You might be surprised by the answer. Want to stop reacting and start leading with AI? Visit Knownwell.com to see how our platform helps executives like you stay ahead. Watch this episode on YouTube: https://youtu.be/N5pD5rh5hRs

    34 min
  5. MAR 10

    Would You Rather...? (AI Edition)

    Would you rather trust an AI decision-making system that's 90% accurate but a total black box, or one that's only 70% accurate but fully explainable? What about AI that predicts your next big revenue stream with 30% certainty versus AI that boosts your operations by 70%? In this special 75th episode of AI Knowhow, we put our panel to the test in an AI-themed game of Would You Rather? Knownwell CMO Courtney Baker is joined by CEO David DeWolf and Chief Product and Technology Officer Mohan Rao for a lively debate on AI trade-offs in business. From decision-making transparency to revenue growth strategies, our team digs into real-world applications of AI and what business leaders should prioritize. Plus, NordLight CEO Pete Buer introduces a brand-new segment, This Is Your Brain on AI, where we explore Microsoft's latest study on AI reliance and its impact on critical thinking. Are we outsourcing too much of our problem-solving to AI? What should HR and L&D teams be doing to counteract potential skill atrophy? And don't miss our special guest, Abhijit Mitra, CEO of Outreach.io, who sits down with Pete to discuss agentic AI and how Outreach is revolutionizing B2B sales with AI-powered prospecting. Can AI automate the grunt work of sales reps while still keeping the human touch? Abhijit shares his vision for the future of AI agents in business. Try Knownwell’s platform today at knownwell.com. Tags: #AI #AIinBusiness #AgenticAI #MachineLearning #ArtificialIntelligence #B2BSales #CriticalThinking #BusinessGrowth #SalesTech #Automation #HR #Leadership #Technology #FutureOfWork #AIProspecting

    34 min
4.8
out of 5
34 Ratings

About

AI Knowhow is a podcast tailor-made for business leaders navigating the transformative world of artificial intelligence. In this evolving landscape, adapting the way we steer our businesses is not just about maintaining a competitive edge, but also aligning our AI strategies with our core values and vision. Each week, Courtney Baker teams up with Knownwell executives David DeWolf, Mohan Rao, and Pete Buer to bring you dynamic, insightful, and actionable episodes that are crafted to assist executives in translating this groundbreaking technology into viable business solutions. Our mission is to aid you in maneuvering through this AI-centric world, offering guidance and clarity on the changing dynamics of the workspace. Every episode includes experts, scholars, and practitioners specializing in AI implementation and ethics. We also hear voices from diverse fields to present a rounded picture of the potential opportunities that AI brings to the table. And, of course, we also feature visionary executives who will share their success stories of using AI to revolutionize their businesses. Brought to you by the team at Knownwell: www.knownwell.com/podcast

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