Aligned › Engaged › Fulfilled

Clarence Maur Bongalos

Why do smart, capable, good people still feel misaligned with the work they do? That's the question Clarence Maur has been exploring across every conversation on Aligned > Engaged > Fulfilled—with compensation experts, leadership professors, brand strategists, career coaches, and executives who've been on both sides of the table. This isn't a podcast about careers or business. It's about the human forces underneath both—and what it actually takes to move from just showing up, to truly thriving. If you've ever felt the gap between the work you do and the life you want, you're in the right place.

  1. Built On Purpose: Culture, Resilience, and the Fight to Get It Back

    5D AGO

    Built On Purpose: Culture, Resilience, and the Fight to Get It Back

    Summary What does it actually mean to build a people-centric and purpose-driven culture worth fighting for? Not the version that ends up in the employee handbook. Not the mission statement on the wall. The real, daily, sometimes uncomfortable work of building something that holds together under pressure. In this episode, Clarence sits down with Jodi Scott, co-founder and CEO of Green Goo, a plant-based first aid and herbal wellness company that grew from a family kitchen to over 120,000 retail locations. Her story is not a standard entrepreneurship story. She built something real with her mother and sister, navigated a pandemic without losing her team, lost her company, and fought to buy it back not because the numbers made sense, but because the purpose did. This conversation moves through four dimensions of that journey: the intentional work of building a strong culture, the role of purpose as an organizational north star, what it takes to stay engaged through loss and uncertainty, and what a leader's internal state actually costs (or creates) in the people around them. Takeaways Alignment starts with purpose and is the foundation for engagement and leadership.How a positive and non-toxic "family" culture is possible when done rightA strong culture, intentionality, and interconnectedness are crucial in building a successful organization.Purpose and alignment lead to trust and resilienceThe connection between a leader's internal state and organizational culture is profound.What staying engaged looks like when the rational decision would have been to walk away.How staying grounded in purpose lays the foundation for resilience Chapters 00:00 Alignment and Purpose in Engagement07:51 Family Culture and Intentionality16:15 Leadership and Organizational Design22:47 Nature-Inspired Leadership and Decision-Making28:17 Purpose-Driven Decision-Making in Crisis35:36 Navigating Loss and Rebuilding51:33 The Impact of Personal Well-being on Organizational Culture Links Connect with JodiLearn More About Green GooConnect with ClarenceTake the Alignment Assessment Keywords #culture #family #purpose #alignment #people #leadership #founder #intentionalleadership #resilience

    59 min
  2. Ghosted, Ignored, and Misaligned: Why the Hiring System Fails Everyone

    MAY 5

    Ghosted, Ignored, and Misaligned: Why the Hiring System Fails Everyone

    What happens when the people who built the broken system decide to fix it? In this episode, Clarence sits down with career strategist, fractional HR consultant, and Emppowered co-founder Caty Toro for a candid, unflinching look at what's actually broken in today's hiring process and what it's going to take to build something better. Caty was a guest in Season 1, where she and Clarence had a two-part conversation about career change that resonated deeply with listeners. A lot has changed since then. They've become business partners. They've built a platform. And they've had to reckon, honestly, with a truth that changed everything: they were both part of the system they now spend their time trying to dismantle. This episode doesn't offer surface-level advice. It goes straight to the root—the broken incentives, the misplaced blame, the fiction-matching exercise that passes for hiring in most organizations today, and the harder question of what it actually means to stop optimizing for the wrong system and start building a better one. In this episode, Clarence and Caty unpack: Why AI didn't break the hiring system—it just revealed the cracks that were already thereThe blame loop between job seekers and recruiters, why both sides are right, and why both sides are wrongThe difference between being qualified for a role and being aligned with it—and why that distinction changes everythingWhy most job descriptions are fiction, and what that means for every step of the process downstreamThe empathy deficit at the center of the hiring experience—and why it's the one thing AI will never be able to replicateWhat it's actually been like to try to catalyze systemic change in a landscape this complex, this entrenched, and this resistant to itWhy "comfortable hell" keeps so many people—and organizations—from ever starting something different The honest admission at the heart of this conversation: Clarence and Caty have both been on the hiring side of the table. They've ghosted candidates. They've passed on résumés without a conversation. They've run the process the way the system incentivized them to run it. And at some point, they recognized they were feeding people through a cycle rather than getting them out of it. That recognition became Emppowered. Connect with Caty ToroConnect with Clarence BongalosLearn more about EmppoweredFind Out What Misaligned Hiring is Costing YouTake the Alignment Assessment Keywords #hiring #hiringprocess #alignment #misalignment #jobsearch #jobseekers #recruiters #hiringleaders #futureofwork #brokensystems #employeeengagement #jobboard

    1h 19m
  3. Fix the Manager: Why the Generational Divide Is a Leadership Design Problem, Not a People Problem

    APR 21

    Fix the Manager: Why the Generational Divide Is a Leadership Design Problem, Not a People Problem

    Summary The conversation everyone is having about generational conflict in the workplace is pointed at the wrong problem. Blame has been leveled at Boomers, Millennials, and Gen Z in equal measure—but Clarence and returning guest Lynda Harvey make the case that the real crisis isn't the people. It's the systems we've built around them, and specifically, the manager sitting at the center of all of it. Drawing on the freshly released 2026 Gallup State of the Global Workplace Report, Clarence and Lynda unpack why manager engagement has dropped faster than any other group—the very people responsible for driving culture are the ones checking out first. They expose the paradoxes hiding inside each generation, and the rocky foundation underneath all of it: managers being asked to lead across six simultaneous generational belief systems with zero training, zero support, and zero room to fail. They assert that if you fix the manager, you move the needle on everything else. Takeaways The generational divide isn't the problem. The underprepared, undersupported manager in the middle of it is.You're not managing four generations — you're managing six. Traditionalists are still present, and Gen Alpha has already arrived.Manager engagement dropped faster than any other group in the 2026 Gallup data. The people responsible for driving culture are the first ones checking out.Culture isn't something you build and protect — it's a living entity shaped by the people inside it. "We protect our culture" is a red flag, not a selling point.Every generation in history has been called lazy by the one before it. Boomers and Gen Z entered the workforce with nearly identical job tenure averages. The data doesn't lie.There is no universal language — but there is a universal truth: every generation is asking "what's in it for me?" Start there.Gen Z craves in-person mentorship more than any generation right now. We're deploying AI at the exact moment they need human connection most.Dangling a promotion stopped working the day Gen Z watched their parents climb the ladder and still not afford a home.Managing humans and managing AI agents are two completely different skill sets. Treating them as one is how you break both.The first move for any burned-out manager is simple: identify one boundary you've given away and take it back. Chapters 00:00 The Complexity of Leadership in a Multi-Generational Environment06:25 The Engagement Crisis and Managerial Challenges13:15 Navigating Generational Paradoxes in the Workplace19:28 Understanding Generational Perspectives and Work Ethic58:02 Integration of AI Agents in the Modern Team Keywords #manager #management #managerengagement #managerburnout #multigenerationalworkforce #generationaldivide #employeeengagement #leadership #middlemanagement #generationaldifferences #AIintheworkforce Links Lynda on LinkedInIn the Business of Humans PodcastClarence on LinkedIn

    1h 4m
  4. Rewire the Room: How the Language You Choose Builds (or Breaks) Your Capacity to Engage

    APR 14

    Rewire the Room: How the Language You Choose Builds (or Breaks) Your Capacity to Engage

    Summary When we are completely burned out, the idea of having to "rewire our mindset" feels like an exhausting chore. We often blame toxic cultures and broken systems for our disengagement—but what if the exact words we are using to describe our reality are the very things draining our capacity to engage? In this episode of Aligned > Engaged > Fulfilled, Clarence sits down with Stephanie Garcia, an award-winning digital marketing expert and certified Neuro-Linguistic Programming (NLP) Trainer who has coached everyone from MasterChefs to astronauts orbiting the Earth. If our last episode looked at the macro-forces pulling us apart, this conversation zooms in on the micro-forces of the mind. Stephanie breaks down the practical applications of NLP in the workplace, explaining how our internal monologues construct our professional realities. Together, Clarence and Stephanie map NLP techniques directly onto The Maur Method, revealing how leaders and professionals can permanently fix misalignments in their Identity, Behavior, and Communication. Takeaways Communication isn't about what you broadcast; it is entirely about how the other person’s neurological wiring receives and interprets it.When you are at zero capacity, shifting your language from "what is the problem?" to "what is the desired goal?" is the fastest way to protect your energy.Using the NLP "Meta Model," we can catch the subconscious scripts (like telling ourselves we are never picked for strategic projects) before they destroy our careers.While broken corporate systems contribute to the 79% of disengaged workers, a massive portion of that disengagement is a direct byproduct of our own negative self-programming.You can use NLP to associate a specific internal response (like confidence) with an external trigger, allowing you to step out of the shadows and command a room even when your nervous system is screaming.There is a profound psychological difference between labeling someone a "performer" (which implies putting on a show) versus an "achiever" (which implies generating a result).True engagement is impossible if there is a gap between your internal values (Personal Leadership) and how you present yourself to the world (Personal Brand).If you are stuck in a rigid behavioral loop at work and aren't getting the outcome you want, you must shift your actions—doing the same thing harder will not yield different results.If marketing is how you build a brand that attracts customers, leadership is how you build an internal culture that magnetizes employees.NLP is a tool for genuine cognitive alignment, not a manipulative corporate tactic to gaslight employees or sugarcoat massive systemic failures. Chapters 00:00 Understanding the Neurological Wiring of Our Brains07:06 Outcomes Thinking and Policing Internal Language17:19 Communication Styles and Their Influence32:52 Understanding Communication Styles41:06 Managing Triggers and Behavior47:12 Applying NLP in Leadership and Culture54:05 NLP and Language in Organizational Context Keywords #neurolinguisticprogramming #NLP #work #communication #employeeengagement #burnout #careergrowth #outcomesthinking #leadership #organizationalpsychology #communicationskills Links Stephanie on LinkedInClarence on LinkedIn

    1h 3m
  5. Surviving the Entropy Economy: How to Fight Burnout and Build Commitment

    APR 7

    Surviving the Entropy Economy: How to Fight Burnout and Build Commitment

    Summary Are we trying to fix our people when we should actually be fixing our systems? In today’s workplace, massive invisible forces—market disruption, AI anxiety, and the shift to remote work—are actively pulling our teams apart. The result is a collective burnout that traditional leadership playbooks simply cannot solve. In this episode of Aligned > Engaged > Fulfilled, Clarence sits down with Matt Poepsel, PhD, Vice President and Godfather of Talent Optimization at The Predictive Index, and the author of Expand the Circle. Together, they unpack the reality of the “Entropy Economy” and why relying on superficial engagement tactics is a losing battle. Matt introduces the framework of talent optimization and explains why true commitment is a prerequisite energy, not just an HR outcome. Whether you are an executive trying to keep your team intact or an individual contributor navigating a broken system, this episode provides the exact blueprint to counteract workplace entropy, harness the power of intentional job design, and build a culture where people actually thrive. Takeaways Modern market forces naturally pull human systems apart; leaders must actively generate the counter-energy to hold them together.When an employee struggles, it is often a fundamental failure of organizational design, not individual effort.Superficial participation is easy to fake, but deep commitment is the prerequisite energy required for actual performance.Using behavioral data during the hiring process is the most economic and effective way to ensure mutual fit and prevent future friction.You do not have to sacrifice your people to drive performance; in fact, prioritizing people is the only way to secure long-term results.Employees burn out when the daily cost of navigating tight, rigid, or broken corporate systems exceeds their personal capacity.True self-awareness doesn't happen in isolation; it requires the courage to view your leadership through the exact experience of your team.If you want your team to be committed, you have to shape an identity and a shared future that they actually want to be a part of.A healthy culture requires an equal exchange of value; misattributing blame between employers and employees destroys trust instantly.You do not need an executive title to show up tomorrow morning, recognize a peer, and actively shift the energy of your immediate environment. Chapters 00:00 The Entropy Economy09:44 Enlightened Leadership21:33 Talent Optimization and Intentional Design33:30 Reducing Burnout through Hope, Mutuality, Commitment, and Synchrony43:00 Superficial Engagement vs. Meaningful Engagement48:19 Healing Separation in the Team Keywords #entropyeconomy #talentoptimization #employeeburnout #thepredictiveindex #employeeeengagement #organizationaldesign #leadership #psychology #futureofwork #work #corporateculture Links Matt on LinkedInClarence on LinkedIn

    51 min
  6. Creating A Borderless Culture: How to Build An Engaged Team Across Different Time Zones

    MAR 31

    Creating A Borderless Culture: How to Build An Engaged Team Across Different Time Zones

    Summary In this episode, Brandon Fortino, founder of Fortino Studios, shares insights on remote leadership, building borderless teams, and transforming work culture through systems, trust, and storytelling. Discover how to lead effectively across time zones, foster engagement without micromanagement, and challenge traditional beliefs about work. Takeaways How to define culture as a set of shared systems and trust rather than a physical location.Why the "return to office" often fails by forcing an outdated management playbook onto a modern reality.How to foster collaboration by prioritizing over-communication and asynchronous workflows to stay aligned from anywhere.Why even a strong mission will fail if your infrastructure creates friction instead of enablement.How to leverage your human story to turn your personal brand into a magnet for top-tier talent.Why embracing "gray thinking" allows leaders to find the nuance between binary, all-or-nothing workplace models.How to lead by measuring success through outcomes and impact rather than hours spent in a seat.Why radical trust serves as the primary currency for building a high-performing, borderless organization.How to catalyze change by challenging stagnant corporate standards.Why the most successful leaders stop fighting reality and intentionally design systems for the future of work. Chapters 00:00 Introduction to Engagement and Leadership 02:22 The Power of Storytelling in Leadership 11:08 Transformative Experiences and Their Impact on Leadership 14:40 The Role of College Experience in Entrepreneurship 20:09 Navigating Entrepreneurship Without Traditional Corporate Experience 24:54 Leading a Global Team Across Time Zones 26:29 Establishing Standards Across Cultures 30:01 Building Effective Communication in Asynchronous Teams 32:16 Creating a Cohesive Team Culture 33:33 Leading Remote Teams Without In-Person Interaction 36:47 Navigating Engagement and Trust in Remote Work 38:26 Managing Time Zone Challenges 40:52 Measuring Engagement Beyond Surveillance 46:15 Addressing Turnover in a Borderless Company 51:38 Standardizing Operations for Continuity 52:04 Learning from Toxic Environments 54:47 Crafting a Magnetic Personal Brand 58:03 The Importance of Storytelling in Leadership 01:04:27 Redefining Work Ethic for Gen Z 01:13:01 Challenging Limiting Beliefs in Remote Leadership Resources Brandon Fortino on LinkedInFortino StudiosClarence on LinkedIn Keywords #remote #leadership #borderlessteams #remotework #team #engagement #systemsthinking #storytelling #entrepreneurship #culture #trust #asynchronous

    1h 16m
  7. Broken on Purpose: Why HR Systems Fail and How to Fix the Infrastructure of Work

    MAR 24

    Broken on Purpose: Why HR Systems Fail and How to Fix the Infrastructure of Work

    SummaryIn the final installment of a trilogy on employee experience, host Clarence Maur shifts the focus from culture and architecture to the "plumbing" of a business: the backend infrastructure. Guest Kasey Devine, a veteran of industry giants ADP and Trinet, pulls back the curtain on why the Professional Employer Organization (PEO) shopping process is "broken on purpose" to profit off business owners' confusion. The conversation explores how clunky payroll, opaque benefits, and compliance friction don't just stress out founders, but trickle down to destroy employee engagement. From building tech in the Midwest to using AI to standardize data, Clarence and Kasey discuss why fixing the "access system" of work and giving leaders their time back is the ultimate form of empathy in a modern, dispersed workforce. Takeaways You can't build a magical company culture if your backend infrastructure is burning down around you.HR complexity is often "broken on purpose" to profit off business owner confusion and biased buying processes.Employees can be aligned with a mission but remain unengaged if administrative friction stops them from contributing.Joining a PEO is like a "Sam's Club" model, pooling resources to gain economies of scale for benefits and compliance.If an employee can't easily see or access the value of their benefits, that value effectively does not exist.Reducing the "time tax" on administrative tasks is a high-level form of showing dignity and empathy to your team.Automation should only be used if it improves quality of life by freeing humans to focus on human-centric work.While work is now dispersed, the need for community isn't dead; it just requires new systems to stay connected.Building with a "purpose driving profit" mindset leads to more sustainable "doubles" than "growth at all costs" hype.Peace of mind starts with intentional calendar management to ensure consistent, human communication with your employees. Chapters 00:00 The Trilogy of Employee Experience09:04 The Impact of Bad PEO Choice19:23 The Value of Infrastructure and Technology27:21 Understanding Empathy in the Workplace40:26 Balancing High-Tech Infrastructure with High-Touch Human Service48:15 Taking Control of Infrastructure and Psychological Shift Keywords #employeeexperience #PEO #professionalemployerorganization #organizationalalignment #HR #HRinfrastructure #AI #automation #employeeengagement #futureofwork Links Learn More About EntraviaKasey on LinkedInClarence on LinkedIn

    53 min
  8. Why Pizza Parties Don't Fix Culture: Architecting the Modern Employee Experience

    MAR 17

    Why Pizza Parties Don't Fix Culture: Architecting the Modern Employee Experience

    Summary In this conversation, Clarence and Natalie discuss the architecture of the employee journey, the impact of brand activation on the employee journey, the silos and fragmentation of the employee journey, the infrastructure of the employee journey, the candidate experience, and the transactional and dehumanized candidate experience. They emphasize the importance of the employee journey as brand activation and highlight the significant impact of the candidate experience on brand equity. Takeaways Your external promises to the market must perfectly match your internal employee experience.The modern employee experience begins the moment a candidate interacts with your brand.Treating applicants transactionally turns potential talent into vocal brand detractors.When HR, marketing, and management don't align, the employee is forced to navigate a fragmented journey.It’s an iterative, cross-functional process, not a one-and-done whiteboard exercise.Unbiased external facilitators bypass internal power dynamics to uncover what employees are really experiencing.Superficial perks will never overcome the daily friction of broken operational systems.Fumbling the exit process will instantly erase years of accumulated goodwill.Relying on stale, annual engagement surveys creates a massive blind spot for leaders.To succeed, the architect of your culture needs three things: access to leaders, cross-functional influence, and budget. Chapters 00:00 The Architecture of Employee Journey09:16 Infrastructure and Employee Journey17:38 The Candidate Experience29:08 Transactional and Dehumanized Candidate Experience35:31 The Power of Curiosity and Questions41:02 Creating Engagement and Change Management50:42 Understanding the Employee Journey55:54 Employee Experience and Brand Activation01:06:15 The Importance of Continuous Listening01:14:16 The Need for a Dedicated EX Architect Keywords #employeeexperience #employeejourney #employeeengagement #hiringprocess #candidateexperience #customerexperience #customerjourney #leadership #business #strategy #brandactivation #brandstrategy #branding Links Natalie on LinkedInCrescent ConsultancyClarence on LinkedIn

    1h 11m

Ratings & Reviews

5
out of 5
2 Ratings

About

Why do smart, capable, good people still feel misaligned with the work they do? That's the question Clarence Maur has been exploring across every conversation on Aligned > Engaged > Fulfilled—with compensation experts, leadership professors, brand strategists, career coaches, and executives who've been on both sides of the table. This isn't a podcast about careers or business. It's about the human forces underneath both—and what it actually takes to move from just showing up, to truly thriving. If you've ever felt the gap between the work you do and the life you want, you're in the right place.