All Things Circular

All Things Circular
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All Things Circular is your go-to podcast for understanding the circular economy and its critical role in shaping a sustainable future. Each episode dives into practical strategies, expert insights, and thought-provoking discussions designed to help businesses build circular practices that work. Co-hosted by sustainability leaders Rich Bulger and Victoria D’Arcy our mission is to empower, inform, and inspire action. Have questions or want to be a guest on the podcast? Contact us at info@allthingscircular.com. Let’s build a circular future together!

  1. 2d ago

    EP 68: How Circular Commerce Is Transforming B2B eCommerce with Denis Clifford of Virto Commerce

    In this episode of All Things Circular, hosts Victoria D'Arcy and Peter Evans welcome Denis Clifford of Virto Commerce for an insightful discussion on how digital commerce is evolving to support the circular economy. Drawing from his experience leading digital transformation at Heineken and now helping businesses modernize their B2B commerce strategies at Virto Commerce, Dennis explains why traditional eCommerce platforms are no longer enough for today's circular business models. The conversation explores how manufacturers, distributors, and technology providers are rethinking digital marketplaces to support product reuse, refurbishment, resale, and longer customer relationships. The episode examines the growing role of AI, composable commerce, digital marketplaces, and product data in enabling circular business models. Dennis shares why companies should build operating models around customer needs before investing in technology, how buyer journeys are expanding beyond the initial sale, and why manufacturers have a unique opportunity to capture more value throughout a product's lifecycle instead of leaving it to third parties. Victoria and Peter also explore the future of procurement, discussing how AI-powered buying experiences, digital product passports, carbon reporting, warranty requirements, and sustainability goals are reshaping purchasing decisions. Together, they examine how circular commerce requires businesses to think beyond selling new products and instead create seamless experiences that support multiple product lifecycles. Whether you're involved in eCommerce, digital transformation, procurement, reverse logistics, ITAD, resale, refurbishment, manufacturing, or the circular economy, this episode offers practical insights into how technology is helping businesses unlock new revenue opportunities while extending product lifecycles. Visit our website to learn more:https://allthingscircular.com Connect with Victoria D'Arcy:https://www.linkedin.com/in/victoriadarcy/Connect with Peter Evans:https://www.linkedin.com/in/peter-c-evans-phd-217b8/Connect with Dennis Clifford:https://www.linkedin.com/in/deniskclifford/ SUBSCRIBE AND FOLLOW ALONG! Our podcast focuses on:Circular Economy, Circular Commerce, B2B eCommerce, Digital Transformation, Reverse Logistics, Recommerce, Refurbishment, Procurement, AI, Digital Marketplaces, Digital Product Passports, Sustainability, Supply Chain, Customer Experience, Product Lifecycle Management, ITAD, Business Innovation, Circular Business Models, and more.

  2. Jul 29

    EP 67: Reverse Logistics Pioneer Tony Sciarrotta on Returns, Recommerce & Circular Innovation

    In this episode of All Things Circular, hosts Rich Bulger and Peter Evans, PhD welcome Tony Sciarrotta, Former Executive Director of the Reverse Logistics Association (RLA) and one of the pioneers of modern reverse logistics, for an insightful conversation on reducing returns, improving customer experience, and the evolution of the circular economy. Drawing on decades of experience leading returns strategy for global brands and helping shape the reverse logistics industry, Tony shares the lessons that continue to influence businesses today. Tony explains why most product returns aren't caused by defective products but by unmet customer expectations. Together, Rich, Peter, and Tony explore how improving product design, simplifying the out-of-box experience, and focusing on ease of use can dramatically reduce return rates while increasing customer satisfaction and profitability. They discuss why reducing unnecessary returns often delivers a greater impact on the bottom line than generating additional sales and why customer experience should be viewed as a strategic business priority rather than simply a support function. The conversation also examines how reverse logistics has evolved alongside the circular economy. Tony reflects on how refurbishment, recommerce, repair, and secondary markets have transformed the way businesses think about returned products, challenging long-held assumptions that returns represent waste instead of opportunity. The discussion highlights how manufacturers can recover value, extend product lifecycles, and create more sustainable business models by embracing circularity instead of disposal. Rich and Peter also explore the growing need for education, certification, and collaboration within the reverse logistics industry. Tony shares his perspective on why industry associations, professional development, and knowledge sharing are essential as organizations navigate increasingly complex returns operations, circular business models, AI, and sustainability initiatives. Together, they discuss how the next generation of leaders will help shape the future of reverse logistics and why building stronger industry communities is more important than ever. Whether you work in reverse logistics, ITAD, recommerce, retail, customer experience, sustainability, manufacturing, supply chain, or the circular economy, this episode offers valuable insights into how organizations can reduce costs, improve customer loyalty, recover more value from returned products, and build more resilient circular business models. Visit our website to learn more:https://allthingscircular.com Connect with Rich Bulger:https://www.linkedin.com/in/richbulger/ Connect with Peter Evans, PhD:https://www.linkedin.com/in/peterrevlog/ Connect with Tony Sciarrotta:https://www.linkedin.com/in/tony-sciarrotta-235570/ SUBSCRIBE AND FOLLOW ALONG! Our podcast focuses on:Circular Economy, Reverse Logistics, Returns Management, Customer Experience, Recommerce, Refurbishment, ITAD, Secondary Markets, Product Returns, Sustainability, Retail, Supply Chain, Asset Recovery, Business Innovation, Repair, Circular Business Models, Product Lifecycle Management, Reverse Supply Chain, and more.

  3. Jul 22

    EP 66: How EPR, Recycling Innovation & Circular Compliance Are Transforming the Petroleum Industry

    In this episode of All Things Circular, host Victoria D'Arcy welcomes David Lawes, Executive Director of Interchange 360, for a fascinating discussion on one of the fastest-growing areas of the circular economy: Extended Producer Responsibility (EPR) and how it's transforming the future of petroleum packaging recycling.David explains why traditional linear models of "make, use, dispose" are no longer sustainable and how Extended Producer Responsibility shifts accountability back to producers, requiring companies to take responsibility for the packaging they introduce into the marketplace. Together, they explore how Interchange 360 is helping major petroleum companies navigate increasingly complex state regulations while building systems that keep valuable materials in circulation instead of sending them to landfill.The conversation dives into the unique challenges of recycling motor oil bottles, antifreeze containers, and other petroleum-related packaging that cannot be processed through traditional curbside recycling because of residual contaminants. David shares how innovative recycling technologies remove residual oil, recover high-density polyethylene (HDPE), and transform used containers into new packaging, creating a true closed-loop circular system.Victoria and David also discuss the growing investment opportunities surrounding recycling infrastructure, post-consumer recycled plastics, refill systems, and zero-packaging solutions. They examine why the United States has significant room for growth compared to Canada's mature collection programs, what it will take to build the necessary recycling infrastructure, and why collaboration between government, producers, recyclers, and consumers is essential for long-term success.The episode also explores common misconceptions surrounding recycling, including the myth that recycled materials simply end up in landfill. David explains how rigorous auditing, reporting, and verification requirements under Extended Producer Responsibility programs help ensure collected materials are genuinely recycled and reintroduced into the manufacturing supply chain, increasing transparency and consumer trust.Whether you're involved in sustainability, recycling, manufacturing, compliance, packaging, reverse logistics, environmental policy, or simply curious about how circular economy principles are being applied to new industries, this episode offers valuable insights into how regulation, innovation, and collaboration are reshaping the future of resource recovery.Visit our website to learn more:https://allthingscircular.comConnect with Victoria D'Arcy:https://www.linkedin.com/in/victoriadarcy/Connect with David Lawes:https://www.linkedin.com/in/david-lawes/SUBSCRIBE AND FOLLOW ALONG!Our podcast focuses on:Circular Economy, Extended Producer Responsibility (EPR), Petroleum Recycling, Packaging Recycling, Circular Business Models, Sustainability, Reverse Logistics, Resource Recovery, Recycling Innovation, Compliance, HDPE Recycling, Post-Consumer Recycled Plastics (PCR), Zero Waste, Waste Management, Environmental Policy, Producer Responsibility, Supply Chain, Business Innovation, Circularity, and more.

  4. Jul 15

    EP 65: Ben Daniels on Microsoft Refurbishment, Enterprise IT Asset Recovery & Circular Technology

    In this episode of All Things Circular, hosts Victoria D'Arcy, and Peter Evans welcome Ben Daniels, Head of Smart at Foxway, for an in-depth discussion on one of the most overlooked aspects of the circular economy: software licensing, IT asset refurbishment, and the future of digital product verification.The conversation explores how Foxway's Smart platform is helping lower the barriers to entry for Microsoft's Authorized Refurbisher program by simplifying software licensing, compliance, and deployment for refurbishers around the world. Ben explains how automation, cloud-based infrastructure, and streamlined workflows are making it easier for businesses of every size to participate in the circular technology ecosystem while ensuring refurbished devices meet Microsoft's licensing standards.The discussion then shifts to one of the industry's biggest challenges: extending the life of enterprise IT assets while balancing security, compliance, and business value. The group examines Windows 11 hardware requirements, the impact of Windows 10 end-of-support, enterprise refresh cycles, and the difficult decisions organizations face when determining whether to repair, upgrade, resell, or retire devices. Along the way, they explore how millions of perfectly functional laptops may still have significant value if managed through the right circular processes.Peter introduces the concept of the Circularity Delta, the difference between what organizations spend on IT assets and what they recover when those assets enter the secondary market. The discussion highlights how many enterprises are unknowingly leaving billions of dollars in unrealized value on the table by failing to maximize refurbishment, resale, and asset recovery opportunities. The panel also explores how AI, predictive analytics, and better asset management could fundamentally change enterprise refresh strategies in the years ahead.Another major focus of the episode is the future of digital trust in refurbished electronics. Ben shares Foxway's work on real-time license verification, QR-code authentication, refurbishment certificates, and how these technologies could evolve alongside Digital Product Passports to provide buyers with greater confidence, improve transparency, and raise standards across the refurbished technology industry. The conversation compares these emerging systems to vehicle history platforms like Carfax and explores what a trusted digital record could look like for electronics throughout their lifecycle.The episode concludes with another thought-provoking Myth Buster, where Ben explains why traditional data erasure may not remove every piece of personally identifiable information from a device—and why organizations need to think beyond simple factory resets to fully protect customer data during refurbishment and resale.Whether you're involved in IT asset disposition (ITAD), enterprise IT, reverse logistics, software licensing, refurbishment, circular economy strategy, or technology lifecycle management, this episode delivers valuable insights into the future of trusted, compliant, and scalable circular technology.Visit our website to learn more:https://allthingscircular.comConnect with Victoria:https://www.linkedin.com/in/victoriadarcy/Connect with Peter:https://www.linkedin.com/in/peter-c-evans-phd-217b8/Connect with Ben Daniels:https://www.linkedin.com/in/ben-daniels/SUBSCRIBE AND FOLLOW ALONG!Our podcast focuses on:Circular Economy, Reverse Logistics, IT Asset Disposition, ITAD, Microsoft Authorized Refurbisher, Refurbished Laptops, Windows 11, Enterprise IT, Software Licensing, Digital Product Passport, Circular Technology, Asset Recovery, Device Refurbishment, Sustainable Technology, Electronics Recycling, Compliance, AI, Enterprise Asset Management, Circular Business Models, Technology Lifecycle Management, Supply Chain, Business Innovation, Podcast, and more.

  5. Jul 8

    EP 64: From C-Grade to A-Grade: Chris Pattihis on Glass Restoration, Repairs & Circular Innovation

    In this episode of All Things Circular, hosts Rich Bulger and Victoria D'Arcy are joined by Chris Pattihis, CEO of Renew Kings, for an in-depth discussion on one of the fastest-growing sectors within the circular economy: premium mobile device refurbishment. From advanced polishing and glass restoration to repair technologies and circular business models, the conversation explores how innovation is extending the life of smartphones while creating new revenue opportunities across the secondary market.Chris shares how Renew Kings has developed specialized refurbishment processes capable of transforming heavily worn C-grade devices into premium A-grade products. The discussion breaks down the differences between refurbishment, restoration, and repair while explaining why every step, from polishing frames and restoring glass to replacing components and testing devices plays a critical role in maximizing product value and extending device lifecycles.The episode also explores the science behind smartphone restoration. Chris explains the complexity of modern smartphone displays, including ceramic shields, oleophobic coatings, anti-glare layers, digitizers, OLED and LCD technology, and why restoring these devices requires specialized equipment, proprietary processes, and years of technical expertise. Rather than simply repairing broken devices, today's refurbishment industry is focused on restoring products to premium condition while preserving quality and performance.Beyond the repair bench, the conversation turns toward the future of circular technology. Rich, Victoria, and Chris discuss the growing demand for refurbished electronics, increasing investment in circular businesses, automation within refurbishment facilities, and why extending the useful life of technology is becoming an essential part of global supply chains. As businesses face rising costs, material shortages, and increasing pressure to improve sustainability, professional refurbishment is becoming both an environmental solution and a powerful business strategy.Chris also shares his perspective on scaling a circular business internationally, the importance of continuous innovation, and why high-quality refurbishment standards are helping reshape consumer confidence in pre-owned devices. The episode concludes with an All Things Circular Myth Buster segment, challenging common misconceptions about smartphone refurbishment and explaining why not all repair and restoration services deliver the same results.Whether you're involved in mobile technology, refurbishment, reverse logistics, repair services, electronics recycling, IT asset disposition (ITAD), or the circular economy, this episode provides valuable insights into the technology, engineering, and business strategies driving the future of device restoration.Visit our website to learn more:https://allthingscircular.comConnect with Rich:https://www.linkedin.com/in/richbulger/Connect with Victoria:https://www.linkedin.com/in/victoriadarcy/Connect with Chris Pattihis:https://www.linkedin.com/in/chris-pattihis/SUBSCRIBE AND FOLLOW ALONG!Our podcast focuses on:Circular Economy, Circular Business Models, Mobile Refurbishment, Smartphone Repair, Device Restoration, Consumer Electronics, Reverse Logistics, ITAD, Lifecycle Services, Refurbishment, Sustainability, Recommerce, Electronics Recycling, Supply Chain, Asset Recovery, Product Lifecycle Management, Resource Recovery, Business Innovation, Circular Technology, Mobile Devices, Repair Industry, Green Economy, Sustainable Business, Podcast, and more.

  6. Jul 1

    EP 63: Why Circular Business Models Drive Revenue, Resilience & Growth with Danielle Matarasso

    In this episode of All Things Circular, hosts Rich Bulger and Victoria D'Arcy welcome Danielle Matarasso to the podcast for the first time after months of working behind the scenes helping drive the business forward. With a background spanning finance, mergers & acquisitions, SaaS leadership, and fractional CFO services, Danielle brings a fresh perspective on reverse logistics and the circular economy.The conversation begins by exploring Danielle's first impressions of reverse logistics and how her understanding evolved beyond simple product returns into a much broader ecosystem of reuse, resale, asset recovery, and circular business models. Through examples from everyday life, including used cars, children's items, donated goods, and consumer electronics, the discussion highlights how circularity already plays a significant role in our daily lives.Rich, Victoria, and Danielle examine the growing economic pressures affecting businesses today, including supply chain volatility, rising technology costs, inflation, labor market shifts, artificial intelligence, and changing consumer purchasing behavior. They discuss how these trends are making secondary markets, reuse, and circular business strategies more valuable than ever before.The episode also explores why circularity should no longer be viewed solely through the lens of sustainability. Instead, the hosts explain how organizations can use circular business models to generate new revenue streams, improve customer loyalty, increase enterprise value, and build greater resilience against future supply chain disruptions. The conversation introduces the distinction between traditional sustainability initiatives and the emerging role of Chief Circularity Officers who are directly responsible for driving commercial growth.Drawing on her mergers and acquisitions experience, Danielle shares why companies that incorporate secondary markets, reverse logistics, and circular business practices may become more attractive acquisition targets. Investors are increasingly looking for businesses that maximize the value of physical assets while creating multiple revenue opportunities from the same products over time.Whether you're involved in finance, supply chain, reverse logistics, sustainability, mergers and acquisitions, or business strategy, Episode 63 offers practical insights into why circularity is becoming one of the most important competitive advantages for modern organizations.Visit our website to learn more:https://allthingscircular.comConnect with Rich: https://www.linkedin.com/in/rich-bulger-43b02112/Connect with Vic: https://www.linkedin.com/in/victoria-d-arcy-aa84b51/Connect with Danielle: https://www.linkedin.com/in/danielle-matarasso/SUBSCRIBE AND FOLLOW ALONG!Our podcast focuses mostly on:Circular Economy, Sustainable Living, Sustainability, Eco-Friendly, Recycling, Zero Waste, Environmentalism, Green Economy, Climate Change, Business Sustainability, Waste Management, Renewable Resources, Eco-Innovation, Supply Chain, Business, Circularity, Environmental Impact, Life Cycle Assessment, Upcycling, Downcycling, Closed Loop System, Sustainable Practices, Resource Recovery, Circular Strategies, Podcast, Alternative Materials, Reverse Logistics, ITAD, Lifecycle Services, Product Sourcing, and more!

  7. Jun 24

    EP 62: Live Selling, Mobile Recommerce & Building a 27K Community with Kitty Vang of YY Wireless

    In this episode of All Things Circular, hosts Rich Bulger and Peter Evans are joined by Kitty Vang, CEO of YY Wireless, to explore one of the fastest-growing trends in recommerce: live selling. From Whatnot and TikTok Shop to the future of mobile device auctions, the conversation examines how live commerce is reshaping the way consumers buy and sell pre-owned technology.Kitty shares how YY Wireless launched its live-selling operation in February 2026 and grew to more than 27,000 followers in just a few months by focusing on consistency, customer engagement, and continuous process improvement. What began with sticky notes and manual tracking quickly evolved into a highly efficient operation powered by automation, inventory management tools, and custom integrations built specifically for high-volume mobile device sales.The discussion dives into the mechanics of live selling, including how devices are tested, cataloged, and presented to buyers in real time. Kitty explains how her team combines detailed device data, quality listings, and engaging live demonstrations to build trust and confidence in just seconds. The episode also explores how digital product information, battery health, testing data, and device condition help customers make purchasing decisions in a fast-paced auction environment.Rich and Peter examine the growing role of live commerce in the secondary mobile market, a sector worth an estimated $70 billion globally. As younger consumers increasingly embrace interactive shopping experiences, platforms like Whatnot are creating new opportunities for sellers to connect directly with buyers while building communities around trust, transparency, and value.The conversation also challenges common misconceptions about used devices and lower cosmetic grades. Kitty explains how live selling allows sellers to educate customers about functionality, value, and real-world use cases, helping move inventory that traditional marketplaces often struggle to sell. The result is faster inventory turnover, reduced operational costs, and greater access to affordable technology for consumers.The episode concludes with practical lessons for entrepreneurs interested in live commerce, including the importance of testing new ideas, embracing calculated risks, and creating systems that can scale. Kitty shares how a simple decision to start auctions at $1 transformed customer engagement and ultimately accelerated growth, providing a valuable lesson in consumer psychology and marketplace dynamics.Whether you're involved in mobile recommerce, reverse logistics, live commerce, ecommerce, refurbishment, or resale, this episode offers valuable insights into how live selling is creating new pathways for value recovery and customer engagement in the circular economy.Visit our website to learn more:https://allthingscircular.comConnect with Rich: https://www.linkedin.com/in/rich-bulger-43b02112/Connect with Peter: https://www.linkedin.com/in/peter-c-evans-phd-217b8/Connect with Kitty: https://www.linkedin.com/in/kitty-vang/SUBSCRIBE AND FOLLOW ALONG!Our podcast focuses mostly on:Circular Economy, Sustainable Living, Sustainability, Eco-Friendly, Recycling, Zero Waste, Environmentalism, Green Economy, Climate Change, Business Sustainability, Waste Management, Renewable Resources, Eco-Innovation, Supply Chain, Business, Circularity, Environmental Impact, Life Cycle Assessment, Upcycling, Downcycling, Closed Loop System, Sustainable Practices, Resource Recovery, Circular Strategies, Podcast, Alternative Materials, Reverse Logistics, ITAD, Lifecycle Services, Product Sourcing, and more!

  8. Jun 17

    EP 61: Circular IT, Asset Stewardship, OEM Challenges & Technology Lifecycles with Sean Doyle

    In this episode of All Things Circular, hosts Rich Bulger and Victoria D'Arcy are joined by Sean Doyle of ReCirc IT to explore the growing role of circularity, asset stewardship, and secondary markets in enterprise technology.Sean shares how ReCirc IT helps organizations manage technology assets beyond traditional OEM and reseller channels, providing independent guidance on procurement, lifecycle management, sustainability, and maximizing the value of enterprise infrastructure. The conversation introduces the concept of "asset stewardship" and why organizations should think differently about technology ownership after the initial purchase.The discussion dives into some of the biggest challenges facing the IT industry today, including supply chain volatility, product scarcity, software licensing restrictions, security concerns, and the growing tension between OEM business models and circular economy principles. Sean explains how vendor policies, support programs, and lifecycle management decisions often influence whether products are reused, refurbished, or prematurely retired.Rich and Victoria also explore the economics of secondary markets, the missed opportunities many OEMs have in supporting second-life customers, and how circular business models can create value through reuse, repair, refurbishment, software services, and asset recovery. The conversation highlights why extending product life is often more impactful than recycling and why reuse should remain the priority within circular economy strategies.The episode also examines growing concerns around planned obsolescence, shortening technology lifecycles, security-driven refresh cycles, and rising software and support costs. Sean shares examples from the networking and enterprise technology sectors where organizations are being forced into expensive upgrade decisions despite having equipment that remains fully functional and fit for purpose.To close the conversation, Sean tackles a common industry myth surrounding chain of custody, security, and secondary-market technology procurement. He explains why many misconceptions persist and how mature secondary markets have developed sophisticated sourcing, quality control, and risk management processes that are often overlooked by buyers.Whether you're involved in ITAD, enterprise technology, procurement, reverse logistics, refurbishment, or circular economy strategy, this episode offers valuable insights into how organizations can unlock greater value from technology assets while building more resilient and sustainable operations.Visit our website to learn more:https://allthingscircular.comConnect with Rich: https://www.linkedin.com/in/rich-bulger-43b02112/Connect with Vic: https://www.linkedin.com/in/victoria-d-arcy-aa84b51/Connect with Sean: https://www.linkedin.com/in/seancdoyle/SUBSCRIBE AND FOLLOW ALONG!Our podcast focuses mostly on:Circular Economy, Sustainable Living, Sustainability, Eco-Friendly, Recycling, Zero Waste, Environmentalism, Green Economy, Climate Change, Business Sustainability, Waste Management, Renewable Resources, Eco-Innovation, Supply Chain, Business, Circularity, Environmental Impact, Life Cycle Assessment, Upcycling, Downcycling, Closed Loop System, Sustainable Practices, Resource Recovery, Circular Strategies, Podcast, Alternative Materials, Reverse Logistics, ITAD, Lifecycle Services, Product Sourcing, and more!

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All Things Circular is your go-to podcast for understanding the circular economy and its critical role in shaping a sustainable future. Each episode dives into practical strategies, expert insights, and thought-provoking discussions designed to help businesses build circular practices that work. Co-hosted by sustainability leaders Rich Bulger and Victoria D’Arcy our mission is to empower, inform, and inspire action. Have questions or want to be a guest on the podcast? Contact us at info@allthingscircular.com. Let’s build a circular future together!

Information

  • Creator
    All Things Circular
  • Years Active
    2025 - 2026
  • Episodes
    70
  • Rating
    Clean
  • Copyright
    © All Things Circular
  • Show Website
    All Things Circular

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