14 episodes

AlphaTalk is here to keep you in the loop when it comes to all things auto. From F&I to general industry updates, we've got you covered. Hosted by an industry insider, Bryan Haakenson, be sure to follow us on Instagram and TikTok. AlphaTalk is a production of Alpha Warranty Services. Copyright 2022.

AlphaTalk Alpha Warranty Services, Inc.

    • Business
    • 5.0 • 5 Ratings

AlphaTalk is here to keep you in the loop when it comes to all things auto. From F&I to general industry updates, we've got you covered. Hosted by an industry insider, Bryan Haakenson, be sure to follow us on Instagram and TikTok. AlphaTalk is a production of Alpha Warranty Services. Copyright 2022.

    Proven Customer and Employee Retention Strategies with Danny Cox

    Proven Customer and Employee Retention Strategies with Danny Cox

    Spend a few minutes with industry insider and automotive finance professional, Danny Cox from The Auto Consultants as he breaks down the fundamentals of how to attract, recruit, train, and retain employees in today's difficult job market. You'll also hear how to grow your dealership by attracting customers in the midst of rising inflation and shrinking inventories. Join your host, Bryan Haakenson as he interviews Danny and draws out the information you need to hear.

    • 49 min
    Secrets of Alpha Warranty's Award-Winning Customer Service

    Secrets of Alpha Warranty's Award-Winning Customer Service

    Spend a few minutes with Bryan Haakenson as he talks with Bethany Bovey and Christine Holm, Alpha Warranty's customer service leaders, about how they provide the company's award-winning, supercharged service. 

    • 38 min
    Tips & Tricks to Supercharge Sales in 2022 with Darin Ramos and Brett Beer

    Tips & Tricks to Supercharge Sales in 2022 with Darin Ramos and Brett Beer

    With 2022 upon us and the effects of the lingering pandemic and other sales challenges persisting in the market, you're invited to join Darin Ramos, Vice President of Sales at Alpha Warranty, and Brett Beer, Regional Sales Manager for Alpha's West Coast Region as they provide expert insights and ways to supercharge your sales and combat these obstacles. 

    Bryan Haakenson is now the sole host for Season 2 of the AlphaTalk podcast since Jessica Bastean moved on to a new career opportunity at the end of 2021. 

    • 35 min
    2021 Industry Update with Jeremy Lindsey, President of Alpha Warranty

    2021 Industry Update with Jeremy Lindsey, President of Alpha Warranty

    Join hosts Bryan and Jessica as they welcome Alpha Warranty's president, Jeremy Lindsey to talk about his insights into the latest automotive industry hot topics. Jeremy is a veteran of the automotive and F&I industries. In this episode, he takes listeners through a range of topics from the latest information on the automotive chip shortage and what it means for dealers and consumers to the emerging EV craze.

    • 36 min
    Women in the Auto Industry w/Eliana Campos-Dominguez

    Women in the Auto Industry w/Eliana Campos-Dominguez

    On a very special episode of AlphaTalk, Bryan and Jess interview Eliana Campos-Dominguez, the Rewards & Digital Marketing Manager for Hyundai Motor America, about her involvement in the growing community of women in the auto industry. Eliana share her experiences and gives advice to both men and women for how they can help support the growth of women in auto.

    Eliana Campos-Dominguez recently served a two-year term as the Vice Chair of Communications for the Women@Hyundai Employee Resource Group (ERG). She started her career in the automotive industry at eighteen years old and created the first digital marketing department at her automotive dealership group, while attending school full time. Upon receiving a bachelor's in business, she was offered a position at an automotive agency to lead the execution of two national digital marketing programs for Toyota and Lexus. In her spare time, she enjoys consulting recent graduates and young professionals on their professional development and networking strategies.

    Make sure to follow AlphaTalk on Instagram, Facebook, & LinkedIn! Leave a review if you're enjoying the show or if there's any topics you'd like us to cover!

    • 27 min
    Branding Your Dealership for Success w/Julie Lafferre and Mark Tenney

    Branding Your Dealership for Success w/Julie Lafferre and Mark Tenney

    On her first solo interview, Jess discusses the importance of brand and branding in dealerships/agencies with Alpha industry insider, Julie Lafferre and Mark Tenney.  Learn why it's important for you to know the who, what, & why of your business and what you can do right now to start.

    Julie Lafferre is Alpha Warranty Service's Brand Specialist. She has a background in graphic design, photography, advertising, and, of course, branding.

    Mark Tenney is the VP of Marketing at Alpha Warranty Services. He has years of experience in marketing with an emphasis in leadership, graphic design, branding, and strategy.

    Make sure to follow AlphaTalk on Instagram, Facebook, & LinkedIn! Leave a review if you're enjoying the show or if there's any topics you'd like us to cover!

    • 28 min

Customer Reviews

5.0 out of 5
5 Ratings

5 Ratings

Jack X Mann ,

Super Informative and Very Current

This new podcast is a breath of fresh air in the automotive space. AlphaTalk has interesting and informative guests who talk about the topics relevant and current in the industry. With so much fluidity in the market right now, this podcast seems to be at the forefront of what we need to know. Thanks to Bryan and Jessica for keeping things interesting and lively. Can’t wait for more excellence from AlphaTalk!

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