32 episodes

An Educated Guest, a podcast that brings together great minds in higher ed to delve deeper into the innovations and trends guiding the future of education, hosted by the EVP and GM of Wiley University Services and Talent Development, Todd Zipper.

An Educated Guest Wiley - Todd Zipper

    • Education
    • 5.0 • 51 Ratings

An Educated Guest, a podcast that brings together great minds in higher ed to delve deeper into the innovations and trends guiding the future of education, hosted by the EVP and GM of Wiley University Services and Talent Development, Todd Zipper.

    S2 E5 | Innovating Through Failure – with Dr. Bridget Burns

    S2 E5 | Innovating Through Failure – with Dr. Bridget Burns

    Higher ed was never designed around students. But Dr. Bridget Burns is determined to disrupt that.

    In this episode of An Educated Guest, Todd Zipper, EVP and GM of Wiley University Services and Talent Development, welcomes Dr. Bridget Burns, Founder and CEO of the University Innovation Alliance (UIA). Together, they explore how empathy, design thinking, accessible data, trusting each other to fail, and the UIA’s six policy areas have innovated scalable solutions for student success.

    Key Takeaways:
    • Why tools like predictive analytics and proactive advising are fundamental to diagnosing students’ problems and providing immediate support
    • How chatbots can resolve students’ issues and help staff be more effective
    • Why career services need to become part of every classroom experience
    • How $1000 grants have ensured students graduate on time
    • How creating the social safety to fail is key to innovation

    Guest Bio
    Dr. Bridget Burns is the founder and CEO of University Innovation Alliance, a multi-campus laboratory for student success innovation that helps university leaders implement scalable solutions to increase the number and diversity of college graduates.
    In 2020, Bridget was recognized by Diverse Issues as one of "35 Leading Women in Higher Education" and named one of the “16 Most Innovative People in Higher Education” by Washington Monthly magazine. In addition, her work has been highlighted in national outlets like The New York Times, Fast Company, and 60 Minutes. She was also featured in the documentary “Unlikely."
    Bridget received her bachelor’s degree in Political Science and master’s degree in Public Policy from Oregon State University and her Doctorate in Higher Education, Leadership & Policy from Vanderbilt University.

    • 49 min
    S2 E4 | Traversing the Education-Workforce Continuum – with Rick Torres

    S2 E4 | Traversing the Education-Workforce Continuum – with Rick Torres

    Imagine a future where learners can instantly verify their skills, credentials, and employment. Thanks to the National Student Clearinghouse, this future is already becoming a reality.

    In this episode of An Educated Guest, Todd Zipper, EVP and GM of Wiley University Services and Talent Development, welcomes Rick Torres, President and CEO of the National Student Clearinghouse. They discuss topics such as the “K-20 to workforce continuum”, the top factors accelerating enrollment declines, and how a “point of no return” now requires higher ed to pivot for good.

    Key Takeaways:
    How the Clearinghouse is evolving paper transcripts into a digital credentials wallet
    How the credentials ecosystem is becoming less of a “wild west”
    Why employers have been upskilling talent in-house and how higher ed institutions can help
    Understanding recent enrollment declines via the community college sector
    Why universities, states, and federal policy makers must work in tandem to track education and job outcomes

    Guest Bio
    Rick Torres joined the National Student Clearinghouse as President and CEO in 2008. Under his leadership, the Clearinghouse has provided access-driven educational reporting, data exchange, verification, and research services to help learners, institutions, and organizations maximize human potential across the “K-20 to workforce continuum.”

    Rick currently serves as a board member of the John Tyler Community College Foundation and Achieving the Dream. He is also a founding member of the Groningen Declaration Network Group, a multinational group of leaders dedicated to developing a trusted international data exchange ecosystem. Rick holds an MBA in international finance from Georgetown University and undergraduate degrees in both marketing and management from Manhattan College.

    • 49 min
    S2 E3 | “Are We the Problem?” – with Dr. Tim Renick

    S2 E3 | “Are We the Problem?” – with Dr. Tim Renick

    “Are we the problem?” This simple question would lead Dr. Tim Renick to leverage big data at scale and profoundly improve Georgia State University (GSU) students’ outcomes.

    In this episode of An Educated Guest, Todd Zipper, EVP and GM of Wiley University Services and Talent Development, welcomes Dr. Tim Renick, founding Executive Director of Georgia State University’s National Institute of Student Success (NISS). They explore how personalized approaches to data and technology have revolutionized student success, created equitable career outcomes for historically under-resourced learners, and increased revenue at GSU.

    Key Takeaways:
    • How GSU dramatically improved outcomes for low-income students and students of color
    • How proactive chat technology helped reduce GSU’s summer melt by over 30%
    • The unique strategies GSU uses to help students connect education and career
    • How Tim founded NISS using a systematic, data-informed, and technology-enhanced approach
    • The four service areas NISS offers to help universities boost student success

    Guest Bio
    Dr. Tim Renick is the founding Executive Director of Georgia State University’s new National Institute for Student Success. Immediately before his transition, he served as Professor of Religious Studies and Senior Vice President for Student Success at GSU. Under his leadership, the university has produced one of the fastest-growing graduation rates in the nation and has eliminated achievement gaps based on students’ race, ethnicity, and income levels.
    Tim has testified before the U.S. Senate on strategies that help university students succeed and has been invited to speak at the White House twice. In addition, his work has been covered by national news media, including The New York Times, The Wall Street Journal, Time, and CNN. He is also the principal investigator for a $9 million U.S. Department of Education grant to study the impact of predictive-analytics-based advisement on 10,000 low-income and first-generation students. Tim graduated summa cum laude from Dartmouth College and holds master’s and doctor’s degrees in religion from Princeton University.

    • 57 min
    S2 E2 | From Search to Certificates – with Steven Butschi

    S2 E2 | From Search to Certificates – with Steven Butschi

    Google’s search bar gives power to the everyday learner. But now, Google is working to develop lifelong learners too.

    In this episode of An Educated Guest, Todd Zipper, EVP and GM of Wiley University Services and Talent Development, welcomes Steven Butschi, Director of Education at Google Cloud. Todd and Steven discuss Google’s approach, partnerships, and advancements in the world of higher ed and careers. 

    Key Takeaways:
    How Google is investing in an ecosystem of lifelong learning, from in-house certificates to traditional degree programs with partner universities 
    How new employer-recognized certificate programs compare to typical MOOC courses 
    Why a machine-learning approach, predictive analytics, and user search experience can improve the educational process 
    How Google is personalizing higher education with AI, from advancing DE&I to improving financial aid support  

    Guest Bio
    Steven Butschi is the Director of Education at Google Cloud. In his role, he works with school districts, universities, colleges, and EdTech companies to digitally transform by adopting cloud computing products. Steven joined the Google Education team in 2009 after working in IT consulting and volunteering as an adult English Language Learner (ELL) teacher.

    In his time at Google, Steven has helped universities migrate to Google Workspace for Education, worked on the founding team to bring Chromebooks to the education market, and launched efforts to bring the Google Cloud Platform to researchers, universities, and EdTech companies. Steven holds a BA from Brown University in International Relations and French. 

    • 40 min
    S2 E1 | Boosting Employability with Competency-Based Education – with Marni Baker Stein

    S2 E1 | Boosting Employability with Competency-Based Education – with Marni Baker Stein

    Western Governors University (WGU) is breaking the mold of traditional education. Discover how taking a student-centered approach can shape the future of higher ed and skills-based hiring practices.

    In this episode of An Educated Guest, Todd Zipper, EVP and GM of Wiley University Services and Talent Development, welcomes Marni Baker Stein, Provost and Chief Academic Officer, Western Governors University to discuss some of their top innovations.

    Key Takeaways:
    The impact of personalizing education around individual learners’ needs
    How competency-based education translates into surfacing skills within the workplace
    How WGU was inspired by health care to pioneer the Community of Care, a 360-degree case management model
    How WGU is democratizing access to skills-based hiring and empowering learners with a skills-based achievement wallet through the Open Skills Network
    WGU’s sophisticated approach to learner outcomes data and how they hope to advance competency-based education in the future  

    Guest Bio
    Dr. Marni Baker Stein is Provost and Chief Academic Officer at Western Governors University. Marni has more than 25 years of experience designing and scaling programs to improve access, affordability, and student success. In her current role, she’s responsible for driving the university’s focus on academic quality and student success, contributing to making Western Governors University one of the leading online universities in the United States today.

    Prior to WGU, she worked for several educational institutions in the U.S. and abroad on the development and administration of pioneering high school, undergraduate, graduate, and continuing and professional programming models. These institutions include the University of Texas System, Columbia University, the University of Pennsylvania, the University of California Santa Barbara, Pennsylvania State University, SUNY Buffalo (Latvia), and the United States Information Agency (Turkey, Japan). Marni earned her Ph.D. in Teaching, Learning, and Curriculum from the University of Pennsylvania.

    • 45 min
    S1 E27 | Now Trending in Higher Ed – with Richard Garrett

    S1 E27 | Now Trending in Higher Ed – with Richard Garrett

    How has higher ed trended this year? Just ask Richard Garrett. With nearly 25 years of experience in higher ed research, consulting, and policy, he has his finger on the pulse of postsecondary education’s current trends and future trajectory.

    In this episode of An Educated Guest, Todd Zipper, EVP and GM of Wiley University Services and Talent Development, welcomes Richard Garrett, Chief Research Officer of Eduventures to review his predictions for higher ed in 2022.

    Key Takeaways:
    How developments in alternative credentials and online learning at elite universities can shape the future of higher ed
    The background of the “gainful” employment rule and how it could evolve and impact non-profits and consumers
    The issue of student debt cancellation and how we can expect it to play out
    How approaching peak bachelor’s degrees can pave the way for options that better serve learners
    How new, state-led learning initiatives can localize the online learning experience

    Guest Bio
    Richard Garrett is Chief Research Officer at Eduventures, a higher ed research and advisory firm under Encoura. Richard is also Co-Director of the CHLOE Project. CHLOE—Changing Landscape of Online Education—is an annual survey of online leaders in US colleges and universities that monitors how online learning strategy, policy and practice is evolving.

    Prior to Eduventures, Richard was the North America Director for i-graduate, working with clients of the International Student Barometer. From 2015 to 2019, Richard was Director of the Observatory on Borderless Higher Education, focused on global developments in online learning, internationalization, and commercial activity and partnerships. He also worked as a researcher in the School of Education & Continuing Studies at the University of Surrey in the UK and as a policy analyst at the UK Quality Assurance Agency for Higher Education. He has a bachelor’s and master’s degree from King’s College London and a Postgraduate Certificate in Education from the University of Cambridge.

    • 1 hr 3 min

Customer Reviews

5.0 out of 5
51 Ratings

51 Ratings

king_jas22 ,

Wow! What a great episode!

I wasn’t aware that it was WGU’s Leadership Team that pioneered the tremendous shift to core competency-based education. My bachelor’s degree followed a similar model in that we had an advisory board of local professionals who served as consultants for the development and evolution of our program over time. They wanted to ensure that graduates were prepared for the local workforce by integrating the skills most valued by current employers. As I am becoming more interested in data analytics for higher education, I would love to hear more about how WGU is using geospatial analytics to customize their student’s academic experience to their desired career plan and residency.

AliVanD ,

Great insights and guests

As someone working in higher education I really enjoy listening to this podcast and hearing the perspectives of the different guests and about the future of higher education. Todd is a great host and asks insightful and thoughtful questions to his guests. You can tell he has an enthusiasm for the topics and that the guests are subject matter experts in their fields. This is a good listen for anyone working in the higher ed realm.

Hravz ,

Innovative and interesting

Exciting to learn about the involvement of leadhership into the current trends and future trajectory of education.

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