ARA Unscripted

The Automotive Recyclers Association

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Kinh Doanh

ARA Unscripted is a candid, open-format podcast where I sit down with interesting people from across the automotive recycling industry and beyond. We dive into real conversations about work, life, leadership, challenges, wins, and everything in between. No scripts. No filters. Just authentic stories and insights that inspire, educate, and connect.

1 ngày trước

Episode 15: Amber Kendrick

In this episode of ARA Unscripted, Vince Edivan sits down with Amber Kendrick, owner of Pete's Auto Parts in Michigan and one of the most respected voices in automotive recycling. Amber shares the story of Pete's Auto Parts—from its beginnings as a small towing operation started by her grandfather to becoming one of the industry's highest-performing recycling businesses. Along the way, she discusses leadership, operational excellence, marketing, industry partnerships, and how Pete's continues to thrive in a challenging market. The conversation dives into retail growth strategies, recycler-to-recycler sales, Facebook Marketplace marketing, customer payment policies, quality standards, AI tools, workforce development, and the future of automotive recycling. Whether you're an auto recycler, business owner, or industry professional, Amber offers practical insights on adapting, growing, and staying competitive in a rapidly changing marketplace. Episode SponsorToday's episode is brought to you by ari's Sales Assistant. Every missed call is a missed opportunity. ari's Sales Assistant uses AI-powered voice technology to answer incoming calls, capture customer information, qualify leads, and help your team convert more opportunities—even when your staff is busy or unavailable. The best part? It integrates directly with your existing workflow and ensures every customer inquiry gets the attention it deserves. Learn more by contacting Kirk Monger at Kirk@ariintel.com Connect with ARALearn more about the Automotive Recyclers Association: Automotive Recyclers Association Follow ARA on social media for industry news, advocacy updates, educational resources, and future episodes of ARA Unscripted. Chapters00:00 Introduction & Why Vince Is Recording at Pete's Auto Parts 03:00 The ARTI Scholarship Dinner Experience 05:00 Pete's Auto Parts Hits Another Record Month 06:30 Why Amber Fired Customers Who Didn't Pay On Time 08:00 The Power of Recycler-to-Reycler Sales 09:30 Growing Retail Sales Through Marketing 10:00 Facebook Marketplace Successes and Challenges 12:00 Adapting to Change in Automotive Recycling 13:00 Leadership Lessons and Company Culture 17:00 The History of Pete's Auto Parts 25:00 Building a Business Through Relationships 35:00 Industry Involvement and ARA Leadership 50:00 Technology, AI, and Customer Service 1:02:00 How AI Is Helping Capture More Sales Opportunities 1:10:00 Workforce Development and Team Building 1:17:00 The Importance of State Associations 1:19:00 Music, Concerts, and Life Outside the Business #ARAUnscripted #AutoRecycling #AmberKendrick #PeteAutoParts #AutomotiveRecyclers #UsedAutoParts #Leadership #SmallBusiness #AI #AutomotiveIndustry

1 giờ 31 phút
3 thg 6

Episode 14: Rachel Farrar

In this insightful interview, mental health expert Rachel Farrar discusses the importance of mental health awareness in the workplace, how managers can identify red flags, and practical strategies to support employee well-being. Discover how fostering a supportive culture can enhance productivity and prevent crises. This episode of ARA Unscripted is sponsored by Auto Recycler Intelligence (ari). ari helps automotive recyclers capture more opportunities by ensuring every customer call gets answered — even when your team is busy or your yard is closed. ari's Sales Assistant works 24/7, speaking the language of auto recycling, qualifying leads, and helping recyclers convert missed calls into real revenue. To learn more about how ari can help your business capture more sales opportunities, visit ariintel.com or contact Kirk Monger at kirk@ariintel.com. Chapters 00:00 Introduction to Mental Health in the Workplace 03:04 Understanding the Role of Managers 05:53 Identifying Stress vs. Mental Health Issues 08:44 Coping Mechanisms and Their Importance 11:40 Recognizing Red Flags in Employees 14:54 Approaching Employees with Concern 17:53 Employer Responsibilities and Ethical Considerations 20:41 Impact of COVID-19 on Mental Health 23:40 Crisis Management in the Workplace 26:39 Creating a Supportive Workplace Culture 29:38 The Importance of Self-Care for Employers 32:41 Resources for Employers and Conclusion Resources: Surgeon General's Mental Health in the Workplace Guide - https://www.hhs.gov/mental-health-workplace-guide American Psychological Association - https://www.apa.org Mental Health America - https://www.mhanational.org Guest links LinkedIn - https://www.linkedin.com/in/rachelfarrar Website - https://rachelfarrar.com

34 phút
20 thg 5

Episode 13: Shannon Nordstrom

Most people in the automotive recycling industry know Shannon Nordstrom as the President of the Automotive Recyclers Association, the owner of Nordstrom’s Automotive, or the voice behind the nationally syndicated Under the Hood radio show. But this conversation goes much deeper than titles. In this episode of ARA Unscripted, Shannon talks about growing up on a South Dakota dairy farm, how his family built Nordstrom’s Automotive through multiple generations of change, and what leadership, faith, responsibility, and service really look like over the long haul. We also dive into: • The origins of Under the Hood • Building a nationally syndicated automotive media brand • The evolution of the recycling industry • Why adaptability matters more than ever • Industry leadership and giving back • Family business dynamics across generations • What Shannon believes the future of automotive recycling looks like This ended up being less of an interview and more of an honest conversation about legacy, entrepreneurship, and building something that lasts. ⸻ Sponsored by Yard Smart If you’re tired of being locked into contracts or being told you need all new equipment, check out Yard Smart — the yard management platform built for self-serve yards. • No contracts • Use your current hardware • Integrated credit card processing available • Retail + scrap point of sale • Native admissions process in one system One of the things recyclers consistently say about Yard Smart is how responsive they are. If your suggestion makes sense, they’ll build it. Learn more or book a demo: https://yardsmartapp.com Mention this episode and they’ll waive the setup fee and give you your first month free. Offer valid for one year from the episode air date. ⸻ TIMESTAMPS 00:00 Intro — Who Is Shannon Nordstrom? 00:51 Sponsor — Yard Smart 01:34 Growing Up in the Automotive Recycling Industry 06:07 The Nordstrom Family Story & Dairy Farm Origins 09:03 Innovation, Entrepreneurship & Family Legacy 20:57 Service, Leadership & Giving Back 23:19 Faith, Responsibility & Perspective 31:45 Building Nordstrom’s Automotive Into a Modern Operation 43:12 Industry Change & Adapting to New Markets 56:36 Why the Repairable Vehicle Business Changed 57:09 The Origins of Under the Hood Radio 58:14 Building a Nationally Syndicated Radio Show 01:17:11 Turning Under the Hood Into a Media Business 01:28:42 Leadership Lessons & Industry Relationships 01:42:30 The Future of Automotive Recycling 01:54:18 Family, Legacy & Multi-Generation Business 02:03:01 Shannon’s Mother’s Book & Preserving Family History 02:08:44 Final Thoughts ⸻ Subscribe for more conversations with the people shaping the automotive recycling industry. #AutomotiveRecycling #AutoRecycling #ARAUnscripted #ShannonNordstrom #UnderTheHood #RecycledParts #SalvageYard #AutomotiveIndustry

2 giờ 20 phút
6 thg 5

Episode 12: Chris Daglis

Most recyclers think they need more cars. Chris Daglis says you need to get more out of the ones you already have. In this episode of ARA Unscripted, Chris shares real-world insights from decades in the industry—covering everything from insurer partnerships and missed revenue opportunities to how AI is reshaping operations inside the yard. If you’re serious about improving your business, this is one to watch. Chapters: 00:00 – “You’re Not Losing Cars… You’re Losing Value” 02:10 – From Collision Shop to Parts Pioneer 08:00 – The Shift That Changed Everything 13:00 – “Break Your Own Business First” 17:00 – The Insurance Deal That Shook the Industry 24:00 – Industry Backlash & Real Pressure 31:30 – Leaving the Family Business & Starting Fresh 40:00 – What Hasn’t Changed in 30 Years 49:00 – The Biggest Missed Opportunity in Recycling 56:30 – Why You’re Throwing Away Valuable Parts 01:01:00 – AI: What’s Real vs What’s Hype 01:07:00 – The 40% Missed Call Problem 01:13:00 – Using AI to Increase Sales 01:20:00 – Embedded vs Fragmented AI 01:30:00 – Training, Data, and Better Decisions 01:40:00 – Where the Industry Is Headed Sponsored by YardSmart Learn more: yardsmartapp.com/schedule-a-demo Subscribe for more conversations with the people shaping the auto recycling industry.

1 giờ 50 phút
22 thg 4

Episode 11: Benny Cunningham

In this episode of ARA Unscripted, we sit down with Benny Cunningham of Cunningham Brothers Auto Parts to explore how the auto recycling industry is evolving—and where the biggest opportunities lie ahead. From the early days of family-run yards to today’s complex supply chains, Benny shares insights on OEM partnerships, core programs, and why recyclers are uniquely positioned to solve some of the industry’s biggest challenges. This conversation goes beyond parts—it’s about how auto recyclers can shift from selling inventory to delivering solutions, adapt to changing demand, and capture untapped market opportunities. This episode is brought to you by YardSmart—a yard management system built specifically for self‑serve yards and the people who run them. Book a demo at yardsmartapp.com/schedule‑a‑demo, email info@yardsmartapp.com, or call (888) 906‑9273. Mention this ad and YardSmart will waive the setup fee and give you your first month free. (offer expires 1 year from this episode air date.) 🔑 Key Topics Covered in This Episode: The evolution of the auto recycling industryHow OEM partnerships are changing the gameThe “void” opportunity in recycled auto partsWhy chain of custody and VIN-level tracking matterThe rise of electronics and complex partsHow recyclers can increase margins and capture more valueThe future of digital parts selling and VIN-based systems⏱ Chapters: 00:00 Intro 01:27 Building a Recycling Business From Scratch 05:10 The Power of Relationships in Auto Recycling 08:20 How the Industry Has Evolved Over Time 12:05 The Call That Changed Everything (AER Story) 15:40 The Core Program: A $100M Opportunity 20:10 Chain of Custody & VIN-Level Traceability 24:05 From Parts to Solutions: Working with OEMs 28:15 The “Void” Opportunity Explained 33:05 Flipping the Parts Pyramid 37:10 Why Recyclers Are Leaving Money on the Table 41:20 The Real Problem: Not Listening to Customers 45:05 KarKey & the Future of Parts Selling 49:10 Margin Compression & Industry Pressure 52:00 The Parts “Pandemic” & Supply Chain Gaps 55:10 The Biggest Mistake: Slow Adoption 58:00 Why the Future of Auto Recycling Is Strong 💡 Why This Episode Matters: Auto recyclers are sitting at the center of a major shift in the automotive industry. As supply chains tighten and vehicles become more complex, the role of recycled parts—and the businesses that supply them—is becoming more critical than ever. This episode breaks down where the industry is heading and how recyclers can position themselves to win. 🔗 Learn More About ARA: https://www.a-r-a.org/ 👍 If you found this valuable, make sure to: Like the videoSubscribe to the channelShare with someone in the industry#AutoRecycling #UsedAutoParts #CircularEconomy #AutomotiveIndustry #OEM #SupplyChain #ARA #AutoRecyclers

1 giờ 34 phút
8 thg 4

Episode 10: Paul D'Adamo

In this episode of ARA Unscripted, Vince sits down with industry icon Paul D'Adamo, “Pauly D” for an honest, engaging conversation about leadership, reinvention, and finding purpose along the way. From a shy kid turned public speaker… to building, cleaning up, and selling an auto recycling business… to becoming a national voice for safety during the Takata airbag recall, Paul shares the moments, mentors, and missteps that shaped his journey. They talk about customer service, associations, succession, the power of storytelling, and why curiosity and gratitude matter more than having a perfectly planned path. This episode is packed with lessons for recyclers, leaders, and anyone navigating change—because life, and careers, are rarely a straight line.

1 giờ 38 phút
25 thg 3

Episode 9: Scott Robertson

In this episode of ARA Unscripted, Vince sits down with Scott Robertson—past ARA president and lifelong automotive recycler—for a candid conversation about the evolution of the industry, today’s economic pressures, and what lies ahead.

1 giờ 19 phút
11 thg 3

Episode 8: Mike Kunkel

In this episode, we sit down with Mike Kunkel of Profit Team Consulting for a candid conversation about the realities facing auto recyclers today. From tighter margins and rising salvage costs to auction dynamics, private equity pressure, and operational discipline, Mike shares hard‑earned insights from decades in the industry. We also explore lessons from consolidation, the impact of technology and AI, and why the next phase of success won’t come from growth at all costs—but from sharper execution when times get tough. This episode is sponsored by Online Parts Depot. Visit them today at www.onlinepartsdepot.net or contact them at matthamlin@onlinepartsdepot.net

1 giờ 37 phút

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ARA Unscripted is a candid, open-format podcast where I sit down with interesting people from across the automotive recycling industry and beyond. We dive into real conversations about work, life, leadership, challenges, wins, and everything in between. No scripts. No filters. Just authentic stories and insights that inspire, educate, and connect.

Nhà sáng tạo

The Automotive Recyclers Association
Năm hoạt động

2025 - 2026
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15
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© 2025 The Automotive Recyclers Association
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ARA Unscripted