Article to Audio

M.-H. Tsai, L. Rees, J. Parlamis, M. A. Gross, D. A. Cai

“Article to Audio” features interviews with scholars about their research on negotiation and conflict management from our field's top academic journals. We have specifically designed the format and content of the episodes to be rooted in research findings but avoiding complicated jargon so that the series can be useful for a variety of audiences, including upper-year undergraduates, graduate students, and the general public.

  1. Can Confidence Influence Persuasiveness in Disagreements by Conveying Competence versus Dominance? The Moderating Role of Competitiveness

    12/04/2024

    Can Confidence Influence Persuasiveness in Disagreements by Conveying Competence versus Dominance? The Moderating Role of Competitiveness

    Rees, L. & Tsai, M. & Kopelman, S. & Hu, H., (2024) “Can Confidence Influence Persuasiveness in Disagreements by Conveying Competence versus Dominance? The Moderating Role of Competitiveness”, Negotiation and Conflict Management Research 17(2), 153-181. Research has demonstrated that confident individuals gain social influence because their confidence signals competence rather than dominance in settings in which they do not experience a disagreement with others. We extend this research by exploring felt competitiveness, as reflected by perceptions of goal opposition between perceivers and others. In settings where people experience a disagreement, we explore the impact of felt competitiveness on the association between expressed confidence and social perceptions of the expresser’s competence and dominance, and how these shape persuasiveness. We conducted a field study examining dyadic interactions between coworkers (Study 1) and two experiments manipulating competitiveness and confidence (Studies 2-3).Results showed that high competitiveness neutralizes the positive association between expressed confidence and perceived competence, thus eliminating the positive indirect effect of expressed confidence on persuasiveness. Results also demonstrated a stronger positive association between expressed confidence and perceived dominance when competitiveness is higher. However, perceived dominance did not consistently predict persuasiveness, suggesting that the dominance results should be interpreted with caution. Overall, our findings offer novel implications regarding how the social influence processes of confidence expressions are shaped by felt competitiveness. Laura Rees (laura.rees@oregonstate.edu) is an Associate Professor of Organizational Behavior at the College of Business, Oregon State University. Her research focuses on the complexity, nuance, and often counterintuitive nature of emotions and related cognitive and interpersonal experiences and their consequences for decision-making, judgment, perception, persuasion and negotiation, performance, and well-being at work. Dr. Ming-Hong Tsai is an Associate Professor of Psychology in the School of Social Sciences at Singapore Management University. His research focuses on judgment and decision-making, conflict and collaboration, and emotions. He has published papers in journals such as Organization Science, Journal of Organizational Behavior, Personality and Social Psychology Bulletin, Journal of Personality, British Journal of Psychology, Journal of Business and Psychology, and Negotiation and Conflict Management Research.

    25 min
  2. From Theory to Practice and Back Again: Lessons from Hostage Negotiation for Conflict Management

    10/23/2023

    From Theory to Practice and Back Again: Lessons from Hostage Negotiation for Conflict Management

    Deborah A. Cai (Ph.D., Michigan State University) is professor and senior associate dean in the Klein College of Media and Communication at Temple University, and she is a faculty member in the Media and Communication doctoral program. Dr. Cai is an international researcher with scholarly and professional expertise in intercultural communication, persuasion, negotiation and conflict management. She has conducted research in China, Japan, and the U.S., and she has trained political and business leaders from Afghanistan, China, Kazakhstan, and developing nations from Asian Pacific Economic Commission (APEC) and the State Department’s leadership program. Deborah is a Fellow in the International Academy of Intercultural Researchers and a Fellow and past president of the International Association for Conflict Management (IACM). She is Past-Chair of the Conflict Management division of the Academy of Management. Deborah served as editor of the journal, Negotiation and Conflict Management Research, and is editor of the four-volume collection of research, Intercultural Communication (Sage, Benchmark in Communication). Her research has published in outlets such as Communication Monographs, Communication Research, International Journal of Conflict Management, Human Communication Research, Journal of Cross-Cultural Psychology, as well as The Handbook of Intercultural Communication and the SAGE Handbook of Communication and Conflict. Cai, D. A., (2022) “From Theory to Practice and Back Again: Lessons from Hostage Negotiation for Conflict Management”, Negotiation and Conflict Management Research 15(3). doi: https://doi.org/10.34891/20220406-433

    20 min

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“Article to Audio” features interviews with scholars about their research on negotiation and conflict management from our field's top academic journals. We have specifically designed the format and content of the episodes to be rooted in research findings but avoiding complicated jargon so that the series can be useful for a variety of audiences, including upper-year undergraduates, graduate students, and the general public.