What happens after the password dies? In Episode 6 of Authentic Talks, host Arielle Slama sits down with Megan Shamas, Chief Marketing Officer of the FIDO Alliance, to explain what's next for passkeys, AI agents, and digital identity Just weeks after the FIDO Alliance announced that passkey adoption surpassed 5 billion credentials worldwide, the organization also launched new initiatives focused on AI agent authentication, digital credentials, and trusted commerce. At the same time, OpenAI joined the Alliance, helping accelerate industry efforts to build trust into the next generation of AI-powered systems. Megan shares how FIDO has evolved from eliminating passwords to helping establish a broader trust infrastructure across people, devices, credentials, and AI agents. Together, Arielle and Megan unpack insights from the State of Passkeys research, the gap between passkey deployment and usage, and why agentic authentication may define the next decade of identity. The conversation also explores new research from HID and the FIDO Alliance on converged credentials, revealing how organizations are beginning to unify physical and digital identity into a single trust framework. This episode explores: • Why reaching 5 billion passkeys marks a tipping point for passwordless authentication • The gap between passkey deployment and real-world usage • How AI is reshaping phishing, fraud, and digital trust • Why identity must be built into AI systems from the beginning • Agentic authentication and securing autonomous actions • Converged credentials across physical and digital identity • What identity leaders should prioritize for the future Episode Highlights • Insights from the State of Passkeys 2026 report • The reality behind enterprise passwordless adoption • The 57% challenge: why phishable authentication still persists • AI-powered social engineering and emerging threats • The launch of FIDO's Agentic Authentication Working Group • What OpenAI's participation signals for the future of identity • The emergence of trusted delegation and agent-initiated commerce • New research on converged credentials and enterprise readiness • Why identity is becoming the foundation of trust in the AI era Chapter Guide (00:49) Welcome and introducing Megan Shamas, CMO of FIDO Alliance and co-researcher on the HID x FIDO report (02:05) Megan's background: from smart cards and EMV to passkeys — 23 years in market adoption (04:19) The Authentic Question: when did identity stop being a job and become a mission? (06:52) Unsolved identity challenges: remote IDV, deepfakes, digital wallets and global interoperability (10:51) What a successful passkey deployment actually looks like — consumer and workforce sides (17:32) The 93%/13% gap: why organizations aren't deploying passkeys at scale (21:06) The real blocker isn't technical — it's employee communication and change management (23:15) AI enters the conversation: from phishing acceleration to agentic AI (25:22) Why Megan doesn't care about "agent identity" — and what she cares about instead (27:15) Agentic commerce scenarios: consent, auditability, and the need for standardization (29:17) FIDO's response: spec contributions from Google and Mastercard, and OpenAI joining the Alliance (34:24) Diving into the HID x FIDO research: converged credentials and the confidence paradox (41:16) Public sector lagging behind: fragmentation and lack of national oversight (42:33) Lightning Round: passkeys, AI agents, passwordless, and a Diet Coke fridge (48:35) Wrap-up: three key takeaways and how to access the report Featured Guests Megan Shamas — Chief Marketing Officer, FIDO Alliance Host: Arielle Slama — Director of Product Marketing, HID Transcript & FAQs What are passkeys? Passkeys are phishing-resistant credentials that replace passwords with cryptographic authentication tied to a user's device. They offer a simpler user experience while significantly improving security. Why are organizations still using passwords if passkeys are available? Many organizations have deployed passkeys but continue to support legacy authentication methods for compatibility, operational, and user adoption reasons. Completing the transition often requires organizational change in addition to technology deployment. What is agentic authentication? Agentic authentication focuses on verifying AI agents, user intent, and delegated actions. It establishes trust when autonomous systems act on behalf of individuals or organizations. Why is AI creating new identity challenges? AI enables highly convincing phishing, impersonation, and automated attacks at an unprecedented scale. At the same time, AI agents require new models for authentication, authorization, accountability, and trust. What are converged credentials? Converged credentials combine physical and digital identity into a unified credential that can be used for building access, device authentication, application access, and other trust-based interactions. Why is converged identity becoming important? Organizations increasingly need consistent identity experiences across physical security and cybersecurity environments. Converged credentials reduce friction, improve security, and support modern workforce experiences. What does the future of digital identity look like? The future of identity extends beyond authenticating people. It includes trusted interactions among humans, devices, digital credentials, AI agents, and autonomous systems operating across physical and digital environments. Related Resources State of Passkeys 2026 Report FIDO Alliance Research Report x HID Follow HID IAM on LinkedIn - Stay up to date on the latest in digital identity, authentication, and enterprise security Recommend a Topic for a Future Episode If you have an idea for a topic, whether it's about IAM, passwordless authentication, Zero Trust security, passkeys or enterprise authentication in general, we'd love to hear from you. Suggest a topic About the Podcast Authentic Talks is designed to be a raw, unfiltered space where identity professionals — from analysts to CISOs — speak candidly about their journeys, challenges and breakthroughs. This isn't polished marketing. It's real talk about what's working, what's broken and what's next. Hosted By Arielle Slama Director of Product Marketing Rich Gibsen Director of Strategic Alliances Subscribe on Your Favorite Platform Libsyn Amazon Apple Spotify Follow Us on Social Media LinkedIn