Auto Collabs

Collaboration through connection. Hosted by Paul J Daly, Kyle Mountsier, and Michael Cirillo, Auto Collabs is your connect point to the human side of the retail automotive industry: what motivates its leaders, how they navigate change, and what keeps them pushing forward. It’s beyond-the-business-card conversations with real people powering dealerships, technology platforms, and everything in between. From the team behind the More Than Cars movement, this podcast is built on one big belief: thriving people create thriving businesses. With candid conversations, industry insight, and just enough unfiltered banter to keep things interesting, Auto Collabs delivers authentic stories that inspire real collaboration.  // Auto Collabs is produced by Automotive State of the Union (ASOTU). Learn more at https://www.asotu.com

  1. قبل ١١ ساعة

    (Re-Release) Unreasonable Hospitality = More Than Cars with Will Guidara

    Send a text This episode originally released on April 4, 2024. Will Guidara has never told this story before. He’s now world-famous, a New York Times bestseller, and has appeared on talk shows, stages and podcasts. But this is the first time he shares how he and Simon Sinek met and connected, ultimately leading to Simon asking him to write a book, ‘Unreasonable Hospitality.’ He opens up about his belief that anyone, in any profession, can choose to be part of the hospitality industry by prioritizing people with the same zeal often reserved for products. His book serves as a testament to this philosophy, emphasizing the power of prioritizing relationships and the human moments that weave through our professional endeavors. Will is a maestro in the art of making people feel valued beyond the transaction, and applies this to the automotive industry. 🌟 "Every car tells a chapter of your life story," Will muses, highlighting the profound connections between milestones and the vehicles we choose to mark them. In essence, this interview is not just about the cross-pollination of ideas between industries but a clarion call to infuse our work with humanity, creativity, and, most importantly, unreasonable hospitality. Will Guidara masterfully reminds us that at the heart of every transaction, every service, lies the unparalleled power of making people feel truly seen and valued. 0:00 - Introduction to Will Guidara and the Essence of "Unreasonable Hospitality" 0:23 - Will's Philosophy: Making Hospitality a Universal Industry 1:33 - The Significance of Investing in Relationships Over Moments 3:18 - Embracing People Over Product: Will's Mantra for Success 9:25 - The Story Behind Will's Connection with Simon Sinek 22:24 - Challenging Traditional Rules and Empowering Creativity in Hospitality 34:37 - Opportunities for Hospitality in the Automotive Industry: Celebrating Life's Moments Will Guidara built Eleven Madison Park into The #1 Restaurant in the World and is the Bestselling Author of ‘Unreasonable Hospitality’ https://www.linkedin.com/in/willguidara/ https://www.unreasonablehospitality.com/ ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: Automotive State of the Union ASOTU CON Sessions

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  2. ١٢ فبراير

    AI Is Only As Smart As Your “Regular-I” with Bob George | Auto Collabs

    Send a text Bob George breaks down why AI won’t save automotive retail—unless the data underneath it is rock solid. Before Dealer.com became a household name in automotive tech, Bob George was employee number ~80, learning in real time how to scale a company that would eventually grow to more than 1,100 people in Burlington alone. In this episode, Bob shares what hypergrowth actually feels like from the inside—spoiler: even the founders were figuring it out as they went. We talk leadership humility, scaling urgency across teams without burning them out, and why the best leaders don’t pretend to have all the answers. Now as VP of Product Management at iPacket, Bob is focused on a different kind of scale: data integrity. As AI tools flood the industry promising transformation, he argues that most solutions are only as good as the “regular-i” beneath them—the foundational, structured vehicle data pulled directly from OEM window stickers. The result? Dealers unknowingly leaving thousands of dollars on the table by mispricing vehicles, misrepresenting features, or relying on flawed data inputs. This conversation challenges assumptions about AI, transparency, and what consumers really want when they buy a car: confidence they chose the right vehicle—and got a fair deal. Timestamped Takeaways 00:00 The Truth About Hypergrowth — “We Were All Learning Together” 03:45 Leaders Don’t Have a Playbook — Why Humility Scales Faster Than Ego 07:16 How to Scale Urgency Without Burning Out Your Team 08:25 Order Takers vs. Critical Thinkers — The Bottleneck Most Leaders Create 13:12 AI Is Only as Smart as the Data Beneath It 15:20 The Two Questions Every Car Buyer Is Secretly Asking 17:28 The $5,000 Pricing Mistake Dealers Don’t Know They’re Making 19:39 How One Missing Vehicle Feature Can Cost You Trust (and Gross) 20:48 Agentic Commerce Is Coming — Is Your Inventory Structurally Ready? 21:22 The Compliance Problem Hiding in Plain Sight on Dealer Websites 23:00 Technology Doesn’t Replace Dealers — It Exposes Weak Foundations 25:36 Is There Even Such a Thing as “New” Knowledge Anymore? Connect with Bob George at https://www.linkedin.com/in/georgebob/ Learn more about iPacket at https://www.ipacket.us/ ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: Automotive State of the Union ASOTU CON Sessions

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  3. ٥ فبراير

    How Toyota Thinks About Affordability, AI, and the Guest for Life with Marcus Williams

    Send us a text Managing 76 dealerships and 11% of Toyota’s U.S. sales isn’t about control—it’s about trust, care, and showing up better every day. Marcus Williams oversees Toyota’s Los Angeles Region—76 dealerships across Southern California representing 11% of Toyota’s total U.S. sales. That scale brings constant pressure, but Marcus’s approach stays remarkably grounded. His focus centers on leadership development, operational alignment, and making sure dealers are equipped to take care of guests across the entire ownership journey. In this conversation, Marcus opens up about how Toyota thinks about affordability at the factory level, why captive finance and residual values matter more than most people realize, and how AI is already reshaping service and customer communication. He also shares his leadership philosophy rooted in Kaizen, care, and trust—and why consistent human connection still outperforms any tool or process when it comes to long-term success in automotive retail. Timestamped Takeaways 0:00 Starting at Toyota’s 1-800 Line Changed How Marcus Leads 2:22 Why One Toyota Region Controls 11% of U.S. Sales 5:30 The Daily Conversations OEMs and Dealers Are Actually Having 6:57 Expanding the Dealer’s Role Beyond Selling the Car 9:04 Who Really Owns the Customer Relationship 9:56 How Toyota Builds Vehicles With Affordability in Mind 11:12 Why Toyota Is Investing in Its Own Battery Production 12:21 Using Residuals and Rates to Keep Payments Manageable 13:51 Care and Trust as the Foundation of Leadership 15:42 What It’s Like Managing 76 Dealerships at Once 17:01 How Dealers Should Be Using AI Right Now 19:46 What Makes a Speech Connect With People Connect with Marcus Williams at https://www.linkedin.com/in/marcus-williams-b3a1175/ ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: Automotive State of the Union ASOTU CON Sessions

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  4. ٢ فبراير

    What Really Happens to EV Batteries After They Fail with Brian Skalovsky | Public Policy Day 2026

    Send us a text Live from the Washington, DC Auto Show at Public Policy Day 2026, Paul J Daly and Kyle Mountsier sit down with Brian Skalovsky, Director of Battery Recycling at Cox Automotive, to unpack one of the least understood—but most critical—parts of the EV conversation: what actually happens to batteries after they leave the vehicle. Skalovsky explains why battery service speed is one of the biggest barriers to EV adoption, how Cox’s EV Battery Solutions division can turn three-week repair nightmares into 48-hour turnarounds, and why keeping EV owners in their vehicles is essential for long-term brand trust. The conversation goes deep into battery longevity, recycling, and the emerging circular economy behind EVs. Skalovsky breaks down how battery packs are repaired, repurposed, or recycled into “black mass,” how recycled materials can feed directly back into new battery production, and why the U.S. still lacks enough domestic processing capacity. From fleet electrification to shifting battery chemistries and the real risks of second-life energy storage systems, this episode delivers a grounded, inside look at how EV sustainability actually works—beyond the headlines. Timestamped Takeaways 0:00 – Live From the DC Auto Show at Public Policy Day 2026 0:34 – What a Director of Battery Recycling Actually Does 0:50 – Why Fast Battery Repair Is Critical to EV Adoption 1:43 – The Service Experience That Pushes EV Owners Away 2:26 – How Long EV Batteries Really Last 2:47 – Why Battery Technology Keeps Getting Better 3:53 – How EV Batteries Are Broken Into Three Paths 4:19 – Why Recycling Capacity Can’t Keep Up Yet 5:12 – Fleet Electrification and Why It Works So Well 5:38 – How Battery Chemistry Is Changing 6:34 – Solid-State Batteries and the Long-Term Horizon 6:59 – Second-Life Batteries and the Insurance Problem 8:11 – Why Recycling Back Into Batteries Is the End Goal Connect with Brian Skalovsky at https://www.linkedin.com/in/brian-skalovsky-6aa8a5354/ Learn more about Cox Automotive's EV Battery Recycling at https://www.coxautoinc.com/ev-battery-solutions/ Public Policy Day 2026 is brought to you by Saferide. Learn more at Saferide.ai: https://www.saferide.ai/ ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: Automotive State of the Union ASOTU CON Sessions

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  5. ٢ فبراير

    Why Cheap Cars Can Still Be Great Cars with Alex Kwanten | Public Policy Day 2026

    Send us a text Live from the Washington, DC Auto Show at Public Policy Day 2026, Paul J Daly and Kyle Mountsier sit down with Alex Kwanten, Managing Editor of U.S. News Autos, to unpack what “affordable” really means in today’s car market. Fresh off presenting U.S. News’ annual Best Cars for the Money awards, Kwanten explains how affordability goes far beyond sticker price—factoring in transaction prices, insurance, fuel, maintenance, and long-term ownership costs that most shoppers overlook. Drawing on deep experience covering both the media and retail sides of the industry, Kwanten shares which vehicles truly deliver value, why hybrids are exploding in relevance, and how buyers can lower monthly expenses without sacrificing quality. From the Kia Niro’s standout value to the surprising affordability of the Chevy Equinox EV—and the hidden insurance costs of premium EVs—this episode offers a grounded, data-backed look at how consumers can actually win in a market that still feels intimidating. Timestamped Takeaways 0:00 – Live From the DC Auto Show at Public Policy Day 2026 0:36 – Why Affordability Means More Than Sticker Price 1:10 – How U.S. News Calculates “Best Cars for the Money” 1:49 – What Really Drives Long-Term Cost of Ownership 2:10 – Service, Insurance, and Fuel Are the Big Three 3:13 – Why the Awards Expanded to More Hybrid Categories 3:53 – The Kia Niro: One of the Best Values in the Market 4:58 – Why Hybrids Can Lower Monthly Costs Over Time 5:35 – When EVs Are Actually the Cheapest Option 6:40 – How Where You Live Changes EV Economics 7:45 – The Chevy Equinox EV Surprise 8:49 – Why Teslas Are So Expensive to Insure 9:51 – Technology, Repairs, and Insurance Risk Connect with Alex Kwanten at https://www.linkedin.com/in/alexkwanten/ See all the Winners of the Best Cars For the Money Awards: https://cars.usnews.com/cars-trucks/best-cars-for-the-money Public Policy Day 2026 is brought to you by Saferide. Learn more at Saferide.ai: https://www.saferide.ai/ ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: Automotive State of the Union ASOTU CON Sessions

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  6. ٣٠ يناير

    Why Consumer Choice Is the Real Fight in Auto Policy with Drew Ferguson | Public Policy Day 2026

    Send us a text Live from the Washington, DC Auto Show at Public Policy Day 2026, Kyle Mountsier and Paul J Daly sit down with Drew Ferguson, Head of the Office of Policy and Government Affairs at Hyundai Motor Group, to unpack how automakers navigate uncertainty without losing focus. As policy shifts, geopolitical pressure builds, and affordability dominates the conversation, Ferguson explains why Hyundai, Kia, and Genesis have stayed steady—by doubling down on value, innovation, and long-term investment in the U.S. market. Drawing on his experience as a former member of Congress, Ferguson offers a rare inside look at how automotive policy actually gets made—and why education matters more than lobbying theatrics. He breaks down how government affairs can advocate for consumers by helping lawmakers understand the real-world impact of regulation on choice, pricing, and the entire automotive ecosystem. From affordable innovation like the Hyundai Ioniq lineup to the $1.5 trillion economic footprint of the auto industry, the message is clear: when policy ignores the consumer, the ripple effects hit everyone—from factory floors to dealership showrooms. Timestamped Takeaways 0:00 – Live From the DC Auto Show at Public Policy Day 2026 0:11 – How This Quarter Exposed the State of the Auto Industry 0:50 – Why Hyundai Hasn’t Lost Focus Despite Policy Shifts 1:37 – What Hyundai’s Value Leadership Says About the Market 1:58 – Meeting Customers Where They Are Through Innovation 2:51 – What Government Affairs Really Does for Consumers 3:22 – Why Most Policymakers Don’t Understand Auto Manufacturing 4:01 – How Policy Decisions Ripple Through the Entire Economy 5:34 – Why Education Is the Real Purpose of Policy Day 6:00 – The Auto Industry’s $1.5 Trillion Economic Impact 6:40 – Why Consumer Choice Must Stay at the Center of Policy 7:13 – How One Policy Decision Sends Shockwaves Everywhere Connect with Drew Ferguson: https://www.linkedin.com/in/hon-drew-ferguson/ Learn more about Hyundai's North American Manufacturing: https://www.hyundaiusa.com/us/en/why-hyundai/hyundai-in-america Public Policy Day 2026 is brought to you by Saferide. Learn more at Saferide.ai: https://www.saferide.ai/ ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: Automotive State of the Union ASOTU CON Sessions

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  7. ٣٠ يناير

    Why the Average Car Price Is Misleading Everyone with Erin Keating | Auto Collabs

    Send us a text Live from the Washington, DC Auto Show at Public Policy Day 2026, Paul J Daly and Kyle Mountsier sit down with Erin Keating, Executive Analyst at Cox Automotive, to challenge one of the most repeated headlines in the industry: the $50,000 new car. Keating breaks down why average transaction price is often misunderstood, how it reflects buying behavior rather than availability, and why affordability isn’t as broken as many believe. With data from Kelley Blue Book and Cox Automotive, she explains what’s actually happening on dealer lots—and why there are still plenty of vehicles under $35,000 moving at scale. The conversation goes deeper into the downstream effects of affordability on the used market, including a major shift that’s just beginning: used EVs as the next affordable alternative. Keating explains why battery degradation fears haven’t materialized, how data from Manheim auctions is changing consumer confidence, and why dealers who invested early in EV education are now ahead of the curve. While consumer sentiment remains cautious, the data tells a calmer story—one where choice still exists, technology is improving, and the sky isn’t falling if you know how to read the numbers. 0:00 – Live From the DC Auto Show at Public Policy Day 2026 0:47 – Why the $50,000 Average Price Is Misunderstood 1:52 – Average Transaction Price vs What’s Actually on Dealer Lots 2:18 – Why Affordable Vehicles Are Still Selling at Scale 3:05 – How Affordability Is Changing Used-Car Buying Behavior 3:33 – Used Vehicle Supply Is Finally Starting to Recover 4:10 – Why Used EVs May Become the Next Affordable Option 4:58 – Dealers Who Leaned Into EVs Are Now Ahead 5:35 – Why Consumer Sentiment Feels Worse Than Reality 6:08 – Battery Degradation Fears Didn’t Come True 6:35 – What EV Battery Health Data Is Actually Showing 7:19 – Why EVs Are Just Another Powertrain Now Connect with Erin Keating at https://www.linkedin.com/in/erinfkeating/ Learn more about Cox Auto at https://www.coxautoinc.com/ Public Policy Day 2026 is brought to you by Saferide. Learn more at Saferide.ai: https://www.saferide.ai/ ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: Automotive State of the Union ASOTU CON Sessions

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  8. ٢٩ يناير

    Why The F&I Office Feels Like A Timeshare Presentation with Robert Steenbergh, Esq. | Auto Collabs

    Send us a text As auto loans stretch longer and negative equity piles up, one former prosecutor explains why transparency—not pressure—might be the most profitable move dealers can make. Robert Steenbergh didn’t come up through the showroom—he came from the courtroom. After years as a prosecutor and later representing dealers as an attorney, Robert saw both sides of the auto industry’s biggest tension point: compliance versus profitability. What surprised him most wasn’t dealer intent, but how over-regulation, fear-based selling, and rushed F&I processes quietly eroded trust with customers. In this conversation, Robert breaks down why today’s affordability crisis isn’t just about higher prices—it’s about longer loan terms, growing negative equity, and decisions that feel “possible” today but hurt both dealers and customers tomorrow. From bi-weekly payment acceleration to why fully compliant dealers actually see higher penetration, this episode challenges some of the most common assumptions in modern F&I—and offers a practical path forward that benefits everyone in the deal. Timestamped Takeaways 00:00 – You Were There, But You Weren’t There 01:44 – From Prosecutor to the Car Business 03:26 – Why Compliance Feels Impossible for Dealers 04:10 – Transparency Is More Profitable Than Fear-Based Selling 05:56 – Training, Tracking, and Firing to Protect Trust 06:45 – Customers Don’t Say No Because of Information 08:06 – Why F&I Feels Like a Timeshare Experience 10:07 – The Case for Putting F&I Education on Dealer Websites 12:18 – The Real Risk of 84- and 96-Month Auto Loans 13:38 – The $6,500 Negative Equity Wake-Up Call 14:00 – How Bi-Weekly Payments Accelerate Equity Without Pain 17:49 – Using AI to Design the Next Product, Not Just the Next Feature 18:49 – Turning Affordability Into a Retention Strategy 22:10 – Trust Isn’t a Buzzword—It’s a System Connect with Robert Steenbergh, Esq. at https://www.linkedin.com/in/robertsteenbergh/ Learn more about AutoPayPlus at https://autopayplus.com/partners/ ⭐️ Love the podcast? Please leave us a review here — even one sentence helps! Consider including your LinkedIn or Instagram handle so we can thank you personally! We have a daily email! https://www.asotu.com ✉️ Sign up for our free and fun-to-read daily email for a quick shot of relevant news in automotive retail, media, and pop culture. 🎧 Like and follow our other podcasts: Automotive State of the Union ASOTU CON Sessions

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Collaboration through connection. Hosted by Paul J Daly, Kyle Mountsier, and Michael Cirillo, Auto Collabs is your connect point to the human side of the retail automotive industry: what motivates its leaders, how they navigate change, and what keeps them pushing forward. It’s beyond-the-business-card conversations with real people powering dealerships, technology platforms, and everything in between. From the team behind the More Than Cars movement, this podcast is built on one big belief: thriving people create thriving businesses. With candid conversations, industry insight, and just enough unfiltered banter to keep things interesting, Auto Collabs delivers authentic stories that inspire real collaboration.  // Auto Collabs is produced by Automotive State of the Union (ASOTU). Learn more at https://www.asotu.com

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