B2B eCommerce Show

Justin King
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Welcome to The B2B eCommerce Show – a hub for leaders, innovators, industry experts, and newbies to explore the fast-paced world of digital commerce. Hosted by respected thought leader Justin King, this podcast delves into the strategies, challenges, and successes shaping how manufacturers, distributors, and service providers thrive online. Each episode features insightful conversations, practical advice, and compelling stories from pioneers driving digital transformation in the B2B eCommerce ecosystem. Whether you're embarking on your first eCommerce project, scaling a digital strategy, or staying ahead of market shifts, this podcast is your guide to navigating digital successfully.

  1. 2D AGO

    Behind the Order Chaos with Ty Sweet

    In this episode of the B2B eCommerce Show, Justin King sits down with Ty Sweet, Senior Technical Marketing Engineer at KIBO, to break down a hard truth in B2B commerce: orders are messy, and most systems weren’t built to handle that complexity in real time. Ty explains why split shipments, backorders, contract pricing, dropship vendors, multiple warehouses, and multiple ERPs quickly turn “simple” orders into operational chaos. The conversation clarifies what an Order Management System (OMS) actually does, how it differs from an ERP, and why real-time inventory and order orchestration are critical to modern B2B fulfillment. Justin and Ty explore how OMS acts as the brain of fulfillment—deciding where orders ship from, when they ship, whether they’re split or consolidated, and how business rules, customer preferences, and cost optimization all factor into those decisions. They also discuss why relying on batch inventory updates or overloading ERPs with real-time logic leads to broken promises, higher costs, and frustrated customers. The episode closes with a look at how automation, AI, and agentic workflows increase the importance of strong OMS foundations, and why OMS is no longer an add-on but a core layer of the B2B commerce stack. Key topics include: • Why B2B orders look simple in the cart but fail behind the scenes • What an OMS does and why ERPs aren’t built for real-time fulfillment decisions • How order orchestration and routing actually work • Why real-time inventory and available-to-promise matter at scale • How to reduce ERP complexity instead of “Frankensteining” it • Why OMS becomes more critical as automation and AI increase A practical episode for manufacturers, distributors, and B2B commerce leaders looking to reduce order chaos and build fulfillment operations that scale. Guest: Ty Sweet Host: Justin King

    53 min

  2. FEB 3

    The Truth About B2B Data with Matthew Dares

    In this episode of the B2B eCommerce Show, Justin King sits down with Matthew Dares, Partner and Head of Customer Success at TORQ, to explore how operational discipline, product data strategy, and AI intersect to drive real, scalable outcomes in B2B commerce. Matthew shares TORQ’s journey implementing the Entrepreneurial Operating System (EOS), why structure and accountability became essential as the business scaled, and how clear ownership, quarterly priorities, and intentional change management transformed both internal execution and client delivery. The conversation then dives deep into one of the most critical, and misunderstood, topics in modern B2B commerce: product data. Justin and Matthew unpack the evolving role of PIM and MDM, why AI cannot replace a source of truth, and how manufacturers and distributors should think about master data, commerce platforms, and AI working together rather than competing. Together, they explore how complex B2B organizations can move beyond spreadsheets, legacy systems, and fragmented architectures to build data foundations that support commerce, customer experience, and future AI-driven workflows. Key topics include: • How EOS changes decision-making, accountability, and execution at scale • Why “slow is smooth, smooth is fast” matters in organizational change • The real difference between PIM and MDM, and when you need each • Why AI still depends on clean, structured product data • How manufacturers and distributors should think about data as a strategic asset • What future-ready B2B commerce architecture looks like A must-listen episode for B2B leaders, manufacturers, distributors, and digital teams navigating growth, data complexity, and the realities of AI adoption. Guest: Matthew Dares Host: Justin King

    40 min

  3. JAN 27

    B2B Integration Is Broken with Tom Flierl and Ethan Koehler

    In this episode of the B2B eCommerce Show, Justin King sits down with Tom Flierl, Chief Commercial Officer at Amla Commerce, and Ethan Koehler, Senior Product Manager, to unpack one of the most persistent challenges in B2B eCommerce: integrations. Tom and Ethan share how manufacturers and distributors are struggling with complex ERP environments, legacy systems, and multi-ERP realities created through acquisition and growth. Together, they introduce Commerce Connector, Znode’s native integration framework designed to simplify how data moves between eCommerce platforms, ERPs, CRMs, PIMs, WMS systems, and more. Justin, Tom, and Ethan explore why integrations account for a disproportionate share of eCommerce project cost and risk, how traditional middleware and custom code approaches fall short, and why integration must be treated as a core capability, not an afterthought, in modern B2B commerce. Key topics include:  • Why integrations are the highest-risk point in B2B eCommerce projects  • How multi-ERP environments slow growth and increase complexity  • The difference between custom code, “out-of-the-box” connectors, and native integration frameworks  • How Znode’s Commerce Connector creates a single pane of glass for managing data exchanges  • What future-proof B2B architecture looks like for manufacturers and distributors A must-listen conversation for manufacturers, distributors, and B2B leaders looking to scale eCommerce, reduce integration risk, and build a digital foundation that supports growth, M&A, and long-term transformation. Guest: Tom Flierl & Ethan Koehler Host: Justin King

    32 min

  4. JAN 20

    The Digital Mistake Killing B2B Distributors with Bob Lewis

    In this episode of the B2B eCommerce Show, Justin King sits down with Bob Lewis, a longtime leader in B2B eCommerce and product information strategy with over 20 years of experience helping distributors succeed online. As a founder of Enterworks, one of the original PIM companies, Bob helped shape how product information became a core driver of digital commerce. He later launched B2X Partners, advising distributors and manufacturers on digital strategy, technology selection, and eCommerce launches. Today, at Impaqx, Bob focuses on delivering eCommerce solutions that work in the real world, drawing from experience across more than 200 client engagements. Together, Justin and Bob break down what actually drives distributor eCommerce success, why leadership matters more than tools, and how customer-centric thinking helps independents compete with national players. Key topics include:  • Why product content is foundational to B2B eCommerce  • How independent distributors compete with larger nationals  • The shift from catalog-driven to customer- and job-centric commerce  • Why ERP systems often limit digital progress  • What real digital transformation looks like in distribution A practical, experience-driven conversation for distributors, manufacturers, and B2B leaders looking to move beyond “check-the-box” eCommerce and drive real results. Guest: Bob Lewis Host: Justin King

    54 min

  5. JAN 15

    The Real Power of Product Data with Kerry Young

    In this episode of the B2B eCommerce Show, Justin King sits down with Kerry Young, President and Chief Operating Officer of Bluemeteor, to unpack how AI, automation, and product information strategy are redefining scale in B2B commerce. With more than two decades of leadership in the enterprise PIM and MDM space, Kerry shares a rare, end-to-end perspective on the evolution of product content, from print catalogs and early B2B eCommerce to today’s AI-native, agentic platforms. The conversation explores how small teams can now operate at the scale of organizations that once required hundreds of people, and why automation, not hype, is the real unlock. Key topics include:  • How AI and automation enable small teams to scale like large enterprises  • Why product data quality is the foundation of search, discovery, and AI initiatives  • The evolution of PIM from print catalogs to AI-native, agentic platforms  • Differences between manufacturer and distributor product data challenges  • Why AI is not a “magic button” and still requires domain expertise  • How automation reduces manual work while amplifying human expertise This episode offers practical, experience-driven insights for manufacturers, distributors, and B2B leaders looking to modernize product content operations, scale efficiently, and prepare their organizations for the next generation of AI-powered commerce. Guest: Kerry Young Host: Justin King

    50 min

  6. JAN 13

    Inside B2B’s AI Shift with Marc Vasquez

    In this episode of the B2B eCommerce Show, Justin King sits down with Marc Vasquez, Global Technical Director of eCommerce at Ideal Tridon, to explore how AI, digital tools, and community-driven leadership are reshaping B2B manufacturing and distribution. With nearly 13 years in eCommerce and more than a decade in IT, Marc shares hands-on insights from the trenches—covering how AI agents are making complex B2B products easier to buy, why internal enablement matters more than hype, and how digital leaders can drive real impact by focusing on people, processes, and practical use cases. Key topics include: • How AI and agents are transforming complex B2B buying experiences • Using digital tools to reduce friction for distributors and internal teams • Practical AI use cases like documentation, product knowledge, and support enablement • Why AI augments people instead of replacing them • The role of community, networking, and personal branding in long-term career growth • How B2B leaders can experiment with AI while managing risk and ROI This episode offers grounded, real-world guidance for manufacturers, distributors, and B2B leaders looking to apply AI thoughtfully, scale digital initiatives, and stay relevant in a rapidly evolving commerce landscape. Guest: Marc Vasquez Host: Justin King

    44 min

  7. JAN 7

    From Evangelizing to Executing with Jason Greenwood

    In this episode of the B2B eCommerce Show, Justin King sits down with Jason Greenwood, Founder of Greenwood Consulting, to discuss how B2B companies can drive real digital ROI without forcing customers to change how they buy. With over 25 years of experience in eCommerce, Jason shares practical insights on why adoption matters more than platforms, how conversational AI enables commerce through existing communication channels, and why execution, not evangelism is the next phase of B2B digital transformation. Key topics include:  • How to achieve B2B digital ROI without changing buyer behavior  • Using AI to enable commerce through email, messaging, and existing workflows  • Shifting from digital evangelism to execution and prioritization  • Why asking better questions leads to better transformation outcomes  • What B2B leaders should focus on as digital commerce matures This episode offers clear, actionable guidance for manufacturers and distributors looking to reduce friction, improve adoption, and make smarter digital investments. Guest: Jason Greenwood Host: Justin King

    1h 5m

  8. 10/16/2025

    E-Commerce Isn’t the Point — It’s About Digital Transformation with Brendan Cameron

    In this episode of the B2BEA Insider, Justin King sits down with Brendan Cameron, Director of Strategy for the B2B Division at Americaneagle.com, to discuss how digital transformation and technology are reshaping B2B commerce. With over 15 years of experience solving complex eCommerce challenges, Brendan shares how his background in manufacturing guides his approach to building digital ecosystems that empower customers and drive growth. Together, he and Justin explore why eCommerce is more than a sales channel, how to identify high-ROI digital wins, and how to cut through the noise of new AI and automation tools to deliver real business impact. Key topics include: • Why eCommerce isn’t the goal — digital transformation is • How to identify and fund quick-win digital initiatives • Turning customer portals into sticky revenue channels • Why small and mid-sized companies can outpace enterprises through agility • Choosing the right tech stack amid a flood of new tools and promises • How Americaneagle.com builds long-term success through integration and strategy This episode is packed with practical insights for manufacturers, distributors, and B2B leaders looking to move beyond transactional thinking and create digital experiences that drive loyalty, efficiency, and growth. Guest: Brendan Cameron Host: Justin King

    50 min
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About

Welcome to The B2B eCommerce Show – a hub for leaders, innovators, industry experts, and newbies to explore the fast-paced world of digital commerce. Hosted by respected thought leader Justin King, this podcast delves into the strategies, challenges, and successes shaping how manufacturers, distributors, and service providers thrive online. Each episode features insightful conversations, practical advice, and compelling stories from pioneers driving digital transformation in the B2B eCommerce ecosystem. Whether you're embarking on your first eCommerce project, scaling a digital strategy, or staying ahead of market shifts, this podcast is your guide to navigating digital successfully.

Information

  • Creator
    Justin King
  • Years Active
    2025 - 2026
  • Episodes
    32
  • Rating
    Clean
  • Copyright
    © 2026 B2BEA, LLC
  • Show Website
    B2B eCommerce Show