100 episodes

B2BiQ features personal conversations about the business disciplines of Process Excellence, Shared Services, Customer Experience and Customer Management.

B2BiQ Seth Adler

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B2BiQ features personal conversations about the business disciplines of Process Excellence, Shared Services, Customer Experience and Customer Management.

    What does it take to run a successful AM business? In conversation with Brad Keselowski.

    What does it take to run a successful AM business? In conversation with Brad Keselowski.

    In this episode, Marcus Seibold and Dr Mohsen Seifi interview Brad Keselowski, the founder of Keselowski Advanced Manufacturing. Brad discusses the pain threshold and the need for corporate cover fire in AM, especially when tackling friction points for buyers and programme managers. He explains the delicate balance needed to achieve specs for creating the most cost-effective parts and how to improve confidence with the digital workflow. Siemens Energy is the series sponsor.

    • 43 min
    What does it take to run a successful AM business? In conversation with Vishal Singh

    What does it take to run a successful AM business? In conversation with Vishal Singh

    In this episode, sponsored by Siemens Energy, Marcus Seibold and Dr Mohsen Seifi interview Vishal Singh, Co-Founder and CTO at Link3D. He covers how to scale the AM business, minimise the risk of production and maximise output by applying learning from the software industry. These lessons give insight into the best economic, business, and cultural practices needed for success in the AM industry.

    • 40 min
    What does it take to run a successful AM business? In conversation with Neil Mantle

    What does it take to run a successful AM business? In conversation with Neil Mantle

    Success in Additive Manufacturing goes beyond technology. It encourages new ways to think about business governance. Sponsored by Siemens Energy, Marcus Seibold and Dr Mohsen Seifi invite experts to discuss the economics, operational constraints, and the role of culture in creating a successful AM business. Their first guest is Neil Mantle, Director of Manufacturing at Rolls-Royce, with whom we shall delve into the issues around AM with his banker concept and his views on how to build trust and confidence.

    • 38 min
    Jett Oristaglio, DataRobot

    Jett Oristaglio, DataRobot

    Data Scientist Jett Oristaglio joins us to talk about Humble AI. Trusted AI and asks, What is everything you need to trust in AI for your life? He goes on to share that trust is not binary- it’s multi -dimensional - and so, there are a number of criteria that should be evaluated. Performance- or, does the model predict the problem being solving for well- otherwise known as accuracy. Operations- or, how reliable is the system that the model is deployed in. And Ethics- or, how well does the model align with the values of the organization. Of course, most talked about is accuracy in that the model has to be fast enough, has to be stable (have strength). Not surprisingly- all of these aspects, you want in a human decision maker.

    • 37 min
    Tom Kartanowicz, Financial Services Cyber Security

    Tom Kartanowicz, Financial Services Cyber Security

    Tom Kartanowicz joins us and shares his thoughts on CISO Reporting, Prioritization and the evolution of the CISO journey.

    • 10 min
    • video
    Christine Vanderpool, Florida Crystals

    Christine Vanderpool, Florida Crystals

    Christine Vanderpool is an Executive Board Member for Cyber Security Hub. She was Inteligenca’s 2019 Woman Cyber Security Leader of the Year and Molson Coors’ CISO before being whisked away to the world’s larges sugar cane refiner- Florida Crystals (which includes Domino Foods).
    So Christine is certainly an excellent current example of a CISO. Her company is an industry leader, she’s the ultimate cyber security leader at her organization and she’s winning awards for her work. But her background doesn’t add up to what we once understood as a good example of a cyber security leader. She doesn’t have any military experience and “well, I'm definitely an extrovert.”
    Business case It’s safe to say that the ‘old guard’ of cyber security leaders is not a group of extroverts. “I love to use analogies and storytelling. It's really important for me that my user community, my executives, my leadership, they understand what it is that I'm trying to do. They don't just blindly believe me because I'm scared the bejesus out of them, but they actually get what I'm trying to tell them. They understand what our risks are. They understand how I want to mitigate those risks. And I try to do it in ways that are appropriate for our business at hand.”
    Budgets In describing her mission, Christine doesn’t use the word technology. And it’s not because she’s some marketing person- her formative years were spent with IBM, Hitachi and SAP technology- she’s a technology person. But she realizes that just talking tech won’t get the job done. As noted, her job is for her stakeholders to understand what she is doing.
    The Cyber Security Hub Mid Year Report showcased the fact that budgets are mostly flat or down. If Christine was arguing for budget, tech first- she would not find success. Her executives and leadership understand the risks and how to mitigate those risks in a way that’s appropriate for the business because she’s made the business case.
    Enabling business “I'm not going to buy the latest and greatest gadget just cause it's really cool, if we don't need it. My philosophy is you could take that same budgetary funding and use that on a say marketing project or a product development project that is going to increase your revenue. If your revenues increase, then my bonus increases. So I'm not stupid.”
    She says she’s not stupid- which of course, is obvious. But that statement actually shines a spotlight on her brilliance. She’s going in to budget meetings and telling her leadership to spend money on product development and marketing based on the confidence she has in the business case she’s made. She is not worried about losing her needed budget.
    Doctrine In Depth And there’s depth to that doctrine. She does things “that elevate and help the business is rather than just saying no.”
    As the interview with Bob Turner informed us, she’s leading the Department of Know, not the Department of No.
    When asked if she’s a BISO- a Business Information Security Officer with a CISO title, she responds, “I wouldn't have a job if, if we weren't doing what it is that we do as a company. I work for a consumer packaged goods organization. So I need to always remember that that is the purpose of why we are here. We are not here because of security. We are here because we make a product that is sold to consumers. And that should be the focus.”

    • 25 min

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