Bad Clients Podcast

Emily Wise
  • 5.0 (1)
  • BUSINESS

When we do client work, we'll inevitably come across some clients who behave poorly. Your host, Emily Wise, interviews people about their clients' bad behavior, what they learned from it, and how they now stop it in its tracks or avoid it altogether.

  1. 11/20/2020

    Episode 14: Mumus and Microphones with Andy Imhoff

    Andy is a fellow podcaster who is passionate about automobiles, podcasts, and alcohol. He takes us through the most obnoxious high-end auto parts customers, the one that got him yelled at, and what those little lights on your dashboard mean. He also reinforces the need for contracts, the lowdown on growing your podcast audience, tips on making your audio the best you can. For complete show notes, links, and information about my guest please go to https://bit.ly/32VZo5V.

    42 min

  2. 06/15/2020

    Episode 13: The Smooth Talker with Germaine Muller

    The Smooth Talker is just peculiar. First, there's a real estate deal that just sounds way too good to be true, then there's the big client deal that has multiple meetings in different places, and then there are the unclear expectations. Germaine tells us about this particular client and throws in some great tips on communication, boundaries, and expectations, all the while demonstrating how conscientious he is in regards to the needs of his clients.

    46 min

  3. 06/08/2020

    Episode 12: Comparing Contractors and Oranges with Larry Towner

    You'd figure that working for another contractor would make communication easier, right? Wrong. How do you handle a situation where your client tells you how to do your job - after looking up instructions for a completely different project? Don't be these people. It's alright to communicate with your handyman, but you need to remember that you hired him for a reason. For complete show notes, links, and information about my guest, please go to https://wiserva.com/2020/06/08/larry-towner/

    53 min

  4. 05/25/2020

    Episode 11: Ferrari Mindset, Honda Budget with Roman Prokopchuk

    Roman Prokopchuk is all about adding value - and he definitely delivers in this interview. Not only does he give us all some great tips about how SEO and Digital Marketing work, we also have a great conversation about communicating with clients, the importance of honesty, and making sure your values are aligned. We also talk about emotional intelligence, realistic expectations, and how someone you thought would be a bad client can actually turn out to be a very good one. For complete show notes, links, and more information about Roman, please go to https://wiserva.com/podcast

    42 min

  5. 05/18/2020

    Episode 10: Specific, But Also Vague with Carrie Caulfield-Arick

    Carrie and I agree that pretty much everything about podcasting is fun - except micromanaging clients that end up refusing to pay you. Carrie reviews a bad client experience with honesty about the boundaries she should have set, the red flags she shouldn't have ignored, and how this experience helped her grow and have great client relationships going forward. We mention some behaviors that may indicate that you are a bad client, give you some security advice, and discuss the merit of talking about these types of experiences so others can learn from them. For complete show notes, links, and information about my Carrie please go to https://wiserva.com/podcast

    1h 1m

  6. 05/11/2020

    Episode 9: Customer Service with Perry Phillips

    Perry Phillips has worked in the service and sales industries for a long time. Between tending bar and selling cell phones, he's got some great stories of bad customer behavior and great tactics for calming angry or anxious customers. He talks candidly about why he didn't want to be a manager in the service industry and gives some great insight on not taking shit from your supervisors. For complete show notes, links, and information about my guest, please head on over to wiserva.com/podcast

    36 min

  7. 05/04/2020

    Episode 8: No Ick, Just Honesty with Adrienne MacIain

    Adrienne's story will resonate well with all of us: you start out wanting to please the client so you give them a bunch of work, they don't pay you, and then they ghost you. For those of you who are good with SEO, the second client will have you nodding your head and cringing all at the same time. We find some great advice from a fence builder and Frozen II, and ultimately talk about how to learn to recognize your value. For complete show notes, links, and information about Adrienne, please go to htts://wiserva.com/podcast

    38 min

  8. 04/24/2020

    Episode 7: Anger Management with Matthew Plotner

    How do you handle someone who is in denial about his problem? Matthew has been teaching anger management for ten years and shares his story openly with us: how he started teaching, how he dealt with unwilling participants, and the client that still weighs on his mind today. He still teaches anger management online through his podcast and YouTube channel and shares a helpful hint for those of us who need it.

    18 min
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About

When we do client work, we'll inevitably come across some clients who behave poorly. Your host, Emily Wise, interviews people about their clients' bad behavior, what they learned from it, and how they now stop it in its tracks or avoid it altogether.

Information

  • Creator
    Emily Wise
  • Years Active
    2K
  • Episodes
    14
  • Rating
    Explicit
  • Copyright
    © Emily Wise
  • Show Website
    Bad Clients Podcast