Bar Hacks

David Klemt & Doug Radkey

You’ve heard of life hacks? How about #BarHacks? Created by KRG Hospitality consultants Doug Radkey (president, principal consultant) and by David Klemt (partner, senior consultant), Bar Hacks is a reflection of both high-level journalism & consulting experience within this industry. This informative and conversational podcast is the perfect listen for any aspiring or seasoned bar, pub, lounge, or even restaurant owner, operator, and manager who is looking for that competitive edge in industry driven trends, development, and operations. Have a listen and let us know what you think!

  1. Brand Authenticity: Robert Minucci of Talkhouse Encore

    26.08.2025

    Brand Authenticity: Robert Minucci of Talkhouse Encore

    On this episode of Bar Hacks, host David Klemt sits down with Rob Minucci, CEO and co-founder of Talkhouse Encore, a premium RTD brand inspired by the legendary dive bar Stephen Talkhouse in the Hamptons. Together, they delve into the story behind the brand's inception during the pandemic, discussing how Rob's business partner Ruby Honerkamp (whose family owns the iconic bar), sought to bring the spirit of the Talkhouse to the masses through gluten-free vodka and tequila seltzers. Or, as Rob explains, dive bar classics in RTD form. Rob shares insights into the challenges of launching a new beverage brand, from navigating distributor relationships to the importance of creating a standout product that resonates with consumers. He emphasizes the significance of authenticity and flavor, particularly for the Gen Z demographic, who are looking for more than just a drink;they want a story and a connection to the brand. You'll learn about the strategic decisions that shaped Talkhouse Encore, including its unique approach to market research and branding. Rob explains how they focused on building a strong local presence before considering expansion, ensuring that they meet consumer demands with quality ingredients and an engaging brand narrative. Join us for a fascinating discussion on entrepreneurship in the beverage industry, the power of storytelling, and the art of creating a product that stands out in a crowded market. Notes Talkhouse Encore website Talkhouse Encore Instagram Panoplai Bar Hacks IG David Klemt IG KRG Hospitality IG KRG Hospitality website Show notes generated in part by Headliner

    46 мин.
  2. ReFire: Brilliant Burgers, Sloppy Service & Persnickety Perception

    03.06.2025

    ReFire: Brilliant Burgers, Sloppy Service & Persnickety Perception

    Guest experience drives perception, and perception shapes value. As you may have already learned, perception can be impacted on what may feel trivial to operators and their teams but is incredibly important from guest to guest. On this episode of Bar Hacks: Refire, David Klemt, partner at KRG Hospitality, and co-host Bradley Knebel of Empowered Hospitality break down a real-world story of two restaurants offering the same menu and pricing, but with vastly different outcomes. One felt like a letdown because of disorganization and sloppy service; the other delivered a memorable experience simply by getting the fundamentals right. The duo dig into why poor guest experience makes food and drinks taste worse; why discounting without strategy sends the wrong message; and why every detail—from lighting and music volume to greetings and check drop—matters. If your guests don’t feel good about the experience, they won’t feel good about the value. And if they don't see value, they won't see a point in returning for more visits. Tune in to rethink what you're really selling. Notes Bar Hacks IG:⁠⁠⁠⁠@barhacks⁠⁠⁠⁠ David Klemt IG:⁠⁠⁠⁠@david.ex.machina⁠⁠⁠⁠ Bradley Knebel IG:⁠⁠⁠⁠@sommfabulousguy⁠⁠⁠⁠ KRG Hospitality IG:⁠⁠⁠⁠@KRG.Hospitality⁠⁠⁠⁠ KRG Hospitality website:⁠⁠⁠⁠KRGHospitality.com⁠⁠⁠⁠ Empowered Hospitality IG: ⁠⁠⁠⁠@empoweredhospitality⁠⁠⁠⁠ Empowered Hospitality website: ⁠⁠⁠⁠EmpoweredHospitality.com⁠

    1 ч. 6 мин.

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You’ve heard of life hacks? How about #BarHacks? Created by KRG Hospitality consultants Doug Radkey (president, principal consultant) and by David Klemt (partner, senior consultant), Bar Hacks is a reflection of both high-level journalism & consulting experience within this industry. This informative and conversational podcast is the perfect listen for any aspiring or seasoned bar, pub, lounge, or even restaurant owner, operator, and manager who is looking for that competitive edge in industry driven trends, development, and operations. Have a listen and let us know what you think!