13 episodes

Get an inside look at the experiences of the top product-led companies such as Wistia, Canva, and Miro. Each week, we'll feature inspiring UX examples, proven frameworks, and hard-earned lessons from in-depth conversations with product, design, customer success, and marketing experts. The end goal is to help you build user onboarding and product experiences that turn more of your new users into lifelong customers.

Behind The Experience Appcues

    • Business

Get an inside look at the experiences of the top product-led companies such as Wistia, Canva, and Miro. Each week, we'll feature inspiring UX examples, proven frameworks, and hard-earned lessons from in-depth conversations with product, design, customer success, and marketing experts. The end goal is to help you build user onboarding and product experiences that turn more of your new users into lifelong customers.

    InnerTrend’s customer journey wizard ft. Claudiu Murariu (CEO of InnerTrends)

    InnerTrend’s customer journey wizard ft. Claudiu Murariu (CEO of InnerTrends)

    Join us in this chat as we navigate and try to make sense of all things onboarding while teaching you how to align your goals with your team so you can increase your company's growth faster.

    • 37 min
    Mobile onboarding ft. Sam Stuckless

    Mobile onboarding ft. Sam Stuckless

    Today we have Sam Stuckless, the Senior Product Designer at Appcues. We will be diving into the deeper side of how mobile apps work and how to achieve a great mobile onboarding experience.

    • 19 min
    Lucidchart’s non-intrusive educational approach to onboarding ft. Allen Liao

    Lucidchart’s non-intrusive educational approach to onboarding ft. Allen Liao

    When you’re working with teams, it’s important to have a sense of collaboration so you can quickly accomplish small tasks and get your team on the same page. Visual collaboration is how modern teams can innovate faster. It hinges on the ability of people to collaborate with the use of visual elements so they can accelerate their business growth at a maximum speed.

    • 41 min
    Navattic’s interactive product demo ft. Natalie Marcotullio

    Navattic’s interactive product demo ft. Natalie Marcotullio

    Today we invited Natalie Marcotullio, the Head of Growth Operations at Navattic, a solution for product-led companies, to create active product demos. If you’re planning to dive into PLG and want to have an easy way to start, you can learn a thing or two from this episode.

    • 27 min
    CrowdContent’s friendly new user survey ft. Stefanie Brown

    CrowdContent’s friendly new user survey ft. Stefanie Brown

    In this episode, we chat with Stefanie Brown—Product Manager at Crowd Content—about how personalized onboarding experiences make users feel seen *and* improve conversions. Win-win! 😊

    • 32 min
    Adobe Photoshop’s quick actions for creatives ft. Deepti Pradeep

    Adobe Photoshop’s quick actions for creatives ft. Deepti Pradeep

    Today we will be chatting with Deepti Pradeep, Product Manager at Adobe. We will be talking about all things Adobe. If you have ever used Adobe Photoshop or any of their products, you know how powerful they are. But with great power comes potential confusion. And in this episode, we will be breaking down the concepts behind this powerful software for you.

    • 31 min