17 episodes

Behind The Product takes a behind-the-scenes look at how software products are made. From the people who innovate, to the makers who use their craft, each influencing products in different ways. We will put the spotlight on the practices that guide decision-makers to solve some of the toughest challenges and the people who make it happen. For more information visit www.sep.com/podcast.

Behind The Product Zac Darnell - SEP

    • Technology
    • 5.0 • 8 Ratings

Behind The Product takes a behind-the-scenes look at how software products are made. From the people who innovate, to the makers who use their craft, each influencing products in different ways. We will put the spotlight on the practices that guide decision-makers to solve some of the toughest challenges and the people who make it happen. For more information visit www.sep.com/podcast.

    Adam Patarino: Casted

    Adam Patarino: Casted

    Whether you're a crime show binger or more of an inspirational pep talk listener, you've probably listened to your fair share of podcasts. While the medium started primarily in the entertainment and education space, it's made its way into the B2B world - and it's thriving. Adam Patarino, Co-Founder and CPO at Casted, joins us to discuss how his team is developing podcasting to help companies reach their audiences in a meaningful way.
    Adam discusses how the human element of podcasting makes it such an effective medium for B2B marketing. He introduces the concept of amplified marketing and explains the ways Casted helps their customers implement it in their businesses.
    We take a look at where podcasting has come from, where it is now, and where we think it's headed.
    Adam also shares a few of Casted's unique approaches to product management that keep the whole team aligned and allow them to quickly solve customer problems.
    You can find more information about this podcast at sep.com/podcast and subscribe wherever you get your podcasts. Thanks for listening!

    • 39 min
    Chris Keaney: Vibenomics

    Chris Keaney: Vibenomics

    Anyone who's built a product or company knows that growth requires making hard decisions. Chris Keaney of Vibenomics joins us to share how his team has navigated tough choices as they evolve. While the specifics are context-dependent, Chris is sure about his overarching strategy: you have to stay laser-focused on your mission and make decisions that will clearly move it forward.
    Not only is Vibenomics scaling their business, they're also blazing the trail for a new industry category. Chris and his team saw the value in the brick and mortar experience and saw a way to create more value in it: digital audio out-of-home advertising. Chris explains this new category and shares how Vibenomics transformed a legacy experience into a dynamic opportunity.
    We also explore Vibenomics' evolution from SaaS to advertising and from self-service to managed services. Chris shares how Vibenomics is adapting to changes in their primary use cases and simplifying a complex process to minimize cognitive load on users.
    You can find more information about this podcast at sep.com/podcast and subscribe wherever you get your podcasts. Thanks for listening!

    • 46 min
    Diana Nolting

    Diana Nolting

    Some people fall into product management, but other people have to work their way into it. Diana Nolting, VP of Product at SkuVault, joins us for this episode to share what she's learned from fighting her way into product management.
    Diana began her career in journalism, giving her a unique perspective on the world of product. Throughout our conversation, she emphasizes the importance of asking good questions, getting to the "story behind the story," and building relationships with the people you're serving. She shares her tips for successful user interviews, her go-to tool in product management.
    We also talk about the importance of bringing everyone together to solve problems cross-functionally. Diana shares an analogy that she uses with her team: we're all rowing together. Continuous conversations and remembering that your team is working toward a unified goal are critical for success in product.
    We wrap up with advice from Diana and our co-host, Dave Mathew, for people interested in moving into product management. Dave shares why he believes asking good questions is the key skill for people in product. Diana advises people interested in product to ask questions and be willing to be wrong.
    You can find more information about this podcast at sep.com/podcast and subscribe wherever you get your podcasts. Thanks for listening!

    • 37 min
    Zotec

    Zotec

    Unexpected changes and multiple stakeholders make building user-friendly software a challenge, to say the least. Zotec's Joan Santiago and Don Kane know this first-hand after developing the ISDH's COVID-19 testing and vaccination scheduling application. In the midst of the chaos, they were grateful for their team's Agile approach, which has allowed them the flexibility they need to make important updates to the product.
    Of course, the Zotec team weren't expecting the pandemic to hit and didn't have this product planned ahead of time. Thanks to their solid foundation as a team, they were able to reimagine an existing product to work for COVID-19 test scheduling in a matter of 10 days. Later, they pivoted the product to accommodate vaccination scheduling.
    Zotec's goal was to create a seamless solution, not only for patients and healthcare providers, but also for the regulatory and reporting needs the State of Indiana would have. Don and Joan share the unique challenges they faced during this process, and Joan emphasizes how she's seen her team exceed what their perceived expectations time and time again.
    Joan and Don also share about Zotec's transition from being a pure services to being a technology-enabled services company. They discuss the importance of a championship culture, trust, and honest conversations to their long-term success.
    Join us to hear the full story of how Zotec empowered healthcare professionals to focus on healthcare in the midst of the COVID-19 pandemic.
    You can find more information about this podcast at sep.com/podcast and subscribe wherever you get your podcasts. Thanks for listening!

    • 29 min
    Selflessly: Removing Barriers To Give Back

    Selflessly: Removing Barriers To Give Back

    In recent years and especially throughout the events of 2020, employees want to see authentic philanthropy from their employers. Josh Driver, Co-Founder and CEO of Selflessly, joins us to share how Selflessly empowers employees of small- to medium-sized companies to give back.
    After founding Selflessly in January 2020, Josh and his team had to quickly pivot in response to the pandemic. He shares the creative ways that the Selflessly team served the Indianapolis community with their new product. He emphasizes the importance of including thoughtful features even if they aren't revenue generators. Josh also explains how Selflessly's acquisition of Employee Vitals allows them to provide personalized philanthropic opportunities.
    Finally, co-host Traci Dossett gets cheesy and shares how she sees Selflessly as a lifeline to the nonprofits they serve and the employees they connect to meaningful opportunities.
    You can find more information about this podcast at sep.com/podcast and subscribe wherever you get your podcasts. Thanks for listening!

    • 46 min
    The Last Mile

    The Last Mile

    Join us to learn about The Last Mile, a program that prepares incarcerated individuals for successful reentry through business and technology training, from Jen Browning, Technical Program Manager at Indiana Department of Correction and Jacob Briggs, The Last Mile Graduate & Apprentice Software Engineer at SEP.
    Jen shares the origin story of the Last Mile, how they've grown from California across the US, and how they created web development curriculum that doesn't use the internet.
    Jacob walks us through a day in the life of a Last Mile student. He shares the unique challenges The Last Mile students face both in the program and after being released and explains that those challenges have made him a better software engineer.
    We wrap up the conversation by discussing the ways The Last Mile is healing returned citizens and their communities, the perseverance of the students, and the robustness of the program's curriculum.
    You can find more information about this podcast at sep.com/podcast and subscribe wherever you get your podcasts. Thanks for listening!

    • 34 min

Customer Reviews

5.0 out of 5
8 Ratings

8 Ratings

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