26 episodes

Podcast by Behind the Screen

Behind the Screen Behind the Screen

    • Technology
    • 5.0 • 3 Ratings

Podcast by Behind the Screen

    Episode 26, Janelle Jimenez, Product Management

    Episode 26, Janelle Jimenez, Product Management

    In this episode, we talk with Janelle Jimenez, best known as a Product Manager/Producer for Riot Games and most notably the product lead for some of League of Legends' most successful skin lines, such as the K-pop inspired "K/DA" release. Janelle has taken a winding road to get into the games industry, rolling through such places as JET, Vocativ, High 5 Games, and the Permanent Mission of Japan to the United Nations. We chat about Janelle's globe-traveling journey of self-discovery that led her to games, catch up on old times from her and Frank's past when they went to University together, and talk extensively about what it means to be a product manager and lead in the industry.

    • 1 hr 25 min
    Episode 25 - Drew Pierce, Customer Support

    Episode 25 - Drew Pierce, Customer Support

    In this episode, we talk with Drew Pierce, Director of Customer Success at Chicago-based Lightstream, an company whose mission it is to help empower gamers share their love of gaming with live audiences through powerful tools, integrations, and a feature-rich video production suite. Drew's journey in the games industry has taken him to many places, including EA, Trion, KIXEYE, and Humble Bundle, and along the way he's learned a ton working within and leading teams of customer support professionals.  We chat about what it takes to be successful and express both personal connectivity and professionalism in games in the customer support role, how Drew got to where he is today, and more.

    • 1 hr 15 min
    Episode 24 - Victoria Rose, Games Journalism

    Episode 24 - Victoria Rose, Games Journalism

    In this episode, we chat with Victoria Rose, freelance journalist working in games who’s written for Esports Express, PC Gamer, ESPN and Polygon. She worked as site lead for The Flying Courier, Polygon’s hub for all things Dota 2, and currently has a gig writing about games as Fanbyte Media’s Morning News Correspondent. We chat about what it takes to break into the business of writing for games, some of the unique challenges that have specifically popped up with e-sports journalism in recent years, and some of the best times had in Final Fantasy XIV.

    • 1 hr 38 min
    Episode 23 - David Lee, Community

    Episode 23 - David Lee, Community

    In this episode, we chat with David Lee, now Community Manager at Bend Studio, developers of action-adventure survival horror game Days Gone, but who has been a multi-year veteran of the industry, working in roles at IGN, Playstation Haven, BANDAI NAMCO, Activision, and together with Frank at Gazillion Entertainment on Marvel Heroes Omega. We follow David on his journey from passionate Ragnarok Online player and community rep to his days working with influencers in the Fighting Game Community to his whirlwind current gig, where he's been responsible for bringing the good Community Management word to the international market for Bend. Excuse any mutual fanboying over amazing JRPGs past and present!

    Music credit: Geoplex - Resplendent from The Arcadium/TheFatRat

    • 1 hr 47 min
    Episode 22 - Amber Green, Producers/Management

    Episode 22 - Amber Green, Producers/Management

    In this episode, we chat with Amber Green, currently a Senior Technical Product Manager in a large non-gaming company, but before that a battle-hardened games industry veteran, working Social Media for Activision, Game Testing and Live Operations and BioWare, and an eventual rise to being a Live Producer and then Infrastructure Program Manager for EA. We talk about many wide-ranging topics in being a Producer and a Manager in games, from how the process for persistently online and live games works, to how Amber has inspired and garnered loyalty, investment,  and a productive working environment for those working for her. We also get Amber's thoughts and insights on the industry's need to improve their diversity, cultural appreciation, and empowerment of women in games, and putting their money where their mouth is accomplishing those goals.

    Music credit: Geoplex - Resplendent from The Arcadium/TheFatRat

    • 2 hr 28 min
    Episode 21 - Aeyvi, Screenography

    Episode 21 - Aeyvi, Screenography

    In this episode, we chat with Aeyvi, a variety livestreamer and artist from the United Kingdom who does screenography for the Elder Scrolls Online and other titles. Her beautiful environmental screenshots have garnered her a place on the Elder Scrolls Online's community stream team and a growing community on Twitch. We talk to Aeyvi about what's involved in being a screenographer, how she discovered a greater appreciation for environmental design in games because of her work, and the physical and mental challenges she's had to overcome being a livestreamer and sharing her talent with others.

    Music credit: Geoplex - Resplendent from The Arcadium/TheFatRat

    • 1 hr 25 min

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