Behind the Screens: Conversations with Background Screening Pros hosted by Les Rosen

Les Rosen
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"Behind the Screens" is a podcast that brings you up close and personal with the people in the background screening industry. Hosted by Les Rosen, each episode features in-depth, human-interest interviews with a diverse range of guests—including business executives, employees with extensive screening experience, vendors who serve the industry, and legal and compliance experts. These conversations dive into the personal stories and insights of those who know the industry best, offering a fresh perspective on the people driving background screening. Whether you are part of the industry or just curious, "Behind the Screens" delivers authentic, non-marketing-focused stories from the world of background checks.Your host:  Les Rosen is an Attorney, former owner of a screening firm, the chair of the steering committee that founded PBSA and the first co-chair of PBSA, as well as author of the "Safe Hiring Manual," and frequent presenter nationwide. According to attorney and industry veteran  Vince Pascarella, "For those of you who don't know, Les Rosen was the chief architect of the PBSA predecessor NAPBS, and its first Chair and unofficial Executive Director. Simply put, no Les Rosen then, no PBSA today."For more information, see:  https://www.linkedin.com/in/lesterrosen/ CONTACT US!Send comments, feedback,  suggestions for future guests or sponsorship information to:screeningpros200@gmail.comPlatinum Sponsor:  https://preemploymentdirectory.com/ , publisher of the Background Buzz!  

  1. Episode 64: The Queen of Screen: Tammy Cohen on Building Infomart, PBSA, and 35 Years in Background Screening | Ep. 64

    1D AGO

    Episode 64: The Queen of Screen: Tammy Cohen on Building Infomart, PBSA, and 35 Years in Background Screening | Ep. 64

    Tammy Cohen is the founder and Chief Visionary Officer of Infomart and one of the most celebrated names in background screening. Known across the industry as the Queen of Screen, Tammy has spent over 35 years shaping how screening companies are built, led, and run. In this episode, Les sits down with Tammy for a conversation that is part origin story, part industry history, and completely entertaining. From quitting her job over a Glock handgun to writing one of the first checks to fund NAPBS, Tammy shares the real story behind Infomart, the lessons, the people, and the philosophy that has kept her going for decades. Pro Conversation You don't want to miss! Being invited to the founding table of NAPBS was a defining moment for Tammy. Validation from industry peers early on can shape your entire career trajectory. Go to every single booth at PBSA. You leave with industry knowledge and a new friend every time. Rub it and run. When problems hit, deal with it and keep moving. Dwelling on setbacks will not get you down the road. You do not have to know how to run a business before starting one, but you must learn fast. The operation side alone will not sustain a company. Building experts within your team is its own form of legacy. Infomart's average team tenure is 10 years, and that depth of experience is a real competitive advantage. Subscribe on Spotify or wherever you listen, and follow us on YouTube. Thanks to our sponsor, PreemploymentDirectory.com, publisher of Background Buzz and numerous other resources. And a special thanks to W. Barry Nixon.

    44 min
  2. Episode 63: Patti McGowan on Mentorship, Culture, and the Evolution of Background Screening

    APR 12

    Episode 63: Patti McGowan on Mentorship, Culture, and the Evolution of Background Screening

    In this episode, Patti walks me through her entrepreneurial journey, starting from a typing service with an IBM Selectric III at age 21 to building a successful background screening company, SPI (Select Personnel International). We dive into the early days of background investigations back in 1984 and how she transitioned from domestic PI cases to corporate screening. But what really impressed me throughout our conversation was her unique approach to leadership and team building. Patti reveals why she prioritizes hiring college students, why meeting people where they are matters, and how treating your staff like family leads to decades of loyalty. She's got employees who've been with her for 10, 15, and even 20+ years—that says something special about a business. Whether you work in the screening industry or are just curious, stick around for authentic, unfiltered stories you won't hear anywhere else. This is what Behind the Screens is all about. Key Takeaways: The Origin Story: How Patti turned a $300 investment in a typewriter into a thriving business with 21 employees. Industry Evolution: The transition from manual background checks in the 1980s to modern screening practices. Building Loyalty: Why Patti’s staff stays with her for 10, 15, and even 20+ years. Mentorship Matters: The value of hiring college students and high school interns to bring fresh energy into the workplace. Workplace Culture: How rewarding employees with company cars, vacations, and a supportive environment drives success. Did you enjoy my conversation with Patti? Make sure to subscribe to Behind the Screens on YouTube, Spotify, and Apple Podcasts so you never miss an episode! Leave a review and let me know your biggest takeaway from today's chat. Platinum Sponsor: PreemploymentDirectory.com, publisher of the Background Buzz! Connect with US: Les Rosen⁠- https://www.linkedin.com/in/lesterrosen/⁠Follow us on Spotify⁠: https://open.spotify.com/show/6cdoC8363EtwgDkHWocCXY Subscribe to our YouTube Channel⁠- https://www.youtube.com/@BehindtheSCreens200 Have feedback, guest suggestions, or sponsorship inquiries? Reach out to me at screeningpros200@gmail.com. I'd love to hear from you.

    52 min
  3. Episode 62: Women in Screening: Journeys, Growth, and Mentorship

    APR 12

    Episode 62: Women in Screening: Journeys, Growth, and Mentorship

    In this episode of Behind the Screens, I sit down with an incredible panel of women leaders across the background screening industry to talk about how they built their careers, what keeps them engaged, and how the industry continues to evolve. What stands out is a shared theme: no one planned this career, but once they entered the industry, they stayed. Why? Because of the constant change, the investigative nature of the work, and the real impact on people’s lives. We also explore how women are shaping the future of screening through leadership, collaboration, and a more holistic approach to problem-solving. This is a conversation about growth, mentorship, and finding your place in an industry that never stands still. In this episode, you’ll learn: Why background screening becomes a long-term career for many professionalsHow curiosity and problem-solving drive success in the industryThe evolving role of women in leadership across screening organizationsWhy mentorship and community are critical for career growthHow PBSA supports education, networking, and industry standardsThe importance of collaboration, empathy, and listening in leadershipPractical advice for newcomers entering the screening industryThis episode is for you if: You’re building a career in background screening, HR, or complianceYou want to learn from experienced women leaders in the industryYou’re navigating career growth, leadership, or mentorshipYou’re curious how others built long-term careers in screeningYou want real-world advice on thriving in a fast-changing industryConnect with US: Les Rosen- https://www.linkedin.com/in/lesterrosen/ Follow us on Spotify: https://open.spotify.com/show/6cdoC8363EtwgDkHWocCXYSubscribe to our YouTube Channel- https://www.youtube.com/@BehindtheSCreens200This podcast is sponsored by: The Preemploymentdirectory, publisher of the Background Buzz! https://preemploymentdirectory.com/

    1h 7m
  4. Episode 61: Compliance, Curiosity, and Career Growth with Jennifer Daimon

    APR 12

    Episode 61: Compliance, Curiosity, and Career Growth with Jennifer Daimon

    In this episode of Behind the Screens, I speak with Jennifer Daimon, VP of Compliance and In-House Counsel at AccuSourceHR. Jennifer’s journey into the background screening industry started in a way many professionals can relate to. What began as a job researching public records while she attended law school eventually turned into a long-term career built around compliance, investigation, and leadership. Jennifer shares how working in the industry while studying law shaped her perspective and prepared her for the complex legal and operational challenges that background screening companies face today. From navigating evolving regulations to advising clients and managing disputes, her role sits at the intersection of law, compliance, and business strategy. We also talk about the collaborative nature of the screening industry, particularly through organizations like PBSA, where competitors work together to solve shared challenges such as data access and regulatory changes. Jennifer offers thoughtful advice for newcomers entering the field, emphasizing the importance of curiosity, problem-solving, and never being afraid to ask questions. Her story highlights how unexpected career paths can lead to meaningful opportunities when professionals stay engaged, keep learning, and remain open to growth. And like many guests on this podcast, Jennifer reminds us that the people behind the screening industry often have fascinating stories outside of their professional roles. Connect with US: Les Rosen- https://www.linkedin.com/in/lesterrosen/Follow us on Spotify: https://open.spotify.com/show/6cdoC8363EtwgDkHWocCXYSubscribe to our YouTube Channel- https://www.youtube.com/@BehindtheSCreens200This podcast is sponsored by: The Preemploymentdirectory, publisher of the Background Buzz! https://preemploymentdirectory.com/

    50 min
  5. Episode 60: How a Passion for Politics Built a Career in Background Screening

    APR 12

    Episode 60: How a Passion for Politics Built a Career in Background Screening

    Dan Shoemaker did not start in background screening. He began his career in politics and public policy, working on campaigns, serving in Virginia state government, and lobbying at the federal level. After 9/11, an unexpected opportunity led him into the screening industry. What he thought would be a short detour became a long and distinguished career. Along the way, Dan: Earned his MBA while working full time and raising young childrenLed business units with hundreds of employeesBuilt and integrated global screening operations across Europe and AsiaServed as Chair of PBSA during the launch of accreditationBecame CEO during a period of acquisitions and rapid growthNow serves as Chief Revenue Officer at AccurateHis journey is proof that careers are rarely linear. They are built by taking risks, saying yes to opportunity, and staying open to change. In This Episode, You’ll Learn: Why taking calculated risks is essential for long-term career growthHow to build a leadership path from inside your organizationWhat it really takes to scale screening operations globallyThe cultural differences in international business developmentWhy mentorship accelerates professional successHow PBSA helped shape the modern screening industryWhy background screening offers exposure to the world’s most influential companiesThe importance of staying adaptable in a rapidly evolving industryThis Episode Is For You If: You want to move into leadership within the screening industryYou are considering international expansion or global partnershipsYou are early in your career and unsure how to chart your next moveYou believe in mentorship and long-term professional growthYou want to understand how industry leaders think about risk and opportunityYou are involved with PBSA or considering deeper engagementOutside of screening, Dan is a lifelong drummer who plays in a 90s and 2000s cover band. He is also an avid surfer and a self-proclaimed train enthusiast, carrying forward a childhood passion inspired by his father.Leadership, for Dan, is not just about titles. It is about curiosity, balance, and continuing to grow in every season of life. If you are building your career, considering your next move, or simply reflecting on where this industry is headed, this episode will challenge and inspire you. Listen now to Episode 60 of Behind the Screens. Connect with US: Les Rosen- https://www.linkedin.com/in/lesterrosen/ Follow us on Spotify: https://open.spotify.com/show/6cdoC8363EtwgDkHWocCXYSubscribe to our YouTube Channel- https://www.youtube.com/@BehindtheSCreens200This podcast is sponsored by: The Preemploymentdirectory, publisher of the Background Buzz! https://preemploymentdirectory.com/

    54 min
  6. Episode 59: Mind the Gap: The Human Connection in a Digital Screening World

    APR 12

    Episode 59: Mind the Gap: The Human Connection in a Digital Screening World

    In this international edition of Behind the Screens, I’m joined by the leadership team of the PBSA Europe & Africa Council: Martin Hardy, Will Hogarth, and Sally Ott-Lacoste. We explore how each of them entered the background screening industry, what keeps them passionate about it, and how the industry continues to evolve across Europe and Africa. We also preview the upcoming PBSA Europe & Africa Summit in London and discuss why this event is becoming essential for professionals who want to grow their network, knowledge, and global impact. Beyond compliance and accreditation, this episode is about leadership, community, adaptability, and the human responsibility behind screening. In This Episode, You’ll Learn: How Martin, Will, and Sally entered the background screening industryThe evolving role of startups, tech innovation, and social media vettingWhy trust, honesty, and context are essential in screeningWhat PBSA represents across Europe and AfricaHow global accreditation strengthens best practicesWhat makes the PBSA Europe & Africa Summit a must-attend eventWhy networking is not optional if you want to grow in this industryHow to build meaningful connections, even with competitorsThe biggest lessons these leaders have learned about integrity and fairnessWhy curiosity and adaptability are critical for long-term successWhat We Discuss About the PBSA Europe & Africa Summit  The 2026 Summit theme and agenda directionWhy education and networking are equally importantHow sponsors contribute to the long-term growth of the industryThe importance of walking away with new connections and fresh ideasWhy making one new meaningful relationship can change your careerThis Episode Is for You If: You work in background screening and want a global perspectiveYou’re considering attending the PBSA Europe & Africa SummitYou want to move into leadership roles within the industryYou’re building or growing a screening businessYou believe screening is about more than data; it’s about responsibilityYou want to stay relevant in a rapidly evolving regulatory and tech landscapeWe also lighten things up with a speed round covering mentors, proud moments, life outside screening, Lindy Hop dancing, sailing, and even brass band busking. This episode reminds us that behind every screening report is a human decision, and behind every successful screening company is a community. If you are part of this industry, this conversation is worth your time. See you next time on Behind the Screens. Connect with US: Les Rosen- https://www.linkedin.com/in/lesterrosen/Follow us on Spotify: https://open.spotify.com/show/6cdoC8363EtwgDkHWocCXYSubscribe to our YouTube Channel- https://www.youtube.com/@BehindtheSCreens200This podcast is sponsored by: The Preemploymentdirectory, publisher of the Background Buzz! https://preemploymentdirectory.com/

    55 min
  7. Episode 58: Marc Bourne on Adaptability, Accreditation, and Giving Back

    APR 12

    Episode 58: Marc Bourne on Adaptability, Accreditation, and Giving Back

    In this episode of Behind the Screens, I sit down with Marc Bourne, a true industry veteran who has been part of background screening since 1999 and is still deeply engaged in shaping its future. Our conversation explores what it really means to build a long, meaningful career in background screening, from courthouse research and private investigations to executive leadership and service on the PBSA Board of Directors. Marc shares why adaptability is not optional in this industry, how accreditation and professional standards elevate everyone, and why mentoring the next generation matters just as much as compliance and technology. We also step outside of screening to talk about his volunteer work solving cold cases, his passion for animal rescue, and a fun fact that no one sees coming. At its core, this episode is about people. The people we work with, the people we screen, and the responsibility we all carry to treat them with care, integrity, and respect. In this episode, you will learn: Why background screening is fundamentally a people driven industryHow Marc’s early work in courthouse research shaped his perspective as a CRAThe importance of adaptability and constant learning in a rapidly changing industryWhat PBSA accreditation really means and why it matters for CRAs of all sizesHow volunteering and mentorship strengthen both careers and the industry as a wholeWhy being present, curious, and engaged opens doors throughout your careerHow Marc balances executive leadership with volunteer work on cold case investigationsA surprising fun fact from Marc’s early life that you probably did not expectThis episode is for you if: You work in background screening and want to build a long, sustainable careerYou are new to the industry and looking for guidance on how to grow and stand outYou want to better understand the value of PBSA involvement and accreditationYou care about ethics, professionalism, and the human impact of screening decisionsYou believe mentorship, kindness, and integrity still matter in businessYou enjoy hearing real stories from people who have helped shape the industryIf you are looking for perspective, encouragement, and a reminder of why the work we do matters, this is an episode you will want to hear from start to finish. Connect with US: Les Rosen- https://www.linkedin.com/in/lesterrosen/ Follow us on Spotify: https://open.spotify.com/show/6cdoC8363EtwgDkHWocCXYSubscribe to our YouTube Channel- https://www.youtube.com/@BehindtheSCreens200This podcast is sponsored by: The Preemploymentdirectory, publisher of the Background Buzz! https://preemploymentdirectory.com/

    45 min
  8. Episode 57: Nick Fishman on Purpose, Mentorship, and Making a Mark in Background Screening

    APR 12

    Episode 57: Nick Fishman on Purpose, Mentorship, and Making a Mark in Background Screening

    In this episode of Behind the Screens, I sit down with someone I’ve long admired—Nick Fishman, co-founder of Employee Screen IQ and now a partner at iCubed Advisors. Nick is one of those rare people who brings equal parts insight, creativity, and humanity to everything he does in this industry. We talk about how he built and sold Employee Screen IQ, his early marketing innovations like Employee Screen University, and why background screening remains more than just a career for him—it’s a mission. Nick opens up about the mentors who shaped him, the importance of giving back, and what keeps him energized in this work after decades in the business. In this episode, you’ll learn: Why Nick sees background screening as a vital public serviceHow he turned thought leadership into a business advantage with Employee Screen UniversityThe role PBSA played in shaping his advocacy and industry involvementWhat he’s learned from mentoring others—and being mentored himselfHis advice for newcomers trying to find their place in this complex, rewarding fieldThis episode is for you if... You’re passionate about doing meaningful work in background screeningYou’re looking for ways to lead with both heart and strategyYou want to hear how one industry leader built a company with values at the coreYou’re new to the field and looking for career-defining wisdomConnect with US: Les Rosen- https://www.linkedin.com/in/lesterrosen/ Follow us on Spotify: https://open.spotify.com/show/6cdoC8363EtwgDkHWocCXYSubscribe to our YouTube Channel- https://www.youtube.com/@BehindtheSCreens200This podcast is sponsored by: The Preemploymentdirectory, publisher of the Background Buzz! https://preemploymentdirectory.com/

    36 min
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Ratings & Reviews

5
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7 Ratings

About

"Behind the Screens" is a podcast that brings you up close and personal with the people in the background screening industry. Hosted by Les Rosen, each episode features in-depth, human-interest interviews with a diverse range of guests—including business executives, employees with extensive screening experience, vendors who serve the industry, and legal and compliance experts. These conversations dive into the personal stories and insights of those who know the industry best, offering a fresh perspective on the people driving background screening. Whether you are part of the industry or just curious, "Behind the Screens" delivers authentic, non-marketing-focused stories from the world of background checks.Your host:  Les Rosen is an Attorney, former owner of a screening firm, the chair of the steering committee that founded PBSA and the first co-chair of PBSA, as well as author of the "Safe Hiring Manual," and frequent presenter nationwide. According to attorney and industry veteran  Vince Pascarella, "For those of you who don't know, Les Rosen was the chief architect of the PBSA predecessor NAPBS, and its first Chair and unofficial Executive Director. Simply put, no Les Rosen then, no PBSA today."For more information, see:  https://www.linkedin.com/in/lesterrosen/ CONTACT US!Send comments, feedback,  suggestions for future guests or sponsorship information to:screeningpros200@gmail.comPlatinum Sponsor:  https://preemploymentdirectory.com/ , publisher of the Background Buzz!  

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