Behind the Toolbelt

Ty Backer
  • 5.0 (8)
  • ENTREPRENEURSHIP
  • UPDATED WEEKLY

Behind the ToolBelt is a live, raw, and uncut podcast that brings real, unfiltered conversations about business, leadership, and the entrepreneurial mindset. Hosted by Ty Cobb Backer, CEO of TC Backer Construction, this live show features  leaders, innovators, and experts sharing their experiences, strategies, and insights. From building successful companies to overcoming professional and personal challenges, each episode offers valuable perspectives for entrepreneurs and business owners and leaders looking to grow, and make an impact.

  1. 1D AGO

    Fix The Right Problem First

    Send us Fan Mail Your company can be slammed with work and still feel fragile. Phones ring, trucks roll, the schedule stays full, yet you’re waking up at night worried about cash, crew issues, and the next surprise that will knock you sideways. We’ve lived that cycle, and it usually isn’t a motivation problem. It’s a sequencing problem: fixing the wrong thing at the wrong time. We walk through a practical framework for business owners, managers, and leaders who don’t know what problem to solve first. Using a Business Priority Pyramid for contractor businesses and service businesses, we break down the five levels that drive stability and growth: sales, profit, order, impact, and legacy. You’ll hear why “sales” is bigger than marketing and includes estimating, follow-up, customer fit, and collections, plus why revenue can hide problems while profit and cash flow solve them. From there, we get real about operational chaos and owner dependence, including SOPs, KPIs, job handoffs, and the systems that create reliable execution without turning your business into bureaucracy. We also talk about when it finally makes sense to focus on culture, mission, and meaningful impact, and how legacy is built through leadership development and succession planning, not founder hustle. To make it actionable, we share a simple method to pick one vital need and define it with clear targets using OMEN: Objective, Measurement, Evaluation, Nurture. If you’re ready to stop chasing noise and start building a company that actually works, listen now, share it with a business owner who needs it, and subscribe and leave a review so more contractors can find the framework. Behind The ToolBelt has merged with the TC Backer YouTube Channel. Everything BTTB and TCB is now in one place. Go to the channel and subscribe. https://www.youtube.com/channel/UCrj7GjAGEsAjOXEYKhh6FLQ/ Follow us on the TC Backer Facebook page as well as instagram https://www.facebook.com/tcbackerconstruction https://www.instagram.com/tcbacker/ Check out our podcast website to find your favorite app to listen to the Behind The ToolBelt episodes streaming now! https://podcast.behindthetoolbelt.com

    54 min

  2. APR 15

    What If Your Craft Is Not The Problem

    Send us Fan Mail We unpack why homeowners can love the finished roof but still walk away unsure about the company. We show how everyday contractor phrases create big promises in a customer’s mind and how small communication misses kill reviews and referrals.  • the gap between what contractors say and what homeowners hear  • why customers grade confidence more than craftsmanship  • how “we’ll take care of it” turns into a trust promise  • the hidden damage of late arrivals, silence, and vague schedules  • why the pre-sale process trains customers what to expect  • how stress creates relief instead of loyalty  • practical standards for estimates, updates, weather texts, and cleanup  Share this with someone on your team because everybody in the company affects trust.  Subscribe to our YouTube channel and follow us on Facebook.  Behind The ToolBelt has merged with the TC Backer YouTube Channel. Everything BTTB and TCB is now in one place. Go to the channel and subscribe. https://www.youtube.com/channel/UCrj7GjAGEsAjOXEYKhh6FLQ/ Follow us on the TC Backer Facebook page as well as instagram https://www.facebook.com/tcbackerconstruction https://www.instagram.com/tcbacker/ Check out our podcast website to find your favorite app to listen to the Behind The ToolBelt episodes streaming now! https://podcast.behindthetoolbelt.com

    19 min

  3. APR 10

    The Price Of Building From Zero

    Send us Fan Mail Building a business from zero isn’t a vibe, it’s a price. Today we’re back with Adam McChesney, founder of Builders of Authority, to talk about what it actually takes to go from an idea to a real company with real revenue, real payroll, and real pressure. Adam shares the behind-the-scenes story of building and selling an auto glass company, exiting a marketing agency partnership, rebuilding a second agency to 100 clients and 42 team members, and stepping into the roofing space as an equity partner while staying focused on his highest-value seat. We get practical about the grind that no one posts: sacrificing time, managing overwhelm, and realizing business ownership exposes your weaknesses fast. From delegation and hiring to creating SOPs, KPIs, and checks and balances, we unpack how to stop being the bottleneck and start building a company that can run without you. We also talk about traction and trust: why consistent marketing matters, how personal branding can accelerate growth, and what kind of content builds authority without feeling salesy or fake. Then we go straight into AI in business. Adam explains where AI creates the most practical leverage right now, why efficiency beats replacement, how to avoid wasting hours chasing shiny tools, and what should never be fully handed to AI if you care about customer experience and brand trust. If you’re a contractor, entrepreneur, or small business owner trying to scale, this one gives you a clear playbook and the mindset shifts to match. If this helped, subscribe, share it with a business owner who needs it, and leave a review so more builders can find the show. Behind The ToolBelt has merged with the TC Backer YouTube Channel. Everything BTTB and TCB is now in one place. Go to the channel and subscribe. https://www.youtube.com/channel/UCrj7GjAGEsAjOXEYKhh6FLQ/ Follow us on the TC Backer Facebook page as well as instagram https://www.facebook.com/tcbackerconstruction https://www.instagram.com/tcbacker/ Check out our podcast website to find your favorite app to listen to the Behind The ToolBelt episodes streaming now! https://podcast.behindthetoolbelt.com

    1h 6m

  4. APR 1

    Tighten Your Process And Stop Paying For Small Misses

    Send us Fan Mail We move past the pain of “almost right” and lay out a practical path to tighten our process, raise the standard, and stop paying for small misses. We break down how clear standards, clean handoffs, and consistent inspection create calmer teams, better customer experience, and stronger margins.  • why “almost right” quietly steals trust, profit, and momentum  • common reasons teams stay stuck, including relying on memory and calling patterns “one offs”  • choosing one recurring pain point instead of trying to fix everything  • defining “done right” with plain language standards and simple SOPs  • protecting handoffs with three questions: what happened, what is next, who owns it  • customer communication that prevents panic, including expectation setting and quick updates  • “inspect what you expect” as the difference between a meeting and real consistency  • boring accountability, repetition, checklists, and real time correction  • a seven day reset plan plus metrics to watch over the next 10 jobs and 30 days  Don't forget to like us, follow us, and share this with someone that you think might need this.  Subscribe to our YouTube channel and follow us on Facebook.  Behind The ToolBelt has merged with the TC Backer YouTube Channel. Everything BTTB and TCB is now in one place. Go to the channel and subscribe. https://www.youtube.com/channel/UCrj7GjAGEsAjOXEYKhh6FLQ/ Follow us on the TC Backer Facebook page as well as instagram https://www.facebook.com/tcbackerconstruction https://www.instagram.com/tcbacker/ Check out our podcast website to find your favorite app to listen to the Behind The ToolBelt episodes streaming now! https://podcast.behindthetoolbelt.com

    31 min

  5. MAR 25

    The Cost Of Almost Right

    Send us Fan Mail “Almost right” feels harmless when you’re moving fast, but it’s one of the quickest ways to bleed margin and lose trust without noticing. We’ve seen it up close: the scope is mostly clear, the crew is mostly ready, the homeowner is mostly confident, and the job is mostly done. Then the tiny cracks show up in the handoffs, the follow-ups, the notes, the schedule changes, and the awkward moments where nobody truly owns the next step. We walk through where these small misses hide inside a roofing company, starting with sales. Closing the job isn’t the same as setting expectations, and a customer who feels sold can still feel unsure. From there we get into production and jobsite execution, where uncertainty can undo great workmanship, and into the admin side, where silence creates stories and “mostly handled” paperwork becomes delayed payments, callbacks, and frustration. Then we turn the corner into fixes you can actually run: document the standard, remove assumptions, tighten interdepartment handoffs, and audit the customer journey like you’re the homeowner. If the same issue happens more than twice, we treat it like a system issue and push for clarity instead of excuses. If you want better reviews, more referrals, stronger SOPs, and cleaner operations that can scale, this is the mindset shift. If this hits home, subscribe for more, share it with a teammate who owns a handoff, and leave a review with the “almost right” problem you’re fixing this week. Behind The ToolBelt has merged with the TC Backer YouTube Channel. Everything BTTB and TCB is now in one place. Go to the channel and subscribe. https://www.youtube.com/channel/UCrj7GjAGEsAjOXEYKhh6FLQ/ Follow us on the TC Backer Facebook page as well as instagram https://www.facebook.com/tcbackerconstruction https://www.instagram.com/tcbacker/ Check out our podcast website to find your favorite app to listen to the Behind The ToolBelt episodes streaming now! https://podcast.behindthetoolbelt.com

    33 min

  6. MAR 20

    How AI Is Rewriting Roofing Marketing And Operations

    Send us Fan Mail We sit down with Tim Brown to talk about why AI is already reshaping roofing and why the contractors who wait will feel the gap fast. We break down how to go “AI first” without drowning in tools, and why leadership, culture, and delegation still decide who scales. • AI as a competitive advantage for roofing companies • Fear and opportunity around AI replacing desktop work • “AI first” thinking before hiring new roles • Avoiding software bloat while still moving faster • First practical uses like repeatable tasks, admin, and reporting • Using AI to scale content marketing and local SEO • Brand awareness through higher volume content with human edits • Why some companies stall at “good enough” • Delegation, trust, and building a people-first culture • Taking care of yourself so you lead better • Retail roofing opportunity through customer service and brand If anyone listening don't just listen to this act on it. If you got value out of this episode share it with someone in the trades drop us a review drop us a like share share this out to all your friends. Behind The ToolBelt has merged with the TC Backer YouTube Channel. Everything BTTB and TCB is now in one place. Go to the channel and subscribe. https://www.youtube.com/channel/UCrj7GjAGEsAjOXEYKhh6FLQ/ Follow us on the TC Backer Facebook page as well as instagram https://www.facebook.com/tcbackerconstruction https://www.instagram.com/tcbacker/ Check out our podcast website to find your favorite app to listen to the Behind The ToolBelt episodes streaming now! https://podcast.behindthetoolbelt.com

    51 min

  7. MAR 11

    What Are You Building When Business Is Quiet

    Send us Fan Mail Winter can make even great roofing companies feel shaky. When the weather turns, installs slow down, and the pipeline tightens, the stress shows up fast: self doubt, second guessing, and that quiet fear that you’re about to have a “bad quarter” that turns into a bad year. Ty Cobb Backer sits down with Dylan Mullins from All American Roof Pros to talk honestly about how leaders ride out the slow season without panicking, poisoning team morale, or making desperate decisions.  We get practical about what actually moves the needle when it’s cold: building referral partner relationships, prospecting before the rush, and creating stability through the right structure. Dylan and Ty dig into W2 sales reps vs 1099 reps, why winter effort sets up Q2 momentum, and how “relationship business” thinking keeps you from praying for hail as a business plan. They also unpack the operational side: CRM changes, auditing broken systems after someone leaves, cutting double data entry, and where AI tools can make your office team more efficient while field work stays future proof.  The conversation goes deeper into leadership and culture. We talk delegation without losing control, training people to think, holding the line on “not my job,” and building guardrails with core values, SOPs, and KPIs. Finally, we bring it home to marriage, fatherhood, and being present when you walk through the door, including simple affirmations that help kids build confidence early. If you lead a roofing company, a home service business, or any small business with seasonal sales, you’ll leave with a clearer plan for systems, standards, and mindset.  If this helps, subscribe on your favorite podcast app, share it with a business owner who needs a reset, and leave a review so more contractors can find the show. Behind The ToolBelt has merged with the TC Backer YouTube Channel. Everything BTTB and TCB is now in one place. Go to the channel and subscribe. https://www.youtube.com/channel/UCrj7GjAGEsAjOXEYKhh6FLQ/ Follow us on the TC Backer Facebook page as well as instagram https://www.facebook.com/tcbackerconstruction https://www.instagram.com/tcbacker/ Check out our podcast website to find your favorite app to listen to the Behind The ToolBelt episodes streaming now! https://podcast.behindthetoolbelt.com

    1h 14m

  8. MAR 4

    Close The Mo Gap

    Send us Fan Mail We lay out a simple, no-drama plan to rebuild momentum by shrinking the gap between a slip and a restart. The Mo Gap, the Four-R protocol, and smart defaults replace shame with structure so progress feels inevitable again. • celebrating Women in Construction Week and community shout-outs • recap of the momentum series and why Mo slips • the Mo Gap and the cost of the shame tax • three momentum killers: all-or-nothing, overload, energy leaks • the Four-R comeback protocol: Recognize, Reduce, Restart, Reinforce • micro, minimal, normal bricks and the first rep rule • reinforcement design: triggers, tracking, environment, battery • if-then plans and the two-day rule • the seven-day Mo Gap challenge and daily prompts Subscribe to our YouTube channel and follow us on Facebook We are streaming on all major platforms Behind The ToolBelt has merged with the TC Backer YouTube Channel. Everything BTTB and TCB is now in one place. Go to the channel and subscribe. https://www.youtube.com/channel/UCrj7GjAGEsAjOXEYKhh6FLQ/ Follow us on the TC Backer Facebook page as well as instagram https://www.facebook.com/tcbackerconstruction https://www.instagram.com/tcbacker/ Check out our podcast website to find your favorite app to listen to the Behind The ToolBelt episodes streaming now! https://podcast.behindthetoolbelt.com

    56 min
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Ratings & Reviews

5
out of 5
8 Ratings

About

Behind the ToolBelt is a live, raw, and uncut podcast that brings real, unfiltered conversations about business, leadership, and the entrepreneurial mindset. Hosted by Ty Cobb Backer, CEO of TC Backer Construction, this live show features  leaders, innovators, and experts sharing their experiences, strategies, and insights. From building successful companies to overcoming professional and personal challenges, each episode offers valuable perspectives for entrepreneurs and business owners and leaders looking to grow, and make an impact.

Information

  • Creator
    Ty Backer
  • Years Active
    2023 - 2026
  • Episodes
    139
  • Rating
    Explicit
  • Copyright
    © 2026 Behind the Toolbelt
  • Show Website
    Behind the Toolbelt