Belmar Bytes

Belmar Consulting

Belmar Bytes is brought to you by the team at Belmar Consulting. We explore business, leadership, technology, and all things Salesforce.

  1. 4월 23일

    Episode 35: Simplifying Nonprofit Payments with Devan Moodley of Pllenty

    In this episode, Scott Billows sits down with Devan Moodley, CEO and co-founder of Pllenty, a Salesforce ISV revolutionizing how nonprofits handle complex payment workflows. A "reformed banker" with deep roots in capital markets and corporate finance, Devan shares how he transitioned from the corporate world to solve a massive pain point: the disconnect between high-cost payment services and the lack of actual advisory support. Since its inception in 2016, Plenty has filled a critical gap in the Salesforce ecosystem by providing enterprise-level security, scale, and pricing control. Key topics discussed in this episode include: Solving the "Payment Pain": Why nonprofits struggle with fragmented data, record-batching, and manual reconciliation. Salesforce as the Source of Truth: The power of integrating the full payment lifecycle directly into your CRM to save staff hours and increase ROI. The Importance of Support: Why having a partner who answers the phone is often more valuable than the technology itself. The Future of AI in Payments: How pattern recognition and predictive analytics are poised to change donor engagement and process flows. Navigating Scale: A look at how organizations can transition from 100 to 1,000+ employees by leveraging best-in-class tools. Whether you are a nonprofit leader looking to streamline your donations or seeking better payment rails, Devan offers a masterclass in why specialized partnerships are the key to long-term success.

    32분
  2. 4월 16일

    Episode 34: Empowering the Next Generation: A Conversation with Wendi Campbell of JABC

    n this episode of Belmar Bytes, host Scott Billows sits down with Wendi Campbell, President and CEO of Junior Achievement BC (JABC), to discuss the critical role of financial literacy and entrepreneurship in today’s world. With a history spanning 70 years in British Columbia, JABC was the first international charter of Junior Achievement outside of the United States and now reaches over 90,000 students annually across the province. Wendi shares her journey from a three-decade career in financial services to leading a non-profit dedicated to equipping youth with "life skills" like budgeting, investing, and career readiness. The conversation explores how JABC is combating financial misinformation on social media and addressing the decline of entrepreneurship in Canada through hands-on, experiential learning. Key highlights from this episode include: The Three Pillars: How JABC delivers essential education in financial health, work readiness, and entrepreneurship for students in grades 3 through 12. The Company Program: A deep dive into JABC’s flagship 12–16 week program where students ideate, fund, and launch their own businesses under the mentorship of business leaders. TechWorks: Insights into the annual high school symposium that sparks interest in technology careers through hands-on workshops. Operational Excellence: How JABC utilizes Salesforce as a "single source of truth" to drive efficiency and collaboration across their development and program teams. The Multiplier Effect: The long-term impact of JABC programs, including data showing that graduates are 50% more likely to start a business. Whether you are an educator looking to bring these programs into your classroom at no extra cost or a business professional interested in volunteering, this episode offers a compelling look at how we can better equip the next generation for success.

    30분
  3. 3월 5일

    Episode 29: AI in the First Inning: Displacement, Evolution, and the Future of Enterprise Software

    As we hit the three-year mark of the current AI cycle, the debate surrounding the "replacement" of enterprise software and knowledge workers is reaching a fever pitch. In this episode, Scott Billows and Matt Hui break down the current state of artificial intelligence, arguing that we are still in the "very early part of the first inning". They dive into the trending fears that AI will eradicate SaaS giants like Salesforce, explaining why these tools remain essential foundations as systems of record and compliance. The conversation also shifts to the "knowledge worker," debunking the idea of total job replacement and focusing instead on how AI is supercharging productivity, increasing the "surface area" of what organizations can achieve, and raising the high watermark for quality and human judgment. Key topics discussed include: The "Vibe Coding" Trend: Why AI replaces tasks, not entire professions, and how job descriptions for developers and consultants are evolving.Real-World Adoption: Why AI pioneers like OpenAI and Anthropic are still hiring human Salesforce administrators and software developers.The "Output vs. Expectation" Cycle: How increased efficiency leads to higher complexity and a greater need for human accountability and trust.Practical AI Wins: A look at how the Belmar team uses tools like Google Gemini and automated transcriptions to streamline content strategy and customer communication.

    28분

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Belmar Bytes is brought to you by the team at Belmar Consulting. We explore business, leadership, technology, and all things Salesforce.