Beneath the Transaction

Chris & Kenzie Pineda

We live in a world shaped by transactions—performance, productivity, outcomes, expectations. But beneath every transaction is something deeper being formed: identity, culture, relationship, and purpose. Beneath the Transaction is a podcast about tending to that deeper work. Hosted by Chris Pineda and his wife and co-founder of Groundwork, Kenzie Pineda, this podcast is an extension of the book Beneath the Transaction and a living invitation to lead—and live—more intentionally. Together, Chris and Kenzie explore what it means to build lives, families, organizations, and communities rooted in purpose rather than performance alone. Drawing from modern leadership, organizational psychology, and indigenous wisdom, each episode invites listeners to slow down and reflect on what’s being shaped beneath the surface of their work and relationships. Episodes intentionally alternate between two rhythms: Life and Leadership. Some conversations lean into leadership—organizational culture, trust, accountability, and purpose at work. Others lean into life—marriage, family, faith, community, identity, and the quiet formation happening at home. Because the way we lead professionally cannot be separated from the way we live personally. Guests include not only organizational leaders, but leaders of families, communities, faith spaces, and movements—people shaping culture in ways that rarely make headlines, but deeply matter. This podcast is about building a Tribe. A Tribe committed to reflection. A Tribe willing to have the hard conversations. A Tribe choosing relationship over transaction. If you’re longing for leadership that feels human, a life that feels whole, and a community that reminds you that transformation is never a solo act—you’re in the right place. It takes a Tribe. And transformation begins beneath the transaction.

  1. The Leadership Work of Creating Psychological Safety

    3D AGO

    The Leadership Work of Creating Psychological Safety

    In this episode of Beneath the Transaction, Chris sits down with Olivia Hickerson, founder of EmpowerTactics, to explore the often unseen work of creating psychologically safe organizations. Olivia has spent her career helping mission-driven organizations strengthen the systems behind their impact — from governance and organizational infrastructure to the cultures that shape how people show up at work. Her work focuses on translating values into structure so that culture isn’t left to chance. Together, Chris and Olivia explore why psychological safety is not simply a leadership buzzword but a daily leadership responsibility. They discuss the unique pressures nonprofit leaders face, the emotional weight of mission-driven work, and how burnout often grows in environments where safety and support are lacking. The conversation also unpacks the complex dynamics between executive leaders and boards, the courage required for vulnerable leadership, and how small, intentional actions can transform the environments people work in every day. At its heart, this episode is about leadership posture — the way leaders show up, listen, and create space for others to thrive. Because the cultures we build aren’t accidental. They’re shaped by the environments we intentionally create. Key Themes in This Episode: Why psychological safety is foundational to healthy leadership The hidden burnout dynamics inside mission-driven organizations The relationship between board leadership and organizational culture How vulnerability strengthens leadership rather than weakening it Small leadership actions that create meaningful cultural change Why intentional structure protects culture from becoming accidental.  Guest Introduction: Olivia Hickerson is the founder of EmpowerTactics, where she partners with mission-driven organizations to strengthen the systems behind their impact. She specializes in organizational infrastructure, governance clarity, and psychologically safe workplaces, helping teams move from reactive problem solving to intentional design. Olivia is known for bringing steady strategy, thoughtful challenge, and practical clarity to complex leadership environments. 🎙️ Listen to the full conversation on Beneath the Transaction, and follow the show for more weekly conversations about life, leadership, and the work happening beneath the surface. Chapters 00:00 Introduction to Psychological Safety 02:22 Olivia's Journey in Nonprofit Leadership 05:55 Experiencing Burnout in Nonprofit Work 12:32 Navigating Board Dynamics and Leadership Challenges 22:49 Creating Safe Spaces in Leadership 28:40 The Importance of Sequence in Organizational Culture 30:01 The Power of Vulnerability 32:28 Creating Safe Spaces in Leadership 35:19 Building Relationships with Board Members 39:05 The Ripple Effect of Change 52:04 Transformational Leadership and Human Connection

    50 min
  2. Transformation is Caught, not Taught

    MAR 3

    Transformation is Caught, not Taught

    In this episode of Beneath the Transaction, we sit down with Kate Westerman, Senior Director of Operations Learning & Development at UNFI, to explore what truly shapes growth inside organizations. Kate has built enterprise-wide training systems across complex operational environments — but what stands out most isn’t her portfolio. It’s her posture. Together, we talk about why so much of what we call “development” becomes transactional — compliance-driven, checklist-focused, and disconnected from the people it’s meant to serve. Kate shares how suspending the ego, seeing learners as gifts, and cultivating accountability inside belonging changes everything. This conversation is about more than training. It’s about the kind of leadership that forms people — not just processes. If you care about building cultures where transformation is actually possible, this episode invites you to slow down and reconsider how you develop others — and how you show up in the process. Because transformation isn’t delivered. It’s cultivated.  Thank you for listening! We don't believe transformation is a solo act. Follow along and join a community practicing what it means to Live Beneath the Transaction.  CHAPTERS Chapters 00:00 Introduction and Context of Transformation 03:13 Kate's Background and Philosophy on Training 06:05 The Role of Ego in Leadership and Training 11:58 Transactional vs. Transformational Training 19:01 Creating a Culture of Accountability 27:57 The Importance of Relationships in Leadership 34:46 Rituals and Practices for Growth 40:04 Reflections on Personal Growth and Future Directions 56:53 Conclusion and Key Takeaways

    51 min
  3. FEB 25

    Go Relational First: Building Trust Beneath the Transaction

    Welcome back to Beneath the Transaction. This week we’re joined by Sean MacMillan, VP of HR for Captain D’s and a leader deeply rooted in applied organizational and behavioral science. Sean has spent years helping executive teams build leadership pipelines, strengthen employee experience, and translate culture work into measurable business outcomes — especially in high-pressure, frontline environments. But this conversation isn’t about HR trends. It’s about relationships. Together, we explore: The difference between transactional and relational leadership Why transparency and emotional sharing build trust The role of vulnerability in shaping culture How small cultural gestures carry deep meaning The power of storytelling in connecting people Why consistency builds credibility And why growth always requires discomfort Sean reminds us that culture isn’t shaped in grand declarations — it’s formed in daily interactions. You can’t build trust from a distance. You can’t outsource vulnerability. And you can’t create accountable people without first creating safe, relational space. If you’re serious about leadership, culture, or personal growth, this episode will push you to examine how you show up. Because before strategy, before systems, before outcomes — You have to go relational first. It takes a Tribe to practice transformation. Let’s practice this together. Chapters 00:00 Lost Footage and New Beginnings 01:07 Introducing Sean MacMillan 01:48 The Scope of HR at Captain D's 04:00 Passion for Culture and Human Experience 05:10 Transactional vs. Relational Dynamics 07:05 Building Trust and Relationships 09:34 The Importance of Vulnerability 12:36 Cultural Gestures and Their Meanings 15:14 The Breath of Life: Aloha and Connection 17:53 Transformational Leadership and Personal Growth 24:35 The Power of Storytelling in Leadership 29:12 Consistency and Emotional Sharing 34:10 Navigating Difficult Conversations 40:18 Embracing Discomfort for Growth 45:05 Overcoming Limiting Beliefs 48:59 Closing Thoughts on Potential and Best Efforts 49:37 podcast close 2-.mp4

    50 min
  4. FEB 17

    Have the Conversation Anyway: Trust, Vulnerability & Culture Change

    Welcome back to Beneath the Transaction. This week we sit down with Alix Prassas — an organizational effectiveness leader with more than two decades of experience in People & Culture, global organizational development, DEI, and change management. But this conversation isn’t about frameworks. It’s about the moments that shape culture quietly and powerfully. Alix shares her journey from working in a family business to leading large-scale transformation efforts, and what she’s learned about trust, vulnerability, and accountability along the way. Together, we explore: Why culture is formed beneath the surface How small leadership moments shape belonging Why vulnerability is a prerequisite for trust What accountability looks like when it’s rooted in relationship Why conversations around diversity require courage and openness And what it means to “have the conversation anyway” This episode is honest. It’s practical. And it reminds us that transformation isn’t about bold declarations — it’s about consistent courage. It takes a Tribe to practice transformation. Let’s practice this together.   CHAPTERS 00:00 Introduction to Culture Change 01:58 Alix's Background and Journey 06:32 The Importance of Culture in Retail 14:34 Building Trust and Vulnerability 20:25 Navigating Difficult Conversations 30:58 The Role of Accountability in Leadership 40:28 Personal Stories and Lessons Learned 50:11 Final Thoughts on Culture Transformation

    48 min
  5. FEB 10

    Beneath The Transaction: A New Beginning

    Welcome to Beneath the Transaction. This episode marks a new beginning—not just for the podcast, but for how we want to show up in these conversations moving forward. We start by naming something we’ve both been feeling for a while: how quickly life moves, and how easy it is to slip into a way of living and leading that’s driven by efficiency, outcomes, and transactions rather than relationship and meaning. From personal moments of reflection to experiences that reshaped how we understand community and leadership, we share why this work feels urgent—and why transformation can’t wait until “someday.” We talk about indigenous wisdom that has deeply influenced our thinking, including the idea that transformation is shared, breathed in together, and sustained through community. This is where the language of Tribe comes from—not as a buzzword, but as a reminder that none of us are meant to do this work alone. We also introduce the Seven Conditions of Transformation, which guide much of our work and will continue to shape future episodes: Purpose Commitment Common Language Vulnerability Consistency Deep, Trusting Relationships Safe Space These aren’t steps to complete. They’re conditions we return to again and again—at home, in leadership, and in community. Throughout the episode, we reflect on the small moments that often get overlooked, but quietly shape who we’re becoming. The conversations we avoid. The relationships we rush past. The opportunities we have—right now—to choose intentionality instead of autopilot. This podcast will feature conversations with leaders from organizations, communities, families, and faith spaces—but it will always come back to the same question: What’s being formed beneath the transaction? In this episode, we explore: Why this podcast needed a re-beginning How transactional living slowly disconnects us from what matters Why transformation is a journey, not a destination The role of community in sustaining change How the Seven Conditions show up in everyday life Why urgency doesn’t mean panic—but presence What it means to build a Tribe rooted in belonging This episode ends with an invitation—not to have it all figured out, but to begin paying attention. To stop wasting minutes that matter. To practice living beneath the transaction together. If something in this conversation resonated with you, we hope you’ll stay with us. Share it with someone in your Tribe. And join us as we continue this journey—one honest conversation at a time. Chapters: 00:00 A New Beginning 03:51 Life Is Moving Fast 09:18 Breaking the Transactional Cycle 12:48 Indigenous Wisdom & Shared Breath 16:11 The Seven Conditions of Transformation 21:01 Transformation as a Journey 25:03 The Power of Human Connection 41:37 An Invitation to the Tribe

    47 min
  6. 09/21/2024

    From Crisis to Connection: The Power of Relationships in Education with Ryan Marshall

    Thank you for listening to The Rooted Leadership Podcast! Today, we are honored to have Ryan Marshall with us, an experienced school counselor and dedicated advocate for student well-being. With a deep commitment to supporting students and educators through the challenges they face, Ryan has been at the forefront of crisis response and transformational leadership in his school district. His work emphasizes the power of relationships, vulnerability, and truth-telling in the education system, and he’s been a key figure in driving meaningful change to better support both students and staff. In today’s episode, Ryan will share his insights on navigating crises in schools, the shift from transactional to transformational approaches in education, and how the Groundwork program has played a role in enhancing the outcomes for educators and students alike. Get ready for an inspiring conversation that delves into the heart of what it means to connect, grow, and lead through times of fear and grief. This conversation explores the themes of crisis response in education, the importance of transformational leadership, and the need for deeper relationships between educators and students. Chris and Ryan discuss the impact of recent crises on their school community and how their experiences have shaped their understanding of grief, loss, and the necessity for effective communication and support systems. They emphasize the importance of equipping educators with the tools and time needed to foster meaningful relationships with students, ultimately leading to better educational outcomes and community engagement. Thanks for watching!   🚀 Ready to Ignite Your Leadership Journey? 🚀   At Groundwork Leadership Institute, we’re all about transforming leadership to create a real impact. 🌟  Our vibrant courses and local cohorts in Salem are designed to supercharge your growth—whether you’re aiming to elevate your personal leadership or boost your organization’s potential. 🔥 Exciting News! We’re launching a brand-new cohort on October 25th! This dynamic hybrid program kicks off with an in-person, one-day transformational workshop, followed by 5 powerful coaching calls. Get ready to start the new year with unstoppable momentum and transformative goals! 💥 Dive into our self-driven Transformational Leadership Accelerator course, uncover the SECRET to unlocking your best leadership self, and build a foundation for lasting, positive change.  Don’t miss out—join us and share this episode with a friend who’s ready to take their leadership to the next level! 🙌✨

    48 min
  7. The Transformative Power of Philanthropy

    09/12/2024

    The Transformative Power of Philanthropy

    In this conversation, Chris and Jason discuss the importance of philanthropy and the impact it can have on individuals and communities. Jason shares personal stories of how he was influenced by his parents and early experiences to care about doing good and helping others. They explore the challenge of maintaining the essence of philanthropy as it evolves over time and generations. They emphasize the need to stay connected to the people being helped and to avoid turning philanthropy into a transactional process. The conversation highlights the transformative power of philanthropy and the joy that comes from giving and serving others. We hope you liked this episode! Please like and share to support our show. You can also watch some of our most recent episodes here on our youtube channel @groundworkleadership under Rooted Leadership Podcast Highlights. __ Thanks for watching! Exciting News! Our TEDx Talk on Transformational Leadership Drops This Month – Stay Tuned! Check out another series on my youtube channel: Life and Leadership | Chris Pineda, Groundwork Leadership https://www.youtube.com/playlist?list=PL1GuQtiEuoFzThLWg-bhKijGzbW09rR18. Chris Pineda Keynote Speeches https://www.youtube.com/playlist?list=PL1GuQtiEuoFxx-CEiBPcTMtiG0RiQfs1R. The Rooted Leadership Podcast Highlights https://www.youtube.com/watch?v=s5nk5lqfZBw&list=PL1GuQtiEuoFxA6LOsow8SdRKDPZg2Ln3e. Groundwork Leadership's Client Success Stories https://www.youtube.com/watch?v=DsY_liF4qw4&list=PL1GuQtiEuoFwMy3QjRVhOEMAPsyfPm_4b. __ Over the span of 5 years Groundwork Leadership has been working with local leaders across industries (philanthropy, faith, government, education, non profit, and business) to raise the tide of leadership in our community. Our services include: Local Leadership Cohorts, Business Retreats, Full-Day Workshops, One-on-One Coaching, Organizational Assessments, Online Courses, and Large Keynote Speeches. I am Chris Pineda and I am the CEO of Groundwork Leadership. Our mission is to help individuals, organizations and communities grow a more collaborative culture and break free from transactional behaviors and mindset. Like, Share, and Subscribe to our channel! Follow us on Facebook at - Groundwork Leadership Follow us on LinkedIn at - Groundwork Leadership, Chris Pineda Follow us on Instagram at - @groundworkleadership, @transformwithchris Follow us on TikTok at - @transformwithchris, @groundworkleadership Download our Podcast - The Rooted Leadership Podcast found on apple and spotify! Visit our Website - www.groundworkleadership.org WE ARE LOOKING FOR PARTNERS! If our message resonates with you please reach out to support@groundworkleadership.org.

    42 min
  8. 09/09/2024

    The Power of a Common Language in Conflict

    Thanks for watching! Please help us share our message by sharing this episode with a friend. Exciting News! Our TEDx Talk on Transformational Leadership Drops This Month – Stay Tuned! The Rooted Leadership Podcast explores topics of leadership, culture, and conflict. The host, Chris, and guest, David Whippy, discuss their friendship and background in peacebuilding. They emphasize the importance of creating safe spaces for dialogue and learning in conflict resolution. They also highlight the need to understand the root causes of conflict and address the underlying needs and values of individuals involved. The conversation touches on the significance of recognizing expertise on the ground and involving stakeholders in the process. They discuss the concepts of Talanoa and Veivosaki-yaga, which involve open discussions and in-depth conversations to build relationships and address conflicts. The conversation explores the importance of having a common language in conflict resolution and creating a culture of peace. Indigenous practices are highlighted as valuable tools for building understanding and connection. The speakers discuss the significance of language and values in creating a common ground and fostering effective communication. They also emphasize the role of individuals in being the solution to conflict and the importance of honoring and learning from indigenous cultures. New to Groundwork Leadership?  Over the span of 5 years Groundwork Leadership has been working with local leaders across industries (philanthropy, faith, government, education, non profit, and business) to raise the tide of leadership in our community. Our services include: Local Leadership Cohorts, Business Retreats, Full-Day Workshops, One-on-One Coaching, Organizational Assessments, Online Courses, and Large Keynote Speeches. I am Chris Pineda and I am the CEO of Groundwork Leadership. Our mission is to help individuals, organizations and communities grow a more collaborative culture and break free from transactional behaviors and mindset. Like and share our podcast! You can find highlights of this episode on our socials below. Follow us on Facebook at - Groundwork Leadership Follow us on LinkedIn at - Groundwork Leadership, Chris Pineda Follow us on Instagram at - @groundworkleadership, @transformwithchris Follow us on TikTok at - @transformwithchris, @groundworkleadership Download our Podcast - The Rooted Leadership Podcast found on apple and spotify! Visit our Website - www.groundworkleadership.org WE ARE LOOKING FOR PARTNERS! If our message resonates with you please reach out to support@groundworkleadership.org.

    1h 6m

Ratings & Reviews

5
out of 5
11 Ratings

About

We live in a world shaped by transactions—performance, productivity, outcomes, expectations. But beneath every transaction is something deeper being formed: identity, culture, relationship, and purpose. Beneath the Transaction is a podcast about tending to that deeper work. Hosted by Chris Pineda and his wife and co-founder of Groundwork, Kenzie Pineda, this podcast is an extension of the book Beneath the Transaction and a living invitation to lead—and live—more intentionally. Together, Chris and Kenzie explore what it means to build lives, families, organizations, and communities rooted in purpose rather than performance alone. Drawing from modern leadership, organizational psychology, and indigenous wisdom, each episode invites listeners to slow down and reflect on what’s being shaped beneath the surface of their work and relationships. Episodes intentionally alternate between two rhythms: Life and Leadership. Some conversations lean into leadership—organizational culture, trust, accountability, and purpose at work. Others lean into life—marriage, family, faith, community, identity, and the quiet formation happening at home. Because the way we lead professionally cannot be separated from the way we live personally. Guests include not only organizational leaders, but leaders of families, communities, faith spaces, and movements—people shaping culture in ways that rarely make headlines, but deeply matter. This podcast is about building a Tribe. A Tribe committed to reflection. A Tribe willing to have the hard conversations. A Tribe choosing relationship over transaction. If you’re longing for leadership that feels human, a life that feels whole, and a community that reminds you that transformation is never a solo act—you’re in the right place. It takes a Tribe. And transformation begins beneath the transaction.