Better At Work with Cathal Quinlan

Cathal Quinlan

The Better At Work podcast is your new best friend at work. It’s packed with honest, practical advice and science-backed techniques from a diverse range of guests to help you achieve betterness in your work, and life. Better At Work is for everyone striving to be better and feel better. Whether you’re ready to take your career to new heights, or battling with the daily grind, your host Cathal Quinlan is here to help.  By drawing on insights from leading psychologists, neuroscientists and performance experts, and Cathal sharing his own successes and mistakes as a leader, the podcast delivers proven strategies, tools and science-backed techniques to help you achieve betterness in your working life, one day at a time, because when work is better, life is better. Hosted on Acast. See acast.com/privacy for more information. Hosted on Acast. See acast.com/privacy for more information.

  1. APR 9

    Culture Isn't What You Think It Is: Marcus Collins Takeaways + Why Retail Workers Are Struggling

    In this week's listener questions episode, Cathal and Annette revisit three powerful ideas from their conversation with Marcus Collins. First, Emile Durkheim's sociological definition of culture, and why Marcus uses it: culture isn't something we create as individuals, it creates us as social beings. Second, Marcus's definition of brands as "vessels of meaning," identifiable signifiers that conjure thoughts and feelings in the hearts and minds of people. And third, his surprisingly direct advice: if you don't believe in the brand you work for, leave. Cathal also shares what he picked up from a recent TV media training session (including why you should never say "hello everybody"), and Annette updates on her Camino preparation with seven weeks to go. Then they turn to something Cathal encountered across multiple conversations in Ireland over Easter: a sharp rise in abuse directed at retail, pharmacy, and healthcare workers. Signs in shops asking customers not to abuse staff. Young workers blindsided by aggression they never expected. Nurses flagging the link between understaffing and escalating hostility. They want to hear from you if you're experiencing this, especially if you work outside the typical corporate environment. Finally, Better at Work is approaching the end of this series and planning the next season. If you've got a guest suggestion or a topic you'd love covered (someone already pitched workplace design), send it through to betteratwork.net. Next week: David Eime joins to talk about how to create curiosity in the workplace. And Cathal has an unusual connection to him that he's keeping under wraps until then. Key topics: culture as a system, brands as vessels of meaning, brand alignment, retail worker abuse, psychosocial hazards, customer service training, workplace design New episodes every Thursday. Hosted on Acast. See acast.com/privacy for more information.

    23 min
  2. FEB 15

    Getting Fired to Harvard Business Review: Project Management Revolution | Antonio Nieto-Rodriguez

    Antonio Nieto-Rodriguez got fired for trying to bring project management to a top consulting firm. Today, he's the most published expert on project management in Harvard Business Review and a Thinkers 50 global authority. His new book "Powered by Projects" makes a bold claim: Every organization is project-driven, but the leaders don't know it. IN THIS EPISODE: The Origin Story: - Almost went professional with Real Madrid (broke his knee) - Got fired for pitching project management ("too tactical") - The moment that sparked his mission Getting HBR to Listen: - Chased Harvard Business Review for 5 years - The pitch: "Everyone's a project manager but nobody knows it" - Became their most published PM expert COVID Changed Everything: - 3 days to do what used to take 3 months - Laser-sharp focus on priorities - Then we lost all that knowledge The Project-Driven Organization: - Shift from operations to transformation - AI taking over operations; people work on projects - "Back to normal" doesn't exist Three Dimensions Framework: 1. Organization (culture, structure, governance) 2. Leadership (prioritization, HR, performance) 3. Value Creation (operations, execution) Key Examples: - Haier: Stop projects if no value in 3 months - Fixed to exponential mindset - Lean governance (match intensity to risk) Best Advice: - Do the hardest thing first every day - Care about people (Marshall Goldsmith) - Speak up constructively to leaders KEY QUOTES: "Your projects are your future. If you do them wrong, you put your future at risk." "During COVID we did in 3 days what took 3 months. Then we went back to thousands of projects going nowhere." "There's no back to normal. Change will happen." About Antonio: - Author: "Powered by Projects" & "HBR Project Management Handbook" - Thinkers 50 ranking (2023, 2025) - 25 years corporate (PwC, BNP Paribas, GSK) - Website: antonionietorodriguez.com Better at Work - Making work better, one conversation at a time. New episodes every Thursday (+ special Sunday episodes!) Hosted by Cathal Quinlan & Annette Sloan betteratwork.net Hosted on Acast. See acast.com/privacy for more information.

    1 hr
  3. FEB 5

    When Your Team Member Hates You + A Thank You Email That Went Viral | Listener Questions

    Q&A episode answering a tough leadership question from Emer, plus Annette's takeaways from Laura Gassner-Otting. IN THIS EPISODE: Thank You Email Goes Viral: Cathal's email praising his daughter's teacher went around the whole school. Miss Smith said "You'd be surprised how little that happens." Why recognition matters more than we think. Annette's Laura Takeaways: - The Four Horsemen of Success (money, title, power, prestige) and why we chase them - The Forces (Calling, Connection, Contribution, Control) - "Refuse not to be happy now" - Balance = being yourself everywhere - Do Laura's quiz Listener Question: New Leader, Difficult Team Member Emer started a new leadership role. Most of her team is on board. But one woman has "taken a total dislike" to her. The woman ignores everything Emer says. Annette's advice: 1. Work as team to agree on values/behaviors (clear is kind) 2. Get to know this person - seek to understand 3. Might be anxiety, trauma, nothing to do with you 4. Build connection and safety Cathal's advice: 1. Start with YOU - is this about YOUR need for validation? 2. Imposter syndrome from previous org? 3. Ask open questions: "How are you finding it?" "Any concerns?" 4. Discuss ways of working 5. Reality check: She might just be difficult/jealous/wanted the job 6. If intractable after doing the work, she might need to go Key Insights: "You'd be surprised how little that happens." - Teacher receiving thank you "Refuse not to be happy now. Balance is being yourself in work and life." - Annette "Let's be real. She might be a piece of work. But we try to be fair." - Cathal Resources: Laura Gassner-Otting's quiz Submit your career dilemma: betteratwork.net Better at Work - Making work better, one conversation at a time. New episodes every Thursday. Hosted by Cathal Quinlan & Annette Sloan Hosted on Acast. See acast.com/privacy for more information.

    31 min
5
out of 5
12 Ratings

About

The Better At Work podcast is your new best friend at work. It’s packed with honest, practical advice and science-backed techniques from a diverse range of guests to help you achieve betterness in your work, and life. Better At Work is for everyone striving to be better and feel better. Whether you’re ready to take your career to new heights, or battling with the daily grind, your host Cathal Quinlan is here to help.  By drawing on insights from leading psychologists, neuroscientists and performance experts, and Cathal sharing his own successes and mistakes as a leader, the podcast delivers proven strategies, tools and science-backed techniques to help you achieve betterness in your working life, one day at a time, because when work is better, life is better. Hosted on Acast. See acast.com/privacy for more information. Hosted on Acast. See acast.com/privacy for more information.

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