23 episodes

Beyond the Claim is a show for inquisitive Risk & Claims Management professionals curious about the latest industry trends, winning strategies and stories from influential leaders. 
Each episode contains valuable tips, insights, lessons learned, and the stories that matter from the most influential leaders in the industry. If you’re eager to learn everything you can to meet the demands of today’s claims landscape — and enough to be ready for tomorrow’s — then you’ve come to the right place.

Beyond the Claim Broadspire

    • Business
    • 5.0 • 31 Ratings

Beyond the Claim is a show for inquisitive Risk & Claims Management professionals curious about the latest industry trends, winning strategies and stories from influential leaders. 
Each episode contains valuable tips, insights, lessons learned, and the stories that matter from the most influential leaders in the industry. If you’re eager to learn everything you can to meet the demands of today’s claims landscape — and enough to be ready for tomorrow’s — then you’ve come to the right place.

    Inside Medicare Reporting: Ensuring Compliance and Avoiding Penalties

    Inside Medicare Reporting: Ensuring Compliance and Avoiding Penalties

    If you’re a reporting entity, there’s a good chance you have October 11, 2024 circled on your calendars, as it’s when Medicare’s Section 111 becomes applicable following the effective date of December 2023. Naturally, questions remain for many regarding what effective compliance looks like—and when companies need to fully comply by. Given the hefty penalties that come along with the guidelines, most companies truly can’t afford to be left in the dark.

    This week, we’re joined by Suzanne Jordan, Compliance Manager at Broadspire, who helps break down Section 111 and demystifies the various dates, forms, processes, and acronyms companies that all manner of companies need to know. 

    Join us as we discuss:
    The process for registering and recertifying with Medicare as a responsible reporting entity (RRE)The various challenges for meeting Medicare reporting standardsThe claim review process and the relevant deadlines for reporting entities

    • 21 min
    Data, Tech, and People: A Balance for the Future of Insurance Partnerships

    Data, Tech, and People: A Balance for the Future of Insurance Partnerships

    Just how valuable is the human touch? And how necessary is it? More and more, it seems like the winning recipe for success in the Risk & Claims Management industry involves harnessing cutting-edge trends and technology without making your clients or team members feel like they’re dealing with an organization run by analytics and machines. It’s a challenge—but also an opportunity.

    On today’s episode, we’re joined by Crystal Sanderson, National Director of Strategic Partnerships and Placement at McGriff Insurance. Crystal harnesses more than two decades in the insurance industry—as well as experiences in many different areas—to continuously redefine and sharpen what effective internal collaboration and client support looks like.

    Join us as we discuss:
    The role of market dynamics and internal company culture in shaping strategic vision.How unifying cultures and expanding into new industry verticals can excite and rejuvenate an organization.The value of non-linear career growth and exploration.

    • 19 min
    Navigating the Program Marketplace: Insights from an Industry Expert

    Navigating the Program Marketplace: Insights from an Industry Expert

    The importance of partnerships and collaboration isn’t limited to product-driven spaces. In fact, they hold just as much weight in the program space. Making sure you work with top-of-the-line partners in mutually beneficial agreements can help build a strong brand across the high-competition program marketplace. But how are partnerships and M&As decided in the modern MGA environment?

    We’re joined by Brad Isaacson, Senior Vice President, Program Development at Amynta Group, who shares all things program — from new trends, best practices and success stories, Brad’s insights and experiences can help you shape a top-tier program with the right partners and cutting-edge strategies.

    Join us as we discuss:The MGA space and business segments at AmyntaThe impact of hardening in the program industry Current state and emerging trends across the program industry

    • 19 min
    The Inner Workings: Balancing Risk and Growth in Business

    The Inner Workings: Balancing Risk and Growth in Business

    With countless moving pieces, businesses function like extremely complex machines. But this doesn’t make one function more important than any other. So how do you address risk management while simultaneously fostering internal growth? And what metrics and systems can be put in place to accurately judge success and while also highlighting areas of weakness?

    Today we speak with Brian Riley, Associate Vice President at Compass Group Canada, a food facility service provider that serves countless industries including healthcare, sports, leisure, education and beyond. Brian dives into exactly how his team works to balance business and ensure each function of the machine works in unison with proper care and attention.

    Join us as we discuss:Key indicators to implement in risk management systemsHow to deliberately impact team members’ successOpen communication as the key to teamwide growth and success

    • 11 min
    Data Science and Analytics in Captive Insurance: A Growing Trend

    Data Science and Analytics in Captive Insurance: A Growing Trend

    The use of captives in industries such as the sharing and gig economies, as well as in unique risk areas such as cannabis and crypto, has become more prevalent due to the challenges faced by the commercial market in pricing and structuring insurance programs for these risks.

    Richard Cutcher, Founder at Captive Intelligence & Host of the Global Captive Podcast, says that in particular, captive owners in the gig economy require claims support, and Crawford plays an important role in this area. The popularity of cell captives is growing, with some large structures seeing members paying up to $20m in premiums per year. Some even suggest that well-capitalized captives could take on significant business from the parent and start setting prices for premiums.

    Join us as we discuss:
    What the benefits of using AI in supply chain management areHow AI can be integrated into supply chain management processesWhen the best time to implement AI in supply chain management is

    • 13 min
    The Rise of the Accommodating Workplace

    The Rise of the Accommodating Workplace

    We’ve entered the era of the accommodating workplace.
    From telecommuting to ergonomics, recent changes in the status quo have made the workforce more welcoming to more people than ever before. And that’s good news for everyone.

    Today, we’re speaking with Matthew McCord, Senior Consultant at Job Accommodation Network, and Nesha Courtney, National Product Manager Advocacy, Biopsychosocial, Disability, and Return to Work Services at Broadspire, about what’s fueling the trend.

    Join us as we discuss:Why companies are investing in ergonomic modificationsThe COVID effect on accommodation in the workplaceHow legislation is impacting accommodation

    • 25 min

Customer Reviews

5.0 out of 5
31 Ratings

31 Ratings

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