Beyond the Feature

Dr. Patrick Jones

This show is for people who want to update their workflows to take advantage of their Microsoft 365 investment. We talk about measurable results by fixing workflows, not teaching features in isolation. There are special episodes and the awesome Spotlights interviewing people actually doing the work! Hosted by Dr. Patrick Jones. Practical concepts, change tactics, and metrics. References the Microsoft 365 Companion Series (Amazon) and online courses (Olympus Academy) as part of a complete enablement plan for effective change. www.beyondthefeature.com

  1. Jul 6

    Beyond the Feature Episode 35 - Every Sector, One Challenge

    In this episode of Beyond the Feature, I unpack a phrase that shows up in a lot of technology conversations: 'organizations across SLED, commercial, and manufacturing sectors are navigating today's evolving technology landscape.' I explain what it means and why it matters. Going sector by sector in plain, practical terms, the episode looks at what's actually happening in State, Local, and Education organizations (legacy systems, budget constraints, cybersecurity pressures, and the fact that AI/RPA is the number one priority for state CIOs in 2025), in commercial organizations (the 78% AI adoption rate alongside the reality that 95% of initiatives aren't showing measurable results), and in manufacturing (77% AI adoption, physical AI on the horizon, but workforce and change management as the defining challenges). The episode closes with four patterns that run across all three sectors and four practical things any leader in any sector can do with that understanding. The core framing: every technology challenge is really a people and process challenge wearing a technology costume. The organizations navigating the technology landscape best right now are the ones being most intentional about going beyond the feature. Key stats: AI/RPA is the number one technology priority for state CIOs in 2025 (NASCIO). Only 19% of SLED leaders who haven't adopted generative AI feel prepared to implement it (Presidio, 2024). 78% of commercial organizations use AI in at least one function (McKinsey, 2025). 77% of manufacturers have implemented AI to some extent as of 2025 (up from 70% in 2023). One in five manufacturers plans to deploy physical AI within two years (Deloitte, 2026). The top obstacles in smart manufacturing are organizational transformation, operational risk, and talent shortages — not technology (Deloitte, 2025). Resources mentioned: Cloud strategy, governance, and technology consulting across all sectors — AuditSolv Microsoft 365 and technology books and courses — olympusacademypress.com Online courses — Olympus Academy Podcast and app — beyondthefeature.com About the host — drpjj21.com #technologylandscape #SLED #commercial #manufacturing #changemanagement #AI #legacysystems #digitaltransformation #leadership #organizationalchange #beyondthefeature #auditsolv

  2. Jun 29

    Beyond the Feature Episode 34 - The Future of Work

    In this episode of Beyond the Feature, I zoom out from specific tools and workflows to look at the bigger picture: the trends that are reshaping work itself. In plain, practical language and grounded in current research from McKinsey, the World Economic Forum, PwC, Gallup, Owl Labs, Gartner, and others, this episode covers the real state of AI adoption and why most initiatives still aren't showing results, the rise of agentic AI and what it means for how teams are structured, the skills that are growing in value and the ones that are fading, the permanent reality of hybrid work and what the numbers actually say about it, the growing importance of human skills in an increasingly automated world, and five specific priorities for small and mid-sized organizations navigating all of it right now. Key stats from this episode: 78% of organizations now use AI in at least one function, but 95% of enterprise AI initiatives show no measurable profit impact (McKinsey). AI will displace 85 million jobs and create 97 million new ones by 2030 — a net gain, but unevenly distributed (World Economic Forum). Workers with AI skills earn up to 56% more than peers without those skills (PwC, 2025). 39% of current skills are expected to be transformed or outdated by 2030 (WEF). Remote workers turn over at 4% vs 10% for in-office workers (Owl Labs, 2025). 67% of in-office workers say they deliver the bare minimum; 5% of remote workers say the same (Owl Labs, 2025). Managers influence 70% of employee engagement (Gallup, 2025). 62% of organizations are experimenting with AI agents (McKinsey). Gartner predicts 20% of organizations will use AI to reduce management layers by 2026. Resources mentioned: Books and courses on Microsoft 365 and organizational technology — olympusacademypress.com on amazon Technology strategy and cloud consulting — AuditSolv Online courses — learn.OlympusAcademy.net Podcast and app — beyondthefeature.com About the host — drpjj21.com #futureofwork #AI #hybridwork #humanskills #organizationalchange #AIagents #workforcedevelopment #beyondthefeature #auditSolv #olympusAcademy #amazon

  3. Jun 22

    Beyond the Feature Episode 33 - Behavioral Science of Change with AI

    In this episode of Beyond the Feature, I break down one of the most frustrating patterns in organizations right now: AI tools that work, but that people aren't actually using. The answer is in the science of how people change. This episode covers why the brain resists change (it's wired for efficiency, not novelty), how status quo bias and loss aversion explain most AI resistance, the emotional journey people go through during change and why the 'dip' is where most adoptions fail, the ADKAR framework as a practical diagnostic tool for when adoption isn't happening, why AI is uniquely harder to adopt than other software, and five specific things that actually move the needle, from starting with the person to making the wins visible. The Copilot Workday is referenced as a practical resource for building a real daily AI practice. Key stats: 70% of AI implementation challenges are people problems, not technology problems (BCG, 2024). Only 14% of senior executives feel they've successfully aligned their workforce with AI (Kyndryl survey). 70% of knowledge workers already use generative AI outside company policy (Microsoft Work Trend Index, 2025). 83% of generative AI pilots fail to reach full production (MIT Sloan and BCG, 2025). Full Episode at: Book referenced: The Copilot Workday by Dr. Patrick Jones — available on Amazon through Olympus Academy Press. Resources mentioned: The Copilot Workday — available on Amazon.com Full book catalog — olympusacademypress.com AI strategy and cloud consulting — AuditSolv.com Online courses — learn.OlympusAcademy.net Podcast and app — beyondthefeature.com About the host — drpjj21.com #AIadoption #changemanagement #behavioralscience #organizationalchange #leadership #beyondthefeature #auditsolv #amazon

About

This show is for people who want to update their workflows to take advantage of their Microsoft 365 investment. We talk about measurable results by fixing workflows, not teaching features in isolation. There are special episodes and the awesome Spotlights interviewing people actually doing the work! Hosted by Dr. Patrick Jones. Practical concepts, change tactics, and metrics. References the Microsoft 365 Companion Series (Amazon) and online courses (Olympus Academy) as part of a complete enablement plan for effective change. www.beyondthefeature.com